Lockwood Cortex Scar Plate - Suits CTX3772, Satin Stainless Steel, Pair
The Lockwood CTX-SSPLT-3772 is a pair of satin stainless steel scar plates designed to complement the Lockwood Cortex CTX3772 digital lockset. Scar plates are fitted to the face of the door on both sides to protect the door surface around the lock preparation, provide a clean and professional finished appearance, and conceal any marking or drilling beyond the escutcheon footprint.
These plates are manufactured from corrosion-resistant satin stainless steel and are sold as a matching pair - one for the exterior (keypad) side and one for the interior side of the door.
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Key Features
- Designed specifically to suit the Lockwood Cortex CTX3772 digital lockset.
- Satin stainless steel finish - corrosion-resistant and suitable for commercial environments.
- Protects the door face around the lock preparation from wear, marking, and damage.
- Provides a neat, professional finished appearance around the escutcheon.
- Sold as a matching pair - suits both sides of the door.
- Easy installation.
Specifications
What's in the Box
- 2 x satin stainless steel scar plates - one exterior, one interior
Suitable Uses
- New CTX3772 installations requiring a professional finished appearance around the escutcheon
- Doors where the lock preparation extends beyond the escutcheon footprint
- Commercial installations where door face protection is specified
- Retrofit installations where previous hardware has left visible marking on the door face
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Warranty
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary by product type, with separate cover for mechanical components, electrical and electronic parts, keys, and finishes.
The summary below sets out the standard warranty structure. All warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries. Full terms and exclusions are set out in the official Lockwood warranty document linked at the base of this page.
Warranty Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- PVD and VIVID finishes: typically up to 10 years.
- Symmetry range finishes: typically up to 5 years.
- Decorative finishes (Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants): typically up to 2 years against corrosion.
- Unlacquered brass finishes naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where the required cleaning and maintenance have not been followed.
How to Make a Claim
- Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your proof of original purchase.
- Keep the product securely packed and clearly identified, ready for assessment.
- Where a claim is escalated to the manufacturer, ASSA ABLOY may issue a case number before goods are returned.
- ASSA ABLOY assesses the claim and determines repair, replacement with the same or closest equivalent product, or refund of the purchase price.
Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
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