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Vault Prime Lever Smart Lock

Vault

Terry's Online Price $499.00
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SKU:
STK Vault_Prime
UPC:
8190212129032
Availability:
Usually ships in 3 Business Days
Back-Set:
25mm
Back-Set:
35mm
Back-Set:
40mm
Back-Set:
45mm
Back-Set:
50mm
Back-Set:
60mm
Back-Set:
70mm
Type of Handle:
Lever
Type of Lock:
Mortice
atc-product:
10697
Back-Set:
20mm
Back-Set:
28mm
Access Method:
App Enabled
Access Method:
Bluetooth
Access Method:
WiFi
Access Method:
Pin Code
Access Method:
Fob/Card/RFID
Access Method:
Has Backup Key
Access Method:
Fingerprint
Feature:
Sliding Door (Security Screen or Glass Slider)
Adding to cart… The item has been added
Vault Logo

Vault Prime Lever Smart Lock

Vault Prime - At A Glance

At A Glance

FingerprintFingerprint PIN codePIN Code RFID card or fobRFID Card / Fob Bluetooth appApp (Bluetooth) Mechanical keyMechanical Key Face recognition not availableFace
Not Available
Palm recognition not availablePalm
Not Available

The Vault Prime (Vault_Prime) is a lever-handle smart lock for everyday residential and light commercial entry doors. It opens by fingerprint, PIN code, RFID card or fob, Bluetooth from the Vault Smart Locks app, or a mechanical override key, giving you five ways in without changing the familiar lever-handle look of the door.

The Prime fits both tubular-latch (single tongue) and mortice (double tongue) door preparations, and the lever handing is field-reversible for left or right-opening doors. It is a Bluetooth-first lock: remote access, remote passcodes and unlock history become available when you add the optional Vault G5 Gateway.

If you want the same Vault app and access methods with 3D facial recognition, look at the Vault Guardian lever lock; for a lever lock purpose-built around 5050 mortice and tubular-latch doors, see the Vault Triton.

Dispatch
Estimated Dispatch
Usually ships in 3 business days.

Key Features

  • Five ways in: fingerprint, PIN code, RFID card or fob, Bluetooth app unlock, and mechanical override key.
  • Lever-handle format that keeps the everyday look and operation of a standard entry handle.
  • Field-reversible handing for left or right-opening doors, set during installation without removing the handle.
  • Fits both tubular-latch (single tongue) and mortice (double tongue) door preparations.
  • Bluetooth-first control from the Vault Smart Locks app, with optional Wi-Fi remote access via the Vault G5 Gateway.
  • Zinc alloy construction with an IP55 weather-rated external module for covered outdoor exposure.
  • Low-battery warning (flashing red indicator) so you can change batteries before lockout.

What's in the Box

  • Vault Prime front (external) panel with keypad and fingerprint reader
  • Vault Prime rear (internal) panel with battery compartment
  • Lock body and square spindle
  • Strike plate and door buckle box
  • Mechanical override keys
  • RFID card
  • Fixing screws and installation fittings
  • User manual

Batteries and the optional Vault G5 Gateway are not included. Exact box contents may vary; confirm on delivery.

Latch and Mortice Options

Parts and accessories
Confirm your lock body before ordering
The Prime works with both a tubular latch (single tongue) and a mortice (double tongue) lock body, depending on your door preparation. Both are primary options, not upgrades. Confirm your door's existing lock body type before ordering, and check your door's backset and door thickness first.
Example: Hinged Door Mortice
Vault hinged swinging mortice, 85mm lock centres, stainless steel
Standard mortice format used on hinged and swinging doors. See the mortice explainer.
View Hinged Door Mortice Options
Example: Sliding Door Mortice
Vault sliding hook mortice for sliding doors, stainless steel
Sliding doors use a hook bolt mortice for correct operation.
View Sliding Door Mortice Options
Example: Tubular Latch
Tubular latch shown in vertical orientation, a configuration option for Vault Prime
A tubular latch uses a spring bolt rather than a deadbolt and is common on internal and bedroom doors.
Also available: the Vault 6068 Mortice (60mm backset, 68mm lock centres) and the Vault Rebate Kit for double-door and rebated installations. Getting the lock body right is one of the common pre-purchase mistakes to avoid.

Battery, Power and Backup Access

The Prime runs on 4 x AAA alkaline batteries (not included), installed in the internal panel behind the battery cover. A flashing red indicator warns when the batteries are low so you can replace them before the lock stops responding.

Backup key
Mechanical key override
Every Prime includes a mechanical override key so you can still get in if the batteries are fully drained. Keep a spare key off-site rather than inside the door it opens. More on this in where the keyhole is and what to do when the battery dies.

Suitable Uses

  • Front and internal entry doors in homes, units and townhouses - see the regular front door range
  • Light commercial doors such as offices, studios and consulting rooms
  • Short-stay and rental properties where fingerprint, PIN and temporary access help manage guests and cleaners
  • Timber and aluminium hinged doors prepared for a tubular latch or a mortice
  • Covered outdoor entries where the external module gets rain protection rather than full direct exposure
Weather rating
Weather exposure (IP55, external module)
The external (outside) module is IP55 weather rated for everyday covered outdoor exposure. The internal module, which houses the battery compartment and electronics, is for interior use only and is not weather rated. For heavy coastal exposure, review our notes on coastal environments and see the IP ratings guide.

Access Methods

Method Available Notes
Bluetooth Yes Unlock from the Vault app within Bluetooth range
Fingerprint Yes Up to 100 enrolled fingerprints
PIN Code Yes Up to 150 PIN codes; permanent, timed and one-time via the app
RFID Card / Fob Yes Up to 100 cards or fobs
Mechanical Key Yes Emergency override key included
App / Remote Optional Remote unlock, passcodes and history with the optional Vault G5 Gateway
Face Recognition Not Available Not offered on the Prime; see the Vault Guardian for 3D face recognition
Palm Recognition Not Available Not offered on any current Vault lock

Compare credential types in the access methods comparison.

Available Finish Options

  • Black
    Black
    STK Vault_Prime
  • Silver
    Silver
    STK Vault_Prime
  • Gold
    Gold
    STK Vault_Prime

Black, Silver and Gold are variants of one product listing. Finish selection does not affect functionality, compliance, or performance.

Vault Lever and Knob Smart Lock Range

Model Format Face Recognition Notes
Vault Prime (This Product) Lever No Tubular latch or mortice; Black / Silver / Gold
Vault Guardian Lever Yes (3D) Lever lock with 3D facial recognition
Vault Triton Lever No Built around 5050 mortice and tubular-latch doors
Vault Pearl Lever No Slim lever smart lock, Pearl White finish
Vault Neo Lever or Knob No 50mm mortice or tubular latch; lever or knob options
Vault Phantom Lever or Knob No Slimline body; Black or Gold

Full Specifications

Specification Detail
Type Lever-handle smart lock
Body material Zinc alloy
Handle Lever, field-reversible left / right handing
Applicable lock body Single tongue (tubular latch) and double tongue (mortice)
Access methods Bluetooth, fingerprint, PIN code, RFID card / fob, mechanical key
App / remote Vault Smart Locks app (Bluetooth); remote access via the optional Vault G5 Gateway
Fingerprint capacity 100
PIN code capacity 150
Card capacity 100
Power 4 x AAA alkaline batteries (not included)
Low-battery indicator Flashing red light
Weather rating IP55 (external / outside module only)
Recommended edge clearance 80mm
Front panel dimensions 248mm (H) x 145mm (W) x 60mm (D)
Finishes Black, Silver, Gold
Warranty 12 months (Vault standard range)

Dimensions

Vault Prime front and side dimensions: 248mm high, 145mm wide, 60mm deep
Front panel 248mm high and 145mm wide, with a 60mm depth. An 80mm edge clearance is recommended. The manufacturer line drawing is in the Dimensions tab.

Wi-Fi Remote Access (Optional)

Out of the box the Prime is controlled over Bluetooth from the Vault Smart Locks app, available on iOSiOS App Storeand AndroidAndroid Google Play. Bluetooth control works when you are near the door and needs no internet connection.

Adding the optional Vault G5 Gateway bridges the lock to your home Wi-Fi, so you can unlock remotely, issue and revoke passcodes from anywhere, view unlock history, and add Alexa or Google Home integration. For how a gateway works and whether you need one, see what a gateway does and the note on 2.4GHz Wi-Fi and band steering, or the blog on whether you need a gateway at all.

Key icon
Mechanical Key Backup
The Prime includes a mechanical key override so access remains available if battery power is unavailable or electronic access cannot be used.
Keep a spare key off-site rather than inside the door it opens - see smart ways to store the override key.

Frequently Asked Questions

Does the Prime have facial recognition?
No. The Prime unlocks by fingerprint, PIN, RFID card or fob, Bluetooth and mechanical key. For 3D facial recognition on a lever lock, see the Vault Guardian.
Can I unlock the Prime when I am away from home?
Yes, with the optional Vault G5 Gateway. Without the gateway the app controls the lock over Bluetooth when you are within range. See Wi-Fi and remote access.
Will it fit my door?
The Prime suits doors prepared for a tubular latch or a mortice. Check your backset and door thickness before ordering.
What happens if the batteries go flat?
A flashing red indicator warns you before that happens. If the batteries do drain completely, use the supplied mechanical override key. See what to do when the battery dies.
Can I fit it outside?
The external module is IP55 weather rated for covered outdoor exposure. The internal module is interior-only. For harsh, salt-laden positions review our notes on coastal environments.

Additional Information

Get the handing and door prep right
Prime handing is field-reversible, but set it correctly at install for the way your door opens. Common fitting errors are covered in backset mistakes and spindle mistakes. On the Gold Coast we also offer a measure and install service.
Where the Prime sits in the Vault range
The Prime is the straightforward lever smart lock in the range. Step up to face recognition with the Guardian, choose a 5050 mortice / tubular focus with the Triton, or a lever-or-knob option with the Neo. See the full Vault range guide and the Vault brand profile.
Cards, PINs and shared access
The Prime holds up to 100 fingerprints, 150 PIN codes and 100 RFID cards or fobs. PIN codes can be permanent, timed or one-time through the app, which suits guests, cleaners and tradespeople. Learn more about RFID credentials and PIN codes.

Warranty

Warranty
Vault Smart Locks Warranty (Australia)
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal residential or commercial use for:
  • Standard range: 12 months from the date of purchase
  • Select Signature Range models: 24 months (as stated on the product listing or packaging)
Cover applies to the original purchaser and is not transferable. Batteries and battery-related damage, consumables, cosmetic finishes, incorrect or unlicensed installation, misuse, and normal wear and tear are excluded.
Returns & Warranty|View Vault Warranty Policy
This warranty operates in addition to your rights under the Australian Consumer Law.

Download PDF Resources

Vault Prime User Manual (PDF)
13-page user manual for the Prime: specifications, handle-direction change via the clutch triangle, lock-body installation for single and double tongue bodies, and app setup for passcodes, cards and fingerprints.
Vault G5 Gateway User Manual (PDF)
4-page manual for the optional G5 Wi-Fi gateway - the accessory that adds remote access, remote passcode management and unlock-record reading to this lock.
Vault Logo

Vault Prime - FAQ, Setup and Owner's Guide

Deeper answers for owners and buyers of the Vault Prime. For category-wide questions, see our Smart Lock FAQ (Chapter 13) and the Buyer's Guide.

Access and Credentials

What kinds of PIN codes can I issue?
Permanent, timed and one-time codes, all managed from the Vault Smart Locks app. The Prime stores up to 150, so a household or short-stay property can give every regular user and every visitor their own code. See PIN codes explained.
How reliable is the fingerprint reader for a family?
The Prime holds up to 100 fingerprints, so each person can enrol several fingers - the practical trick for consistent recognition. Enrolment is done at the lock through the app's Add Fingerprint flow. Background on the credential is in Chapter 03 - fingerprint access.
Can I add more cards or fobs later?
Yes - the Prime accepts up to 100 RFID cards or fobs, enrolled at the lock via the app. One card ships in the box; extras are available from our RFID cards, fobs and tags range.
Where is the keyhole on the Prime?
Like most smart locks, the mechanical cylinder is kept unobtrusive. Our blog shows where smart lock keyholes hide and how to store the override key sensibly.

Fit, Lock Bodies and Installation

Single tongue or double tongue - which do I have?
A single tongue means a tubular latch (one spring bolt, common on internal doors); a double tongue means a mortice body with a latch and a deadbolt. Look at your door edge: one visible bolt is a latch, two is a mortice. The Prime works with both - choose to match your existing preparation, and confirm your backset first.
Which Vault mortice options suit the Prime?
The hinged swinging mortice range covers standard hinged doors across nine backsets, and the sliding hook mortice covers sliding doors. The Vault 6068 mortice suits 68mm lock-centre preparations. If in doubt, send us photos of your door edge before ordering.
Can the Prime go on a rebated double door?
Rebated (overlapping) pairs need the Vault Rebate Kit to convert the preparation. Confirm latch and strike alignment for your doors before ordering.
How does the reversible handing work?
The lever direction is changed during installation using the clutch triangle mechanism described in the manual (the "50" position marks single-tongue bodies, with R/L positions for the handing). It is a set-once adjustment - do it before the panels go on the door.
Is this a DIY install?
On a door already prepared for a tubular latch or mortice, a competent DIYer can fit the Prime with the manual's five-step lock-body sequence plus the panel steps. If a new mortice pocket has to be cut, or the door needs packing and alignment work, use a professional - see when DIY makes sense and our Gold Coast measure and install service.

Power and Batteries

What batteries does it take, and are they included?
4 x AAA alkaline batteries, not included. Use new alkaline cells and replace them as a set when the red low-battery indicator starts flashing. The manual's spec table and install step both state AAA alkaline; a leftover template line mentions a rechargeable lithium battery, which does not apply to this model. For battery habits that avoid lockouts, see the realities of electronic locks.
What if the batteries die while I am out?
Use the mechanical override key, then fit fresh batteries. Keep a spare key off-site - our blog covers what to do when the battery dies.

Remote Access, App and Smart Home

Do I need the G5 Gateway?
Only for remote features. Locally, Bluetooth handles unlocking, user management and history when you are at the door. The Vault G5 Gateway adds remote unlock, remote passcode changes and history from anywhere, plus Alexa and Google Home integration. Chapter 08 explains what a gateway does; the blog asks whether you need one at all.
Will the G5 pair on a modern mesh router?
Yes - the G5 is dual-band, which avoids the band-steering pairing problem that affects single-band gateways. See Chapter 08 - band steering and the gateway comparison blog.
Does the Prime work with Alexa or Google Home?
Yes, once paired with the G5 Gateway - the lock itself has no Wi-Fi radio, so voice control runs through the gateway.
Can I see who came in and when?
Yes. The Vault app reads unlock records over Bluetooth at the door, and remotely once the G5 Gateway is fitted. Assign each fingerprint, code and card to a named user so the history is meaningful.

Suitability

Can the Prime go on a fire door?
No. Vault smart locks carry no fire-door certification. Chapter 05 explains where fire doors are required and which locks are certified for them.
Is it right for a short-stay or rental property?
Yes - timed and one-time PIN codes suit guests and cleaners, fingerprints suit long-term tenants, and unlock records show who came in. Pair with the G5 Gateway to issue and revoke codes remotely between stays. Browse other PIN code smart locks to compare.

Care, Warranty and Support

What warranty applies, and how do claims work?
The Prime carries Vault's standard 12-month warranty. Note that Vault charges a refundable assessment holding fee for warranty assessments - $200 in metropolitan areas and $250 elsewhere - refunded when the claim is accepted. Full terms are in the Vault warranty policy and our Returns & Warranty page.
How does it hold up near the coast?
IP55 covers everyday covered outdoor exposure, but salt air is a corrosion question and coastal corrosion is excluded from warranty cover. A sheltered mounting position and regular wipe-downs help - see coastal environment realities.

Related products, guides and chapters

Vault range: Guardian lever (3D face) - Triton lever - Neo lever/knob - Pearl lever - Phantom slimline - G5 Gateway

Mortices and kits: Hinged/Swinging Mortice - Sliding Hook Mortice - 6068 Mortice - Rebate Kit - all mortice locks for smart locks

Buyer's Guide: Ch 01 - Latches and mortices - Ch 02 - Measuring your door - Ch 03 - Access methods - Ch 08 - Gateways - Ch 10 - Vault brand profile - Ch 11 - IP ratings - Ch 12 - Installation - Ch 13 - Smart Lock FAQ

Blogs: Vault range overview - Prime - Measuring your backset - Mechanical key override - Gateways compared - Realities of electronic locks - 3 common DIY mistakes

Vault Logo

What's in the Box - Vault Prime

  • Vault Prime front (external) panel with keypad and fingerprint reader
  • Vault Prime rear (internal) panel with battery compartment
  • Lock body and square spindle
  • Strike plate and door buckle box
  • Mechanical override keys
  • RFID card
  • Fixing screws and installation fittings
  • User manual
Batteries (4 x AAA) and the optional Vault G5 Gateway are sold separately. Confirm exact contents on delivery.
Vault Logo

Vault Prime - Dimensions

Vault Prime front and side dimensions: 248mm high, 145mm wide, 60mm deep
Front panel 248mm high, 145mm wide, 60mm deep. Recommended edge clearance 80mm.
Vault Prime manufacturer line drawing with lock body measurements and recommended clearance
Additional manufacturer line drawing showing the lock body and recommended clearance.
Vault Logo

Vault Prime - User Manual

Vault Prime user manual page 1
Page 1 - Cover
Vault Prime user manual page 2
Page 2 - Contents
Vault Prime user manual page 3
Page 3 - Introduction, dimensions and specifications
Vault Prime user manual page 4
Page 4 - Handle direction
Vault Prime user manual page 5
Page 5 - Installation diagram
Vault Prime user manual page 6
Page 6 - Panel installation
Vault Prime user manual page 7
Page 7 - Batteries and registration
Vault Prime user manual page 8
Page 8 - Add locks and user management
Vault Prime user manual page 9
Page 9 - eKeys and cards
Vault Prime user manual page 10
Page 10 - Fingerprints and records
Vault Prime user manual page 11
Page 11 - Passcode and unlock records
Vault Prime user manual page 12
Page 12 - Gateway management
Vault Prime user manual page 13
Page 13 - Back cover
Vault Logo

PDF Files - Vault Prime

Vault Prime User Manual (PDF)
13-page user manual for the Prime: specifications, handle-direction change via the clutch triangle, lock-body installation for single and double tongue bodies, and app setup for passcodes, cards and fingerprints.
Vault G5 Gateway User Manual (PDF)
4-page manual for the optional G5 Wi-Fi gateway - the accessory that adds remote access, remote passcode management and unlock-record reading to this lock.
Vault Smart Locks Logo

Vault Warranty

Vault Smart Locks products are backed by a manufacturer's warranty against defects in materials and workmanship under normal residential or commercial use. All claims are handled locally by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries - start with us and we'll manage the process with Vault on your behalf.

Warranty Summary

Warranty period12 months from the date of purchase (limited warranty). Select Signature Range models carry a 24-month warranty - this is stated on the product listing or packaging.
What is coveredDefects in materials and workmanship under normal residential or commercial use.
RemedyAt Vault's discretion: repair, replacement with the same or an equivalent model, or a refund of the original purchase price.
Who is coveredThe original purchaser only. This warranty is not transferable to subsequent owners.
Proof of purchaseRequired for all claims (invoice or receipt).
Coverage regionAustralia. Provided by Vault Smart Locks Pty Ltd.

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
  1. Contact Terry's Gold Coast Smart Locks through the Returns & Warranty page above, with your proof of purchase (invoice or receipt).
  2. Have your product model and serial number (if applicable) ready, along with a brief description of the fault and your installation address.
  3. We assess your claim with Vault and advise the outcome and next steps. You may be asked to return the product for inspection.

What This Warranty Does Not Cover

  • Normal wear and tear.
  • Cosmetic damage that does not affect performance.
  • Damage caused by incorrect installation, misuse, neglect, modification, or accident.
  • Damage due to improper handling, or installation by an unlicensed technician.
  • Products that have been disassembled, tampered with, or where the security seal or warranty label has been removed.
  • Battery leakage or failure, or damage caused by incorrect battery usage.
  • Environmental or weather damage caused by use outside recommended operating conditions.
  • Labour, installation, or removal costs associated with replacing or reinstalling products.
  • Work performed before warranty approval or assessment.

Important Notes

IP ratings and weather resistance
Where a Vault product carries an Ingress Protection (IP) rating, that rating is stated on the individual product listing, packaging or technical documentation. Unless stated otherwise in writing, the IP rating applies only to the external-facing side of the lock - not to the internal assembly, handle, battery compartment, electronics, cables or connectors. The internal side must be installed in a dry, sheltered position. An IP rating describes water resistance, not waterproofing: the lock must not be submerged, pressure washed, or exposed beyond its stated rating, and all seals, gaskets and covers must be correctly fitted and undamaged.
Warranty assessment fee
Vault's manufacturer policy applies a warranty assessment holding fee, which is refundable if the fault is found to be covered under warranty. If a product is assessed as outside warranty or damaged by an excluded cause, a discounted replacement may be offered. We will confirm any applicable fees and options with you before any assessment proceeds.
Your Rights Under Australian Consumer Law
This warranty is provided in addition to your rights under the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
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