Vault Eclipse Slimline Smart Lock for Sliding or Hinged Doors
At A Glance
At A Glance
DISPATCHShips in 3 Business Days
Fingerprint
PIN Code
RFID Card
Bluetooth App
Mechanical Key
Wi-Fi Remote
FaceNot Available
PalmNot Available
The Vault Eclipse (Vault_Eclipse_Lever_or_Knob) is a slimline smart lock for narrow aluminium and timber doors where a full-width smart lock body will not fit or would look out of proportion. Its compact 31mm body and plain styling make it a practical fit on modern joinery where both appearance and fitment matter.
The Eclipse opens by fingerprint, PIN code, RFID card or fob, Bluetooth from the Vault Smart Locks app, and a mechanical key, with remote access available through the optional Vault G5 Gateway. It is offered in knob and lever handle variants, and it is one of the Vault models rated for both sliding and hinged doors.
It also carries the widest published mortice list in the range - 35/85 through to 70/85 European bodies - which is what makes it the easiest Vault lock to match to an existing door preparation. Narrow-profile doors vary a great deal, so confirming the backset, the striker position and the frame clearance before ordering is time well spent.
Estimated Dispatch
Usually ships in 3 business days from our warehouse (excludes weekends and Queensland public holidays).
Usually ships in 3 business days from our warehouse (excludes weekends and Queensland public holidays).
Key Features
- Slimline 31mm body for narrow aluminium and timber doors - the narrowest mortice-format lock in the Vault range.
- Five credentials at the door: fingerprint, PIN code, RFID card or fob, Bluetooth app and a mechanical key.
- Available in knob and lever handle variants, with the handle direction reversible during installation.
- The widest mortice compatibility in the Vault range: 35/85, 45/85, 50/85, 60/85 and 70/85 European bodies, plus sliding hook and tubular latch options at checkout.
- Rated for sliding or hinged doors with the correct lock body selected.
- Battery life of up to 10,000 normal unlocks, or about 12 months, on four AAA cells.
- Optional remote access through the dual-band Vault G5 Gateway, which avoids the band-steering problem of single-band gateways.
- IP66-rated external module - the highest IP figure on any Batch 3 slimline lock - suitable for external and exposed installations.
Lock Layout
Front and back panel layout. The outside panel carries the keypad, fingerprint reader, card sensor and the cylinder; the inside panel carries the battery compartment and the internal handle.
IP66 Weather Rated (External Module)
The Eclipse external (outside) module is IP66 weather rated for everyday outdoor exposure - full dust protection and resistance to powerful water jets from any direction. The internal module, which houses the battery compartment and the rest of the electronics, is for interior use only and is not weather rated.
The Eclipse external (outside) module is IP66 weather rated for everyday outdoor exposure - full dust protection and resistance to powerful water jets from any direction. The internal module, which houses the battery compartment and the rest of the electronics, is for interior use only and is not weather rated.
IP66 covers most everyday outdoor residential doors. It does not mean the lock is submersible, and it says nothing about salt air - see our notes on coastal environments.
Access Methods
The Eclipse carries five credentials at the door plus optional remote access. Our side-by-side access method comparison explains how each one behaves in practice.
What's in the Box
The drawings below show the panel layout and the included components; the table lists each part with quantities.
Batteries are not included
The Eclipse takes four AAA cells, which are not supplied. Use new alkaline cells and do not mix new and old. The Vault G5 Gateway is also a separate purchase.
The Eclipse takes four AAA cells, which are not supplied. Use new alkaline cells and do not mix new and old. The Vault G5 Gateway is also a separate purchase.
Mortice and Latch Selection
Mortice/Latch Selection Important
This lock is supplied with a 6085 (60 mm backset) mortice for hinged/swinging doors as standard.
This lock is supplied with a 6085 (60 mm backset) mortice for hinged/swinging doors as standard.
Other options are available to choose from through the checkout process.
Example - Hinged Doors
Standard mortice format used on hinged and swinging doors. See the Vault hinged swinging mortice overview for more detail.
View Hinged Door Mortice OptionsExample - Sliding Doors
Sliding doors require a hook bolt mortice for correct operation. See the Vault sliding hook mortice overview for more detail.
View Sliding Door Mortice OptionsExample - 60 mm Tubular Latch (Optional)
A tubular latch uses a spring bolt rather than a deadbolt. Suitable for internal doors or applications where a fully deadlocking bolt is not required. Available as an optional selection at checkout. A Vault rebate kit may be required to suit some tubular latch or deadbolt preparations.
Selecting the correct mortice or latch is critical for proper installation. Hinged and sliding doors require different mortice types. If you are unsure, see our guide to backset and smart lock mortice selection.
Battery, Power and Backup Access
- Powered by four AAA batteries, not included. Use new alkaline cells and avoid mixing new and old.
- Battery life is up to 10,000 normal unlocks, or about 12 months under normal use - the longest quoted figure on any Batch 3 slimline lock.
- Static draw is 45 microamps, rising to under 200mA while the motor runs, which is what makes a full year on four AAA cells realistic.
- Bluetooth and the smart functions require correctly installed batteries; the credentials at the door do too.
- Two mechanical backup keys are supplied and work when the batteries are depleted. See where the keyhole is and what to do when the battery dies.
- There is no USB emergency power port on the Eclipse - the mechanical key is the only fallback once the cells are flat, which is a good reason to replace them at the first low-battery warning. Our guide to smart lock battery life is honest about what that means in practice.
Suitable Uses
- Narrow-profile residential entry doors where a larger body will not fit.
- Timber and aluminium hinged doors with a compatible 85mm-pitch mortice preparation.
- Sliding doors paired with a compatible hook bolt mortice.
- Office and internal access doors that need slim hardware and managed access rather than keys.
- Exposed external doors where the IP66 external module earns its keep - see regular front doors.
- Retrofits onto an existing 85mm-pitch door preparation, where the wide mortice range usually removes the need to re-machine the door.
Not suitable for fire-rated doors
Vault smart locks are not certified to AS 1905.1, so the Eclipse must not be fitted to a fire door such as an apartment entry door. Chapter 05 sets out where fire doors are required in Queensland and which locks are compliant.
Vault smart locks are not certified to AS 1905.1, so the Eclipse must not be fitted to a fire door such as an apartment entry door. Chapter 05 sets out where fire doors are required in Queensland and which locks are compliant.
Available Finish Options
Silver
(This Product)
STK Vault_Eclipse_Lever_or_Knob
Finish selection does not affect functionality, compliance, or performance.
Vault Slimline Smart Lock Range
The Eclipse is the lever-or-knob slimline option. The whole line-up is on the Vault range overview.
Dimensions
Body 31mm (W) x 320mm (H) x 55mm (D)
Recommended clearance: 60mm. Door thickness range: 38mm to 55mm.
Recommended clearance: 60mm. Door thickness range: 38mm to 55mm.
Confirm your door thickness and screen door clearance against these figures before ordering. No manufacturer dimension drawing is published for the Eclipse, so the layout and inclusions drawings above are the best available reference for panel proportions.
Full Specifications
Figures are taken from the Vault Eclipse user manual, the most complete document in the Vault set, and the product listing.
Vault Smart Locks App
The Eclipse is set up and managed from the Vault Smart Locks app, available for iOS 7.0 and above and Android 4.4 and above. Vault runs its own app platform - it is not a TTLock product.
Over Bluetooth the app adds and revokes fingerprints, cards and PINs, issues permanent, timed and one-time passcodes, sends app eKeys and reads the unlock log. Managing the lock from outside Bluetooth range requires the Vault G5 Gateway. The lock ships on the factory passcode 123456 and stays in an always-open state until it is powered and paired - change the code during setup.
Wi-Fi Remote Access (Optional)
The Eclipse operates over Bluetooth 4.0 BLE as standard. Fingerprint, PIN, card and the mechanical key all work at the door with no internet connection - the smart versus connected distinction is worth reading before you buy a gateway you may not need.
With the Vault G5 Gateway paired, you gain remote lock and unlock, remote creation and revocation of temporary credentials, access-log review from anywhere, clock calibration and compatible Alexa or Google Home control. The G5 is dual-band, avoiding the band-steering failures that single-band gateways hit on modern routers. See our gateway generation comparison, what a gateway does, and the gateway and module range.
Mechanical Key Backup
The Eclipse includes a mechanical key override so access remains available if the batteries are depleted or an electronic method cannot be used. On a narrow-profile external door where uninterrupted access matters, that key is the whole fallback - there is no USB rescue port on this model. Confirm key operation during initial setup and keep a spare off-site.
The Eclipse includes a mechanical key override so access remains available if the batteries are depleted or an electronic method cannot be used. On a narrow-profile external door where uninterrupted access matters, that key is the whole fallback - there is no USB rescue port on this model. Confirm key operation during initial setup and keep a spare off-site.
Frequently Asked Questions
Is the Eclipse suitable for narrow aluminium doors?
That is what it is for. At 31mm wide it is the narrowest mortice-format lock in the Vault range and suits aluminium and timber stiles that a full-width body will not fit. Check the 38mm to 55mm door thickness range as well as the stile width.
That is what it is for. At 31mm wide it is the narrowest mortice-format lock in the Vault range and suits aluminium and timber stiles that a full-width body will not fit. Check the 38mm to 55mm door thickness range as well as the stile width.
Can the Eclipse go on a sliding door?
Yes, with a sliding hook bolt mortice in place of the standard body. The 6085 supplied as standard is for hinged and swinging doors only, so the correct option must be chosen at checkout - it cannot be swapped afterwards without buying a second body.
Yes, with a sliding hook bolt mortice in place of the standard body. The 6085 supplied as standard is for hinged and swinging doors only, so the correct option must be chosen at checkout - it cannot be swapped afterwards without buying a second body.
Will it fit my existing door preparation?
More often than any other Vault lock. The manual lists 35/85, 45/85, 50/85, 60/85 and 70/85 European mortice bodies, so most 85mm-pitch preparations at a common backset are covered without re-machining the door. Measuring the backset takes a minute and settles it.
More often than any other Vault lock. The manual lists 35/85, 45/85, 50/85, 60/85 and 70/85 European mortice bodies, so most 85mm-pitch preparations at a common backset are covered without re-machining the door. Measuring the backset takes a minute and settles it.
Does the Eclipse support facial recognition?
No. It supports fingerprint, PIN code, RFID card or fob, Bluetooth app control and a mechanical key. For 3D face recognition in a slimline body, look at the Vault Alpha or the Vault Zenith.
No. It supports fingerprint, PIN code, RFID card or fob, Bluetooth app control and a mechanical key. For 3D face recognition in a slimline body, look at the Vault Alpha or the Vault Zenith.
Can the Eclipse go on an apartment entry door?
Only if that door is not fire rated, and most Queensland apartment entry doors are. Fitting an uncertified lock to a fire door is a building code breach. See Chapter 05 for the compliance requirements and the locks that meet them.
Only if that door is not fire rated, and most Queensland apartment entry doors are. Fitting an uncertified lock to a fire door is a building code breach. See Chapter 05 for the compliance requirements and the locks that meet them.
Additional Information
Narrow-profile fitment
The Eclipse is the most suitable Vault model for slim aluminium and timber profiles, but "slim" is not the same as "any". Measure the stile width and confirm the door falls inside the 38mm to 55mm thickness range before ordering. For context on where Vault sits in the wider market, see the Vault brand profile.
The Eclipse is the most suitable Vault model for slim aluminium and timber profiles, but "slim" is not the same as "any". Measure the stile width and confirm the door falls inside the 38mm to 55mm thickness range before ordering. For context on where Vault sits in the wider market, see the Vault brand profile.
Lever or knob, and which way it turns
The Eclipse comes in lever and knob variants, which differ in operation and appearance - confirm which you want before ordering. The handle direction is reversible during installation following the procedure in the manual, so handing is set on the day rather than at purchase.
The Eclipse comes in lever and knob variants, which differ in operation and appearance - confirm which you want before ordering. The handle direction is reversible during installation following the procedure in the manual, so handing is set on the day rather than at purchase.
The manual lists a wristband credential we do not stock
The Eclipse manual names an RFID wristband among its unlock methods alongside the card. We do not currently range a Vault wristband, so nothing on this page links one. The lock reads standard Vault RFID credentials either way; if a wristband form factor matters for your site, ask us and we will find out whether one can be ordered in.
The Eclipse manual names an RFID wristband among its unlock methods alongside the card. We do not currently range a Vault wristband, so nothing on this page links one. The lock reads standard Vault RFID credentials either way; if a wristband form factor matters for your site, ask us and we will find out whether one can be ordered in.
Mortice selection is where installs go wrong
Choosing the wrong mortice type is one of the most common installation errors, especially on aluminium doors and sliding hook-bolt applications - see our guide to common hardware and backset mistakes and the backset mistakes section. On the Gold Coast we offer a measure and install service.
Choosing the wrong mortice type is one of the most common installation errors, especially on aluminium doors and sliding hook-bolt applications - see our guide to common hardware and backset mistakes and the backset mistakes section. On the Gold Coast we offer a measure and install service.
Warranty assessment fee
Vault charges a refundable assessment holding fee on warranty returns - $200 in metropolitan areas and $250 elsewhere - refunded when the claim is assessed as a genuine warranty fault. We manage the claim with Vault on your behalf.
Vault charges a refundable assessment holding fee on warranty returns - $200 in metropolitan areas and $250 elsewhere - refunded when the claim is assessed as a genuine warranty fault. We manage the claim with Vault on your behalf.
Warranty
Vault Smart Locks Warranty (Australia)
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal residential or commercial use for:
Returns & Warranty|View Vault Warranty Policy
This warranty operates in addition to your rights under the Australian Consumer Law.
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal residential or commercial use for:
- Standard range: 12 months from the date of purchase
- Select Signature Range models: 24 months (as stated on the product listing or packaging)
Returns & Warranty|View Vault Warranty Policy
This warranty operates in addition to your rights under the Australian Consumer Law.
Download PDF Resources
Vault Eclipse User Manual (PDF)
Fifteen pages and the most complete manual in the Vault set: sixteen itemised inclusions, the full specification table including door thickness, battery life and the available European mortice sizes, system initialisation, the safety-warning list, the reversible handle procedure and the six-step installation with test and adjust.
Fifteen pages and the most complete manual in the Vault set: sixteen itemised inclusions, the full specification table including door thickness, battery life and the available European mortice sizes, system initialisation, the safety-warning list, the reversible handle procedure and the six-step installation with test and adjust.
Vault G5 Gateway User Manual (PDF)
Setup guide for the optional Vault G5 Wi-Fi gateway that adds remote unlocking, remote passcodes and clock calibration to this lock.
Setup guide for the optional Vault G5 Wi-Fi gateway that adds remote unlocking, remote passcodes and clock calibration to this lock.
Vault Eclipse - FAQ, Setup and Owner's Guide
The questions below go further than the summary on the main page. For general smart lock questions see the Smart Lock FAQ, and for the wider decision the Ultimate Smart Lock Buyer's Guide.
Door Fit and Mortice Choice
Which mortice sizes does the Eclipse take?
The manual lists 35/85, 45/85, 50/85, 60/85 and 70/85 European bodies - a 35, 45, 50, 60 or 70mm backset, all at 85mm lock centres. A 6085 is supplied as standard. That range maps onto the Vault Hinged/Swinging Mortice range, which is why the Eclipse is the easiest Vault lock to retrofit.
The manual lists 35/85, 45/85, 50/85, 60/85 and 70/85 European bodies - a 35, 45, 50, 60 or 70mm backset, all at 85mm lock centres. A 6085 is supplied as standard. That range maps onto the Vault Hinged/Swinging Mortice range, which is why the Eclipse is the easiest Vault lock to retrofit.
What is a backset, and how do I measure mine?
It is the distance from the edge of the door to the centre of the cylinder or spindle hole. Measure it with the existing lock in place - our step-by-step takes about a minute and saves an expensive mistake. Get it wrong and the lock physically will not line up with the existing preparation.
It is the distance from the edge of the door to the centre of the cylinder or spindle hole. Measure it with the existing lock in place - our step-by-step takes about a minute and saves an expensive mistake. Get it wrong and the lock physically will not line up with the existing preparation.
My door is 60mm thick. Will the Eclipse fit?
No. The published range is 38mm to 55mm. Outside that the spindle and fixings will not reach correctly. Check the door thickness guidance and talk to us about alternatives if your door sits outside the range.
No. The published range is 38mm to 55mm. Outside that the spindle and fixings will not reach correctly. Check the door thickness guidance and talk to us about alternatives if your door sits outside the range.
Why does a sliding door need a different lock body?
A straight bolt has nothing to throw into on a slider - the door moves parallel to the frame rather than into it. A hook bolt swings out and grabs the jamb instead. The Vault Sliding Hook Mortice comes in 2085 and 2885 narrow backsets.
A straight bolt has nothing to throw into on a slider - the door moves parallel to the frame rather than into it. A hook bolt swings out and grabs the jamb instead. The Vault Sliding Hook Mortice comes in 2085 and 2885 narrow backsets.
Is the Eclipse handed?
The handle direction is reversible during installation, following the procedure on page 7 of the manual, so the same lock suits a left-hand or right-hand door. You do not need to specify handing when ordering. If you are unsure what handing means, see our handing guide.
The handle direction is reversible during installation, following the procedure on page 7 of the manual, so the same lock suits a left-hand or right-hand door. You do not need to specify handing when ordering. If you are unsure what handing means, see our handing guide.
Rebated double doors?
Some tubular latch and deadbolt preparations on rebated pairs need the Vault Rebate Kit. Flush pairs and single doors do not.
Some tubular latch and deadbolt preparations on rebated pairs need the Vault Rebate Kit. Flush pairs and single doors do not.
Access and Credentials
What credentials does the Eclipse support?
Fingerprint, PIN code, RFID card or fob, Bluetooth unlock from the Vault Smart Locks app, and a mechanical key. The access methods comparison sets out how each one behaves and where each one fails.
Fingerprint, PIN code, RFID card or fob, Bluetooth unlock from the Vault Smart Locks app, and a mechanical key. The access methods comparison sets out how each one behaves and where each one fails.
Can I give a cleaner or a guest a temporary code?
Yes. The app issues permanent, timed and one-time PIN codes, so a cleaner can hold a code that works only during their window and a one-off visitor gets one that expires after a single use. For short-stay use see our Airbnb and short-stay chapter.
Yes. The app issues permanent, timed and one-time PIN codes, so a cleaner can hold a code that works only during their window and a one-off visitor gets one that expires after a single use. For short-stay use see our Airbnb and short-stay chapter.
What is the factory passcode, and does it matter?
It is 123456, and yes it matters. The lock ships in an always-open state until it is powered and paired, and the factory code works until you replace it. Changing it is the first thing to do after the lock is on the door, not something to get to later.
It is 123456, and yes it matters. The lock ships in an always-open state until it is powered and paired, and the factory code works until you replace it. Changing it is the first thing to do after the lock is on the door, not something to get to later.
The manual mentions a wristband. Can I buy one?
Not from us at present - we do not range a Vault RFID wristband, which is why nothing on this page links one. The lock reads standard Vault RFID credentials regardless. If a wristband form factor matters for a gym, a pool or a worksite, ask and we will check whether one can be brought in.
Not from us at present - we do not range a Vault RFID wristband, which is why nothing on this page links one. The lock reads standard Vault RFID credentials regardless. If a wristband form factor matters for a gym, a pool or a worksite, ask and we will check whether one can be brought in.
Power and Batteries
What batteries does the Eclipse take?
Four AAA cells, not included. Use new alkaline cells, fit them all at once and do not mix new with old - a mixed set is the most common cause of a lock that reports low battery weeks after a change.
Four AAA cells, not included. Use new alkaline cells, fit them all at once and do not mix new with old - a mixed set is the most common cause of a lock that reports low battery weeks after a change.
How long do they actually last?
The manual quotes up to 10,000 normal unlocks or about twelve months, and the current figures behind that are credible: 45 microamps at rest and under 200mA while the motor runs. Heavy fingerprint use and a cold, damp position both shorten it. Our battery life guide is honest about the gap between quoted and real figures.
The manual quotes up to 10,000 normal unlocks or about twelve months, and the current figures behind that are credible: 45 microamps at rest and under 200mA while the motor runs. Heavy fingerprint use and a cold, damp position both shorten it. Our battery life guide is honest about the gap between quoted and real figures.
What happens if the batteries go flat?
The mechanical key is the only way in. There is no USB emergency power port on the Eclipse, which is the one meaningful thing it gives up against the Alpha and Zenith. Replace the cells at the first low-battery warning and keep a key somewhere other than inside the door - see storing the override key.
The mechanical key is the only way in. There is no USB emergency power port on the Eclipse, which is the one meaningful thing it gives up against the Alpha and Zenith. Replace the cells at the first low-battery warning and keep a key somewhere other than inside the door - see storing the override key.
App and Remote Access
Does the Eclipse need an internet connection?
No. It is Bluetooth 4.0 BLE, and fingerprint, PIN and card all work at the lock itself with no network at all. The app controls it when you are within Bluetooth range.
No. It is Bluetooth 4.0 BLE, and fingerprint, PIN and card all work at the lock itself with no network at all. The app controls it when you are within Bluetooth range.
What does the G5 Gateway add?
Remote lock and unlock, remote passcode creation and revocation, access-log review from anywhere, clock calibration, and compatible Alexa or Google Home control. See the G5 remote functions and what a gateway does.
Remote lock and unlock, remote passcode creation and revocation, access-log review from anywhere, clock calibration, and compatible Alexa or Google Home control. See the G5 remote functions and what a gateway does.
My router is 2.4 and 5GHz combined. Will pairing work?
The G5 is dual-band, so the band-steering problem that trips single-band gateways up on combined networks does not arise. Our generation comparison sets out the differences.
The G5 is dual-band, so the band-steering problem that trips single-band gateways up on combined networks does not arise. Our generation comparison sets out the differences.
Which phones does the app support?
iOS 7.0 and above, Android 4.4 and above. In practice any current phone is well inside those minimums.
iOS 7.0 and above, Android 4.4 and above. In practice any current phone is well inside those minimums.
Is there an access log?
Yes - the unlock record reads in the app over Bluetooth and remotely once a G5 is paired.
Yes - the unlock record reads in the app over Bluetooth and remotely once a G5 is paired.
Weather and Longevity
How exposed a door can the Eclipse handle?
The external module is IP66 - dust tight and resistant to powerful water jets from any direction - which is the highest IP figure on any Batch 3 Vault slimline lock and covers ordinary weather on an exposed front door. The internal module is not rated and stays inside. It is not a submersion rating.
The external module is IP66 - dust tight and resistant to powerful water jets from any direction - which is the highest IP figure on any Batch 3 Vault slimline lock and covers ordinary weather on an exposed front door. The internal module is not rated and stays inside. It is not a submersion rating.
What about a coastal position?
An IP rating measures ingress, not corrosion, so it says nothing about salt air. A covered position, a periodic fresh-water rinse of the outside panel and realistic expectations are the practical answer - see our notes on coastal environments.
An IP rating measures ingress, not corrosion, so it says nothing about salt air. A covered position, a periodic fresh-water rinse of the outside panel and realistic expectations are the practical answer - see our notes on coastal environments.
How long should the Eclipse last?
Installation quality and environment decide more than brand does. A well-fitted lock on an aligned door in a sheltered position outlasts a better lock fitted badly - our lifespan guide sets out what actually drives it.
Installation quality and environment decide more than brand does. A well-fitted lock on an aligned door in a sheltered position outlasts a better lock fitted badly - our lifespan guide sets out what actually drives it.
Any maintenance?
Keep the fingerprint sensor clean with a dry cloth, and check the door still closes cleanly against the strike a few times a year. Door misalignment is the most underestimated cause of motor strain and battery drain.
Keep the fingerprint sensor clean with a dry cloth, and check the door still closes cleanly against the strike a few times a year. Door misalignment is the most underestimated cause of motor strain and battery drain.
Choosing Between Vault Models
Eclipse or Phantom?
Both are slimline lever-or-knob locks with the same credential set. The Phantom is narrower again at 30mm and comes in Black or Gold; the Eclipse is Silver, carries the higher IP66 rating and has the wider published mortice list. Finish and mortice fit usually decide it.
Both are slimline lever-or-knob locks with the same credential set. The Phantom is narrower again at 30mm and comes in Black or Gold; the Eclipse is Silver, carries the higher IP66 rating and has the wider published mortice list. Finish and mortice fit usually decide it.
Eclipse or Neo?
The Vault Neo is a standard-width lever or knob lock on a 50mm mortice or tubular latch, so it suits a conventional door with room around the hardware. The Eclipse is for doors where that body will not fit.
The Vault Neo is a standard-width lever or knob lock on a 50mm mortice or tubular latch, so it suits a conventional door with room around the hardware. The Eclipse is for doors where that body will not fit.
My sliding door is frameless glass.
Then neither - the Eclipse needs a stile to mortice into. The Vault Lumina clamps to the edge of 10mm to 12mm glass with an inbuilt hook bolt and needs no mortice at all.
Then neither - the Eclipse needs a stile to mortice into. The Vault Lumina clamps to the edge of 10mm to 12mm glass with an inbuilt hook bolt and needs no mortice at all.
What warranty applies?
Twelve months from purchase on the standard range, 24 months on select Signature Range models where the listing or packaging says so. Batteries, consumables, cosmetic finishes, misuse and incorrect or unlicensed installation are excluded. Vault charges a refundable $200 metropolitan or $250 regional assessment holding fee on a warranty return, refunded when the fault is assessed as genuine. We manage the claim - see Returns and Warranty.
Twelve months from purchase on the standard range, 24 months on select Signature Range models where the listing or packaging says so. Batteries, consumables, cosmetic finishes, misuse and incorrect or unlicensed installation are excluded. Vault charges a refundable $200 metropolitan or $250 regional assessment holding fee on a warranty return, refunded when the fault is assessed as genuine. We manage the claim - see Returns and Warranty.
Related products, guides and chapters
Slimline siblings: Vault Phantom · Vault Alpha · Vault Zenith · Vault Lumina.
Lever and knob alternatives: Vault Neo · Vault Triton · Vault Prime · Vault Guardian (3D face).
Accessories: Vault G5 Gateway · Hinged/Swinging Mortice · Sliding Hook Mortice · 6068 Mortice · Rebate Kit.
Buyer's Guide chapters: Ch 01 Mortice and Latch · Ch 02 Measuring Your Door · Ch 03 Access Methods · Ch 04 Door Types · Ch 08 Gateways · Ch 10 Vault brand profile · Ch 11 Standards · Ch 12 Installation · Ch 13 Smart Lock FAQ.
Blogs: Vault range overview · Measuring your lock backset · Mechanical key override · Gateways compared · The realities of electronic door locks · Check screen door clearance · Site survey and installation.
What's in the Box - Vault Eclipse
- 1 x Front panel (external keypad, fingerprint reader and lever or knob assembly)
- 1 x Back panel (internal handle assembly)
- 1 x Lock mortice
- 1 x Strike plate
- 1 x Strike box
- 1 x Spindle
- 1 x Cylinder
- 1 x Cylinder screw
- 2 x Assembly screws
- 2 x Faceplate screws
- 3 x Strike screws
- 1 x Battery box cover
- 1 x Front gasket and 1 x rubber gasket
- 2 x Mechanical keys
- 1 x User manual
Not included
Four AAA batteries are required and are not supplied. Remote access requires the Vault G5 Wi-Fi Gateway, sold separately. The mortice type and size is a checkout selection rather than a fixed carton item.
Four AAA batteries are required and are not supplied. Remote access requires the Vault G5 Wi-Fi Gateway, sold separately. The mortice type and size is a checkout selection rather than a fixed carton item.
Vault Eclipse - User Manual
Page 1 - Cover
Page 2 - Table of Contents
Page 3 - Introduction - Lock Structure and Accessories
Page 4 - Introduction - Lock Inclusions
Page 5 - Introduction - Specifications and System Initialisation
Page 6 - Safety Warning and Preparing to Install
Page 7 - Installation - Handle Direction
Page 8 - Installation - Installation Diagram
Page 9 - Installation Testing; Operation - Registration
Page 10 - Operation - Add Locks and Bluetooth Management
Page 11 - Operation - Send eKey and Add Card
Page 12 - Operation - Add Fingerprint
Page 13 - Operation - eKey, Passcode and Unlock Records
Page 14 - Operation - G5 Gateway Setup
Page 15 - Back Cover
PDF Files - Vault Eclipse
Vault Eclipse User Manual (PDF)
Fifteen pages and the most complete manual in the Vault set: sixteen itemised inclusions, the full specification table including door thickness, battery life and the available European mortice sizes, system initialisation, the safety-warning list, the reversible handle procedure and the six-step installation with test and adjust.
Fifteen pages and the most complete manual in the Vault set: sixteen itemised inclusions, the full specification table including door thickness, battery life and the available European mortice sizes, system initialisation, the safety-warning list, the reversible handle procedure and the six-step installation with test and adjust.
Vault G5 Gateway User Manual (PDF)
Setup guide for the optional Vault G5 Wi-Fi gateway that adds remote unlocking, remote passcodes and clock calibration to this lock.
Setup guide for the optional Vault G5 Wi-Fi gateway that adds remote unlocking, remote passcodes and clock calibration to this lock.
Vault Warranty
Vault Smart Locks products are backed by a manufacturer's warranty against defects in materials and workmanship under normal residential or commercial use. All claims are handled locally by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries - start with us and we'll manage the process with Vault on your behalf.
Warranty Summary
How to Make a Claim
For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
- Contact Terry's Gold Coast Smart Locks through the Returns & Warranty page above, with your proof of purchase (invoice or receipt).
- Have your product model and serial number (if applicable) ready, along with a brief description of the fault and your installation address.
- We assess your claim with Vault and advise the outcome and next steps. You may be asked to return the product for inspection.
What This Warranty Does Not Cover
- Normal wear and tear.
- Cosmetic damage that does not affect performance.
- Damage caused by incorrect installation, misuse, neglect, modification, or accident.
- Damage due to improper handling, or installation by an unlicensed technician.
- Products that have been disassembled, tampered with, or where the security seal or warranty label has been removed.
- Battery leakage or failure, or damage caused by incorrect battery usage.
- Environmental or weather damage caused by use outside recommended operating conditions.
- Labour, installation, or removal costs associated with replacing or reinstalling products.
- Work performed before warranty approval or assessment.
Important Notes
IP ratings and weather resistance
Where a Vault product carries an Ingress Protection (IP) rating, that rating is stated on the individual product listing, packaging or technical documentation. Unless stated otherwise in writing, the IP rating applies only to the external-facing side of the lock - not to the internal assembly, handle, battery compartment, electronics, cables or connectors. The internal side must be installed in a dry, sheltered position. An IP rating describes water resistance, not waterproofing: the lock must not be submerged, pressure washed, or exposed beyond its stated rating, and all seals, gaskets and covers must be correctly fitted and undamaged.
Where a Vault product carries an Ingress Protection (IP) rating, that rating is stated on the individual product listing, packaging or technical documentation. Unless stated otherwise in writing, the IP rating applies only to the external-facing side of the lock - not to the internal assembly, handle, battery compartment, electronics, cables or connectors. The internal side must be installed in a dry, sheltered position. An IP rating describes water resistance, not waterproofing: the lock must not be submerged, pressure washed, or exposed beyond its stated rating, and all seals, gaskets and covers must be correctly fitted and undamaged.
Warranty assessment fee
Vault's manufacturer policy applies a warranty assessment holding fee, which is refundable if the fault is found to be covered under warranty. If a product is assessed as outside warranty or damaged by an excluded cause, a discounted replacement may be offered. We will confirm any applicable fees and options with you before any assessment proceeds.
Vault's manufacturer policy applies a warranty assessment holding fee, which is refundable if the fault is found to be covered under warranty. If a product is assessed as outside warranty or damaged by an excluded cause, a discounted replacement may be offered. We will confirm any applicable fees and options with you before any assessment proceeds.
Your Rights Under Australian Consumer Law
This warranty is provided in addition to your rights under the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
This warranty is provided in addition to your rights under the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Confused? Overwhelmed? We get it.
Choosing the right smart lock can be genuinely tricky - door types, backsets, app platforms, compatibility with your existing hardware... there is a lot to consider. We have decades of experience fitting locks of all types, including smart locks, and we are happy to help.
Our expert recommendation service is free. Upload a few photos of your door and describe what you need, and one of our qualified locksmiths will give you a personalised recommendation.
Get Your Free Recommendation →How it works - three easy steps:
1. Upload photos
A few clear shots of your door, lock and frame - inside and out.
2. We assess
Our locksmith reviews your setup and requirements - door type, weather exposure, how you want to use it.
3. You get a recommendation
A personalised recommendation tailored to your door, budget and needs. No pressure, no upsell.
Also useful while you are deciding:
