Master Lock 6400SHENT Pro Series Enterprise Bluetooth Padlock - Shrouded Shackle
At A Glance
At A Glance
DISPATCH3 Business Days
Vault Enterprise App 
Directional Code 
FingerprintNot Available
Wi-Fi RemoteNot Available
Mechanical KeyNot Available
The Master Lock 6400SHENT is the shrouded-shackle model in the Pro Series Enterprise Bluetooth range. A reinforced shackle guard leaves very little shackle exposed, increasing resistance to bolt cutters and pry attacks, while the padlock is opened and managed keylessly through the Master Lock Vault Enterprise platform with full audit trails.
With a hardened steel shrouded shackle, a weather-resistant body and a directional backup code, the 6400SHENT suits compounds, plant rooms, industrial yards, perimeter fixtures and restricted access points that need trackable, keyless entry with added physical protection.
Usually ships in 3 business days.
Key Features
- Shrouded shackle guard increases resistance to bolt cutters and pry attacks
- Unlock over Bluetooth using the Master Lock Vault Enterprise app
- Directional keypad provides backup access without a phone
- Share access with individuals or groups and track user activity via audit trails
- 9 mm hardened steel shackle and weather-resistant body for demanding use
- Low battery warnings appear on both the padlock and the app
- Battery jump feature provides access even if the internal battery is flat
Access Methods
The 6400SHENT is opened over Bluetooth from the Master Lock Vault Enterprise app, with a directional backup code on the lock itself. The table below shows what the padlock does and does not support. All six credential types are compared side by side in Chapter 03.
| Method | Supported | Notes |
|---|---|---|
| Bluetooth (App) |
Yes | Open and manage from the Vault Enterprise app on your phone. How Bluetooth access works |
| Backup Directional Code |
Yes | A directional code can be entered on the lock as backup access |
| Fingerprint |
Not Available | No biometric reader |
 RFID Card / Fob |
Not Available | No card or fob reader |
| Wi-Fi Remote Unlock |
Not Available | Bluetooth only - no gateway or Wi-Fi bridge |
| Mechanical Key Override |
Not Available | Keyless - no cylinder. If the battery dies while locked, the battery jump provides temporary access. Locks without key override |
Master Lock Vault Enterprise
The 6400SHENT Pro Series is managed through the Master Lock Vault Enterprise app, available on iOS and Android as well as a web interface. Vault Enterprise is Master Lock's business platform for managing many locks and many users - assigning access to individuals or groups on a temporary or ongoing basis and reviewing robust audit trails. The Pro Series sits alongside the outdoor and indoor Vault padlocks, the Bluetooth key safes and the door controller as part of the same access-management system.
For a broader view of how a Bluetooth platform fits a business, see our guide to choosing a platform for commercial use, and the Master Lock enterprise access range. For the other app ecosystems we stock, see the scenario-to-platform table in Chapter 15 and the app-enabled smart locks category.
Battery & Power
The 6400SHENT runs on a single CR2 battery, supplied and easy to replace. The padlock and the app both provide a low battery notification and reminder. If the battery does go flat while the lock is closed, the battery jump feature lets you apply temporary power to open it - see what happens when a smart lock battery dies. What really affects battery life is covered in the realities of electronic locks and the power and battery FAQs.
What's in the Box
- Master Lock 6400SHENT Pro Series Bluetooth Padlock - Shrouded Shackle
- CR2 battery
- Quick start instructions
Suitable Uses
- Compounds, storage yards and perimeter fixtures needing added cut resistance
- Plant rooms, industrial yards and restricted access points
- Commercial access points requiring audit logging
- Shared work environments needing controlled, keyless digital access
Available Finish Options
Black
(This Product)
6400SHENT
Finish selection does not affect functionality, compliance, or performance.
Master Lock Vault Enterprise Range
The 6400SHENT is the shrouded-shackle model in the Pro Series. The three Pro Series shackle options are shown together below, within the wider Master Lock Vault Enterprise Bluetooth range of padlocks, key safes and a door controller.
| Item Code | Product | Range Position |
|---|---|---|
| 6400ENT | Master Lock 6400ENT Pro Series Enterprise Bluetooth Padlock - Standard Shackle | Pro Series padlock - standard shackle |
| 6400LJENT | Master Lock 6400LJENT Pro Series Enterprise Bluetooth Padlock - Long Shackle | Pro Series padlock - long shackle |
| 6400SHENT | Master Lock 6400SHENT Pro Series Enterprise Bluetooth Padlock - Shrouded Shackle (This Product) | Pro Series padlock - shrouded shackle |
| 4401LHEC | Master Lock 4401LHEC Enterprise Outdoor Bluetooth Padlock | Padlock - outdoor, weather-covered |
| 4400EC | Master Lock 4400EC Enterprise Indoor Bluetooth Padlock | Padlock - indoor |
| 5440EC | Master Lock 5440EC Enterprise Bluetooth Key Safe - Portable | Key safe - portable |
| 5441EC | Master Lock 5441EC Enterprise Bluetooth Key Safe - Wall Mount | Key safe - wall mount |
| 6440ENT | Master Lock 6440ENT Bluetooth Door Controller | Door controller - electric strike / magnetic lock |
The Master Lock Vault Enterprise Bluetooth key safes use the same app, so keys and access cards can be stored and shared under the same audit trail.
Full Specifications
| Item Code | 6400SHENT |
| Product Type | Pro Series Bluetooth smart padlock - shrouded shackle |
| Body (H x W x D) | 74 mm x 56 mm x 28 mm |
| Shackle Style | Shrouded protective shackle |
| Shackle Diameter | 9 mm |
| Shackle Clearance (H x W) | 28 mm x 23 mm (exposed within shroud) |
| Shackle Material | Hardened steel |
| Body Material | Weather-resistant metal |
| Colour / Finish | Black |
| Access Method | Bluetooth via Master Lock Vault Enterprise app; directional backup code on lock |
| Battery | CR2 (supplied); battery jump for temporary access |
| Supported Platform | Master Lock Vault Enterprise (iOS and Android); Enterprise web interface |
Full assembled height is not published for this model; the exposed shackle clearance above is the manufacturer's stated dimension. A specific IP weather rating is not published; the body is described as weather-resistant.
Frequently Asked Questions
The shroud guards most of the shackle, leaving little exposed for bolt cutters or pry tools. The 6400ENT has a standard shackle and the 6400LJENT has a long shackle for more reach. All three use the same Vault Enterprise platform. See the 6400SHENT in our smart padlock roundup.
No. It is opened over Bluetooth from the Vault Enterprise app on your phone - there is no separate Wi-Fi bridge or gateway. See how Bluetooth access works. The difference between a smart lock and a connected one is explained in Chapter 01.
No. The Pro Series is keyless - there is no cylinder. Backup access is the directional code on the lock, plus the battery jump if the battery is flat. For why some smart locks skip a key cylinder, see locks without key override.
The body is described as weather-resistant, which suits demanding outdoor commercial and industrial use. A specific IP rating is not published for this model, so for the most exposed positions consider our guidance on IP ratings for outdoor use on the Gold Coast. Chapter 11 explains the IP rating scale, and coastal Queensland conditions are worth reading before siting any electronic lock outside.
Through Master Lock Vault Enterprise, which is built to manage many locks and many users with individual or group permissions, temporary or ongoing access, and audit trails. See where the Pro Series sits in our enterprise padlock overview.
Additional Information
The 6400SHENT is the shrouded-shackle padlock in the Master Lock Vault Enterprise Bluetooth range, sharing an app and audit trail with the standard-shackle and long-shackle Pro Series models, the outdoor and indoor padlocks, the Bluetooth key safes and the door controller. Choose the shrouded shackle where cut and pry resistance is the priority. We cover the full range in our enterprise padlock overview, and compare padlock technology types in the four technology types section. Every smart padlock we stock is in the smart padlocks category; other app-opened padlocks in the range include the ABUS EverOx One 61/50 (Bluetooth, keyless, IP68) and the Igloohome Smart Bluetooth Padlock 2 (PIN code and Bluetooth), and the ABUS Touch 57/50 opens by fingerprint instead.
Worth planning for: this is a keyless padlock with no mechanical override, so the directional backup code and the battery jump are your fallbacks - keep the code set and the battery fresh, as covered in the no key override section of our roundup. To weigh the Pro Series against other options, the Smart Lock Buyer's Guide is a good starting point, along with which smart padlock suits you and the five questions to answer before you buy.
Warranty
Master Lock warranty cover varies by product type - many mechanical padlocks carry a limited lifetime warranty against defects in materials and workmanship, while electronic, Bluetooth and smart locks carry a fixed-term warranty that varies by model. Check the product page for the term that applies. Proof of purchase required for all claims. Returns & Warranty
Download PDF Resources
Five-page trade catalogue extract for the Master Lock Vault Enterprise Bluetooth range: page 1 explains the Vault Enterprise platform (individual and group access, audit trails, back-up access) and lists the 4401LHEC outdoor padlock; page 2 covers the 5440EC and 5441EC Bluetooth key safes; pages 3 to 5 show the mechanical Select Access key safes. The 6400SHENT Pro Series itself is not listed in this extract - use it as the platform and range reference.
Master Lock 6400SHENT - What's in the Box
- Master Lock 6400SHENT Pro Series Bluetooth Padlock - Shrouded Shackle
- CR2 battery
- Quick start instructions
Master Lock Bluetooth Enterprise - Product Brochure
PDF Files - Master Lock 6400SHENT
Five-page trade catalogue extract for the Master Lock Vault Enterprise Bluetooth range: page 1 explains the Vault Enterprise platform (individual and group access, audit trails, back-up access) and lists the 4401LHEC outdoor padlock; page 2 covers the 5440EC and 5441EC Bluetooth key safes; pages 3 to 5 show the mechanical Select Access key safes. The 6400SHENT Pro Series itself is not listed in this extract - use it as the platform and range reference.
Master Lock Warranty
Master Lock is a global manufacturer of padlocks, security products and smart locks, distributed in Australia by Mayo Hardware. Warranty cover differs depending on the product type - the summary below explains the general position, and the exact term for any individual product is shown on that product's own page.
Warranty Summary
Coverage by Product Type
Master Lock applies different warranty terms depending on the type of product:
- Many mechanical padlocks and security products carry a limited lifetime warranty against defects in materials and workmanship - if the product or a part fails due to such a defect during the life of the product, it is replaced free of charge.
- Electronic, Bluetooth and smart lock products (for example the Vault-connected range) generally carry a fixed-term warranty, the length of which varies by model.
Always check the individual product page for the warranty term that applies to that specific item.
How to Make a Claim
- Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your order details and a description of the fault.
- Have your proof of purchase ready - it is required for every claim.
- Where possible, include photos or a short description showing the defect so the claim can be assessed quickly.
- If the claim is accepted, the product or the faulty part is replaced free of charge.
Exclusions
The Master Lock warranty covers manufacturing defects only. It does not cover:
- Locksmith charges or labour costs - Master Lock does not reimburse fees paid to a locksmith.
- Damage caused by misuse, forced entry, accident, or unauthorised modification.
- Normal wear and tear, or cosmetic changes to the finish over time.
- Loss of keys or forgotten combinations (a separate replacement process may apply).
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Any manufacturer warranty is in addition to, and does not limit, your rights under the Australian Consumer Law.
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