Vault Fortress Push Pull Smart Mortice Lock with 3D Face Recognition
The Vault Fortress is a push pull smart mortice lock designed for homeowners wanting a feature-rich entry lock with advanced biometric access. Fortress sits within the signature range and combines 3D facial recognition with a modern long-body push pull format.
Fortress supports facial recognition, fingerprint, PIN code, Bluetooth, RFID card, and app control, with optional remote access available when paired with the Vault G5 Wi-Fi Gateway. Its smart mortice format makes it suitable for hinged-door applications where a full-featured entry lock is required. A video-intercom variant, the Fortress Vision, adds an indoor screen, fish-eye camera and built-in Wi-Fi.
Estimated Warehouse Dispatch
Usually ships in 3 business days.
Usually ships in 3 business days.
Key Features
- Push pull smart mortice lock with integrated long-body handle design.
- 3D facial recognition, fingerprint, PIN code, RFID card, Bluetooth, and app control.
- Optional remote access and smart-home integration via Vault G5 Wi-Fi Gateway.
- Mechanical key backup included.
- Weather-rated body suitable for outdoor residential installations.
- Designed for hinged-door smart entry applications.
Facial Recognition Access
Vault Fortress supports 3D facial recognition for fast touch-free entry on supported installations.
Facial recognition works alongside fingerprint, PIN, RFID card, Bluetooth app control, and backup key access.
User capacity and performance depend on the model-specific hardware and setup.
IP66 Weather Rated (External Module)
The external (outside) module is IP66 weather rated for exposed outdoor use. The internal module, which houses the battery compartment, is for interior use only and is not weather rated.
The external (outside) module is IP66 weather rated for exposed outdoor use. The internal module, which houses the battery compartment, is for interior use only and is not weather rated.
IP66 indicates strong protection against dust and powerful water jets, and applies to the outside module only.
What's in the Box
- Vault Fortress lock body set
- Mortice
- Strike and strike box
- Backup physical key
- RFID fobs x3
- Batteries not included (4 x AA required)
- Installation template
- Digital manual
Battery, Power & Backup Access
- Battery-powered smart lock with low-voltage warning functionality.
- Powered by 4 x AA batteries (6V; not included, per the manual). For charge and maintenance expectations, see our guide to smart lock battery life.
- Mechanical key backup remains available for emergency entry.
- Confirm key access and battery condition as part of initial setup.
Suitable Uses
- Residential front entry doors
- Premium hinged-door smart lock applications
- Homes requiring touch-free and multi-user biometric access
- Doors where a push pull lock body is preferred over a standard lever smart lock
Access Methods
Dimensions
Manufacturer dimension drawing. Front and back panels are approximately 72 mm wide x 400 mm high, with a body depth of roughly 40 mm to 60 mm and a recommended clearance of 52 mm.
Specifications
Wi-Fi Remote Access (Optional)
This smart lock operates via Bluetooth connectivity as standard. Remote access and internet-based control are available only when paired with a compatible Vault Wi-Fi gateway.
When connected to a gateway, users can remotely lock or unlock the door, manage credentials, view activity, and add Alexa or Google Home functionality on supported systems. The dual-band G5 avoids the band-steering problem that affects single-band gateways.
For remote functionality, see the Vault G5 Gateway.
Mechanical Key Backup
This lock includes a mechanical key override to ensure access remains available if batteries are low or electronic access cannot be used.
This lock includes a mechanical key override to ensure access remains available if batteries are low or electronic access cannot be used.
The backup key remains an important emergency method on primary entry doors.
Frequently Asked Questions
Does the Fortress support facial recognition?
Yes. It uses 3D facial recognition (50 face profiles per the supplied manual), alongside the other access methods.
Yes. It uses 3D facial recognition (50 face profiles per the supplied manual), alongside the other access methods.
Does the Fortress support remote access?
Yes, but only when paired with the Vault G5 Wi-Fi Gateway. Without the gateway, the lock operates locally via Bluetooth, keypad, face recognition, fingerprint, RFID and mechanical key. See our guide to what a gateway does.
Yes, but only when paired with the Vault G5 Wi-Fi Gateway. Without the gateway, the lock operates locally via Bluetooth, keypad, face recognition, fingerprint, RFID and mechanical key. See our guide to what a gateway does.
Is there a version with a built-in video intercom and screen?
Yes. The Vault Fortress Vision adds a two-way video intercom, a built-in indoor display screen, an external fish-eye camera and built-in 2.4GHz Wi-Fi (no separate gateway needed), in the same push-pull format.
Yes. The Vault Fortress Vision adds a two-way video intercom, a built-in indoor display screen, an external fish-eye camera and built-in 2.4GHz Wi-Fi (no separate gateway needed), in the same push-pull format.
Is the Fortress suitable for outdoor use?
The IP66 rating applies to the external (outside) module only; the internal module (battery and electronics) is for interior use.
The IP66 rating applies to the external (outside) module only; the internal module (battery and electronics) is for interior use.
Is the Fortress suitable for fire-rated apartment entry doors?
No. Vault smart locks are not certified for fire-rated doors. For Queensland fire door compliance requirements, see Chapter 05 of our Buyer's Guide.
No. Vault smart locks are not certified for fire-rated doors. For Queensland fire door compliance requirements, see Chapter 05 of our Buyer's Guide.
What mortice does the Fortress use?
The Fortress push-pull range uses the Vault Fortress Innovative Mortice. Confirm your door's preparation and thickness before ordering.
The Fortress push-pull range uses the Vault Fortress Innovative Mortice. Confirm your door's preparation and thickness before ordering.
Do I need to confirm fitment before ordering?
Yes. Sending door photos before purchase is recommended. See our installation guide and our guide to common mistakes.
Yes. Sending door photos before purchase is recommended. See our installation guide and our guide to common mistakes.
Additional Information
Fortress vs Fortress Vision
The Vault Fortress Vision is the video-intercom variant of this lock, adding an indoor display screen, a fish-eye camera and built-in Wi-Fi. If you do not need the camera or screen, the standard Fortress offers the same biometric access. See the Vault brand profile.
The Vault Fortress Vision is the video-intercom variant of this lock, adding an indoor display screen, a fish-eye camera and built-in Wi-Fi. If you do not need the camera or screen, the standard Fortress offers the same biometric access. See the Vault brand profile.
The Vault Vision Range
For an on-device video experience, the lever Guardian Vision and the deadbolt Nexus Vision round out the range. For the full lineup, see the Vault smart lock range overview.
For an on-device video experience, the lever Guardian Vision and the deadbolt Nexus Vision round out the range. For the full lineup, see the Vault smart lock range overview.
Facial Recognition - Commercial and Rental Use
Deploying facial recognition in a commercial, strata, or managed rental setting may trigger obligations under the Australian Privacy Act. Review these requirements before installation.
Deploying facial recognition in a commercial, strata, or managed rental setting may trigger obligations under the Australian Privacy Act. Review these requirements before installation.
Mortice Fitment Matters
The Fortress is a push-pull smart mortice lock and uses the Vault Fortress Innovative Mortice. Compatibility should be checked against the actual door preparation - see our guide to common hardware and backset selection mistakes.
The Fortress is a push-pull smart mortice lock and uses the Vault Fortress Innovative Mortice. Compatibility should be checked against the actual door preparation - see our guide to common hardware and backset selection mistakes.
Weather Exposure
The IP66 rating applies to the external (outside) module only. Correct installation and ongoing maintenance still matter, particularly in coastal Queensland environments where salt air accelerates wear.
The IP66 rating applies to the external (outside) module only. Correct installation and ongoing maintenance still matter, particularly in coastal Queensland environments where salt air accelerates wear.
Remote Access via Gateway
Fortress is Bluetooth-first. For remote unlocking, notifications and voice control, add the Vault G5 Gateway. The dual-band G5 avoids the band-steering issue that affects single-band gateways - see Chapter 08 - Gateway Comparison.
Fortress is Bluetooth-first. For remote unlocking, notifications and voice control, add the Vault G5 Gateway. The dual-band G5 avoids the band-steering issue that affects single-band gateways - see Chapter 08 - Gateway Comparison.
Battery and Power
Powered by 4 x AA batteries (6V; not included, per the manual), with a mechanical key backup for all power conditions. For charge and maintenance expectations, see our guide to smart lock battery life.
Powered by 4 x AA batteries (6V; not included, per the manual), with a mechanical key backup for all power conditions. For charge and maintenance expectations, see our guide to smart lock battery life.
Multi-User Suitability
Fortress is better suited to households or properties needing several credential types (face, fingerprint, PIN, RFID, key and app) rather than single-user keypad access alone.
Fortress is better suited to households or properties needing several credential types (face, fingerprint, PIN, RFID, key and app) rather than single-user keypad access alone.
Vault Smart Locks Warranty (Australia)
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal residential or commercial use for:
Returns & Warranty|View Vault Warranty Policy
This warranty operates in addition to your rights under the Australian Consumer Law.
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal residential or commercial use for:
- Standard range: 12 months from the date of purchase
- Select Signature Range models: 24 months (as stated on the product listing or packaging)
Returns & Warranty|View Vault Warranty Policy
This warranty operates in addition to your rights under the Australian Consumer Law.
Vault Fortress - What's in the Box
What's in the Box
- Vault Fortress lock body set
- Mortice
- Strike and strike box
- Backup physical key
- RFID fobs x3
- Batteries not included (4 x AA required)
- Installation template
- Digital manual
Vault Fortress - Dimensions
Front and back panels approx. 72 mm wide x 400 mm high; body depth roughly 40 mm to 60 mm; recommended clearance 52 mm.
Vault Fortress - Brochure
The pages below are the Vault Fortress user manual. For the video-intercom variant, see the Vault Fortress Vision.
Page 1
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Vault Warranty
Vault Smart Locks products are backed by a manufacturer's warranty against defects in materials and workmanship under normal residential or commercial use. All claims are handled locally by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries - start with us and we'll manage the process with Vault on your behalf.
Warranty Summary
How to Make a Claim
For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
- Contact Terry's Gold Coast Smart Locks through the Returns & Warranty page above, with your proof of purchase (invoice or receipt).
- Have your product model and serial number (if applicable) ready, along with a brief description of the fault and your installation address.
- We assess your claim with Vault and advise the outcome and next steps. You may be asked to return the product for inspection.
What This Warranty Does Not Cover
- Normal wear and tear.
- Cosmetic damage that does not affect performance.
- Damage caused by incorrect installation, misuse, neglect, modification, or accident.
- Damage due to improper handling, or installation by an unlicensed technician.
- Products that have been disassembled, tampered with, or where the security seal or warranty label has been removed.
- Battery leakage or failure, or damage caused by incorrect battery usage.
- Environmental or weather damage caused by use outside recommended operating conditions.
- Labour, installation, or removal costs associated with replacing or reinstalling products.
- Work performed before warranty approval or assessment.
Important Notes
IP ratings and weather resistance
Where a Vault product carries an Ingress Protection (IP) rating, that rating is stated on the individual product listing, packaging or technical documentation. Unless stated otherwise in writing, the IP rating applies only to the external-facing side of the lock - not to the internal assembly, handle, battery compartment, electronics, cables or connectors. The internal side must be installed in a dry, sheltered position. An IP rating describes water resistance, not waterproofing: the lock must not be submerged, pressure washed, or exposed beyond its stated rating, and all seals, gaskets and covers must be correctly fitted and undamaged.
Where a Vault product carries an Ingress Protection (IP) rating, that rating is stated on the individual product listing, packaging or technical documentation. Unless stated otherwise in writing, the IP rating applies only to the external-facing side of the lock - not to the internal assembly, handle, battery compartment, electronics, cables or connectors. The internal side must be installed in a dry, sheltered position. An IP rating describes water resistance, not waterproofing: the lock must not be submerged, pressure washed, or exposed beyond its stated rating, and all seals, gaskets and covers must be correctly fitted and undamaged.
Warranty assessment fee
Vault's manufacturer policy applies a warranty assessment holding fee, which is refundable if the fault is found to be covered under warranty. If a product is assessed as outside warranty or damaged by an excluded cause, a discounted replacement may be offered. We will confirm any applicable fees and options with you before any assessment proceeds.
Vault's manufacturer policy applies a warranty assessment holding fee, which is refundable if the fault is found to be covered under warranty. If a product is assessed as outside warranty or damaged by an excluded cause, a discounted replacement may be offered. We will confirm any applicable fees and options with you before any assessment proceeds.
Your Rights Under Australian Consumer Law
This warranty is provided in addition to your rights under the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
This warranty is provided in addition to your rights under the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
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