Vault Zenith Slimline Push Pull Smart Lock with 3D Face Recognition
At A Glance
At A Glance
DISPATCHShips in 3 Business Days
Face
Fingerprint
PIN Code
RFID Card
Bluetooth App
Mechanical Key
Wi-Fi Remote
PalmNot Available
The Vault Zenith (Vault_Zenith) is the top of the Vault slimline family - a push-pull smart lock for modern front doors that need a long, narrow body, serious credential capacity and 3D face recognition in the same unit as the handle. It carries the largest credential pools in the Vault range: 100 faces, 200 fingerprints, 300 passcodes and 200 cards.
The 3D structured-light module is woken by a radar sensor as you approach, so the lock is ready before you are. Face, fingerprint, PIN, RFID card, the Vault app over Bluetooth and a mechanical key all work at the door with no internet; the optional Vault G5 Gateway adds remote unlocking, remote passcodes and access logs from anywhere.
It is available in Black or Silver on one listing, and the mortice type and size are selected at checkout - so confirming your door backset and door type before ordering is part of the purchase decision, not an afterthought.
Estimated Dispatch
Usually ships in 3 business days from our warehouse (excludes weekends and Queensland public holidays).
Usually ships in 3 business days from our warehouse (excludes weekends and Queensland public holidays).
Key Features
- Slimline push-pull smart lock for modern front doors - suits aluminium bar-handle applications and other vertical push-pull doors.
- The largest credential capacity in the Vault range: 100 face profiles, 200 fingerprints, 300 passcodes and 200 RFID cards.
- 3D structured-light face recognition with an adjustable radar sensor that wakes the lock as you approach.
- Full credential stack: face, fingerprint, PIN code, RFID card, Bluetooth app and a mechanical key.
- Customer-selectable mortice type and size at checkout, so the lock is matched to your door rather than the other way round.
- Rechargeable 18650 lithium battery, USB-C charger and two backup keys all supplied in the box.
- Available in Black or Silver on the one listing.
- IP65-rated external module for dust protection and resistance to low-pressure water jets.
Lock Layout
Front and rear panel layout. The outside panel carries the 3D face module, fingerprint sensor, keypad, card sensor and the Micro USB emergency port; the inside panel carries the battery box, auto button and locking knob.
Facial Recognition Access
The Zenith reads facial geometry with a 3D structured-light module for touch-free entry. A structured-light sensor measures depth rather than comparing a flat image, which is what separates it from a 2D camera - our buyer's guide covers what that means for spoofing resistance and liveness detection.
Capacity is 100 face profiles - the highest in the Vault range - and face works alongside fingerprint, PIN, RFID card, Bluetooth app control and the backup keys. Registration is done within about 1.2 metres, and a radar sensor wakes the lock as you approach with adjustable sensitivity. The Zenith is the Vault model reviewed in our facial recognition chapter.
If the lock is going on a commercial, strata or managed-rental door, review the Australian Privacy Act obligations that apply to collecting facial recognition data before you proceed.
Lock Assembly
Assembly sequence: drill to the hole drawing, set the latch bolt handing, fit the mortice and cylinder (the motor connecting rod is cut to 10mm proud and the locating plunger to 5mm), then the mounting nuts, spindle, cables and battery.
IP65 Weather Rated (External Module)
The external (outside) module is IP65 weather rated - full dust protection and resistance to low-pressure water jets from any direction. The internal module, which houses the battery compartment and the rest of the electronics, is for interior use only and is not weather rated.
The external (outside) module is IP65 weather rated - full dust protection and resistance to low-pressure water jets from any direction. The internal module, which houses the battery compartment and the rest of the electronics, is for interior use only and is not weather rated.
IP65 suits most everyday external residential doors. It is not a submersion rating, and in coastal Queensland positions correct installation and maintenance still decide how long the lock lasts.
Access Methods
The Zenith carries six electronic credentials plus a mechanical key. Our side-by-side access method comparison explains how each one behaves in practice.
What's in the Box
The numbered drawing below cross-references the parts listed in the table.
Mortice and Latch Selection
Mortice/Latch Selection Important
This lock is supplied with a 6085 (60 mm backset) mortice for hinged/swinging doors as standard.
This lock is supplied with a 6085 (60 mm backset) mortice for hinged/swinging doors as standard.
Other options are available to choose from through the checkout process.
Example - Hinged Doors
Standard mortice format used on hinged and swinging doors. See the Vault hinged swinging mortice overview for more detail.
View Hinged Door Mortice OptionsExample - Sliding Doors
Sliding doors require a hook bolt mortice for correct operation. See the Vault sliding hook mortice overview for more detail.
View Sliding Door Mortice OptionsExample - 60 mm Tubular Latch (Optional)
A tubular latch uses a spring bolt rather than a deadbolt. Suitable for internal doors or applications where a fully deadlocking bolt is not required. Available as an optional selection at checkout.
Selecting the correct mortice or latch is critical for proper installation. Hinged and sliding doors require different mortice types. If you are unsure, see our guide to backset and smart lock mortice selection.
Battery, Power and Backup Access
- Powered by a DC 7.4V rechargeable lithium battery using 18650 cells; the manual recommends a capacity above 5000mAh. A charger and the cells are supplied.
- A 5V Micro USB backup input on the outside panel allows temporary operation while the internal battery is recharging - a phone power bank is enough.
- Two mechanical backup keys are included and work in any power state. See where the keyhole is and what to do when the battery dies.
- The 3D face module is the hungriest thing on the lock - the manual rates it at under 800mA while in service against under 300mA to wake - so face-heavy households should expect to charge more often than PIN-only ones.
- Confirm the battery charge and that the keys turn during initial setup, not the first time you need them.
- Like any electronic lock, the Zenith is not set-and-forget.
Suitable Uses
- Modern residential front doors - particularly aluminium doors with an existing push-pull bar handle, which the Zenith replaces outright.
- Households that need real credential depth - large families, share houses and managed properties where 100 faces and 300 codes is not overkill.
- Narrow-frame doors where a full-width escutcheon will not fit.
- Sliding doors with the correct hook bolt mortice selected at checkout.
- Homes that want face recognition as the everyday method with a full fallback stack behind it.
Not suitable for fire-rated doors
Vault smart locks are not certified to AS 1905.1 and must not be fitted to a fire door. Chapter 05 sets out where fire doors are required in Queensland and which locks are certified.
Vault smart locks are not certified to AS 1905.1 and must not be fitted to a fire door. Chapter 05 sets out where fire doors are required in Queensland and which locks are certified.
Available Finish Options
Black
Selectable at checkout
STK Vault_Zenith
Silver
Selectable at checkout
STK Vault_Zenith
Black and Silver are options on one product listing under a single SKU, selected at checkout. Finish selection does not affect functionality, compliance, or performance.
Vault Slimline Smart Lock Range
The Zenith sits at the top of the slimline family. The whole line-up is on the Vault range overview.
Dimensions
Body 35mm (W) x 400mm (H) x 50mm (D)
Recommended clearance: 55mm.
Recommended clearance: 55mm.
Confirm your stile width and screen door clearance against these figures before ordering. No manufacturer dimension drawing is published for the Zenith, so the layout and assembly diagrams above are the best available reference for panel proportions.
Full Specifications
Figures are taken from the Vault Zenith user manual and the product listing.
Vault Smart Locks App
The Zenith is set up and managed from the Vault Smart Locks app, available for iOS and Android. Vault runs its own app platform - it is not a TTLock product.
Over Bluetooth the app adds and revokes face profiles, fingerprints, cards and PINs, issues timed and one-time passcodes, sends app eKeys and reads the unlock log. Remote management from outside Bluetooth range requires the Vault G5 Gateway.
Wi-Fi Remote Access (Optional)
The Zenith operates over Bluetooth as standard. Everything at the door works with no internet connection - the smart versus connected distinction is worth reading before buying a gateway you may not need.
With the Vault G5 Gateway paired, you can lock and unlock remotely, issue and revoke passcodes from anywhere, review the access log, calibrate the clock, and add compatible Alexa or Google Home control. The G5 is dual-band, which avoids the band-steering failures single-band gateways hit on modern routers. See our gateway generation comparison, what a gateway does, and the wider gateway and module range.
Mechanical Key Backup
Two backup physical keys are supplied for emergency access. They work whenever battery power is unavailable or an electronic method cannot be used. Confirm key operation during initial setup and keep a spare somewhere other than inside the door it opens.
Two backup physical keys are supplied for emergency access. They work whenever battery power is unavailable or an electronic method cannot be used. Confirm key operation during initial setup and keep a spare somewhere other than inside the door it opens.
Frequently Asked Questions
How does the 3D face recognition actually work?
A structured-light module projects a pattern and measures its distortion to read the shape of a face rather than a flat image, which is what makes it far harder to defeat with a photograph. A radar sensor wakes the lock as you approach, with adjustable sensitivity. Enrolment is done within about 1.2 metres. See our 2D versus 3D explainer.
A structured-light module projects a pattern and measures its distortion to read the shape of a face rather than a flat image, which is what makes it far harder to defeat with a photograph. A radar sensor wakes the lock as you approach, with adjustable sensitivity. Enrolment is done within about 1.2 metres. See our 2D versus 3D explainer.
How many users can the Zenith hold?
Up to 100 face profiles, 200 fingerprints, 300 PIN codes and 200 RFID cards, managed from the Vault app. Those are the largest credential pools of any Vault lock, which is the main reason to choose the Zenith over the Alpha.
Up to 100 face profiles, 200 fingerprints, 300 PIN codes and 200 RFID cards, managed from the Vault app. Those are the largest credential pools of any Vault lock, which is the main reason to choose the Zenith over the Alpha.
Does the Zenith need Wi-Fi?
No. It runs locally over Bluetooth, and face, fingerprint, PIN, card and key all work at the door with no internet. Remote unlocking, remote passcodes and remote log access need the optional Vault G5 Gateway - see what a gateway does.
No. It runs locally over Bluetooth, and face, fingerprint, PIN, card and key all work at the door with no internet. Remote unlocking, remote passcodes and remote log access need the optional Vault G5 Gateway - see what a gateway does.
What happens if the battery goes flat?
The Zenith runs on a DC 7.4V lithium pack using 18650 cells. If it is fully discharged, power the lock temporarily through the 5V Micro USB backup input with a phone power bank, or use one of the two supplied mechanical keys. See what to do when the battery dies.
The Zenith runs on a DC 7.4V lithium pack using 18650 cells. If it is fully discharged, power the lock temporarily through the 5V Micro USB backup input with a phone power bank, or use one of the two supplied mechanical keys. See what to do when the battery dies.
Will it fit my door?
The body is 35mm wide, 400mm tall and 50mm deep, with a 55mm recommended clearance. That is a genuinely slim lock but it is also a tall one, so check both the stile width and the run of clear stile above and below the existing hardware before ordering.
The body is 35mm wide, 400mm tall and 50mm deep, with a 55mm recommended clearance. That is a genuinely slim lock but it is also a tall one, so check both the stile width and the run of clear stile above and below the existing hardware before ordering.
Additional Information
Slimline fitment is about height as well as width
At 400mm the Zenith is the tallest lock in the slimline family. A stile can be wide enough and still not have 400mm of clear run between the glazing bead and the rail. Measure both dimensions and confirm the 55mm clearance before ordering.
At 400mm the Zenith is the tallest lock in the slimline family. A stile can be wide enough and still not have 400mm of clear run between the glazing bead and the rail. Measure both dimensions and confirm the 55mm clearance before ordering.
Face registration, radar and the default PIN
Face enrolment works within about 1.2 metres. The radar sensor sensitivity is adjustable and, if it has been switched off, pressing 9# temporarily re-enables it. The lock ships on the default passcode 123456 - change it during setup, before anyone else has the chance to try it.
Face enrolment works within about 1.2 metres. The radar sensor sensitivity is adjustable and, if it has been switched off, pressing 9# temporarily re-enables it. The lock ships on the default passcode 123456 - change it during setup, before anyone else has the chance to try it.
Face recognition costs battery
The 3D module draws under 800mA while in service against under 300mA simply to wake. A household that unlocks by face a dozen times a day will charge noticeably more often than one that uses a PIN. That is a fair trade for the convenience, but it is worth knowing before you fit it to a door you rarely visit.
The 3D module draws under 800mA while in service against under 300mA simply to wake. A household that unlocks by face a dozen times a day will charge noticeably more often than one that uses a PIN. That is a fair trade for the convenience, but it is worth knowing before you fit it to a door you rarely visit.
Coastal positions
IP65 covers dust and low-pressure water jets on the external module. It says nothing about salt air, which is a corrosion question rather than an ingress one. Our notes on coastal environments are honest about what a beachfront Gold Coast door does to any lock.
IP65 covers dust and low-pressure water jets on the external module. It says nothing about salt air, which is a corrosion question rather than an ingress one. Our notes on coastal environments are honest about what a beachfront Gold Coast door does to any lock.
Warranty assessment fee
Vault charges a refundable assessment holding fee on warranty returns - $200 in metropolitan areas and $250 elsewhere - refunded when the claim is assessed as a genuine warranty fault. We manage the claim with Vault on your behalf.
Vault charges a refundable assessment holding fee on warranty returns - $200 in metropolitan areas and $250 elsewhere - refunded when the claim is assessed as a genuine warranty fault. We manage the claim with Vault on your behalf.
Warranty
Vault Smart Locks Warranty (Australia)
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal residential or commercial use for:
Returns & Warranty|View Vault Warranty Policy
This warranty operates in addition to your rights under the Australian Consumer Law.
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal residential or commercial use for:
- Standard range: 12 months from the date of purchase
- Select Signature Range models: 24 months (as stated on the product listing or packaging)
Returns & Warranty|View Vault Warranty Policy
This warranty operates in addition to your rights under the Australian Consumer Law.
Download PDF Resources
Vault Zenith User Manual (PDF)
Thirteen-page manual: lock structure, the full specification table including credential capacities and battery figures, thirteen itemised inclusions, the ten-step installation sequence, reset and basic parameters, and app registration through to face and fingerprint enrolment.
Thirteen-page manual: lock structure, the full specification table including credential capacities and battery figures, thirteen itemised inclusions, the ten-step installation sequence, reset and basic parameters, and app registration through to face and fingerprint enrolment.
Vault G5 Gateway User Manual (PDF)
Setup guide for the optional Vault G5 Wi-Fi gateway that adds remote unlocking, remote passcodes and clock calibration to this lock.
Setup guide for the optional Vault G5 Wi-Fi gateway that adds remote unlocking, remote passcodes and clock calibration to this lock.
Vault Zenith - FAQ, Setup and Owner's Guide
The questions below go further than the summary on the main page. For general smart lock questions see the Smart Lock FAQ, and for the wider decision the Ultimate Smart Lock Buyer's Guide.
Face Recognition and the Radar Sensor
What is structured light, in plain terms?
The module projects an invisible pattern of dots onto whatever is in front of it and reads how that pattern bends. A flat photograph does not bend it the way a face does, which is why a 3D system is far harder to fool than a 2D camera. Our 2D versus 3D section goes into the detail, and liveness detection covers the layer on top of that.
The module projects an invisible pattern of dots onto whatever is in front of it and reads how that pattern bends. A flat photograph does not bend it the way a face does, which is why a 3D system is far harder to fool than a 2D camera. Our 2D versus 3D section goes into the detail, and liveness detection covers the layer on top of that.
What does the radar sensor do?
It wakes the lock as you approach so the face module is ready by the time you are at the door, rather than you standing there waiting for it to start. Sensitivity is adjustable, which matters on a door that faces a footpath or a busy hallway - too sensitive and it wakes for every passer-by, draining battery for nothing.
It wakes the lock as you approach so the face module is ready by the time you are at the door, rather than you standing there waiting for it to start. Sensitivity is adjustable, which matters on a door that faces a footpath or a busy hallway - too sensitive and it wakes for every passer-by, draining battery for nothing.
The radar seems to be off. How do I get it back?
Press 9# on the keypad to re-enable it temporarily. If it keeps turning itself off, check the sensitivity setting in the app rather than repeating the shortcut.
Press 9# on the keypad to re-enable it temporarily. If it keeps turning itself off, check the sensitivity setting in the app rather than repeating the shortcut.
How close do I need to be to enrol a face?
Within about 1.2 metres. Enrolment will not complete beyond that. Everyday unlocking is more forgiving than enrolment, so enrol close and use it normally.
Within about 1.2 metres. Enrolment will not complete beyond that. Everyday unlocking is more forgiving than enrolment, so enrol close and use it normally.
Can I enrol 100 faces in practice?
You can store 100 profiles, and for a share house, a family compound or a small office that is genuinely useful. In an average household you will use five. The capacity matters most where the alternative is handing out keys you can never get back.
You can store 100 profiles, and for a share house, a family compound or a small office that is genuinely useful. In an average household you will use five. The capacity matters most where the alternative is handing out keys you can never get back.
Is face recognition an accessibility feature?
It helps - no hands, no code to remember - but the Zenith is not certified to AS 1428.1 and is not a DDA compliance solution. Our DDA and NDIS chapter sets out what certification actually requires.
It helps - no hands, no code to remember - but the Zenith is not certified to AS 1428.1 and is not a DDA compliance solution. Our DDA and NDIS chapter sets out what certification actually requires.
Door Fit and Mortice Choice
Which mortice comes as standard?
A 6085 - a 60mm backset at 85mm lock centres - for hinged and swinging doors. The Vault Hinged/Swinging Mortice range covers nine backsets - 25, 28, 30, 35, 40, 45, 50, 60 and 70mm - at the same pitch, so an existing prep at a non-standard backset is usually still catered for.
A 6085 - a 60mm backset at 85mm lock centres - for hinged and swinging doors. The Vault Hinged/Swinging Mortice range covers nine backsets - 25, 28, 30, 35, 40, 45, 50, 60 and 70mm - at the same pitch, so an existing prep at a non-standard backset is usually still catered for.
What do I need for a sliding door?
A hook bolt body instead of the standard mortice - a straight bolt cannot hold a slider shut. The Vault Sliding Hook Mortice comes in 2085 (20mm backset) and 2885 (28mm backset), both at 85mm centres.
A hook bolt body instead of the standard mortice - a straight bolt cannot hold a slider shut. The Vault Sliding Hook Mortice comes in 2085 (20mm backset) and 2885 (28mm backset), both at 85mm centres.
Why can I not use the 6068 mortice?
You can, but only if the door is prepped for it. The 6068 has a 68mm pitch against the 85mm of the standard bodies, so the cylinder hole sits in a different place. See the Vault mortice comparison guide.
You can, but only if the door is prepped for it. The 6068 has a 68mm pitch against the 85mm of the standard bodies, so the cylinder hole sits in a different place. See the Vault mortice comparison guide.
Is 35mm wide narrow enough for my aluminium door?
Usually, but the 400mm height is the figure people forget. Measure the clear run of stile as well as the width, and confirm the 55mm clearance around the body. Our stile width guidance explains where the limits sit.
Usually, but the 400mm height is the figure people forget. Measure the clear run of stile as well as the width, and confirm the 55mm clearance around the body. Our stile width guidance explains where the limits sit.
Rebated double doors?
Add the Vault Rebate Kit, which converts the mortice for an overlapping pair. Flush pairs and single doors do not need it.
Add the Vault Rebate Kit, which converts the mortice for an overlapping pair. Flush pairs and single doors do not need it.
How involved is the installation?
Ten steps in the manual: drill to the hole drawing, set the latch bolt handing, fit the mortice and cylinder with the motor connecting rod cut 10mm proud and the locating plunger 5mm, then mounting nuts, spindle, cables and battery. It is a competent DIY job on a door already prepped for a comparable lock, and a locksmith job on anything else - see when DIY is appropriate.
Ten steps in the manual: drill to the hole drawing, set the latch bolt handing, fit the mortice and cylinder with the motor connecting rod cut 10mm proud and the locating plunger 5mm, then mounting nuts, spindle, cables and battery. It is a competent DIY job on a door already prepped for a comparable lock, and a locksmith job on anything else - see when DIY is appropriate.
Power and Batteries
What battery does it take?
A DC 7.4V rechargeable lithium pack built from 18650 cells, with the manual recommending above 5000mAh. The cells, the charger and a USB-C cable are all in the box.
A DC 7.4V rechargeable lithium pack built from 18650 cells, with the manual recommending above 5000mAh. The cells, the charger and a USB-C cable are all in the box.
What is the Micro USB port on the outside for?
Emergency 5V power. If the internal battery is completely flat, a phone power bank into that port powers the lock long enough to open it electronically. Try it once when the lock is new so you know where the port is and that your cable fits.
Emergency 5V power. If the internal battery is completely flat, a phone power bank into that port powers the lock long enough to open it electronically. Try it once when the lock is new so you know where the port is and that your cable fits.
How often will I be charging it?
It depends almost entirely on how much you use face recognition. The 3D module draws under 800mA in service against under 300mA to wake, so a face-first household charges meaningfully more often than a PIN-first one. Both are still measured in months, not weeks.
It depends almost entirely on how much you use face recognition. The 3D module draws under 800mA in service against under 300mA to wake, so a face-first household charges meaningfully more often than a PIN-first one. Both are still measured in months, not weeks.
What if the battery is flat and I have no power bank?
Two mechanical keys are supplied and work in any power state. Keep one off-site - see storing the override key.
Two mechanical keys are supplied and work in any power state. Keep one off-site - see storing the override key.
App, Remote Access and Guests
What works without a gateway?
All six credentials at the door, and full app management while you are within Bluetooth range: adding and revoking faces, fingerprints, cards and PINs, issuing timed and one-time codes, sending eKeys and reading the unlock log.
All six credentials at the door, and full app management while you are within Bluetooth range: adding and revoking faces, fingerprints, cards and PINs, issuing timed and one-time codes, sending eKeys and reading the unlock log.
And with the G5 Gateway?
Remote lock and unlock, remote passcode issue and revocation, log review from anywhere, clock calibration, and compatible Alexa or Google Home control. See the G5 remote functions.
Remote lock and unlock, remote passcode issue and revocation, log review from anywhere, clock calibration, and compatible Alexa or Google Home control. See the G5 remote functions.
Will the gateway pair with a dual-band router?
Yes - the G5 is itself dual-band, which is why we recommend it over older single-band gateways. The band-steering problem that causes pairing failures on combined networks does not arise. Our generation comparison has the side-by-side.
Yes - the G5 is itself dual-band, which is why we recommend it over older single-band gateways. The band-steering problem that causes pairing failures on combined networks does not arise. Our generation comparison has the side-by-side.
Can I give someone a code that expires?
Yes. Permanent, timed and one-time passcodes are all available, and with 300 PIN slots you are not rationing them. For short-stay use see our Airbnb and short-stay chapter.
Yes. Permanent, timed and one-time passcodes are all available, and with 300 PIN slots you are not rationing them. For short-stay use see our Airbnb and short-stay chapter.
Is the Zenith a TTLock lock?
No. Vault runs its own Vault Smart Locks app platform. It is not TTLock, does not use the TTLock app, and does not carry the TTLock feature set. Our app platforms chapter compares the ecosystems.
No. Vault runs its own Vault Smart Locks app platform. It is not TTLock, does not use the TTLock app, and does not carry the TTLock feature set. Our app platforms chapter compares the ecosystems.
Is there an audit trail?
The unlock record is readable in the app over Bluetooth and remotely once a G5 is paired. On a share house or a managed property that record is often more useful than the remote unlocking is.
The unlock record is readable in the app over Bluetooth and remotely once a G5 is paired. On a share house or a managed property that record is often more useful than the remote unlocking is.
Weather, Wear and Longevity
Can it go on an exposed front door?
The external module is IP65 - dust tight and resistant to low-pressure water jets - which covers ordinary weather on a residential front door. The internal module is not rated and must stay inside. IP65 is not a submersion rating.
The external module is IP65 - dust tight and resistant to low-pressure water jets - which covers ordinary weather on a residential front door. The internal module is not rated and must stay inside. IP65 is not a submersion rating.
What about salt air?
An IP rating measures ingress, not corrosion, so it tells you nothing about a beachfront position. A covered entry, a periodic fresh-water rinse of the outside panel and realistic expectations are the practical answer - see our notes on coastal environments.
An IP rating measures ingress, not corrosion, so it tells you nothing about a beachfront position. A covered entry, a periodic fresh-water rinse of the outside panel and realistic expectations are the practical answer - see our notes on coastal environments.
Any maintenance?
Keep the face module and the fingerprint sensor clean. A dry cloth every few weeks is the whole routine and it prevents most "it stopped recognising me" complaints.
Keep the face module and the fingerprint sensor clean. A dry cloth every few weeks is the whole routine and it prevents most "it stopped recognising me" complaints.
How long should it last?
Installation quality and environment decide more than brand does - a well-fitted lock on an aligned door outlasts a better lock fitted badly. Our lifespan guide sets out what actually drives it.
Installation quality and environment decide more than brand does - a well-fitted lock on an aligned door outlasts a better lock fitted badly. Our lifespan guide sets out what actually drives it.
Suitability and Compliance
Can the Zenith go on an apartment entry door?
Only if the door is not fire rated, and most Queensland apartment entry doors are. Fitting an uncertified lock to a fire door is a building code breach. Chapter 05 explains where fire doors are required and how to identify one.
Only if the door is not fire rated, and most Queensland apartment entry doors are. Fitting an uncertified lock to a fire door is a building code breach. Chapter 05 explains where fire doors are required and how to identify one.
What should I check with the body corporate?
Whether the door is fire rated, whether it must stay on a building master key system, whether external appearance is controlled, and whether drilling is permitted. Our strata checklist runs through all four.
Whether the door is fire rated, whether it must stay on a building master key system, whether external appearance is controlled, and whether drilling is permitted. Our strata checklist runs through all four.
Zenith or Alpha?
Both are slimline push-pull locks with 3D face recognition. The Zenith holds twice the fingerprints and half again the PIN codes, comes in two finishes and includes three cards and two keys; the Alpha is the shorter body at 393mm and the simpler proposition. If credential depth or a Silver finish matters, the Zenith; otherwise the Alpha does the same job.
Both are slimline push-pull locks with 3D face recognition. The Zenith holds twice the fingerprints and half again the PIN codes, comes in two finishes and includes three cards and two keys; the Alpha is the shorter body at 393mm and the simpler proposition. If credential depth or a Silver finish matters, the Zenith; otherwise the Alpha does the same job.
What warranty applies?
Twelve months from purchase on the standard range, 24 months on select Signature Range models where the listing or packaging says so. Batteries, consumables, cosmetic finishes, misuse and incorrect or unlicensed installation are excluded. Vault charges a refundable $200 metropolitan or $250 regional assessment holding fee on a warranty return, refunded when the fault is assessed as genuine. We manage the claim - see Returns and Warranty.
Twelve months from purchase on the standard range, 24 months on select Signature Range models where the listing or packaging says so. Batteries, consumables, cosmetic finishes, misuse and incorrect or unlicensed installation are excluded. Vault charges a refundable $200 metropolitan or $250 regional assessment holding fee on a warranty return, refunded when the fault is assessed as genuine. We manage the claim - see Returns and Warranty.
Related products, guides and chapters
Slimline siblings: Vault Alpha · Vault Eclipse · Vault Phantom · Vault Lumina.
Other Vault face-recognition locks: Fortress · Quantum · Olympus · Titan · Nexus · Guardian.
Accessories: Vault G5 Gateway · Hinged/Swinging Mortice · Sliding Hook Mortice · 6068 Mortice · Rebate Kit.
Buyer's Guide chapters: Ch 02 Measuring Your Door · Ch 03 Access Methods · Ch 06 Facial Recognition (Zenith review) · Ch 08 Gateways · Ch 10 Vault brand profile · Ch 11 Standards · Ch 12 Installation · Ch 13 Smart Lock FAQ.
Blogs: Vault range overview · Measuring your lock backset · Mechanical key override · Gateways compared · The realities of electronic door locks · How long do digital locks last · Site survey and installation.
What's in the Box - Vault Zenith
- 1 x Strike plate
- 1 x Mortice
- 5 x Self-tapping screws
- 1 x 3mm Allen key
- 1 x Locating plunger
- 3 x Mounting screws
- 3 x Mounting nuts
- 1 x Cylinder
- 1 x Cylinder screw
- 2 x Mechanical keys
- 3 x RFID cards
- 1 x USB-C charging cable
- 1 x Rechargeable lithium battery (18650 cells)
- 1 x Front panel (face, fingerprint and keypad assembly) and 1 x back panel
- 1 x User manual
Not included
Remote access is optional and requires the Vault G5 Gateway, sold separately. The mortice type and size is a checkout selection rather than a fixed carton item.
Remote access is optional and requires the Vault G5 Gateway, sold separately. The mortice type and size is a checkout selection rather than a fixed carton item.
Vault Zenith - User Manual
Page 1 - Cover
Page 2 - Table of Contents
Page 3 - Introduction - Lock Structure
Page 4 - Introduction - Specifications and Installation Inclusions
Page 5 - Installation - Diagram (Steps 1 to 6)
Page 6 - Installation - Diagram (Steps 7 to 11)
Page 7 - Operation - Registration and Connect Lock
Page 8 - Operation - Add Locks and User Management
Page 9 - Operation - Send eKey and Add Card
Page 10 - Operation - Add Fingerprint and Add Face
Page 11 - Operation - eKey, Passcode and Unlock Records
Page 12 - Operation - G5 Gateway Management
Page 13 - Back Cover
PDF Files - Vault Zenith
Vault Zenith User Manual (PDF)
Thirteen-page manual: lock structure, the full specification table including credential capacities and battery figures, thirteen itemised inclusions, the ten-step installation sequence, reset and basic parameters, and app registration through to face and fingerprint enrolment.
Thirteen-page manual: lock structure, the full specification table including credential capacities and battery figures, thirteen itemised inclusions, the ten-step installation sequence, reset and basic parameters, and app registration through to face and fingerprint enrolment.
Vault G5 Gateway User Manual (PDF)
Setup guide for the optional Vault G5 Wi-Fi gateway that adds remote unlocking, remote passcodes and clock calibration to this lock.
Setup guide for the optional Vault G5 Wi-Fi gateway that adds remote unlocking, remote passcodes and clock calibration to this lock.
Vault Warranty
Vault Smart Locks products are backed by a manufacturer's warranty against defects in materials and workmanship under normal residential or commercial use. All claims are handled locally by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries - start with us and we'll manage the process with Vault on your behalf.
Warranty Summary
How to Make a Claim
For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
- Contact Terry's Gold Coast Smart Locks through the Returns & Warranty page above, with your proof of purchase (invoice or receipt).
- Have your product model and serial number (if applicable) ready, along with a brief description of the fault and your installation address.
- We assess your claim with Vault and advise the outcome and next steps. You may be asked to return the product for inspection.
What This Warranty Does Not Cover
- Normal wear and tear.
- Cosmetic damage that does not affect performance.
- Damage caused by incorrect installation, misuse, neglect, modification, or accident.
- Damage due to improper handling, or installation by an unlicensed technician.
- Products that have been disassembled, tampered with, or where the security seal or warranty label has been removed.
- Battery leakage or failure, or damage caused by incorrect battery usage.
- Environmental or weather damage caused by use outside recommended operating conditions.
- Labour, installation, or removal costs associated with replacing or reinstalling products.
- Work performed before warranty approval or assessment.
Important Notes
IP ratings and weather resistance
Where a Vault product carries an Ingress Protection (IP) rating, that rating is stated on the individual product listing, packaging or technical documentation. Unless stated otherwise in writing, the IP rating applies only to the external-facing side of the lock - not to the internal assembly, handle, battery compartment, electronics, cables or connectors. The internal side must be installed in a dry, sheltered position. An IP rating describes water resistance, not waterproofing: the lock must not be submerged, pressure washed, or exposed beyond its stated rating, and all seals, gaskets and covers must be correctly fitted and undamaged.
Where a Vault product carries an Ingress Protection (IP) rating, that rating is stated on the individual product listing, packaging or technical documentation. Unless stated otherwise in writing, the IP rating applies only to the external-facing side of the lock - not to the internal assembly, handle, battery compartment, electronics, cables or connectors. The internal side must be installed in a dry, sheltered position. An IP rating describes water resistance, not waterproofing: the lock must not be submerged, pressure washed, or exposed beyond its stated rating, and all seals, gaskets and covers must be correctly fitted and undamaged.
Warranty assessment fee
Vault's manufacturer policy applies a warranty assessment holding fee, which is refundable if the fault is found to be covered under warranty. If a product is assessed as outside warranty or damaged by an excluded cause, a discounted replacement may be offered. We will confirm any applicable fees and options with you before any assessment proceeds.
Vault's manufacturer policy applies a warranty assessment holding fee, which is refundable if the fault is found to be covered under warranty. If a product is assessed as outside warranty or damaged by an excluded cause, a discounted replacement may be offered. We will confirm any applicable fees and options with you before any assessment proceeds.
Your Rights Under Australian Consumer Law
This warranty is provided in addition to your rights under the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
This warranty is provided in addition to your rights under the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Confused? Overwhelmed? We get it.
Choosing the right smart lock can be genuinely tricky - door types, backsets, app platforms, compatibility with your existing hardware... there is a lot to consider. We have decades of experience fitting locks of all types, including smart locks, and we are happy to help.
Our expert recommendation service is free. Upload a few photos of your door and describe what you need, and one of our qualified locksmiths will give you a personalised recommendation.
Get Your Free Recommendation →How it works - three easy steps:
1. Upload photos
A few clear shots of your door, lock and frame - inside and out.
2. We assess
Our locksmith reviews your setup and requirements - door type, weather exposure, how you want to use it.
3. You get a recommendation
A personalised recommendation tailored to your door, budget and needs. No pressure, no upsell.
Also useful while you are deciding:
