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Vault Prime Lever Smart Lock
The Vault Prime is a lever-handle smart lock designed for versatility across a wide range of residential and light commercial doors. It is well suited to front doors, bedrooms, and office interiors where a modern smart lock is required without moving to a larger push-pull format.
Prime supports fingerprint, PIN code, Bluetooth, RFID card, and app control, with optional remote access available through the Vault G5 Wi-Fi Gateway. It is supplied across tubular latch and mortice applications, so correct lock-body selection remains important before ordering.
Prime is available in Gold, Black, and Silver finishes, with broader compatibility across both tubular-latch and mortice-based setups.
Key Features
- Lever-handle smart lock for residential and office doors.
- Supports fingerprint, PIN code, RFID card, Bluetooth, and app control.
- Optional remote access and smart-home integration via Vault G5 Wi-Fi Gateway.
- Compatible across tubular latch and mortice applications.
- Mechanical key backup included.
- Available in Gold, Black, and Silver finishes.
Prime is IP55 weather rated.
What's in the Box
- Digital manual
- Backup physical key
- Installation template
- RFID fobs x2
- Tubular latch or mortice, depending on selected configuration
- Batteries not included
Battery, Power & Backup Access
- Powered by 4 x AA batteries (not included).
- The supplied manual lists red-light low-battery warning functionality.
- Mechanical key backup remains available in all power conditions.
- Confirm battery condition and backup-key operation during installation.
Suitable Uses
- Front doors
- Bedrooms and internal residential doors
- Office entry doors
- Doors using tubular latch or mortice lock bodies
Access Methods
Dimensions

Specifications
Wi-Fi Remote Access (Optional)
This smart lock operates via Bluetooth connectivity as standard. Remote access and internet-based control are available only when paired with a compatible Vault Wi-Fi gateway.
When connected to a gateway, users can remotely lock or unlock the door, manage credentials, view activity, and add supported Alexa or Google Home functionality.
For remote functionality, see the Vault G5 Gateway.
Prime includes a backup physical key for emergency access.
Frequently Asked Questions
- Does Prime support facial recognition?
No. The main Prime product description lists fingerprint, PIN code, Bluetooth, RFID card, and app control for this model. - Can Prime be supplied with a mortice or tubular latch?
Yes. Prime is supplied with tubular latch or mortice depending on the selected configuration. - Does Prime support remote access?
Yes, but only when paired with the Vault G5 Wi-Fi Gateway. - Is Prime suitable for office doors?
Yes. Prime is specifically suited to office interiors as well as residential doors. - What batteries does Prime use?
Prime requires 4 x AA batteries, which are not included.
Additional Information
- General-Purpose Fitment: Prime is one of the more flexible lever models in the Vault range for residential and office applications.
- Latch or Mortice Choice: Do not assume all Prime installations use the same lock body. Confirm whether your door is tubular-latch or mortice based before ordering.
- Finish Choice: Gold, Black, and Silver finishes are cosmetic variants only and do not change functionality.
- Office Use: Prime is suitable where a modern smart lever lock is preferred over larger push-pull hardware.
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal use for:
- Mechanical components: 2 years
- Electronic components: 2 years
Vault Smart Locks Warranty Overview
Vault Smart Locks products sold in Australia are covered by a manufacturer warranty against defects in materials and workmanship under normal residential and light commercial use.
This overview summarises the structure of Vault warranty coverage. Full terms, exclusions and claim procedures are available via the official Vault warranty policy.
Warranty Periods Summary
What the Warranty Covers
- Defects in materials and workmanship under normal use.
- Repair or replacement of faulty components at manufacturer discretion.
- Assessment of product condition to determine appropriate remedy.
Common Exclusions
- Incorrect installation or failure to follow installation instructions.
- Misuse, abuse, forced entry damage or tampering.
- Exposure to extreme environmental conditions (water ingress, corrosion, chemicals).
- Normal wear and tear including surface finishes.
- Battery failure or damage caused by battery leakage.
- Use of non-approved accessories or components.
- Labour, removal, reinstallation or freight costs.
Installation & Usage Requirements
- Installation must follow manufacturer instructions.
- Products must be used within specified door thickness and application limits.
- Regular maintenance and cleaning must be carried out as recommended.
- Smart functions require correct configuration via the Vault app.
Warranty Claim Process
- Retain proof of purchase.
- Contact the original place of purchase or supplier.
- Provide details of the issue and supporting information.
- Return the product if requested for assessment.
- Outcome may include repair, replacement, or refund depending on assessment.
Australian Consumer Law
Vault Smart Locks warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Official Warranty Information
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