Terry's + LSC + McGrath = Long Term Confidence

Smart locks are often sold on features: fingerprints, apps, fire ratings, or price. But experienced buyers — and seasoned locksmiths — know that none of those matter if the product isn’t still supported years down the track.

In security, longevity isn’t marketing. It’s evidence.

Why Longevity Matters More Than Features

A smart lock is not a standalone product. It’s a system made up of hardware, firmware, mobile apps, gateways, cloud services, and compliance requirements.

When any one of those layers is abandoned, the lock doesn’t just lose features — it can become unreliable, insecure, or unusable.

That’s why professional locksmiths don’t just ask “What does this lock do?” They ask “Who will still be standing behind it in 5, 10, or 15 years?”

LSC: A Century in the Security Industry

LSC has been part of the Australian and New Zealand security industry for close to a century. Long before smart locks existed, LSC was supplying mechanical hardware, restricted key systems, safes, and access solutions to the trade.

That matters because companies that survive for generations don’t chase fads. They back products they can support long-term — with parts, documentation, training, and accountability.

When McGrath Locks became part of the LSC ecosystem, smart locks stopped being a consumer novelty and became something the trade could confidently specify.

App Security & Data Hosting

Terry’s Locksmiths: 50 Years on the Front Line

Terry’s Locksmiths has been operating for around 50 years. That’s half a century of seeing what actually lasts — and what doesn’t.

Over that time, thousands of locks have been installed, serviced, repaired, replaced, and re-specified. Products come and go. Brands rise and disappear. The patterns are obvious when you’ve lived through multiple technology cycles.

That experience is why we’re cautious about what we recommend — and why smart locks backed by long-term suppliers matter.

Where McGrath Locks Fit In

McGrath smart locks were developed with trade input, Australian door standards, and real installation environments in mind.

They are designed to work with:

• Common Australian mortice and tubular latch systems
• Fire-rated doors and assessed hardware configurations
• Commercial access requirements, not just residential convenience

More importantly, they sit inside a support chain that includes manufacturers, distributors, and locksmiths who are all still here — and intend to stay here.

Warranty as a Confidence Signal

Warranty isn’t just about defects. It’s a signal that parts, firmware, and support are expected to exist throughout that period.

In the smart lock world, that expectation is critical. A lock without ongoing app support is not a security product — it’s a liability.

The Installer’s Perspective

Installers see the consequences of poor longevity first. They’re the ones called back when apps break, gateways fail, or replacement parts can’t be sourced.

Locks that are backed by long-standing industry players tend to:

• Remain compatible with new phone operating systems
• Receive firmware updates instead of being abandoned
• Offer replacement parts years after release
• Come with clear guidance around fire and compliance requirements

Choosing a Smart Lock That Will Still Be There

Anyone can sell a smart lock with impressive features. Very few can stand behind it for decades.

When you choose a smart lock backed by brands with real industry heritage — and installed by locksmiths who’ve been doing this for generations — you’re not just buying technology. You’re buying continuity.