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FORGE H10S Single-Sided Outdoor Gate Smart Lock - IP66, Fingerprint, TTLock

Forge

Terry's Online Price $645.00
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SKU:
STK FEDLH10
UPC:
1968189608538
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FORGE H10S Single-Sided Gate Smart Lock - IP66, Fingerprint, TTLock

At A Glance

At A Glance
FingerprintFingerprint PIN codePIN Code RFID cardRFID Card TTLock app over BluetoothTTLock App Remote unlock through the optional G5 gatewayRemote
(Add G5 Gateway)
Mechanical keyMechanical Key

The FORGE H10S Single-Sided Outdoor Gate Smart Lock (FEDLH10) has a glass touch keypad, card reader and fingerprint reader on the outside handle and a plain inside handle that always opens the gate - free exit, no code needed. It runs on the TTLock app and comes in black (FEDLH10S) or silver (FEDLH10SS).

It stores up to 100 fingerprints, 250 passcodes and 1,000 cards, keeps the last 300 events, and runs on a rechargeable lithium battery FORGE rates at 3,000 or more unlocks per charge, with a USB-C emergency port and a mechanical key under the outside handle. The aluminium handles are 39.3 mm wide and suit gates and doors 35-100 mm thick; FORGE makes the mortice in backsets from 25 to 60 mm, and you choose yours at checkout.

Both handles are rated IP66. Where someone could reach over or through the gate to the inside handle, choose a double-sided lock such as the FORGE H10D instead - the single-sided problem on gates. It is made in China for FORGE, an Australian brand based in Ringwood, Victoria, and carries FORGE's 2-year warranty.

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About FORGE
Owned by FORGE Electrical (Australia) · Manufactured in China. Our independent FORGE brand profile sets out how the range compares with the other brands we stock.

Access Methods

Access Method Available Details
Fingerprint Yes - up to 100 Outside handle. The reader sits in the lever boss. Fingerprints can be permanent, time-limited or recurring, and a Forced Fingerprint sends the administrator an alarm notification. Fingerprint readers explained.
PIN Code Yes - up to 250 Outside handle. Codes are set in the app as permanent, one-time, time-limited or recurring - TTLock passcode types.
RFID Card Yes - up to 1,000 Outside handle. M1 (MIFARE 1K) cards; two come in the box and extra FORGE MIFARE 1K cards are sold separately.
TTLock App (Bluetooth) Yes Unlock from the app within about 5-10 metres. eKeys let other TTLock users unlock, and an unlock link lets someone open the gate without the app.
Remote Unlock With G5 gateway Add the FORGE TTLock G5 gateway (sold separately) to unlock and manage users over Wi-Fi from anywhere.
Mechanical Key Yes Keyhole under the outside handle - the backup if the battery goes flat.
Inside Handle Free exit The inside handle has no keypad and opens the gate without a credential.

TTLock App

TTLock logo

Set the lock up in the free TTLock app, available for iOS and Android iOS App StoreAndroid Google Play. Choose Australia as your location when you sign up, give the app full permissions and turn Bluetooth on. Until the first administrator is added the lock is in its factory state - the default admin code is 123456 and any fingerprint will open it - so pair it as soon as it is fitted. FORGE's TTLock pairing guide shows the steps; keep your phone within 2 metres while pairing. The introduction pages of the manual cover the same ground for this model. Only the outside handle is added - the inside handle has no keypad.

TTLock is one of the two global smart lock platforms - how it compares with Tuya is set out in our TTLock vs Tuya comparison, and the wider TTLock range in Chapter 14 - the TTLock hardware ecosystem. The app itself is covered in the TTLock app user manual.

TTLock
Bluetooth at the gate, remote with a gateway
Without a gateway the H10S is managed over Bluetooth when your phone is near the gate - see what a TTLock lock can do without Wi-Fi. FORGE offers the FORGE TTLock G5 gateway as the add-on for remote Wi-Fi management and unlocking: with it plugged in within range you can unlock on demand from anywhere, change codes, check records and set a passage-mode schedule remotely - Bluetooth vs gateway in Chapter 14. Remote Unlock has to be switched on in the app and Power Saving Mode turned off.

Key Features

  • Single-sided: fingerprint, PIN and card on the outside handle; the plain inside handle always lets people out - when a double-sided lock is the better choice.
  • Fingerprint (up to 100), PIN code (up to 250) and RFID card (up to 1,000 M1 cards) - compare them in Chapter 03.
  • Bluetooth unlock from the TTLock app within about 5-10 metres; add the G5 gateway for Wi-Fi remote access from anywhere (the G5 gateway explained).
  • Aluminium handles with UV-resistant glass touch keypads, 39.3 mm wide; lift the handle to throw the deadbolt. FORGE makes the mortice in backsets from 25 to 60 mm - choose yours at checkout.
  • Operation log of the last 300 events, and no limit on app-generated dynamic passcodes.
  • Rechargeable lithium battery (at least 3,000 unlocks per charge per FORGE), a 5 V 1 A USB-C emergency port and a mechanical key under the outside handle - what happens when the battery dies.
  • Forced Fingerprint - a duress fingerprint that opens the lock and sends the administrator an alarm notification. It is for emergencies, not daily use.
  • Passcodes, fingerprints and cards can be permanent, time-limited or recurring; passcodes can also be one-time.
  • Passage Mode with a schedule set in the app - the gate stays unlocked for the set period once it has been unlocked by hand, then locks again (what passage mode does).
  • Reversible handing - the handles swap direction for left- or right-hand gates, and the latch turns around for gates that open inward or outward.
  • After five wrong attempts in a row the lock ignores all input for 90 seconds, and it goes back to sleep after 20 seconds without use.
  • Built for gates exposed to rain: rated IP66 inside and out; one of our app-enabled smart locks.

What's in the Box

FORGE H10S Single-Sided Gate Smart Lock
  • Exterior (outside) lock handle x1
  • Interior (inside) lock handle x1
  • Mechanical keys x2
  • IC (RFID) cards x2
  • Installation accessories kit x1
  • Mortice x1
  • Latch plate x1
  • Rechargeable lithium battery x1
  • Cut-out template x1
  • User manual x1

Contents as listed on FORGE's product page for the H10S. The installation accessories kit holds the rubber base pads, the threaded connection sleeves (2), the connection screws (2), the rubber battery seal, the rubber plug and the spindle, as the parts image shows. Charge the lithium battery fully before you fit it. The TTLock G5 gateway, the TTLock remote, the FORGE weather cover and extra MIFARE 1K cards are sold separately.

Suitable Uses

  • Front, side and courtyard gates on homes and townhouses - see where gates sit in the door type compatibility matrix.
  • Gates and outdoor doors 35-100 mm thick, with a gate frame wide enough for the mortice backset you choose.
  • Gates and doors where people must be able to walk out freely, and nobody can reach the inside handle from outside.
  • Short-stay rentals and shared entries - a code per guest that expires on its own, managed remotely once a G5 gateway is added - see gate locks in our platform guide.
  • Staff and service entrances that need recurring codes, cards and entry records.
Not suitable for
  • Gates where the inside handle can be reached over the top or through the infill - anyone who can reach it can open the gate.
  • Pool barrier gates - FORGE does not state that this lock meets pool-barrier requirements, which call for a compliant self-closing, self-latching gate (pool gates explained).
  • Gates and doors thinner than 35 mm or thicker than 100 mm, or gate frames too narrow for the backset you need.
  • Fire-rated doors - FORGE does not quote a fire rating for this lock.

Gate Fit, Mortice and Backset

Choose your mortice backset at checkout. FORGE makes the H10S mortice in backsets of 25, 28, 30, 35, 40, 45, 50 and 60 mm, measured from the edge of the gate to the centre of the handle; choose the one that suits the width of your gate frame - how to measure backset and what to do about a narrow gate post.

FORGE's 35 mm backset reference template (shared by the H10D and H10S) places the top fixing 156.5 mm above the handle centre and the bottom fixing 134 mm below, with a 22 mm cable hole 62.5 mm above the handle centre and an 18 x 190 mm mortice pocket. Adjust it to the backset you order - the template is for reference only. Its fixing positions differ from FORGE's H1 template, so the two are not interchangeable.

Backset (choose at checkout) Mortice case depth
25 mm 40 mm
28 mm 43 mm
30 mm 46 mm
35 mm 51 mm
40 mm 57 mm
45 mm 60 mm
50 mm 66 mm
60 mm 77 mm

Case depths and the 240 x 22 mm faceplate are from FORGE's swing-door mortice size guide below.

Measure before you choose your backset
  • Gate frame width - the outside width of the frame section at the lock position, such as the face of the RHS. Not the overall width of the gate.
  • Gate frame thickness - the outside depth of the section at the lock position, not the steel wall thickness. The H10S suits 35-100 mm.
  • Closed gap at the latch - measure between the gate and the post with the gate shut. FORGE recommends 10 mm or less; the latch projects 12 mm.
  • Faceplate mounting - the mortice faceplate can sit flush in the edge of the gate or be surface-mounted. FORGE allows 2 mm for a surface-mounted faceplate and 1.2 mm for the latch plate on the post; both close the gap the latch has to cross.
  • FORGE's checklist - confirm the available mounting area, existing cut-outs, opening direction and installation clearances before ordering. Send us your measurements or a photo of the gate frame and we will check the backset with you.
FORGE swing door mortice size chart - mortice drawings for 25, 28, 30, 35, 40, 45, 50 and 60 mm backsets with case depths of 40 to 77 mm and a 240 x 22 mm faceplate
FORGE's swing-door mortice size guide, as shown on FORGE's H10S page: the mortice for each backset from 25 to 60 mm, with case depths of 40 to 77 mm and a 240 x 22 mm faceplate.

Available Finish Options

  • Black
    Black
    (This Product)
    STK FEDLH10S
  • Silver
    Silver
    (This Product)
    STK FEDLH10SS

Both finishes are the same lock - choose black or silver from the options on this page.

FORGE Outdoor Gate Smart Locks

Image Model Item Code Keypads Weather App Platform Power Door Thickness
FORGE H1 double-sided outdoor gate smart lock FORGE H1 - TTLock version FEDBHDH1T Both sides IP65 TTLock (Bluetooth; G5 for remote) 2,000 mAh rechargeable 40-100 mm
FORGE H1 double-sided outdoor gate smart lock FORGE H1 - Forge Smart version FEDBHDH1A Both sides IP65 Forge Smart (Tuya), Wi-Fi built in 2,000 mAh rechargeable 40-100 mm
FORGE H1S double-sided outdoor gate smart lock in black FORGE H1S FELKH1SBA / FELKH1SSA Both sides IP66 TTLock (Bluetooth; G5 for remote) 2 x 3 V CR123 35-100 mm
FORGE H10D double-sided outdoor gate smart lock in silver FORGE H10D FEDLH10D / FEDLH10DS Both sides IP66 TTLock (Bluetooth; G5 for remote) Rechargeable lithium 35-100 mm
FORGE H10S single-sided outdoor gate smart lock in silver FORGE H10S (This Product) FEDLH10S / FEDLH10SS Outside only (free exit) IP66 TTLock (Bluetooth; G5 for remote) Rechargeable lithium 35-100 mm
FORGE H100 IP68 double-sided outdoor gate smart lock FORGE H100 FEDBHDH1UA Both sides IP68 Forge Smart (Tuya), Wi-Fi built in See its page 50-120 mm

This product is in bold. Capacities differ across the range: the H1, H10D and H10S store up to 100 fingerprints, 250 passcodes and 1,000 cards (the H1 figures are from its TTLock-version manual); the H1S stores 200, 150 and 200. The H1, H1S, H10D and H10S each come with a choice of mortice backsets, chosen at checkout.

Accessories and Spares

Image Accessory Item Code Use With This Lock
FORGE TTLock G5 Bluetooth to Wi-Fi gateway FORGE TTLock Bluetooth to Wi-Fi Gateway (G5) TTGTWG5 Adds remote unlock, remote code management and entry records over your home Wi-Fi (2.4 or 5 GHz router). FORGE offers it as an add-on with the H10S.
FORGE TTLock Bluetooth remote control key fob FORGE TTLock Bluetooth Remote Control FEGLTTLKRMTA A hand-held Bluetooth remote for unlocking at close range - FORGE offers it as an add-on with the H10S.
FORGE weather cover for the H1 - matt black galvanised steel rain hood FORGE Weather Cover for H1 FEH1CV Galvanised steel rain hood fitted above the handle with silicone - sold singly, one per exposed side. It is the weather-protection cover FORGE offers as an add-on with the H10S.
FORGE MIFARE 1K RFID cards FORGE MIFARE 1K RFID Card FECARDGSLKA Extra M1 cards - the lock stores up to 1,000.

Other gateways and bridges are in the modules and Wi-Fi gateways category, and more cards and fobs in the RFID credentials range.

Battery and Emergency Power

Power, warnings and backup
The H10S runs on a rechargeable lithium battery behind a rubber-sealed cover on the inside handle. FORGE rates it at 3,000 or more unlocks per charge. Charge it fully before fitting. When it runs low the lock says "low battery" as you unlock, with roughly 50 to 100 unlocks left - take the battery out and charge it (manual page 22). If the battery goes flat, open the gate with the mechanical key or power the lock through the USB-C port next to the keyhole under the outside handle. Use a USB-A to USB-C cable from a power bank - a USB-C to USB-C cable can make the power bank treat the lock as a fast-charge device and not supply power (manual page 22). More on what really affects battery life and power and battery FAQs.

Weather Rating - IP66 Inside and Out

IP66 weather ratingIP66 weather rating
IP66 inside and out
FORGE rates the H10S IP66 for exposed outdoor gates - powerful water jets, rain, sun and dust. FORGE seals the battery compartment with a rubber pad behind a metal cover. The rating does not cover extreme exposure such as driving rain, hail, constant salt spray, flooding or immersion, and FORGE recommends a rain hood where the lock takes the weather head-on - the FORGE weather cover fits over the handle (non-warranty disclaimer). FORGE names its IP68 H100 for the harshest sites. On the coast, read coastal environments and what corrosion grades mean.
IP66 rating explained: powerful water blast

FORGE H10S - Technical Specifications

Brand FORGE (FORGE Electrical, Ringwood VIC)
Item Code FEDLH10S (black) / FEDLH10SS (silver)
Model H10S
Product Type Single-sided outdoor gate and door smart lock - handle set with mortice
Origin Owned by FORGE Electrical (Australia) · Manufactured in China
App Platform TTLock (iOS and Android)
Connectivity Bluetooth 5.0 (about 5-10 m)
Remote Access Optional FORGE TTLock G5 gateway (sold separately) for remote Wi-Fi management and unlocking
Access Methods Fingerprint, PIN code, RFID card (outside), app, eKey, mechanical key
Fingerprint Capacity 100
Passcode Capacity 250; no limit on app dynamic passcodes
RFID Card Capacity 1,000
RFID Card Type M1 (MIFARE 1K)
Operation Log Last 300 operations (rolling)
Keypad Touch-sensitive glass (UV-resistant)
Material Aluminium lock body, glass keypad
Handle Size 39.30 mm wide (36.90 mm face); 27.35 mm deep (63.00 mm with the lever)
Lever 122.49 mm long, 23.30 mm thick; 129.90 mm overall from the panel edge
Fixing Centres 156.50 mm above and 134.00 mm below the handle centre
Door Thickness 35-100 mm - measuring door thickness
Mortice Backsets 25, 28, 30, 35, 40, 45, 50 and 60 mm - choose at checkout (FORGE options)
Mortice Case Depth 40 mm (25 mm backset) to 77 mm (60 mm backset); 240 x 22 mm faceplate (FORGE swing-door size guide)
Gate-to-Post Gap 10 mm or less recommended; the latch projects 12 mm
Power Rechargeable lithium battery
Battery Life 3,000 or more unlocks per charge (FORGE)
Low Battery Warning Voice warning when unlocking, about 50-100 unlocks left
Emergency Power 5 V 1 A USB-C port beside the keyhole under the outside handle (use a USB-A to USB-C cable)
IP Rating IP66 (inside and out) - IP ratings explained
Operating Temperature -15 to 65 degrees C
Operating Humidity 15-93 percent RH
Security Lockout 5 wrong attempts in a row = 90 second lockout
Passage Mode Yes - scheduled in the app
Handing Reversible - left or right hand, opening in or out
Factory Reset Reset pinhole on the inside handle - call us for the H10S reset sequence
Finish Black or silver
Warranty 2 years (FORGE)

Dimensions

FORGE H10S dimensions - handle 39.30 mm wide, 27.35 mm deep (63.00 mm with the lever), lever 122.49 mm long and 23.30 mm thick, 129.90 mm overall, fixing centres 156.50 mm above and 134.00 mm below the handle centre
FORGE's drawing of the H10S: the handle is 39.30 mm wide (36.90 mm face) and 27.35 mm deep, 63.00 mm including the lever; the lever is 122.49 mm long and 23.30 mm thick, 129.90 mm overall from the panel edge; the fixings sit 156.50 mm above and 134.00 mm below the handle centre. Check your gate frame and backset before ordering.

Platform and Data

Platform. The H10S runs on TTLock - Bluetooth to your phone, with the TTLock G5 gateway for remote access. The H1 gate lock is also sold in a Forge Smart (Tuya) version with Wi-Fi built in, and the H100 runs on Forge Smart, if you would rather a gate lock that needs no gateway.

Where your data goes. TTLock is run by Sciener, a Chinese company. Accounts outside China use TTLock's out-of-China servers; where that infrastructure is hosted, and which region Australian accounts use, is not published - in short, a Chinese company's servers, location unpublished. For the platform-by-platform picture see where each smart lock platform hosts its data, and for TTLock's security record see Chapter 14 - TTLock security.

Installation

The H10S fits a mortice into the edge of the gate and clamps the two handles together through it, with a data cable running between them. FORGE's template is a guide to adjust to the backset you order, and the installation section of the manual runs through each step with drawings.

Installation Tips
  • Fit the mortice with the latch facing the closing direction - latch on top, deadbolt below. To reverse the latch, lift the flap, push the latch in and turn it 180 degrees (manual page 7).
  • The handles point towards the hinge. To change handing, undo the two handle fixing screws, rotate the handle upwards only - turning it downwards can damage the fingerprint reader - and set the spindle-hub mark the same way as the handle (manual page 8).
  • Cut the spindle so it stands 5 mm proud of the inside face of the gate (manual page 9; the spindle mistake in Chapter 12).
  • Screw the waterproof cap onto the data-cable joint and tuck the spare cable into the gate frame before tightening the inside handle.
  • Charge the battery fully before fitting it; push the rubber plug into the top screw hole when you are done.
  • Afterwards check that the outside handle stays locked and the inside handle opens freely, lifting a handle throws the deadbolt, 123456# plus the handle unlocks, and the key turns the spindle (manual page 13; misalignment causes).
  • Not sure about doing it yourself? See when to DIY and when to call an installer - Terry's offers installation across the Gold Coast.

Which way a gate is handed is explained in how to tell which way your door or gate opens.

Frequently Asked Questions

Do I need a gateway?
Not for everyday use. Fingerprint, PIN and card entry work with no phone at all, and the app works over Bluetooth within about 5-10 metres. Add the FORGE TTLock G5 gateway if you want to unlock, change codes or check records from away from home - what a gateway actually does.
Which backset do I need for my gate?
It depends on the width of the gate frame where the lock goes - the handle has to sit on the frame and the mortice has to fit inside it. FORGE makes the H10S mortice in backsets from 25 to 60 mm, and you choose yours at checkout. Measure the outside face of the frame at the lock, its depth and the closed gap at the latch (FORGE recommends 10 mm or less) - see Gate Fit and measuring your lock backset - or send us photos and we will check it.
Can people get out without a code?
Yes - the inside handle has no keypad and always opens the gate. That suits exits, but it also means anyone who can reach the inside handle over or through the gate can open it; choose the double-sided H10D for those gates.
What happens if the battery goes flat?
You get a voice warning first, with roughly 50 to 100 unlocks left. If it does go flat, use the mechanical key or connect a power bank to the USB-C port beside the keyhole under the outside handle with a USB-A to USB-C cable, then recharge the battery.
Can it go on a fully exposed gate?
FORGE rates the H10S IP66 inside and out for exposed outdoor gates. Its rating does not cover driving rain, hail, constant salt spray or immersion, and FORGE recommends a rain hood - the FORGE weather cover - where the lock takes the weather head-on.

Additional Information

  • Register an administrator straight away. Until the first administrator is added in the app, the default admin code is 123456 and any fingerprint will open the lock. A factory reset puts it back into that state.
  • Choose the right backset at checkout. The mortice backset has to suit the gate frame - measure it as the Gate Fit section shows before you choose; the wrong one will not fit.
  • Set the hub mark and cut the spindle. A spindle-hub mark pointing the wrong way, or a spindle left too long, is the usual reason a newly fitted gate lock will not lock.
  • Keep the mechanical keys away from the gate - in the house or the car - so they are there if the battery fails (key storage ideas).
  • Free exit works both ways. The inside handle always opens the gate, so fit the H10S only where nobody can reach that handle from outside.

Warranty

Warranty
Warranty
2-year FORGE warranty from the date of delivery - covers defects in materials and workmanship under normal use. Excludes improper installation or maintenance, misuse, accident, normal wear and tear (including fading or dulling of finishes) and water damage beyond the product's rated IP protection. Proof of purchase required for all claims. Returns & Warranty | FORGE warranty terms

Download PDF Resources

FORGE H10S Product Manual - Installation and User Manual (PDF)
FORGE's 24-page manual (Version 1.1) - specifications and dimension drawing, installation including the template, handing (rotate upwards only) and the 5 mm spindle cut, the rechargeable battery, TTLock setup, passcodes, fingerprints, cards and eKeys, gateway unlock, factory reset, emergency power and passage mode.
FORGE H10D / H10S 35 mm Backset Installation Template (PDF)
FORGE's 1:1 drilling template shared by the H10D and H10S - fixings 156.5 mm above and 134 mm below the handle centre, the cable and spindle holes and the 18 x 190 mm mortice pocket. Adjust it to the backset you order.
FORGE TTLock App Pairing Guide (PDF)
FORGE's two-page TTLock pairing sheet - download the app, register, then add the lock with your phone within 2 metres. It is FORGE's general TTLock sequence and names no lock model.
FORGE Logo

FORGE H10S Single-Sided Gate Smart Lock - FAQ, Setup and Owner's Guide

Everything below is here to help you choose, fit, set up and live with the FORGE H10S. For general smart lock questions see our Smart Lock FAQ (Chapter 13), and for measuring and fitting the Buyer's Guide.

Choosing a FORGE Gate Lock

How do FORGE's gate locks differ?
The H1 is double-sided, IP65 on both panels, runs on a 2,000 mAh rechargeable battery and comes in TTLock or Forge Smart (Tuya) versions. The H1S is the compact double-sided model, IP66, with a CR123 battery in each handle and a larger fingerprint store (200). The H10D is double-sided and IP66 with glass keypads and a rechargeable battery; the H10S is the same lock with a keypad on the outside only and free exit inside. The H100 is FORGE's IP68 model for the harshest sites, on Forge Smart (Tuya).
Double-sided or single-sided - which do I need?
If anyone can reach over or through the gate to the inside handle, you need double-sided - otherwise a visitor can simply open it from inside. Single-sided suits gates and doors where the inside handle can't be reached from outside and people must be able to walk out without a code. The single-sided problem on gates explains it.

Gate Fit, Backset and Mortice

Which backsets can I get?
FORGE makes the H10S mortice in 25, 28, 30, 35, 40, 45, 50 and 60 mm backsets. Choose the one that suits the width of your gate frame at checkout - the Gate Fit section on this page shows how to measure.
Is the template the same as the H1's?
No. The H10D and H10S share a template with fixings 156.5 mm above and 134 mm below the handle centre; the H1's are 164 mm and 100 mm. Use the H10 template for this lock.
How wide are the handles?
39.30 mm wide (36.90 mm across the face) and 27.35 mm deep, or 63.00 mm including the lever.

Credentials and Access

How do I get a fingerprint to register reliably?
Press the finger firmly on the sensor several times when prompted, moving it slightly each time so the lock captures different areas. Avoid wet fingers. Older people can have flatter fingerprints - register the same finger more than once. Children's fingerprints change as they grow, so update them every few months or give them a passcode.
What is a Forced Fingerprint?
A duress fingerprint. You register it like any other, but when it is used the administrator receives an alarm notification. It is meant for an emergency where someone is forcing you to open the gate, not for daily use.
What kinds of passcodes can I create?
Four: time-limited, one-time (it must be used within 6 hours of being created), permanent and recurring. Time-limited, permanent and recurring codes must be used once within 24 hours of their start time or the lock suspends them. Codes are generated by the app and can be customised afterwards (manual page 16; Chapter 14 - passcode types).
Which RFID cards does it use?
M1 (MIFARE 1K) cards, up to 1,000. Two come in the box, and extra FORGE MIFARE 1K cards are sold separately.
What is an eKey?
An eKey gives another TTLock account the right to unlock - time-limited, one-time, permanent or recurring - with options for remote unlock, an unlock link that works without the app, or near-administrator rights (TTLock eKeys).

Remote Access and the G5 Gateway

What does the G5 gateway add?
The FORGE TTLock G5 gateway links the lock's Bluetooth to your home Wi-Fi. Per FORGE's published comparison, TTLock with a gateway gives on-demand remote unlock, scheduled passage mode, Alexa and Google support (FORGE does not recommend voice unlock) and property-management integration, plus remote codes, eKeys and records.
Where should the gateway go?
Within reliable Bluetooth range of the gate, on a power point with good Wi-Fi coverage - brick, metal and distance shorten the range, and gates are often at the edge of the house's Wi-Fi. See gateway placement; the G5 is dual-band (the G5 in Chapter 08).
Remote unlock is not working - what should I check?
That Remote Unlock is switched on and authorised for that user, Power Saving Mode is off, and the gateway is online (manual page 20). If it keeps dropping out, see why smart locks drop off Wi-Fi.
What still works if the internet goes down?
Everything at the gate - fingerprint, code, card, Bluetooth app unlock and the key. Only the remote functions pause (gateways and internet outages).

Setup and Pairing

How do I start?
Install the free TTLock app iOS App StoreAndroid Google Play, sign up choosing Australia, allow permissions and turn on Bluetooth. Touch the keypad until it says "Please add a Bluetooth administrator", then add the lock in the app (manual page 15). FORGE's TTLock pairing guide shows the screens; keep your phone within 2 metres.
What is the default code, and why does it matter?
Out of the box the default admin code is 123456, and until an administrator is registered any fingerprint will open the lock. Register yourself as administrator as soon as the lock is fitted.

Power and Batteries

How long does a charge last, and how do I recharge?
FORGE rates the rechargeable lithium battery at 3,000 or more unlocks per charge. To recharge, remove the battery from the inside handle and charge it (manual page 22). Charge it fully before you first fit it.
How do I know the battery is low?
The lock warns you when you unlock, with roughly 50 to 100 unlocks left - recharge the battery soon.
The battery is flat and I'm outside - how do I get in?
Use the mechanical key, or power the lock through the USB-C port next to the keyhole under the outside handle with a power bank and a USB-A to USB-C cable. A USB-C to USB-C cable may not work: the power bank can mistake the lock for a fast-charge device.

Installation

The lock will not lock after fitting - what is wrong?
Usually one of two things: the spindle-hub orientation mark is pointing the wrong way, or the spindle is too long and rubs on the clutch. The mark must point the same way as the handle on both sides, and the spindle should stand 5 mm proud of the inside face.
How do I change the handle direction?
Undo the two handle fixing screws, rotate the handle upwards only - downwards can damage the fingerprint reader - refit it, then set the spindle-hub mark the same way as the handle.
How do I reverse the latch for a gate that opens the other way?
The latch always sits on top and the deadbolt below. Lift the flap on the mortice, push the latch in below the faceplate and turn it 180 degrees so it faces the closing direction.
Can I install it myself?
A handy person with the right tools can - the manual covers the template, mortice, handles, spindle and battery step by step. On a narrow steel or aluminium gate frame an installer is usually quicker; Terry's offers installation across the Gold Coast.

Security, Lockout and Reset

What happens if someone keeps trying wrong codes?
After five wrong attempts in a row the lock stops responding for 90 seconds.
How do I factory reset the lock?
The H10S has a reset pinhole on the inside handle. Call us and we will take you through the H10S reset sequence. A reset returns the lock to its factory state - default code 123456, any fingerprint opens - so register a new administrator straight away.
Where should I keep the mechanical keys?
Away from the gate - in the house, the car or with a trusted neighbour - so they are there if the battery fails. A key safe works too.

Passage Mode and Everyday Use

How does Passage Mode work?
In the app go to Settings, Passage Mode, switch it on and set a schedule. During the period, unlock the gate once by hand and it stays unlocked; when the period ends it locks itself.
Can I see who has opened the gate?
Yes - the app keeps entry records, the last 300 operations; with a gateway (TTLock) you can check them from anywhere.

Weather and Outdoor Use

Should I fit the weather cover?
On any gate where the lock takes rain from above, yes. The FORGE weather cover is galvanised steel, fitted above the handle with silicone, and sold singly - a double-sided gate exposed on both sides needs two.
Is it suitable near the coast?
FORGE's disclaimer names salt spray as beyond what the rating covers, and fading, dulling or minor oxidation of the finish over time as normal ageing rather than a defect. Keep it out of direct salt spray and read coastal environments.

Warranty and Claims

What warranty does it have and how do I claim?
FORGE's 2-year warranty from the date of delivery, covering defects in materials and workmanship. Claims go through us - start with our Returns and Warranty page with your proof of purchase. Water damage beyond the IP66 rating and normal wear, including finish fading, are excluded.

Related Products, Guides and Chapters

FORGE gate locks: FORGE H1 (TTLock or Forge Smart) · FORGE H1S · FORGE H10D · FORGE H10S · FORGE H100 (IP68) · All FORGE smart locks

Accessories: FORGE TTLock G5 Gateway · FORGE TTLock Bluetooth Remote · FORGE Weather Cover for H1 · FORGE MIFARE 1K RFID Card

Buyer's Guide chapters: Ch 02 Measuring Your Door · Ch 03 Access Methods · Ch 04 Door Types · Ch 07 Airbnb and Short Stay · Ch 08 Gateways · Ch 10 Brand Profiles - FORGE · Ch 11 Standards and IP Ratings · Ch 12 Installation and Troubleshooting · Ch 13 Smart Lock FAQ · Ch 14 TTLock Platform Guide · Ch 15 App Platforms · Ch 16 Gates in the Mech-Digi Guide

Helpful blog reading: Which Smart Lock Platform - Gates · Why Double-Sided Locks Suit Gates · Gate Post Too Narrow? · Latch vs Bolt - Pool Gates · TTLock vs Tuya · G2, G3, G4 and G5 Gateways Compared · Mechanical Key Override · Passage Mode vs Holdback Mode · Site Survey and Installation

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What's in the Box - FORGE H10S Single-Sided Gate Smart Lock

FORGE H10S parts - internal lock handle, rubber plug, internal rubber base pad, battery cover, rubber battery seal, rechargeable battery, connection screws, mortice and mortice screws, spindle, threaded connection sleeves, external rubber base pad and external lock handle
FORGE's labelled parts drawing.
  • Exterior (outside) lock handle x1
  • Interior (inside) lock handle x1
  • Mechanical keys x2
  • IC (RFID) cards x2
  • Installation accessories kit x1
  • Mortice x1
  • Latch plate x1
  • Rechargeable lithium battery x1
  • Cut-out template x1
  • User manual x1
Contents as listed on FORGE's product page for the H10S. The installation accessories kit holds the rubber base pads, the threaded connection sleeves (2), the connection screws (2), the rubber battery seal, the rubber plug and the spindle, as the parts image shows. Charge the lithium battery fully before you fit it. The TTLock G5 gateway, the TTLock remote, the FORGE weather cover and extra MIFARE 1K cards are sold separately.
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FORGE H10S Single-Sided Gate Smart Lock - Dimensions

FORGE H10S dimensions - handle 39.30 mm wide, 27.35 mm deep (63.00 mm with the lever), lever 122.49 mm long and 23.30 mm thick, 129.90 mm overall, fixing centres 156.50 mm above and 134.00 mm below the handle centre
FORGE's drawing of the H10S: the handle is 39.30 mm wide (36.90 mm face) and 27.35 mm deep, 63.00 mm including the lever; the lever is 122.49 mm long and 23.30 mm thick, 129.90 mm overall from the panel edge; the fixings sit 156.50 mm above and 134.00 mm below the handle centre.
FORGE universal mortice lock body size guide for swing doors - mortice body dimensions by backset
FORGE's universal mortice body size chart for swing doors - a shared FORGE chart, not a drawing of the H10S itself. Use it with the backset you choose at checkout to check the mortice fits your gate frame.
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FORGE H10S Single-Sided Gate Smart Lock - User Manual

FORGE's manual for the H10S (Version 1.1), page by page. The back-cover contact page is left out. Prefer the PDF? Download the manual.

FORGE H10S user manual page 1 - Cover - Weatherproof IP66 Outdoor Smart Lock H10S, SKU FEDLH10S, Version 1.1
Page 1 - Cover - Weatherproof IP66 Outdoor Smart Lock H10S, SKU FEDLH10S, Version 1.1
FORGE H10S user manual page 2 - Specifications
Page 2 - Specifications
FORGE H10S user manual page 3 - Dimension drawing
Page 3 - Dimension drawing
FORGE H10S user manual page 4 - Overview - keypad outside, plain handle inside
Page 4 - Overview - keypad outside, plain handle inside
FORGE H10S user manual page 5 - Installation overview - every part
Page 5 - Installation overview - every part
FORGE H10S user manual page 6 - Step 1 - preparing the gate or door with the 35 mm reference template
Page 6 - Step 1 - preparing the gate or door with the 35 mm reference template
FORGE H10S user manual page 7 - Step 2 - fitting the mortice
Page 7 - Step 2 - fitting the mortice
FORGE H10S user manual page 8 - Step 3 - changing the handle direction (rotate upwards only)
Page 8 - Step 3 - changing the handle direction (rotate upwards only)
FORGE H10S user manual page 9 - Step 4 - cutting the spindle to 5 mm proud
Page 9 - Step 4 - cutting the spindle to 5 mm proud
FORGE H10S user manual page 10 - Step 5 - fitting the outside handle
Page 10 - Step 5 - fitting the outside handle
FORGE H10S user manual page 11 - Step 6 - fitting the inside handle
Page 11 - Step 6 - fitting the inside handle
FORGE H10S user manual page 12 - Step 7 - charging and fitting the battery
Page 12 - Step 7 - charging and fitting the battery
FORGE H10S user manual page 13 - Step 8 - post-installation checks
Page 13 - Step 8 - post-installation checks
FORGE H10S user manual page 14 - Before you start - default code, the TTLock app and the first administrator
Page 14 - Before you start - default code, the TTLock app and the first administrator
FORGE H10S user manual page 15 - Initial setup - adding the outside handle in TTLock
Page 15 - Initial setup - adding the outside handle in TTLock
FORGE H10S user manual page 16 - Passcodes - time-limited, one-time, permanent and recurring
Page 16 - Passcodes - time-limited, one-time, permanent and recurring
FORGE H10S user manual page 17 - Fingerprints - registration tips and the Forced Fingerprint alarm
Page 17 - Fingerprints - registration tips and the Forced Fingerprint alarm
FORGE H10S user manual page 18 - RFID cards
Page 18 - RFID cards
FORGE H10S user manual page 19 - eKeys - sharing access with other TTLock users
Page 19 - eKeys - sharing access with other TTLock users
FORGE H10S user manual page 20 - App unlock - Bluetooth and remote unlock through a gateway
Page 20 - App unlock - Bluetooth and remote unlock through a gateway
FORGE H10S user manual page 21 - Factory reset
Page 21 - Factory reset
FORGE H10S user manual page 22 - Low battery, USB-C emergency power, lockout and Passage Mode
Page 22 - Low battery, USB-C emergency power, lockout and Passage Mode
FORGE H10S user manual page 23 - Non-warranty disclaimer - weather and outdoor use
Page 23 - Non-warranty disclaimer - weather and outdoor use
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PDF Files - FORGE H10S Single-Sided Gate Smart Lock

FORGE H10S Product Manual - Installation and User Manual (PDF)
FORGE's 24-page manual (Version 1.1) - specifications and dimension drawing, installation including the template, handing (rotate upwards only) and the 5 mm spindle cut, the rechargeable battery, TTLock setup, passcodes, fingerprints, cards and eKeys, gateway unlock, factory reset, emergency power and passage mode.
FORGE H10D / H10S 35 mm Backset Installation Template (PDF)
FORGE's 1:1 drilling template shared by the H10D and H10S - fixings 156.5 mm above and 134 mm below the handle centre, the cable and spindle holes and the 18 x 190 mm mortice pocket. Adjust it to the backset you order.
FORGE TTLock App Pairing Guide (PDF)
FORGE's two-page TTLock pairing sheet - download the app, register, then add the lock with your phone within 2 metres. It is FORGE's general TTLock sequence and names no lock model.
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FORGE H10S Single-Sided Gate Smart Lock - Product Gallery

FORGE H10S single-sided gate smart lock in silver - a plain inside handle beside the outside handle with glass touch keypad and fingerprint reader in the lever boss
The H10S in silver: a plain inside handle (left) and the outside handle with the glass keypad and the fingerprint reader in the lever boss (right). FORGE image.
FORGE line drawing of the H10S labelling the outside handle's PIN pad, card reader, fingerprint reader, USB-C emergency power supply and keyhole, and the inside handle's battery cover and screws
FORGE's overview drawing: PIN pad, card reader and fingerprint reader on the outside handle, with the USB-C emergency power socket and keyhole underneath; the inside handle carries the battery cover. FORGE image.
FORGE drawing of the H10S battery compartment: rechargeable lithium battery, rubber battery sealing pad and metal battery cover
FORGE's battery-protection drawing: the rechargeable lithium battery sits behind a rubber sealing pad and a metal cover. FORGE image.
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FORGE Warranty

FORGE Electrical products sold by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries are covered by FORGE's 2-year warranty against defects. All warranty claims are lodged with us, and we liaise with FORGE on your behalf.

Warranty Summary

DetailCoverage
WarrantorFORGE Electrical
Duration2 years from the date of delivery
Who is coveredThe original purchaser
What is coveredDefects in materials and workmanship under normal use and service
RemedyRepair or replacement of the product or faulty part, with new or refurbished goods, at FORGE's discretion and at no charge
Proof of purchaseRequired for all claims
Applies toFORGE-branded products only

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
  1. Notify us in writing within the 2-year warranty period, including your proof of purchase and a description of the fault.
  2. We will assess your claim with FORGE and advise the next steps. The product may need to be returned for assessment.
  3. Where the defect is covered, FORGE will repair or replace the product or faulty part at no charge.

Exclusions

The FORGE warranty does not cover:

  • Improper installation, maintenance or operation, including not following FORGE's product specifications or instructions
  • Normal wear and tear
  • Misuse, abuse, negligence or accident
  • Modification by anyone other than FORGE Electrical
  • External causes such as natural disasters
  • Damage from excessive rain, water ingress, flooding or other liquid exposure beyond the product's rated IP protection level
  • Cosmetic ageing of outdoor finishes - light colour fading, surface dulling or minor oxidation from UV exposure, humidity and temperature changes
IP Ratings Are Not a Guarantee Against Extreme Weather
IP ratings on FORGE outdoor locks are intended for general outdoor conditions - rain, sun and dust. They do not guarantee performance under extreme exposure such as driving rain, hailstorms, constant salt spray, flooding or immersion.

Important Notes

Outdoor Installations
In unusually harsh or exposed locations, FORGE strongly recommends fitting a rain cover or protective hood over the lock to shield it from direct weather and driving rain. If your product has been exposed to water, contact us for support.
Your Rights Under the Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The FORGE warranty is in addition to these rights.
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