Vault Prime Lever Smart Lock
The Vault Prime is a lever-handle smart lock designed for versatility across a wide range of residential and light commercial doors. It is well suited to front doors, bedrooms, and office interiors where a modern smart lock is required without moving to a larger push-pull format.
Prime supports fingerprint, PIN code, Bluetooth, RFID card, and app control, with optional remote access available through the Vault G5 Wi-Fi Gateway. Prime is supplied across both tubular latch and mortice configurations — confirming your door's lock body type before ordering is essential.
Prime is available in Gold, Black, and Silver finishes. Finish is a cosmetic choice only and does not affect functionality.
Usually ships in 1 - 2 business days.
Key Features
- Lever-handle smart lock for residential and office doors.
- Supports fingerprint, PIN code, RFID card, Bluetooth, and app control.
- Optional remote access and smart-home integration via Vault G5 Wi-Fi Gateway — dual-band, avoids the band-steering problem common on single-band gateways.
- Compatible across tubular latch and mortice applications.
- Mechanical key backup included.
- Available in Gold, Black, and Silver finishes.
- IP55-rated for everyday outdoor exposure.
Prime is IP55 weather rated.
What's in the Box
- Digital manual
- Backup physical key
- Installation template
- RFID fobs x2
- Tubular latch or mortice, depending on selected configuration — see lock body selector below
- 4 x AA batteries not included
Prime is supplied with either a tubular latch or a mortice lock body, depending on the configuration selected at checkout. Both are primary options — not upgrades. Confirm your door's existing lock body type before ordering. Understanding your door's backset is essential for mortice configurations.
Battery, Power & Backup Access
- Powered by 4 x AA batteries (not included). For realistic expectations on battery life, see our guide to smart lock battery life.
- A red-light low-battery warning activates when charge drops.
- Mechanical key backup remains available in all power conditions.
- Confirm battery installation and backup-key operation during initial setup.
Suitable Uses
- Front doors on residential properties
- Bedroom and internal residential doors — well suited to tubular latch applications where a deadbolt is not required
- Office entry and staff-access doors
- Doors using tubular latch or mortice lock bodies
Access Methods
Prime supports five access methods. See our side-by-side access method comparison for a full breakdown of how each method works.
Dimensions
Specifications
Wi-Fi Remote Access (Optional)
This smart lock operates via Bluetooth connectivity as standard. Remote access and internet-based control are available only when paired with a compatible Vault Wi-Fi gateway.
When connected to a gateway, users can remotely lock or unlock the door, manage credentials, view activity, and add supported Alexa or Google Home functionality. The G5's dual-band Wi-Fi avoids the band-steering problem that affects single-band gateways on modern routers.
For a full comparison of gateway generations, see our G2 vs G3 vs G4 vs G5 gateway guide.
For remote functionality, see the Vault G5 Gateway.
Prime includes a backup physical key for emergency access.
Frequently Asked Questions
- Does Prime support facial recognition?
No. Prime supports fingerprint, PIN code, Bluetooth, RFID card, and app control. Facial recognition is not available on this model. - Can Prime be supplied with a mortice or tubular latch?
Yes — both are primary configuration options, not upgrades. A tubular latch uses a spring bolt and is common on internal and bedroom doors; a mortice uses a deadbolt and is standard for front doors. Confirm your door type before ordering. - Does Prime support remote access?
Yes, but only when paired with the Vault G5 Wi-Fi Gateway. Without the gateway, the lock operates locally via Bluetooth and onboard credentials. Our guide to what a gateway does explains the difference. - Is Prime suitable for office doors?
Yes. Prime is suited to office interiors as well as residential doors where a lever-format smart lock is preferred over push-pull hardware. For a comparison of lever vs push-pull smart lock formats, see the Vault brand profile. - What batteries does Prime use, and are they included?
Prime requires 4 x AA batteries, which are not included in the box. For guidance on what to expect from battery-powered smart locks, see our honest guide to smart lock battery life.
Additional Information
- General-Purpose Fitment: Prime is one of the more flexible lever models in the Vault range for residential and office applications. For context on where it sits in the broader Vault lineup, see the Vault brand profile in our Buyer's Guide.
- Latch or Mortice — Confirm Before Ordering: Do not assume all Prime installations use the same lock body. The distinction between a tubular latch and a mortice is fundamental — selecting the wrong type is one of the most common pre-purchase errors. See our guide to common hardware selection mistakes.
- Finish Choice: Gold, Black, and Silver finishes are cosmetic variants only and do not change functionality, compatibility, or weather rating.
- Weather Exposure: Prime's IP55 rating covers everyday outdoor exposure. In coastal Queensland environments, correct installation and ongoing maintenance remain important.
- Office Use: Prime is suitable where a modern smart lever lock is preferred over larger push-pull hardware. Confirm existing door hardware before specifying.
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal use for:
- Mechanical components: 2 years
- Electronic components: 2 years
Vault Smart Locks Warranty Overview
Vault Smart Locks products sold in Australia are covered by a manufacturer warranty against defects in materials and workmanship under normal residential and light commercial use.
This overview summarises the structure of Vault warranty coverage. Full terms, exclusions and claim procedures are available via the official Vault warranty policy.
Warranty Periods Summary
What the Warranty Covers
- Defects in materials and workmanship under normal use.
- Repair or replacement of faulty components at manufacturer discretion.
- Assessment of product condition to determine appropriate remedy.
Common Exclusions
- Incorrect installation or failure to follow installation instructions.
- Misuse, abuse, forced entry damage or tampering.
- Exposure to extreme environmental conditions (water ingress, corrosion, chemicals).
- Normal wear and tear including surface finishes.
- Battery failure or damage caused by battery leakage.
- Use of non-approved accessories or components.
- Labour, removal, reinstallation or freight costs.
Installation & Usage Requirements
- Installation must follow manufacturer instructions.
- Products must be used within specified door thickness and application limits.
- Regular maintenance and cleaning must be carried out as recommended.
- Smart functions require correct configuration via the Vault app.
Warranty Claim Process
- Retain proof of purchase.
- Contact the original place of purchase or supplier.
- Provide details of the issue and supporting information.
- Return the product if requested for assessment.
- Outcome may include repair, replacement, or refund depending on assessment.
Australian Consumer Law
Vault Smart Locks warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Official Warranty Information
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