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FORGE H4 Outdoor Lever Smart Lock - IP65, Fingerprint, TTLock

Forge

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SKU:
STK FELKGH2
UPC:
13916632723481
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FORGE H4 Outdoor Lever Smart Lock - IP65, Fingerprint, TTLock

At A Glance

At A Glance
FingerprintFingerprint PIN codePIN Code RFID cardRFID Card TTLock app over BluetoothTTLock App Remote unlock through the optional G5 gatewayRemote
(Add G5 Gateway)
Mechanical keyMechanical Key

The FORGE H4 Outdoor Lever Smart Lock (FELKGH2) is a TTLock smart lever lock for outdoor-facing doors. The outside handle carries a fingerprint reader, PIN keypad, card reader and doorbell button; the inside handle is a plain lever. The handles and lock set are 304 stainless steel, in matt black (FELKGH2B) or brushed stainless steel (FELKGH2S).

It suits timber and aluminium doors 35-64 mm thick and fits a mortice that FORGE makes in seven backsets from 28 to 60 mm - you choose yours at checkout. It runs on 4 x AAA alkaline batteries that FORGE rates at about 6 to 10 months, with a USB-C emergency power port and a mechanical key under the outside handle.

FORGE rates the outside handle IP65 for general outdoor conditions - rain, sun and dust - and recommends a rain cover where the door takes the weather head-on. Add the FORGE TTLock G5 gateway (sold separately) for remote unlocking and code management from anywhere. It is made in China for FORGE, an Australian brand based in Ringwood, Victoria, and carries FORGE's 2-year warranty.

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About FORGE
Owned by FORGE Electrical (Australia) · Manufactured in China. Our independent FORGE brand profile sets out how the range compares with the other brands we stock.

Access Methods

Access Method Available Details
Fingerprint Yes - up to 100 Outside handle. Fingerprints can be permanent, time-limited or recurring, and a Forced Fingerprint sends the administrator an alarm notification. Fingerprint readers explained.
PIN Code Yes - up to 150 Outside handle. Codes are set in the app as permanent, one-time, time-limited or recurring - TTLock passcode types.
RFID Card Yes - up to 200 Outside handle. M1 (MIFARE 1K) cards; two come in the box and extra FORGE MIFARE 1K cards are sold separately.
TTLock App (Bluetooth) Yes Unlock from the app within about 5-10 metres. eKeys let other TTLock users unlock, and an unlock link lets someone open the door without the app.
Remote Unlock With G5 gateway Add the FORGE TTLock G5 gateway (sold separately) to unlock and manage users over Wi-Fi from anywhere.
Mechanical Key Yes Keyhole under the outside handle, beside the USB-C emergency power port - the backup if the batteries go flat.
Inside Lever Free exit The inside handle has no keypad and opens the door without a credential.

TTLock App

TTLock logo

Set the lock up in the free TTLock app, available for iOS and Android iOS App StoreAndroid Google Play. Choose Australia as your location when you sign up, give the app full permissions and turn Bluetooth on. Until the first administrator is added the lock is in its factory state - the default admin code is 123456 and any fingerprint will open it - so pair it as soon as it is fitted. FORGE's TTLock pairing guide shows the steps; keep your phone within 2 metres while pairing. The introduction pages of the manual cover the same ground for this model.

TTLock is one of the two global smart lock platforms - how it compares with Tuya is set out in our TTLock vs Tuya comparison, and the wider TTLock range in Chapter 14 - the TTLock hardware ecosystem. The app itself is covered in the TTLock app user manual.

TTLock
Bluetooth at the door, remote with a gateway
Without a gateway the H4 is managed over Bluetooth when your phone is within about 5-10 metres - see what a TTLock lock can do without Wi-Fi. FORGE offers the FORGE TTLock G5 gateway as the add-on for remote Wi-Fi management and unlocking: with it plugged in within range you can unlock on demand from anywhere, change codes, check records and set a passage-mode schedule remotely - Bluetooth vs gateway in Chapter 14. Remote Unlock has to be switched on in the app and Power Saving Mode turned off (manual page 18).

Key Features

  • Fingerprint (up to 100), PIN code (up to 150) and RFID card (up to 200 M1 cards) on the outside handle, plus the TTLock app and a mechanical key - compare them in Chapter 03.
  • Bluetooth unlock from the TTLock app within about 5-10 metres; add the G5 gateway for Wi-Fi remote access from anywhere (the G5 gateway explained).
  • Handles and lock set in 304 stainless steel - matt black or brushed stainless - with ABS housings for the electronics.
  • A doorbell button built into the outside keypad.
  • Mortice lock with the latch on top and the deadbolt below; lift the handle to throw the deadbolt. FORGE makes the mortice in seven backsets from 28 to 60 mm - choose yours at checkout (how a mortice latch works).
  • 4 x AAA alkaline batteries rated at about 6 to 10 months, a USB-C emergency power port and a mechanical key - what happens when the battery dies.
  • Forced Fingerprint - a duress fingerprint that opens the lock and sends the administrator an alarm notification. It is for emergencies, not daily use.
  • Passcodes, fingerprints and cards can be permanent, time-limited or recurring; passcodes can also be one-time.
  • Passage Mode with an optional schedule set in TTLock - useful for offices and shops during opening hours (what passage mode does).
  • Reversible handing - both handles turn to suit left- or right-hand doors, and the latch turns around for the closing direction.
  • After five wrong attempts in a row the lock ignores all input for 90 seconds, and it goes back to sleep after 20 seconds without use.
  • Outside handle rated IP65 for general outdoor conditions; one of our front-door smart locks and app-enabled smart locks.

What's in the Box

FORGE H4 Outdoor Lever Smart Lock
  • Exterior (outside) lock panel x1
  • Interior (inside) lock panel x1
  • Mechanical keys x2
  • IC (RFID) cards x2
  • Mortice x1
  • Latch plate x1
  • Installation accessories kit x1
  • Installation template x1
  • User manual x1

Contents as listed on FORGE's product page for the H4. The installation accessories kit holds the silicone base pads, the threaded connection sleeves (2), the connection screws (2), the inside base bracket and its fixing screws (3) and the spindle, as the parts image shows. FORGE's list does not include batteries - have four AAA alkaline cells ready. The TTLock G5 gateway, the TTLock remote and extra MIFARE 1K cards are sold separately.

Suitable Uses

  • Front, back and side doors that face the weather - see where they sit in the door type compatibility matrix.
  • Timber and aluminium doors 35-64 mm thick, with a stile wide enough for the mortice backset you choose.
  • Doors where people must be able to walk out freely - the inside lever always opens.
  • Rentals, offices and staff entrances - a code or card per person, time-limited or recurring, managed remotely once a G5 gateway is added (see short-stay platforms in our platform guide).
  • Shops and offices that want the door free during opening hours with a scheduled Passage Mode.
Not suitable for
  • Doors thinner than 35 mm or thicker than 64 mm.
  • Gates or doors where someone could reach the inside lever over the top or through glass - anyone who can reach it can open the door. Choose a double-sided lock such as the FORGE H1S or H10D (the single-sided problem).
  • Doors fully exposed to driving rain - FORGE recommends a rain cover, and for an exposed site an IP66 lock such as the FORGE RD1T rim lock.
  • Fire-rated doors - FORGE does not quote a fire rating for the H4; see the FORGE fire-rated commercial lock.
  • Pool barrier gates - FORGE does not state that this lock meets pool-barrier requirements (pool gates explained).

Door Fit, Mortice and Backset

Choose your mortice backset at checkout. FORGE makes the H4 mortice in backsets of 28, 30, 35, 40, 45, 50 and 60 mm, measured from the edge of the door (or the mortice faceplate) to the centre of the lock. Choose the one that suits the width of your door stile - how to measure backset and measuring stile width.

FORGE's installation template marks the mortice pocket (180 x 18 mm), the faceplate recess (241 x 23 mm, 3 mm deep), the strike and the holes through the door; it is a reference, so adjust it to the backset you order. When fitting, cut the spindle so it stands about 15 mm proud of the inside face of the door (manual page 9).

Measure before you choose your backset
  • Door stile width at the lock - the width of the door stile or frame where the lock goes, which has to take the 54 mm-wide lock body and the mortice. It is not the overall width of the door.
  • Door thickness - the finished thickness of the door. The H4 suits 35-64 mm.
  • Closed gap at the latch - measure between the door edge and the jamb or strike with the door shut. FORGE recommends 10 mm or less; the latch projects 12 mm.
  • FORGE's checklist - confirm the door thickness, mortice selection, backset, spindle length and installation clearances before ordering. Send us your measurements or a photo of the door edge and we will check the backset with you.

Available Finish Options

  • Matt Black
    Matt Black
    (This Product)
    STK FELKGH2B
  • Brushed Stainless Steel
    Brushed Stainless Steel
    (This Product)
    STK FELKGH2S

Both finishes are the same lock - choose matt black or brushed stainless steel from the options on this page.

FORGE Outdoor Smart Locks

Image Model Item Code Lock Type Keypads Weather App Platform Door Thickness
FORGE H4 outdoor lever smart lock in brushed stainless and matt black FORGE H4 (This Product) FELKGH2B / FELKGH2S Mortice lever handle set Outside only IP65 outside handle TTLock (Bluetooth; G5 for remote) 35-64 mm
FORGE H60 outdoor smart lock - inside and outside handles FORGE H60 - TTLock version FESLHDH4TT Mortice handle set, fixed 60 mm backset Outside only IP65 both panels TTLock (Bluetooth; G5 for remote) 40-110 mm
FORGE H60 outdoor smart lock - inside and outside handles FORGE H60 - Forge Smart version FESLHDH4TY Mortice handle set, fixed 60 mm backset Outside only IP65 both panels Forge Smart (Tuya), Wi-Fi built in 40-110 mm
FORGE RD1T outdoor smart rim lock - keypad and rim lock FORGE RD1T - TTLock version FERMOTTA Surface-mounted rim lock, locks itself Outside only IP66 keypad and rim lock TTLock (Bluetooth; G5 for remote) 35-70 mm
FORGE RD1T outdoor smart rim lock - keypad and rim lock FORGE RD1 - Forge Smart version FERMOTYA Surface-mounted rim lock, locks itself Outside only IP66 keypad and rim lock Forge Smart (Tuya), Wi-Fi built in 35-70 mm
FORGE H1 double-sided outdoor gate smart lock FORGE H1 gate lock FEDBHDH1T / FEDBHDH1A Mortice gate lock Both sides IP65 both panels TTLock or Forge Smart (Tuya) 40-100 mm
FORGE H1S double-sided outdoor gate smart lock in black FORGE H1S FELKH1SBA / FELKH1SSA Mortice gate lock Both sides IP66 TTLock (Bluetooth; G5 for remote) 35-100 mm
FORGE H10D double-sided outdoor gate smart lock in silver FORGE H10D FEDLH10D / FEDLH10DS Mortice gate lock Both sides IP66 TTLock (Bluetooth; G5 for remote) 35-100 mm
FORGE H10S single-sided outdoor gate smart lock in silver FORGE H10S FEDLH10S / FEDLH10SS Mortice gate lock Outside only IP66 TTLock (Bluetooth; G5 for remote) 35-100 mm
FORGE H100 IP68 double-sided outdoor gate smart lock FORGE H100 FEDBHDH1UA Mortice gate lock Both sides IP68 Forge Smart (Tuya), Wi-Fi built in 50-120 mm

This product is in bold. Capacities differ across the range: the H4 stores up to 100 fingerprints, 150 passcodes and 200 cards; the H60 TTLock version 100, 250 and 1,000 and its Forge Smart version 50, 100 and 100; the RD1T 100 fingerprints, 250 passcodes and 1,000 cards, and the RD1 100 fingerprints plus 300 passcodes and cards combined. The H4 and the H1, H1S, H10D and H10S gate locks are sold with a choice of mortice backsets at checkout; the H60 has a fixed 60 mm backset and the RD1T mounts on the surface with no mortice.

Accessories and Spares

Image Accessory Item Code Use With This Lock
FORGE TTLock G5 Bluetooth to Wi-Fi gateway FORGE TTLock Bluetooth to Wi-Fi Gateway (G5) TTGTWG5 Adds remote unlock, remote code management and entry records over your home Wi-Fi (2.4 or 5 GHz router). FORGE offers it as an add-on with the H4.
FORGE TTLock Bluetooth remote control key fob FORGE TTLock Bluetooth Remote Control FEGLTTLKRMTA A hand-held Bluetooth remote for unlocking at close range - FORGE offers it as an add-on with the H4.
FORGE MIFARE 1K RFID cards FORGE MIFARE 1K RFID Card FECARDGSLKA Extra M1 cards - the H4 stores up to 200.

Other gateways and bridges are in the modules and Wi-Fi gateways category, and more cards and fobs in the RFID credentials range.

Battery and Emergency Power

Power, warnings and backup
The H4 runs on 4 x AAA alkaline batteries behind the cover on the inside handle - alkaline only, not NiMH or lithium-ion rechargeables (manual page 11). FORGE rates them at about 6 to 10 months, depending on use. When they run low the lock warns you as you unlock, with roughly 50 to 100 unlocks left - replace them then. If they do go flat, open the door with the mechanical key or power the lock through the USB-C port beside the keyhole under the outside handle. Use a USB-A to USB-C cable from a power bank - a USB-C to USB-C cable can make the power bank treat the lock as a fast-charge device and not supply power (manual page 20). More on what really affects battery life and power and battery FAQs.

Weather Rating - IP65 Outside Handle

Weather ratingWeather rating
IP65 outside handle - shelter recommended
FORGE rates the H4's outside handle IP65 for general outdoor conditions - rain, sun and dust. The rating does not cover driving rain, hail, constant salt spray, flooding or immersion, and FORGE recommends a rain cover where the lock is exposed (non-warranty disclaimer); water damage beyond IP65 is not covered by the warranty. Fit the silicone base pads flush against the door so the seal works. The inside handle, which holds the batteries, is for interior use. On the coast, read coastal environments and what corrosion grades mean.
IP65 rating explained: protected against water jets

FORGE H4 - Technical Specifications

Brand FORGE (FORGE Electrical, Ringwood VIC)
Item Code FELKGH2B (matt black) / FELKGH2S (brushed stainless steel)
Model H4
Product Type Outdoor lever smart lock - handle set with mortice; keypad outside, plain lever inside
Origin Owned by FORGE Electrical (Australia) · Manufactured in China
App Platform TTLock (iOS and Android)
Connectivity Bluetooth (about 5-10 m)
Remote Access Optional FORGE TTLock G5 gateway (sold separately) for remote Wi-Fi management and unlocking
Access Methods Fingerprint, PIN code, RFID card (outside), app, eKey, mechanical key
Fingerprint Capacity 100
Passcode Capacity 150
RFID Card Capacity 200
RFID Card Type M1 (MIFARE 1K)
Doorbell Button Yes - built into the outside keypad
Material 304 stainless steel handles and lock set; ABS electronic housings
Handle Size 283.5 mm high x 53.5 mm wide x 22.5 mm deep; lever projects 79 mm, 152 mm across to the lever end
Suitable Doors Timber and aluminium
Door Thickness 35-64 mm - measuring door thickness
Mortice Backsets 28, 30, 35, 40, 45, 50 and 60 mm - choose at checkout (FORGE options)
Door-to-Jamb Gap 10 mm or less recommended; the latch projects 12 mm
Spindle Cut to stand about 15 mm proud of the inside face of the door
Power 4 x AAA alkaline batteries
Battery Life About 6-10 months (FORGE)
Low Battery Warning Voice warning when unlocking, about 50-100 unlocks left
Emergency Power USB-C port beside the keyhole under the outside handle (use a USB-A to USB-C cable)
IP Rating IP65 (outside handle) - IP ratings explained
Operating Temperature -20 to 50 degrees C
Operating Humidity 10-95 percent RH
Security Lockout 5 wrong attempts in a row = 90 second lockout
Passage Mode Yes - configured in TTLock, with optional scheduled periods
Handing Reversible - left or right hand
Factory Reset Battery cover off, hold the reset button, then enter 000#
Finish Matt black or brushed stainless steel
Warranty 2 years (FORGE)

Dimensions

FORGE H4 dimensions - each handle 283.5 mm high, 53.5 mm wide and 22.5 mm deep, lever projection 79 mm, 152 mm across to the lever end
FORGE's drawing of the H4: each handle is 283.5 mm high, 53.5 mm wide and 22.5 mm deep; the lever projects 79 mm, and the handle measures 152 mm across to the lever end. Check your door stile and backset before ordering.

Platform and Data

Platform. The H4 runs on TTLock - Bluetooth to your phone, with the TTLock G5 gateway for remote access. The FORGE H60 and RD1 rim lock are also sold in Forge Smart (Tuya) versions with Wi-Fi built in, if you would rather not add a gateway.

Where your data goes. TTLock is run by Sciener, a Chinese company. Accounts outside China use TTLock's out-of-China servers; where that infrastructure is hosted, and which region Australian accounts use, is not published - in short, a Chinese company's servers, location unpublished. For the platform-by-platform picture see where each smart lock platform hosts its data, and for TTLock's security record see Chapter 14 - TTLock security.

Installation

The H4 fits a mortice into the edge of the door and clamps the two handles together through it, with a data cable running between them. FORGE's template is a reference to adjust to the backset you order, and the installation section of the manual runs through each step with drawings.

Installation Tips
  • Fit the mortice with the latch facing the closing direction - latch on top, deadbolt below. To reverse the latch, lift the flap, push the latch in below the faceplate and turn it 180 degrees (manual page 6).
  • The handles point towards the hinge. To change the outside handle, undo the screw under the spindle hub, turn the handle and re-tighten - the orientation mark on the hub must point the same way as the handle or the lock will not lock (manual page 7). On the inside handle, take the spring off the hub first, then turn the handle and refit the spring (manual page 8).
  • Seat the silicone base pads flush against the door for weather sealing, and cut the spindle so it stands about 15 mm proud of the inside face of the door (manual page 9; the spindle mistake in Chapter 12).
  • Use AAA alkaline batteries only. Afterwards check that the outside handle stays locked, lifting a handle throws the deadbolt, 123456# plus the handle unlocks, and the key turned 90 degrees unlocks (manual page 11; misalignment causes).
  • Not sure about doing it yourself? See when to DIY and when to call an installer - Terry's offers installation across the Gold Coast.

Which way a door is handed is explained in how to tell which way your door or gate opens.

Frequently Asked Questions

Do I need a gateway?
Not for everyday use. Fingerprint, PIN and card entry work with no phone at all, and the app works over Bluetooth within about 5-10 metres. Add the FORGE TTLock G5 gateway if you want to unlock, change codes or check records from away from home - what a gateway actually does.
Which backset do I need?
It depends on the width of the door stile where the lock goes - the 54 mm lock body has to sit on the stile and the mortice has to fit inside it. FORGE makes the H4 mortice in backsets from 28 to 60 mm, and you choose yours at checkout. Measure the stile at the lock, the door thickness and the closed gap at the latch (10 mm or less) - see Door Fit and measuring your lock backset - or send us photos and we will check it.
Can people get out without a code?
Yes - the inside lever has no keypad and always opens the door. That suits exits, but it also means anyone who can reach the inside lever can open the door; on a gate you can reach over, choose a double-sided lock such as the H1S or H10D.
What happens if the batteries go flat?
You get a voice warning first, with roughly 50 to 100 unlocks left. If they do go flat, use the mechanical key or connect a power bank to the USB-C port beside the keyhole with a USB-A to USB-C cable, then replace the four AAA alkaline batteries.
Can it go on a fully exposed door?
FORGE rates the outside handle IP65 for general outdoor conditions and recommends a rain cover where the door is exposed - driving rain, hail and salt spray are outside the rating. Under a porch or eave is ideal; for a fully exposed gate or door, an IP66 lock is the safer choice.

Additional Information

  • Register an administrator straight away. Until the first administrator is added in the app, the default admin code is 123456 and any fingerprint will open the lock. A factory reset puts it back into that state.
  • Choose the right backset at checkout. The mortice backset has to suit the door stile - measure it as the Door Fit section shows before you choose; the wrong one will not fit.
  • Set the hub mark and cut the spindle. A spindle-hub mark pointing the wrong way, or a spindle left too long, is the usual reason a newly fitted lever lock will not lock.
  • Keep the mechanical keys away from the door - in the house or the car - so they are there if the batteries fail (key storage ideas).
  • Alkaline only. The H4 takes four AAA alkaline batteries; FORGE warns against NiMH and lithium-ion rechargeables.

Warranty

Warranty
Warranty
2-year FORGE warranty from the date of delivery - covers defects in materials and workmanship under normal use. Excludes improper installation or maintenance, misuse, accident, normal wear and tear (including fading or dulling of finishes) and water damage beyond the product's rated IP protection. Proof of purchase required for all claims. Returns & Warranty | FORGE warranty terms

Download PDF Resources

FORGE H4 Product Manual - Installation and System Settings (PDF)
FORGE's 22-page manual (Version 1.2) for the H4 on TTLock - specifications and dimension drawing, installation including handle direction and the 15 mm spindle cut, AAA batteries, TTLock setup, passcodes, fingerprints, cards and eKeys, gateway unlock, factory reset, emergency power, passage mode and the weather disclaimer.
FORGE H4 Installation Template (PDF)
The 1:1 installation template for the H4's mortice - the 180 x 18 mm mortice pocket, the 241 x 23 mm faceplate recess, the strike and the holes through the door. Adjust it to the backset you order.
FORGE TTLock App Pairing Guide (PDF)
FORGE's two-page TTLock pairing sheet - download the app, register, then add the lock with your phone within 2 metres. It is FORGE's general TTLock sequence and names no lock model.
FORGE Logo

FORGE H4 Outdoor Lever Smart Lock - FAQ, Setup and Owner's Guide

Everything below is here to help you choose, fit, set up and live with the FORGE H4. For general smart lock questions see our Smart Lock FAQ (Chapter 13), and for measuring and fitting the Buyer's Guide.

Choosing a FORGE Outdoor Lock

How does the H4 compare with the H60 and RD1T?
The H4 is the stainless steel lever lock: keypad outside, a choice of mortice backsets from 28 to 60 mm, doors 35-64 mm thick, 4 x AAA batteries and IP65 on the outside handle. The H60 is a wider glass-keypad handle set with IP65 on both panels, a fixed 60 mm backset, doors 40-110 mm and 8 x AA batteries. The RD1T is a surface-mounted rim lock rated IP66 inside and out that locks itself when the door closes. The H60 and RD1T are also sold in Forge Smart (Tuya) versions.
Is the H4 single-sided or double-sided?
Single-sided for credentials: the keypad, fingerprint reader and card reader are on the outside handle, and the inside lever always opens the door. For a gate someone can reach over, FORGE's double-sided gate locks - the H1S, H10D and H1 - keep both sides locked.
What is the difference between the two finishes?
Only the colour - matt black (FELKGH2B) or brushed stainless steel (FELKGH2S). Both are 304 stainless steel with the same electronics and capacities.

Door Fit, Backset and Mortice

Which backsets can I get?
FORGE makes the H4 mortice in 28, 30, 35, 40, 45, 50 and 60 mm backsets. Choose the one that suits the width of your door stile at checkout - the Door Fit section on this page shows how to measure.
What door thickness does it suit?
35-64 mm, timber or aluminium. Outside that range the handles will not clamp correctly through the door.
How wide is the lock body?
The handles are 53.5 mm wide (FORGE's calculator works with a 54 mm lock body) and 283.5 mm tall. The stile has to take that width as well as the mortice for the backset you choose.
How big can the gap at the latch be?
FORGE recommends a closed gap of 10 mm or less between the door edge and the jamb or strike - the latch projects 12 mm.

Credentials and Access

How do I get a fingerprint to register reliably?
Press the finger firmly on the sensor several times when prompted, moving it slightly each time so the lock captures different areas. Avoid wet fingers. Older people can have flatter fingerprints - register the same finger more than once. Children's fingerprints change as they grow, so update them every few months or give them a passcode.
What is a Forced Fingerprint?
A duress fingerprint. You register it like any other, but when it is used the administrator receives an alarm notification. It is meant for an emergency where someone is forcing you to open the door, not for daily use.
What kinds of passcodes can I create?
Four: time-limited, one-time (it must be used within 6 hours of being created), permanent and recurring. Time-limited, permanent and recurring codes must be used once within 24 hours of their start time or the lock suspends them. Codes are generated by the app and can be customised afterwards, 4 to 9 digits (manual page 14; Chapter 14 - passcode types).
Which RFID cards does it use?
M1 (MIFARE 1K) cards, up to 200. Two come in the box, and extra FORGE MIFARE 1K cards are sold separately.
What is an eKey?
An eKey gives another TTLock account the right to unlock - time-limited, one-time, permanent or recurring - with options for remote unlock, an unlock link that works without the app, or near-administrator rights (TTLock eKeys).
What happens after several wrong attempts?
After five wrong attempts in a row the lock ignores all input for 90 seconds. The keypad goes back to sleep after 20 seconds without use.

Remote Access and the G5 Gateway

Do I need the G5 gateway?
Only for remote use. Fingerprint, PIN and card entry work with no phone at all, and the app works over Bluetooth within about 5-10 metres. Add the FORGE TTLock G5 gateway to unlock on demand, change codes or check records from away from home - what a gateway actually does and the G5 explained.
Where should the gateway go?
Plug it in indoors within Bluetooth range of the lock, on a 2.4 or 5 GHz Wi-Fi network - the closer the better, with as few walls as possible in between. If the lock keeps dropping off, see the real fixes for Wi-Fi dropouts and gateway placement.
Why does remote unlock not work after adding the gateway?
Remote Unlock must be switched on for the lock in the app, and Power Saving Mode turned off (manual page 18). Check that the gateway shows the lock in range.
Can I add a hand-held remote?
Yes - FORGE offers the FORGE TTLock Bluetooth remote as an add-on for the H4. It unlocks at close range without the app or a code.

Power and Batteries

What batteries does it use and how long do they last?
Four AAA alkaline batteries behind the cover on the inside handle - FORGE rates them at about 6 to 10 months. Do not use NiMH or lithium-ion rechargeables.
How do I power the lock in an emergency?
Connect a power bank to the USB-C port beside the keyhole under the outside handle with a USB-A to USB-C cable, then unlock as normal (manual page 20). The mechanical key is the other backup.

Installation and Troubleshooting

My new H4 will not lock - what should I check?
Two things cause most cases: the orientation mark on the outside spindle hub must point the same way as the handle, and the spindle must stand only about 15 mm proud of the inside face of the door. Check the mortice latch faces the closing direction too (manual page 7; manual page 9).
Can I change the handing?
Yes. The handles point towards the hinge; undo the screw under each spindle hub, turn the handle and re-tighten - on the inside handle take the spring off first. Reverse the latch if the closing direction changes (how to tell your door handing).
How do I factory reset it?
Remove the battery cover on the inside handle, hold the reset button and enter 000#. The lock returns to its factory state - re-add an administrator in TTLock straight away (manual page 19).

App and Setup

How do I set it up in TTLock?
Download TTLock, register with Australia as your location, allow the permissions and turn Bluetooth on. Touch the keypad to wake the lock, then add it in the app with your phone close by - the first person to add it becomes the administrator (manual page 12; pairing guide).
How does Passage Mode work?
Turn it on in TTLock (Settings - Passage Mode) and set the periods. Once the lock has been unlocked by hand during a passage period it stays unlocked until the period ends, then locks again.

Related Products, Guides and Chapters

FORGE Logo

What's in the Box - FORGE H4 Outdoor Lever Smart Lock

FORGE H4 parts - internal lock fixing screws, internal lock base bracket, spindle, connection threaded sleeves, external lock handle, external silicone base pad, mortice, connection screws, internal lock handle and internal silicone base pad
FORGE's labelled parts drawing.
  • Exterior (outside) lock panel x1
  • Interior (inside) lock panel x1
  • Mechanical keys x2
  • IC (RFID) cards x2
  • Mortice x1
  • Latch plate x1
  • Installation accessories kit x1
  • Installation template x1
  • User manual x1
Contents as listed on FORGE's product page for the H4. The installation accessories kit holds the silicone base pads, the threaded connection sleeves (2), the connection screws (2), the inside base bracket and its fixing screws (3) and the spindle, as the parts image shows. FORGE's list does not include batteries - have four AAA alkaline cells ready. The TTLock G5 gateway, the TTLock remote and extra MIFARE 1K cards are sold separately.
FORGE Logo

FORGE H4 Outdoor Lever Smart Lock - Dimensions

FORGE H4 dimensions - each handle 283.5 mm high, 53.5 mm wide and 22.5 mm deep, lever projection 79 mm, 152 mm across to the lever end
FORGE's drawing of the H4: each handle is 283.5 mm high, 53.5 mm wide and 22.5 mm deep; the lever projects 79 mm, and the handle measures 152 mm across to the lever end.
FORGE Logo

FORGE H4 Outdoor Lever Smart Lock - User Manual

FORGE's manual for the H4 (Version 1.2), page by page. The back-cover contact page is left out. Prefer the PDF? Download the manual.

FORGE H4 user manual page 1 - Cover - FORGE Biometric IP65 Smart Lock H4, SKU FELKGH2B / FELKGH2S, Version 1.2
Page 1 - Cover - FORGE Biometric IP65 Smart Lock H4, SKU FELKGH2B / FELKGH2S, Version 1.2
FORGE H4 user manual page 2 - Specifications and dimension drawing
Page 2 - Specifications and dimension drawing
FORGE H4 user manual page 3 - Overview of the inside and outside handles
Page 3 - Overview of the inside and outside handles
FORGE H4 user manual page 4 - Installation overview - every part
Page 4 - Installation overview - every part
FORGE H4 user manual page 5 - Step 1 - preparing the door with the installation template
Page 5 - Step 1 - preparing the door with the installation template
FORGE H4 user manual page 6 - Step 2 - fitting the mortice, latch on top and deadbolt below
Page 6 - Step 2 - fitting the mortice, latch on top and deadbolt below
FORGE H4 user manual page 7 - Step 3 - outside handle direction and the hub orientation mark
Page 7 - Step 3 - outside handle direction and the hub orientation mark
FORGE H4 user manual page 8 - Step 4 - inside handle direction
Page 8 - Step 4 - inside handle direction
FORGE H4 user manual page 9 - Steps 5 and 6 - fitting the outside handle and cutting the spindle to 15 mm
Page 9 - Steps 5 and 6 - fitting the outside handle and cutting the spindle to 15 mm
FORGE H4 user manual page 10 - Step 7 - fitting the inside handle
Page 10 - Step 7 - fitting the inside handle
FORGE H4 user manual page 11 - AAA batteries and post-installation checks
Page 11 - AAA batteries and post-installation checks
FORGE H4 user manual page 12 - Before you start - default code, the TTLock app and the first administrator
Page 12 - Before you start - default code, the TTLock app and the first administrator
FORGE H4 user manual page 13 - Initial setup - adding the lock in TTLock
Page 13 - Initial setup - adding the lock in TTLock
FORGE H4 user manual page 14 - Passcodes - time-limited, one-time, permanent and recurring
Page 14 - Passcodes - time-limited, one-time, permanent and recurring
FORGE H4 user manual page 15 - Fingerprints - registration tips and the Forced Fingerprint alarm
Page 15 - Fingerprints - registration tips and the Forced Fingerprint alarm
FORGE H4 user manual page 16 - RFID cards
Page 16 - RFID cards
FORGE H4 user manual page 17 - eKeys - sharing access with other TTLock users
Page 17 - eKeys - sharing access with other TTLock users
FORGE H4 user manual page 18 - App unlock - Bluetooth and remote unlock through a gateway
Page 18 - App unlock - Bluetooth and remote unlock through a gateway
FORGE H4 user manual page 19 - Factory reset
Page 19 - Factory reset
FORGE H4 user manual page 20 - Low battery, USB-C emergency power, lockout and Passage Mode
Page 20 - Low battery, USB-C emergency power, lockout and Passage Mode
FORGE H4 user manual page 21 - Non-warranty disclaimer - weather and outdoor use
Page 21 - Non-warranty disclaimer - weather and outdoor use
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PDF Files - FORGE H4 Outdoor Lever Smart Lock

FORGE H4 Product Manual - Installation and System Settings (PDF)
FORGE's 22-page manual (Version 1.2) for the H4 on TTLock - specifications and dimension drawing, installation including handle direction and the 15 mm spindle cut, AAA batteries, TTLock setup, passcodes, fingerprints, cards and eKeys, gateway unlock, factory reset, emergency power, passage mode and the weather disclaimer.
FORGE H4 Installation Template (PDF)
The 1:1 installation template for the H4's mortice - the 180 x 18 mm mortice pocket, the 241 x 23 mm faceplate recess, the strike and the holes through the door. Adjust it to the backset you order.
FORGE TTLock App Pairing Guide (PDF)
FORGE's two-page TTLock pairing sheet - download the app, register, then add the lock with your phone within 2 metres. It is FORGE's general TTLock sequence and names no lock model.
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FORGE H4 Outdoor Lever Smart Lock - Product Gallery

FORGE H4 smart lever lock in brushed stainless steel on a white timber door beside a garden
The H4 in brushed stainless steel on an outdoor door - FORGE's application image. FORGE image.
FORGE line drawing of the H4 labelling the inside battery cover and screw, and the outside fingerprint reader, card reader, doorbell button, keyhole and USB-C emergency power port
FORGE's overview drawing: the battery cover on the inside handle; the fingerprint reader, card reader, doorbell button, keyhole and USB-C emergency power port on the outside handle. FORGE image.
FORGE H4 smart lever lock in brushed stainless steel and matt black, inside and outside handles
Both finishes - brushed stainless steel and matt black. FORGE image.
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FORGE Warranty

FORGE Electrical products sold by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries are covered by FORGE's 2-year warranty against defects. All warranty claims are lodged with us, and we liaise with FORGE on your behalf.

Warranty Summary

DetailCoverage
WarrantorFORGE Electrical
Duration2 years from the date of delivery
Who is coveredThe original purchaser
What is coveredDefects in materials and workmanship under normal use and service
RemedyRepair or replacement of the product or faulty part, with new or refurbished goods, at FORGE's discretion and at no charge
Proof of purchaseRequired for all claims
Applies toFORGE-branded products only

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
  1. Notify us in writing within the 2-year warranty period, including your proof of purchase and a description of the fault.
  2. We will assess your claim with FORGE and advise the next steps. The product may need to be returned for assessment.
  3. Where the defect is covered, FORGE will repair or replace the product or faulty part at no charge.

Exclusions

The FORGE warranty does not cover:

  • Improper installation, maintenance or operation, including not following FORGE's product specifications or instructions
  • Normal wear and tear
  • Misuse, abuse, negligence or accident
  • Modification by anyone other than FORGE Electrical
  • External causes such as natural disasters
  • Damage from excessive rain, water ingress, flooding or other liquid exposure beyond the product's rated IP protection level
  • Cosmetic ageing of outdoor finishes - light colour fading, surface dulling or minor oxidation from UV exposure, humidity and temperature changes
IP Ratings Are Not a Guarantee Against Extreme Weather
IP ratings on FORGE outdoor locks are intended for general outdoor conditions - rain, sun and dust. They do not guarantee performance under extreme exposure such as driving rain, hailstorms, constant salt spray, flooding or immersion.

Important Notes

Outdoor Installations
In unusually harsh or exposed locations, FORGE strongly recommends fitting a rain cover or protective hood over the lock to shield it from direct weather and driving rain. If your product has been exposed to water, contact us for support.
Your Rights Under the Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The FORGE warranty is in addition to these rights.
Ask our expert locksmith - 30 years experience

Confused? Overwhelmed? We get it.

Choosing the right smart lock can be genuinely tricky - door types, backsets, app platforms, compatibility with your existing hardware... there is a lot to consider. We have decades of experience fitting locks of all types, including smart locks, and we are happy to help.

Our expert recommendation service is free. Upload a few photos of your door and describe what you need, and one of our qualified locksmiths will give you a personalised recommendation.

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How it works - three easy steps:

1. Upload photos

A few clear shots of your door, lock and frame - inside and out.

2. We assess

Our locksmith reviews your setup and requirements - door type, weather exposure, how you want to use it.

3. You get a recommendation

A personalised recommendation tailored to your door, budget and needs. No pressure, no upsell.

Also useful while you are deciding: