Vault Guardian Lever Smart Lock with 3D Face Recognition
Vault Guardian - At A GlanceAt A Glance
DISPATCH3 Business Days
3D Face
Fingerprint
PIN Code
RFID Card
App (Bluetooth)
Mechanical Key
PalmNot Available
The Vault Guardian (Vault_Guardian) is a lever-handle smart lock that combines 3D facial recognition with multiple credential options for residential entry doors. It stores up to 50 face profiles, 200 fingerprints, 150 PIN codes and 200 RFID cards, and a mechanical key override is included.
The Guardian supports facial recognition, fingerprint, PIN code, Bluetooth app, RFID card and mechanical key access, with optional remote access and voice control available through the Vault G5 Wi-Fi Gateway.
Its lever format suits mortice lever door preparations where a more traditional handle style is preferred over push-pull hardware, while still providing a feature-rich biometric entry system.
Estimated Dispatch
Usually ships in 3 business days.
Usually ships in 3 business days.
Key Features
- Lever-handle smart lock with 3D facial recognition - up to 50 face profiles.
- Supports fingerprint (200), PIN code (150), RFID card (200), Bluetooth and app control.
- Optional remote access and smart-home integration via the Vault G5 Wi-Fi Gateway - dual-band, avoids the band-steering problem common on single-band gateways.
- Electronic Locking Button privacy function - lock the door from inside so only the app or the mechanical key opens it.
- Powered by an 18650 rechargeable lithium battery with USB-C charging; mechanical key backup included (2 keys).
- Lever format suits mortice lever door preparations where push-pull hardware is not preferred.
- IP66-rated external module for everyday outdoor exposure; suits doors 35mm to 60mm thick.
Facial Recognition Access
The Vault Guardian supports 3D facial recognition for touch-free entry. The 3D sensor type differs meaningfully from 2D camera-based recognition in spoofing resistance - see our buyer's guide for the technical distinction.
Facial recognition works alongside fingerprint, PIN, RFID card, Bluetooth app control and backup key access. Face capacity for the Guardian is 50 face profiles, stated in the Guardian's own manual.
If installing in a commercial, strata, or managed rental context, review the Australian Privacy Act obligations that apply to facial recognition data collection before proceeding.
IP66 Weather Rated (External Module)
The external (outside) module is IP66 weather rated for everyday outdoor exposure. The internal module is for interior use only and is not weather rated.
The external (outside) module is IP66 weather rated for everyday outdoor exposure. The internal module is for interior use only and is not weather rated.
IP66 indicates dust-tight construction and protection against powerful water jets, and applies to the outside escutcheon only. The rating is taken from the Guardian manual's specification badge - see Additional Information for the correction note.
What's in the Box
Mortice/Latch Selection Important
This lock is supplied with a 6085 (60mm backset) mortice for hinged/swinging doors as standard.
This lock is supplied with a 6085 (60mm backset) mortice for hinged/swinging doors as standard.
Other options are available to choose from through the checkout process.
Example - Hinged Doors
Standard mortice format used on hinged and swinging doors. See the Vault hinged swinging mortice overview for more detail.
View Hinged Door Mortice OptionsExample - Sliding Doors
Sliding doors require a hook bolt mortice for correct operation. See the Vault sliding hook mortice overview for more detail.
View Sliding Door Mortice OptionsExample - 60mm Tubular Latch (Optional)
A tubular latch uses a spring bolt rather than a deadbolt. Suitable for internal doors or applications where a fully deadlocking bolt is not required. Available as an optional selection at checkout.
Selecting the correct mortice or latch is critical for proper installation. Hinged and sliding doors require different mortice types. If you are unsure, see our guide to backset and smart lock mortice selection. For rebated double doors, the Vault Rebate Kit converts a standard preparation.
Battery, Power & Backup Access
- Powered by an 18650 rechargeable lithium battery; a USB-C charging cable is not included. For realistic expectations on charge cycles and maintenance, see our guide to smart lock battery life.
- A low voltage alarm warns when the battery drops below 7.2V, so recharge promptly once it sounds.
- Mechanical key backup remains available for emergency entry in all power conditions.
- Confirm battery charge and key access during initial setup.
Electronic Locking Button (Privacy Lock)
The Guardian's electronic locking button lets you secure the door from the inside. The function is enabled in the Vault Smart Locks app; when the button shows its red (locked) state, the door can only be opened by the app or the mechanical key - keypad, card, fingerprint and face entry are blocked until it is released.
The Guardian's electronic locking button lets you secure the door from the inside. The function is enabled in the Vault Smart Locks app; when the button shows its red (locked) state, the door can only be opened by the app or the mechanical key - keypad, card, fingerprint and face entry are blocked until it is released.
Useful for bedrooms, home offices and short-stay properties where you want to stop credential entry from outside while someone is inside.
Suitable Uses
- Residential front entry doors with mortice lever door preparation - see the regular front door range
- Homes wanting lever-handle operation with advanced biometric access - browse all palm and face recognition smart locks
- Users wanting facial recognition plus conventional credential options
- Contemporary entry doors where push-pull hardware is not preferred or does not suit the existing door preparation
Access Methods
The Guardian supports six access methods. See our side-by-side access method comparison for a full breakdown of how each method works.
Available Finish Options
Black
(This Product)
STK Vault_Guardian
The Guardian is supplied in Black. Finish selection does not affect functionality, compliance, or performance.
Vault Lever and Knob Smart Lock Range
Dimensions
Manufacturer dimension drawing. The escutcheon measures approximately 75mm wide x 363mm high x 25mm deep, with a lever handle span of 167mm and handle centre positions of 92mm and 130mm. Recommended clearance is 72mm.
Full Specifications
Wi-Fi Remote Access (Optional)
This smart lock operates via Bluetooth connectivity as standard, from the Vault Smart Locks app on iOS
and Android
. Remote access and internet-based control are available only when paired with a compatible Vault Wi-Fi gateway.
When connected to a gateway, you can remotely manage access, view activity, and add Alexa or Google Home functionality on supported systems. The G5's dual-band Wi-Fi avoids the band-steering problem that affects single-band gateways on modern routers.
For a full comparison of gateway generations, see our G2 vs G3 vs G4 vs G5 gateway guide.
For remote functionality, see the Vault G5 Gateway.
Mechanical Key Backup
This lock includes a mechanical key override to ensure access remains available if battery power is unavailable or electronic access cannot be used.
This lock includes a mechanical key override to ensure access remains available if battery power is unavailable or electronic access cannot be used.
Two keys are included. Keep a spare key off-site rather than inside the door it opens - see smart ways to store the override key.
Frequently Asked Questions
Does the Guardian support facial recognition?
Yes. The Guardian uses 3D facial recognition with a capacity of 50 face profiles, stated in the Guardian's own manual. The 3D sensor type differs from 2D camera-based recognition in spoofing resistance.
Yes. The Guardian uses 3D facial recognition with a capacity of 50 face profiles, stated in the Guardian's own manual. The 3D sensor type differs from 2D camera-based recognition in spoofing resistance.
Does the Guardian support remote access?
Yes, but only when paired with the Vault G5 Wi-Fi Gateway. Without the gateway, the lock operates locally via Bluetooth, keypad, face recognition, fingerprint, RFID and mechanical key. Our guide to what a gateway does explains the difference between local and remote-enabled operation.
Yes, but only when paired with the Vault G5 Wi-Fi Gateway. Without the gateway, the lock operates locally via Bluetooth, keypad, face recognition, fingerprint, RFID and mechanical key. Our guide to what a gateway does explains the difference between local and remote-enabled operation.
Is there a version with a built-in video intercom?
Yes. The Vault Guardian Vision adds a two-way video intercom, a built-in indoor display screen and built-in 2.4GHz Wi-Fi (no separate gateway needed), in the same lever format.
Yes. The Vault Guardian Vision adds a two-way video intercom, a built-in indoor display screen and built-in 2.4GHz Wi-Fi (no separate gateway needed), in the same lever format.
Is the Guardian suitable for fire-rated apartment entry doors?
No. Vault smart locks are not certified for fire-rated doors. For Queensland fire door compliance requirements, see Chapter 05 of our Buyer's Guide, or browse fire-door-suitable smart locks.
No. Vault smart locks are not certified for fire-rated doors. For Queensland fire door compliance requirements, see Chapter 05 of our Buyer's Guide, or browse fire-door-suitable smart locks.
Do I need to confirm fitment before ordering?
Yes. Checking your door type, existing door preparation and mortice backset before purchasing is strongly recommended - the Guardian suits doors 35mm to 60mm thick with a 72mm clearance. See our installation guide for when professional assessment is advisable, and our guide to common hardware selection mistakes.
Yes. Checking your door type, existing door preparation and mortice backset before purchasing is strongly recommended - the Guardian suits doors 35mm to 60mm thick with a 72mm clearance. See our installation guide for when professional assessment is advisable, and our guide to common hardware selection mistakes.
Additional Information
IP rating corrected to IP66
This page previously stated an IP55 rating. The Guardian manual's own specification badge states IP66, and that figure was adopted on 2026-09-26. As with any two-part smart lock, the rating applies to the external (outside) module only; the internal module is for interior use. Correct installation and maintenance still matter, particularly in coastal Queensland environments where salt air accelerates wear.
This page previously stated an IP55 rating. The Guardian manual's own specification badge states IP66, and that figure was adopted on 2026-09-26. As with any two-part smart lock, the rating applies to the external (outside) module only; the internal module is for interior use. Correct installation and maintenance still matter, particularly in coastal Queensland environments where salt air accelerates wear.
Guardian vs Guardian Vision, and the Vault lever range
The Vault Guardian Vision is the video-intercom variant of this lock, adding a camera, indoor screen and built-in Wi-Fi. Other levers in the range include the Vault Prime, the Vault Triton and the Vault Pearl. For the full lineup, see the Vault smart lock range overview.
The Vault Guardian Vision is the video-intercom variant of this lock, adding a camera, indoor screen and built-in Wi-Fi. Other levers in the range include the Vault Prime, the Vault Triton and the Vault Pearl. For the full lineup, see the Vault smart lock range overview.
Facial recognition - commercial and rental use
Deploying facial recognition in a commercial, strata, or managed rental setting may trigger obligations under the Australian Privacy Act. Review these requirements before installation. The manual's colour row lists black or silver hardware; the product we stock on this listing is Black.
Deploying facial recognition in a commercial, strata, or managed rental setting may trigger obligations under the Australian Privacy Act. Review these requirements before installation. The manual's colour row lists black or silver hardware; the product we stock on this listing is Black.
Mortice fitment
A mortice is included in the box, but the correct type for your door still needs to be confirmed and selected at checkout. Hinged and sliding doors require different mortice types - the hinged swinging mortice and the sliding hook mortice are the two common options. Choosing the wrong mortice is one of the most common installation errors - see our guide to common hardware and backset selection mistakes. On the Gold Coast we also offer a measure and install service.
A mortice is included in the box, but the correct type for your door still needs to be confirmed and selected at checkout. Hinged and sliding doors require different mortice types - the hinged swinging mortice and the sliding hook mortice are the two common options. Choosing the wrong mortice is one of the most common installation errors - see our guide to common hardware and backset selection mistakes. On the Gold Coast we also offer a measure and install service.
Entry door use
The Guardian is positioned as a residential entry smart lock. It is not suitable for fire-rated doors, storerooms requiring high-cycle durability, or other applications outside its residential design intent. For remote unlocking, notifications and voice control, add the Vault G5 Gateway - see Chapter 08 - Gateway Comparison.
The Guardian is positioned as a residential entry smart lock. It is not suitable for fire-rated doors, storerooms requiring high-cycle durability, or other applications outside its residential design intent. For remote unlocking, notifications and voice control, add the Vault G5 Gateway - see Chapter 08 - Gateway Comparison.
Warranty
Vault Smart Locks Warranty (Australia)
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal residential or commercial use for:
Returns & Warranty|View Vault Warranty Policy
This warranty operates in addition to your rights under the Australian Consumer Law.
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal residential or commercial use for:
- Standard range: 12 months from the date of purchase
- Select Signature Range models: 24 months (as stated on the product listing or packaging)
Returns & Warranty|View Vault Warranty Policy
This warranty operates in addition to your rights under the Australian Consumer Law.
Download PDF Resources
Vault Guardian User Manual (PDF)
13-page user manual for the Guardian (model H7-TBF): inclusions, specifications, the Electronic Locking Button, handle direction change, six-step installation, and app setup for passcodes, cards, fingerprints and face profiles.
13-page user manual for the Guardian (model H7-TBF): inclusions, specifications, the Electronic Locking Button, handle direction change, six-step installation, and app setup for passcodes, cards, fingerprints and face profiles.
Vault G5 Gateway User Manual (PDF)
4-page manual for the optional G5 Wi-Fi gateway - the accessory that adds remote access, remote passcode management and unlock-record reading to this lock.
4-page manual for the optional G5 Wi-Fi gateway - the accessory that adds remote access, remote passcode management and unlock-record reading to this lock.
Vault Guardian - FAQ, Setup and Owner's Guide
Deeper answers for owners and buyers of the Vault Guardian. For category-wide questions, see our Smart Lock FAQ (Chapter 13) and the Buyer's Guide.
Access and Credentials
How does 3D face recognition differ from the 2D kind?
A 3D sensor maps the depth of a face rather than matching a flat image, which makes it far harder to spoof with a photo or a screen. The distinction, and what it means for everyday reliability, is covered in Chapter 06 - 2D vs 3D face recognition.
A 3D sensor maps the depth of a face rather than matching a flat image, which makes it far harder to spoof with a photo or a screen. The distinction, and what it means for everyday reliability, is covered in Chapter 06 - 2D vs 3D face recognition.
How do I enrol a face profile?
Face profiles are added from the Vault Smart Locks app: open the lock's user settings, choose Add Face, and follow the on-screen prompts while the person stands in front of the lock's sensor. The Guardian stores up to 50 face profiles, and each can be assigned to a named user so unlock records show who came in.
Face profiles are added from the Vault Smart Locks app: open the lock's user settings, choose Add Face, and follow the on-screen prompts while the person stands in front of the lock's sensor. The Guardian stores up to 50 face profiles, and each can be assigned to a named user so unlock records show who came in.
Can I give visitors temporary codes?
Yes. Through the Vault app you can issue passcodes that are permanent, timed or one-time, and delete them when they are no longer needed. The Guardian holds up to 150 passcodes alongside its 200 fingerprints and 200 cards, which comfortably covers a family home or a managed short-stay property. See PIN codes explained.
Yes. Through the Vault app you can issue passcodes that are permanent, timed or one-time, and delete them when they are no longer needed. The Guardian holds up to 150 passcodes alongside its 200 fingerprints and 200 cards, which comfortably covers a family home or a managed short-stay property. See PIN codes explained.
What RFID credentials does it take?
The Guardian ships with three RFID cards and stores up to 200. Additional cards are enrolled at the lock through the app's Add Card flow. See RFID credentials explained, or browse our RFID cards, fobs and tags.
The Guardian ships with three RFID cards and stores up to 200. Additional cards are enrolled at the lock through the app's Add Card flow. See RFID credentials explained, or browse our RFID cards, fobs and tags.
Where is the keyhole?
Like most smart locks, the Guardian's mechanical key cylinder is deliberately unobtrusive. Our blog on where the keyhole is hidden shows the usual locations, and how to store the override key covers what to do with the two included keys.
Like most smart locks, the Guardian's mechanical key cylinder is deliberately unobtrusive. Our blog on where the keyhole is hidden shows the usual locations, and how to store the override key covers what to do with the two included keys.
Fit, Mortice and Installation
What doors does the Guardian fit?
Timber and aluminium hinged doors 35mm to 60mm thick, with at least 72mm of clear stile for the escutcheon. It ships with a 6085 (60mm backset) hinged-door mortice as standard; sliding doors take the Vault Sliding Hook Mortice selected at checkout. Measure your backset and door thickness before ordering.
Timber and aluminium hinged doors 35mm to 60mm thick, with at least 72mm of clear stile for the escutcheon. It ships with a 6085 (60mm backset) hinged-door mortice as standard; sliding doors take the Vault Sliding Hook Mortice selected at checkout. Measure your backset and door thickness before ordering.
Which mortice option do I pick at checkout?
Hinged and swinging doors use the standard 6085 mortice or another size from the Vault hinged swinging mortice range; sliding doors need the hook bolt mortice; internal doors that do not need a deadlocking bolt can take the optional 60mm tubular latch. Our guide to backset and mortice selection walks through the decision.
Hinged and swinging doors use the standard 6085 mortice or another size from the Vault hinged swinging mortice range; sliding doors need the hook bolt mortice; internal doors that do not need a deadlocking bolt can take the optional 60mm tubular latch. Our guide to backset and mortice selection walks through the decision.
Can it go on a rebated double door?
Rebated (overlapping) door pairs need the Vault Rebate Kit to convert the mortice preparation. Confirm latch and strike alignment for your door pair before ordering.
Rebated (overlapping) door pairs need the Vault Rebate Kit to convert the mortice preparation. Confirm latch and strike alignment for your door pair before ordering.
My door opens the other way - is that a problem?
No. The Guardian's handle direction is changed during installation (a three-step procedure in the manual), so one unit suits left and right-opening doors. Set it before the panels go on the door.
No. The Guardian's handle direction is changed during installation (a three-step procedure in the manual), so one unit suits left and right-opening doors. Set it before the panels go on the door.
Can I install it myself?
A competent DIYer with an existing mortice lever preparation can, following the manual's six-step sequence and the supplied template. If the door needs a new mortice pocket cut, or you are unsure about backset and alignment, professional fitting is the safer path - see when DIY makes sense and our Gold Coast measure and install service.
A competent DIYer with an existing mortice lever preparation can, following the manual's six-step sequence and the supplied template. If the door needs a new mortice pocket cut, or you are unsure about backset and alignment, professional fitting is the safer path - see when DIY makes sense and our Gold Coast measure and install service.
Power and Batteries
What battery does the Guardian use?
An 18650 rechargeable lithium battery, charged over USB-C (a charging cable is not included in the box). A low voltage alarm sounds when the battery drops below 7.2V - recharge promptly once you hear it. For a realistic view of recharge habits, see the realities of smart lock battery life.
An 18650 rechargeable lithium battery, charged over USB-C (a charging cable is not included in the box). A low voltage alarm sounds when the battery drops below 7.2V - recharge promptly once you hear it. For a realistic view of recharge habits, see the realities of smart lock battery life.
What happens if the battery goes completely flat?
Use one of the two included mechanical keys to open the door, then recharge the battery. Keep a spare key somewhere other than inside the house the lock secures - our blog covers what to do when the battery dies.
Use one of the two included mechanical keys to open the door, then recharge the battery. Keep a spare key somewhere other than inside the house the lock secures - our blog covers what to do when the battery dies.
Remote Access, App and Smart Home
Do I need the G5 Gateway?
Only for remote features. Locally, Bluetooth covers pairing, unlocking, user management and record reading when you are at the door. The Vault G5 Gateway bridges the lock to your home Wi-Fi for remote unlock, remote passcode changes and unlock history from anywhere. Chapter 08 explains what a gateway does, and the blog asks whether you need one at all.
Only for remote features. Locally, Bluetooth covers pairing, unlocking, user management and record reading when you are at the door. The Vault G5 Gateway bridges the lock to your home Wi-Fi for remote unlock, remote passcode changes and unlock history from anywhere. Chapter 08 explains what a gateway does, and the blog asks whether you need one at all.
Why the G5 rather than an older gateway?
The G5 is dual-band, which sidesteps the band-steering problem that stops many single-band gateways pairing on modern mesh routers. The full comparison is in Chapter 08 - band steering and the G2 vs G3 vs G4 vs G5 blog.
The G5 is dual-band, which sidesteps the band-steering problem that stops many single-band gateways pairing on modern mesh routers. The full comparison is in Chapter 08 - band steering and the G2 vs G3 vs G4 vs G5 blog.
Does it work with Alexa or Google Home?
Yes, on supported systems - once the lock is paired with the G5 Gateway. Voice control is not available from the lock on its own, because the lock itself has no Wi-Fi radio.
Yes, on supported systems - once the lock is paired with the G5 Gateway. Voice control is not available from the lock on its own, because the lock itself has no Wi-Fi radio.
Can I see who unlocked the door and when?
Yes. The Vault app reads the lock's unlock records over Bluetooth when you are at home; with the G5 Gateway added, records can be read remotely as they happen. Each face, fingerprint, code and card can be tied to a named user.
Yes. The Vault app reads the lock's unlock records over Bluetooth when you are at home; with the G5 Gateway added, records can be read remotely as they happen. Each face, fingerprint, code and card can be tied to a named user.
Security and Privacy
How does the Electronic Locking Button work?
Enable the function in the Vault app, then use the button to secure the door from the inside. In its red (locked) state the door only opens by app or mechanical key - outside credentials are refused until the privacy lock is released. It is the smart-lock equivalent of a privacy snib.
Enable the function in the Vault app, then use the button to secure the door from the inside. In its red (locked) state the door only opens by app or mechanical key - outside credentials are refused until the privacy lock is released. It is the smart-lock equivalent of a privacy snib.
Are there privacy rules about face recognition?
In a private home, no special obligations apply. In commercial, strata or managed rental contexts, collecting biometric data can trigger Australian Privacy Act obligations - review Chapter 06's Privacy Act section before rollout.
In a private home, no special obligations apply. In commercial, strata or managed rental contexts, collecting biometric data can trigger Australian Privacy Act obligations - review Chapter 06's Privacy Act section before rollout.
Can it go on a fire door?
No. Vault smart locks carry no fire-door certification, so fitting one to a fire-rated door would void the door's compliance. Chapter 05 explains where fire doors are required in Queensland and which locks are certified for them.
No. Vault smart locks carry no fire-door certification, so fitting one to a fire-rated door would void the door's compliance. Chapter 05 explains where fire doors are required in Queensland and which locks are certified for them.
Care, Warranty and Support
What warranty applies, and how do claims work?
The Guardian carries Vault's standard 12-month warranty (select Signature Range models carry 24 months, as stated on the listing or packaging). Note that Vault charges a refundable assessment holding fee for warranty assessments - $200 in metropolitan areas and $250 elsewhere - refunded when the claim is accepted. Full terms are in the Vault warranty policy and our Returns & Warranty page.
The Guardian carries Vault's standard 12-month warranty (select Signature Range models carry 24 months, as stated on the listing or packaging). Note that Vault charges a refundable assessment holding fee for warranty assessments - $200 in metropolitan areas and $250 elsewhere - refunded when the claim is accepted. Full terms are in the Vault warranty policy and our Returns & Warranty page.
How should I care for it near the coast?
The IP66 external module handles everyday rain and dust, but salt air is a corrosion question, not a water-ingress one - warranty cover excludes coastal corrosion. Rinse-free wipe-downs and a sheltered mounting position go a long way; see coastal environment realities.
The IP66 external module handles everyday rain and dust, but salt air is a corrosion question, not a water-ingress one - warranty cover excludes coastal corrosion. Rinse-free wipe-downs and a sheltered mounting position go a long way; see coastal environment realities.
Related products, guides and chapters
Vault range: Guardian Vision (video intercom variant) - Prime lever - Triton lever - Neo lever/knob - Pearl lever - Phantom slimline - Fortress push-pull - G5 Gateway
Mortices and kits: Hinged/Swinging Mortice - Sliding Hook Mortice - Rebate Kit - all mortice locks for smart locks
Buyer's Guide: Ch 01 - What is a smart lock - Ch 02 - Measuring your door - Ch 03 - Access methods - Ch 06 - Facial recognition - Ch 08 - Gateways - Ch 10 - Vault brand profile - Ch 11 - IP ratings - Ch 12 - Installation - Ch 13 - Smart Lock FAQ
Blogs: Vault range overview - Guardian - Measuring your backset - Mechanical key override - Gateways compared - Realities of electronic locks - 3 common DIY mistakes
What's in the Box - Vault Guardian
- 1 x Front panel
- 1 x Back panel
- 1 x Mortice (6085 60mm backset hinged-door mortice as standard)
- 3 x RFID cards
- 2 x Mechanical keys
- 1 x Waterproof rubber plate
- 1 x Strike and strike box
- 1 x Installation template
- 1 x Screw hole cover
- 2 x Screw stubs M5 x 30mm, 2 x Screw stubs M5 x 35mm
- 1 x Sliding screws M5 x 11cm
- 1 + 1 x 60/80mm square shafts
- 40 x Mortice screws M4 x 25mm, 4 x Mortice screws M5 x 10mm
- 1 each x M5 screws in 30 / 40 / 50 / 60mm lengths
- 2 x U-clips
The mortice supplied as standard is a 6085 (60mm backset) hinged-door mortice. Other mortice and latch options can be selected at checkout - see the mortice and latch selection guidance in the main description. A USB-C charging cable and the optional Vault G5 Gateway are not included.
Vault Guardian - Dimensions
Escutcheon approximately 75mm wide x 363mm high x 25mm deep; lever handle span 167mm; handle centres 92mm and 130mm; recommended clearance 72mm.
Vault Guardian - User Manual
The pages below are the Vault Guardian user manual. For the video-intercom variant, see the Vault Guardian Vision.
Page 1
Page 2
Page 3
Page 4
Page 5
Page 6
Page 7
Page 8
Page 9
Page 10
Page 11
Page 12
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PDF Files - Vault Guardian
Vault Guardian User Manual (PDF)
13-page user manual for the Guardian (model H7-TBF): inclusions, specifications, the Electronic Locking Button, handle direction change, six-step installation, and app setup for passcodes, cards, fingerprints and face profiles.
13-page user manual for the Guardian (model H7-TBF): inclusions, specifications, the Electronic Locking Button, handle direction change, six-step installation, and app setup for passcodes, cards, fingerprints and face profiles.
Vault G5 Gateway User Manual (PDF)
4-page manual for the optional G5 Wi-Fi gateway - the accessory that adds remote access, remote passcode management and unlock-record reading to this lock.
4-page manual for the optional G5 Wi-Fi gateway - the accessory that adds remote access, remote passcode management and unlock-record reading to this lock.
Vault Warranty
Vault Smart Locks products are backed by a manufacturer's warranty against defects in materials and workmanship under normal residential or commercial use. All claims are handled locally by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries - start with us and we'll manage the process with Vault on your behalf.
Warranty Summary
How to Make a Claim
For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
- Contact Terry's Gold Coast Smart Locks through the Returns & Warranty page above, with your proof of purchase (invoice or receipt).
- Have your product model and serial number (if applicable) ready, along with a brief description of the fault and your installation address.
- We assess your claim with Vault and advise the outcome and next steps. You may be asked to return the product for inspection.
What This Warranty Does Not Cover
- Normal wear and tear.
- Cosmetic damage that does not affect performance.
- Damage caused by incorrect installation, misuse, neglect, modification, or accident.
- Damage due to improper handling, or installation by an unlicensed technician.
- Products that have been disassembled, tampered with, or where the security seal or warranty label has been removed.
- Battery leakage or failure, or damage caused by incorrect battery usage.
- Environmental or weather damage caused by use outside recommended operating conditions.
- Labour, installation, or removal costs associated with replacing or reinstalling products.
- Work performed before warranty approval or assessment.
Important Notes
IP ratings and weather resistance
Where a Vault product carries an Ingress Protection (IP) rating, that rating is stated on the individual product listing, packaging or technical documentation. Unless stated otherwise in writing, the IP rating applies only to the external-facing side of the lock - not to the internal assembly, handle, battery compartment, electronics, cables or connectors. The internal side must be installed in a dry, sheltered position. An IP rating describes water resistance, not waterproofing: the lock must not be submerged, pressure washed, or exposed beyond its stated rating, and all seals, gaskets and covers must be correctly fitted and undamaged.
Where a Vault product carries an Ingress Protection (IP) rating, that rating is stated on the individual product listing, packaging or technical documentation. Unless stated otherwise in writing, the IP rating applies only to the external-facing side of the lock - not to the internal assembly, handle, battery compartment, electronics, cables or connectors. The internal side must be installed in a dry, sheltered position. An IP rating describes water resistance, not waterproofing: the lock must not be submerged, pressure washed, or exposed beyond its stated rating, and all seals, gaskets and covers must be correctly fitted and undamaged.
Warranty assessment fee
Vault's manufacturer policy applies a warranty assessment holding fee, which is refundable if the fault is found to be covered under warranty. If a product is assessed as outside warranty or damaged by an excluded cause, a discounted replacement may be offered. We will confirm any applicable fees and options with you before any assessment proceeds.
Vault's manufacturer policy applies a warranty assessment holding fee, which is refundable if the fault is found to be covered under warranty. If a product is assessed as outside warranty or damaged by an excluded cause, a discounted replacement may be offered. We will confirm any applicable fees and options with you before any assessment proceeds.
Your Rights Under Australian Consumer Law
This warranty is provided in addition to your rights under the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
This warranty is provided in addition to your rights under the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Confused? Overwhelmed? We get it.
Choosing the right smart lock can be genuinely tricky - door types, backsets, app platforms, compatibility with your existing hardware... there is a lot to consider. We have decades of experience fitting locks of all types, including smart locks, and we are happy to help.
Our expert recommendation service is free. Upload a few photos of your door and describe what you need, and one of our qualified locksmiths will give you a personalised recommendation.
Get Your Free Recommendation →How it works - three easy steps:
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A few clear shots of your door, lock and frame - inside and out.
2. We assess
Our locksmith reviews your setup and requirements - door type, weather exposure, how you want to use it.
3. You get a recommendation
A personalised recommendation tailored to your door, budget and needs. No pressure, no upsell.
Also useful while you are deciding:
