Vault Fortress Push Pull Smart Mortice Lock with 3D Face Recognition
The Vault Fortress is a push pull smart mortice lock designed for homeowners wanting a feature-rich entry lock with advanced biometric access. Fortress sits within the signature range and combines 3D facial recognition with a modern long-body push pull format.
Fortress supports facial recognition, fingerprint, PIN code, Bluetooth, RFID card, and app control, with optional remote access available when paired with the Vault G5 Wi-Fi Gateway. Its smart mortice format makes it suitable for hinged-door applications where a full-featured entry lock is required.
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Key Features
- Push pull smart mortice lock with integrated long-body handle design.
- 3D facial recognition, fingerprint, PIN code, RFID card, Bluetooth, and app control.
- Optional remote access and smart-home integration via Vault G5 Wi-Fi Gateway.
- Mechanical key backup included.
- Weather-rated body suitable for outdoor residential installations.
- Designed for hinged-door smart entry applications.
Facial Recognition Access
Vault Fortress supports 3D facial recognition for fast touch-free entry on supported installations.
Facial recognition works alongside fingerprint, PIN, RFID card, Bluetooth app control, and backup key access.
User capacity and performance depend on the model-specific hardware and setup.
Fortress is IP66 weather rated, making it suitable for exposed outdoor use.
What's in the Box
- Vault Fortress lock body set
- Mortice
- Strike and strike box
- Backup physical key
- RFID fobs x3
- Lithium battery
- Installation template
- Digital manual
Battery, Power & Backup Access
- Battery-powered smart lock with low-voltage warning functionality.
- A lithium battery is included.
- Mechanical key backup remains available for emergency entry.
- Confirm key access and battery condition as part of initial setup.
Suitable Uses
- Residential front entry doors
- Premium hinged-door smart lock applications
- Homes requiring touch-free and multi-user biometric access
- Doors where a push pull lock body is preferred over a standard lever smart lock
Access Methods
Dimensions

Specifications
Wi-Fi Remote Access (Optional)
This smart lock operates via Bluetooth connectivity as standard. Remote access and internet-based control are available only when paired with a compatible Vault Wi-Fi gateway.
When connected to a gateway, users can remotely lock or unlock the door, manage credentials, view activity, and add Alexa or Google Home functionality on supported systems.
For remote functionality, see the Vault G5 Gateway.
This lock includes a mechanical key override to ensure access remains available if batteries are low or electronic access cannot be used.
Frequently Asked Questions
- Does Fortress support facial recognition?
Yes. Fortress uses 3D facial recognition, and the manual includes a face user capacity of 50. - Is Fortress suitable for outdoor use?
Yes. Fortress is IP66 weather rated. - Does Fortress support remote access?
Yes, but only when paired with the Vault G5 Wi-Fi Gateway. Without the gateway, the lock operates locally through onboard credentials and Bluetooth. - Is Fortress suitable for apartment entry doors?
Vault smart locks are not suitable for fire-rated doors such as apartment entry doors. - Do I need to confirm fitment before ordering?
Yes. Sending door photos before purchase is recommended to confirm compatibility.
Additional Information
- Entry Lock Positioning: Fortress is a premium-entry style push pull lock intended for primary residential doors rather than simple internal latch applications.
- Mortice Fitment Matters: Because the product details only describe a smart mortice, compatibility should be checked against the actual door preparation before ordering.
- Multi-User Suitability: Fortress is better suited to households or properties needing several credential types rather than single-user keypad access alone.
- Weather Exposure: The lock is weather-rated, but correct installation and ongoing maintenance still matter in exposed environments.
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal use for:
- Mechanical components: 2 years
- Electronic components: 2 years
Vault Smart Locks Warranty Overview
Vault Smart Locks products sold in Australia are covered by a manufacturer warranty against defects in materials and workmanship under normal residential and light commercial use.
This overview summarises the structure of Vault warranty coverage. Full terms, exclusions and claim procedures are available via the official Vault warranty policy.
Warranty Periods Summary
What the Warranty Covers
- Defects in materials and workmanship under normal use.
- Repair or replacement of faulty components at manufacturer discretion.
- Assessment of product condition to determine appropriate remedy.
Common Exclusions
- Incorrect installation or failure to follow installation instructions.
- Misuse, abuse, forced entry damage or tampering.
- Exposure to extreme environmental conditions (water ingress, corrosion, chemicals).
- Normal wear and tear including surface finishes.
- Battery failure or damage caused by battery leakage.
- Use of non-approved accessories or components.
- Labour, removal, reinstallation or freight costs.
Installation & Usage Requirements
- Installation must follow manufacturer instructions.
- Products must be used within specified door thickness and application limits.
- Regular maintenance and cleaning must be carried out as recommended.
- Smart functions require correct configuration via the Vault app.
Warranty Claim Process
- Retain proof of purchase.
- Contact the original place of purchase or supplier.
- Provide details of the issue and supporting information.
- Return the product if requested for assessment.
- Outcome may include repair, replacement, or refund depending on assessment.
Australian Consumer Law
Vault Smart Locks warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Official Warranty Information
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