| Phantom | Black, Gold |
Lever, Knob (black only) |
The Vault Phantom is a sleek, slimline smart lock designed for narrow aluminium or wooden doors, offering modern security without compromising style. Known as the brother of the Vault Eclipse, the Phantom delivers the same high-quality performance in a slightly different finish, giving you flexibility in design and colour. With multiple access options - fingerprint, PIN code, Bluetooth, RFID card, and app control - the Phantom provides convenience and control for every household. Optional Vault G5 Gateway integration allows for remote locking and unlocking, along with compatibility with Alexa and Google Home to bring smart home connectivity to your fingertips. The Vault Phantom combines minimalist aesthetics, robust engineering, and user-friendly technology, making it ideal for residential and light commercial doors where space is limited but security cannot be compromised. |
→ Fingerprint access. → PIN code entry. → Bluetooth unlocking. → RFID card access. → App control via Vault app. → Optional Wi-Fi remote access with Vault G5 Gateway. → Alexa compatibility (via G5 Gateway). → Google Home compatibility (via G5 Gateway). |
IP65 | Dimensions: Width 30mm x Height 310mm x Depth 50mm Recommended Clearance: 55mm |
6085 mortice (STANDARD) 3585 mortice (most aluminum doors) 2085 sliding hook mortice 2585 mortice 2885 sliding hook mortice 4085 mortice 4585 mortice 5085 mortice 7085 mortice 5050 mortice |
Vault Smart Locks Warranty Overview
Vault Smart Locks products sold in Australia are covered by a manufacturer warranty against defects in materials and workmanship under normal residential and light commercial use.
This overview summarises the structure of Vault warranty coverage. Full terms, exclusions and claim procedures are available via the official Vault warranty policy.
Warranty Periods Summary
What the Warranty Covers
- Defects in materials and workmanship under normal use.
- Repair or replacement of faulty components at manufacturer discretion.
- Assessment of product condition to determine appropriate remedy.
Common Exclusions
- Incorrect installation or failure to follow installation instructions.
- Misuse, abuse, forced entry damage or tampering.
- Exposure to extreme environmental conditions (water ingress, corrosion, chemicals).
- Normal wear and tear including surface finishes.
- Battery failure or damage caused by battery leakage.
- Use of non-approved accessories or components.
- Labour, removal, reinstallation or freight costs.
Installation & Usage Requirements
- Installation must follow manufacturer instructions.
- Products must be used within specified door thickness and application limits.
- Regular maintenance and cleaning must be carried out as recommended.
- Smart functions require correct configuration via the Vault app.
Warranty Claim Process
- Retain proof of purchase.
- Contact the original place of purchase or supplier.
- Provide details of the issue and supporting information.
- Return the product if requested for assessment.
- Outcome may include repair, replacement, or refund depending on assessment.
Australian Consumer Law
Vault Smart Locks warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Official Warranty Information
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