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Vault Pulse Smart Access Control with 3D Face Recognition for Electric Strike Doors

Vault

MRRP $449.00
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SKU:
STK Vault_Pulse
UPC:
9309003467171
Availability:
Usually ships in 3 Business Days
Colour/Finish:
Black
Type of Handle:
None
atc-product:
10697
Access Method:
App Enabled
Access Method:
Bluetooth
Access Method:
WiFi
Access Method:
Pin Code
Access Method:
Fob/Card/RFID
Access Method:
Fingerprint
Access Method:
Facial Recognition
Feature:
Facial Recognition
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Vault Pulse Smart Access Control with 3D Face Recognition for Electric Strike Doors

At A Glance

At A Glance
3D Face3D Face FingerprintFingerprint PIN CodePIN Code RFID Card / FobRFID Card / Fob Bluetooth AppBluetooth App Remote (Optional G5)Remote (Optional G5) Mechanical key not availableMechanical Key
Not Available

The Vault Pulse Smart Access Control (Vault_Pulse) is a wall-mounted smart access controller for doors fitted with an electric or magnetic strike. It combines 3D facial recognition with fingerprint, PIN code, RFID card and Bluetooth app access in a rugged aluminium-frame keypad, and releases the strike to unlock the door. It is the face-recognition member of the Vault access-control range, beside the Vault Arena and Vault Edge.

Pulse is a wired 12V system. It connects to a power supply, the strike, an exit button and an optional doorbell, and is set up and operated from the Vault Smart Locks app over Bluetooth 5.0. Adding the optional Vault G5 Gateway bridges it to your Wi-Fi for remote management - see what a gateway does.

It holds 100 faces, 100 fingerprints and 1000 cards, which suits offices, gates, common doors and shared entries with many users. If your door instead suits a self-contained face-recognition lockset, see the Vault Guardian; for the wider brand line-up see the Vault brand profile.

Dispatch
Estimated Dispatch
Usually ships in 3 business days.

Face recognition icon Facial Recognition Access

Pulse includes 3D facial recognition for fast, touch-free entry, alongside fingerprint, PIN, RFID card and Bluetooth app control. It stores up to 100 face profiles, and the manual confirms the figure - the Pulse is the face-recognition model in Vault's access-control range.

3D structured-light recognition captures depth rather than a flat image. For a plain-English explanation of why 3D differs from a 2D camera, see Chapter 06 - 2D vs 3D facial recognition, and for how the sensor tells a face from a photograph, liveness detection.

Confirm the exact product revision and installation suitability before purchase.

Installation requirements icon
Installation Requirements
The Vault Pulse is a wired 12V system and should be installed by a suitably licensed installer. A compatible electric or magnetic strike is required and is sold separately. Any 240V mains connection for the power supply must be completed by a licensed electrician.
For apartment entry doors or other fire-rated openings, a suitable fire-rated strike may be required as part of the complete door system - see apartment fire-door compliance. Terry's offers a site survey and professional installation service for access-control jobs; start at Advice and Installation.
Weather rating icon
IP66 Weather Rating
The Pulse reader is rated IP66 - dust-tight and protected against heavy water jets - which suits covered outdoor entries, gates and sheltered external doors. The power supply, strike and any connected accessories must be housed and protected for their own location, and the reader should sit out of sustained direct weather where possible. See the Australian IP ratings guide, and for salt-air positions our notes on coastal environments and how coastal exposure shortens lock life.

Key Features

  • Wall-mounted smart access controller for electric-strike and magnetic-strike doors - it releases the strike, it does not replace the door lock body.
  • 3D facial recognition plus fingerprint, PIN code, RFID card and Bluetooth app unlock - compare the credential types in Chapter 03.
  • Rugged aluminium-frame keypad, IP66 rated.
  • Wired 12V system with exit button, optional doorbell and optional Bluetooth remote control.
  • High capacities: 1000 cards, 100 fingerprints, 100 faces.
  • Fast 1.5 second unlocking time; Bluetooth 5.0 for local setup and app management.
  • Optional Wi-Fi remote access via the Vault G5 Gateway - browse the gateway and bridge accessories range.
  • Managed through the Vault Smart Locks app - permanent, timed, one-time, custom and recurring passcodes, app eKeys and unlock records.

Access Methods

Method Available Notes
3D Face Recognition Yes Up to 100 faces; touch-free 3D recognition - how facial recognition works
Fingerprint Yes Up to 100 enrolled fingerprints - how fingerprint access works
Keypad / PIN Yes PIN codes managed in the app; the factory default PIN is 123456 - change it at setup. PIN access explained
RFID Card / Fob Yes Up to 1000 cards or fobs - RFID credentials explained
Bluetooth (App) Yes Unlock and manage from the Vault Smart Locks app within Bluetooth range - Bluetooth access explained
Wi-Fi Remote Optional Remote unlock and management with the optional Vault G5 Gateway - remote access explained
Mechanical Key Not Available Pulse is a reader that controls a strike; it has no keyway. Provide a strike-appropriate mechanical egress or key override separately - locks without a key override
Palm Recognition Not Available Not offered on any current Vault product

Compare credential types in the access methods comparison, or browse every palm or face recognition lock we stock.

What's in the Box

  • Access control host x1
  • Mounting plate x1
  • Screws (4 + 1)
  • Hex screwdriver x1
Vault Pulse box contents: access control host, mounting plate with screws, and hex screwdriver
The electric or magnetic strike, power supply and exit button are wired separately and are not included unless stated on the listing.
Compatibility icon
Electric Strike Compatibility
The Vault Pulse is designed to drive a compatible electric or magnetic strike from its 12V system. The strike is not supplied and must be selected to suit the door, frame, power supply and application - it is a separate item, not a Vault catalogue product.
Confirm strike voltage and current, fail-safe or fail-secure mode, cabling path and power requirements before ordering. For fire-rated openings, a suitable fire-rated strike may be required. See the Buyer's Guide door-type compatibility matrix and where fire-door rules apply.

Installation and System Arrangement

Pulse is the access controller in a wired system. A 12V power supply feeds the controller, which drives the electric or magnetic strike on the door, with an exit button to release the door from inside and an optional doorbell and Bluetooth remote control. The controller itself surface-mounts to the wall on its plate: the manual's four steps are the cable hole, the mounting plate, the wiring to the power supply, and hooking the unit onto the plate and securing the screw.

Vault Pulse typical installation arrangement: power source, controller, magnetic strike, doorbell, exit button, access controller and optional Bluetooth remote control
Typical wiring arrangement. Full wiring detail and terminal assignments are in the Brochure and PDF Files tabs. Installation should be carried out by a suitably qualified installer - see installation and troubleshooting and the common installation mistakes.
Installation
Professional installation recommended
Because Pulse is a wired 12V system driving a strike, it should be installed by a qualified installer. On the Gold Coast we offer a site survey and installation service - start at our Advice and Installation page. If you are weighing up doing it yourself, read when DIY is reasonable first.

Power, Wiring and System Requirements

  • Power supply: 12V DC (separate supply required)
  • Operating current: 1A; standby current: 15mA
  • Drives an electric or magnetic strike (fail-safe or fail-secure per your strike and installation)
  • Supports an exit button (to release the door from inside) and an optional doorbell
  • Optional Bluetooth remote control
  • Connects over Bluetooth 5.0 to the Vault Smart Locks app (Android 4.3 / iOS 7.0 and above)
  • This is a hardwired access controller, not a battery-powered standalone smart lock - so read what happens in a power outage and plan the strike's behaviour accordingly

The power supply, strike, exit button and cabling are specified for your door and are wired separately.

Vault Smart Locks App

The Pulse is set up and managed through the Vault Smart Locks app, available for iOS and Android iOS App StoreAndroid Google Play (Android 4.3 and above, iOS 7.0 and above).

The app is used to enrol faces, fingerprints and cards, add and revoke users, issue permanent, timed, one-time, custom and recurring passcodes, send app eKeys, and review the unlock log over Bluetooth. Remote management from outside Bluetooth range needs the Vault G5 Gateway. Vault runs its own Vault Smart Locks app platform, and how the app ecosystems compare is in Chapter 15 - choosing a platform and which smart lock platform is right for you.

Suitable Uses

  • Office, studio and commercial entries with an electric or magnetic strike
  • Gates and common-area doors in apartments and complexes - read the Buyer's Guide strata checks first
  • Staff or tenant access points needing many cards and fast, touch-free entry
  • Doors where a wired reader and strike suit the installation better than a battery door lock - see the door-type compatibility matrix
  • Covered outdoor entries where the IP66 reader gets weather protection - one of the palm or face recognition options in the smart lock range
  • Short-stay and multi-tenant buildings that want an audit trail of who came through and when

Available Finish Options

  • Silver
    Silver
    (This Product)
    STK Vault_Pulse

Finish selection does not affect functionality, compliance, or performance.

Vault Access-Control Range

Model Face Recognition Weather Rating Distinguishing Feature
Vault Pulse (This Product) Yes (3D, 100 faces) IP66 Adds 3D face recognition to the access-control format; 100 fingerprints / 1000 cards; K5 / K5F manual
Vault Arena No IP66 Fingerprint, PIN, RFID and Bluetooth; 100 fingerprints / 1000 cards; relay output plus exit-button, doorbell and backup-power (UPS) terminals; K2 / K2F manual
Vault Edge No IP67 (as listed) Fingerprint, PIN, RFID and Bluetooth; NO / COM / NC relay for an electric strike or electric bolt; request-to-exit input; lowest-priced controller in the range

All three are wired 12V controllers on the Vault Smart Locks app with optional G5 remote access. The Vault range guide covers the access-control trio alongside the door locks.

Full Specifications

Brand Vault - Vault brand profile
Item Code Vault_Pulse
Model Pulse - the manual covers models K5 / K5F
Product Type Wired smart access controller for electric-strike doors
Application Electric strike and magnetic strike doors
Frame Material Aluminium (silver finish)
Access Methods 3D face recognition, fingerprint, PIN code, RFID card or fob, Bluetooth app
App / Remote Vault Smart Locks app (Bluetooth 5.0); remote access via the optional Vault G5 Gateway
Supported Systems Android 4.3 and above, iOS 7.0 and above
Communication Bluetooth 5.0
Face Capacity 100
Fingerprint Capacity 100
Card Capacity 1000
Power Supply 12V DC (separate supply, wired)
Operating Current 1A
Standby Current 15mA
Unlocking Time 1.5 seconds
Exit Button / Doorbell Exit-button input; optional doorbell; optional Bluetooth remote control
Key Override None - the Pulse has no keyway; mechanical egress is part of the strike arrangement
Weather Rating IP66 - IP ratings explained
Dimensions 79mm W x 145mm H x 19mm T
Mounting Surface, wall-mounted on the supplied mounting plate
Warranty Vault - 12 months (standard range)

Dimensions

Reader: 79mm W x 145mm H x 19mm T
Figures are from the Pulse manual's specification table - Vault publishes no dimension drawing for this controller. Allow space for the mounting plate and cabling behind the reader.

Wi-Fi Remote Access (Optional)

Pulse is controlled over Bluetooth from the Vault Smart Locks app as standard. Bluetooth control works when you are near the reader and needs no internet connection.

Adding the optional Vault G5 Gateway bridges the system to your home Wi-Fi so you can manage users, read unlock records and delete or change passcodes remotely. For how a gateway works and whether you need one, see what a gateway does, the G5 in the gateway comparison and the note on 2.4GHz Wi-Fi and band steering, or the blog on whether you need a gateway at all. Every Wi-Fi capable smart lock we stock is in one category.

Frequently Asked Questions

Is Pulse a door lock?
No. Pulse is a wall-mounted access-control reader that unlocks the door by releasing an electric or magnetic strike. It is not a battery door lock and does not replace the lock body. For a self-contained face-recognition lockset, see the Vault Guardian; for the rest of the Vault door locks, the Vault range guide.
Is the electric strike included, and which type do I need?
No - the strike is sold separately and is not a Vault product. Choose it for the door and frame, and decide between fail-secure (stays locked when power drops) and fail-safe (releases when power drops) based on the opening's egress and fire requirements. See the door-type compatibility matrix and, for apartment doors, what is actually compliant on a fire door.
Does Pulse need mains power?
Pulse runs on a 12V DC supply, which is wired in during installation along with the strike and exit button - it is not battery powered. It draws 1A when operating and about 15mA on standby. Any 240V connection for the supply is a licensed electrician's job; the site survey sorts out the arrangement.
Is the face recognition 2D or 3D?
Pulse uses 3D structured-light face recognition, which captures depth rather than a flat image and holds up to 100 faces. See 2D vs 3D facial recognition and liveness detection.
Can I manage Pulse remotely?
Yes, with the optional Vault G5 Gateway. Without the gateway it is managed locally over Bluetooth 5.0 from the Vault Smart Locks app. See Wi-Fi and remote access and what a gateway does.

Additional Information

Plan the strike and egress
Pulse controls a strike, so the strike type (fail-safe vs fail-secure), power supply, exit button and any emergency egress must be planned for your door and local requirements. A qualified installer should confirm the arrangement - see our installation service and Advice and Installation.
Face recognition in practice
3D recognition is convenient but should be enrolled carefully and paired with a PIN or card as a backup. For how face recognition performs, its privacy considerations and liveness detection, see liveness detection and the privacy notes.
Fire-rated openings
Fire performance belongs to the complete door and strike system, not to the Pulse controller. On an apartment or strata fire door the strike must itself be suitable for the door - see where fire-door rules apply, the strata checklist and why you cannot just swap hardware.
Power loss behaviour
A wired controller only works while its 12V supply is live. A fail-secure strike stays locked and a fail-safe strike releases when power drops, so decide which the opening needs and consider a battery-backed 12V supply for doors that must keep working through an outage. Background: power outages and electronic locks.
Where Pulse sits in the Vault range
Pulse is one of Vault's three access-control readers for electric-strike doors, alongside the Arena and Edge - the Pulse is the one with 3D face recognition. If your door instead suits a self-contained lockset, see the face-recognition Guardian. See the full Vault range guide and the Vault brand profile.

Warranty

Warranty
Vault Smart Locks Warranty (Australia)
Vault Smart Locks products purchased in Australia are covered against defects in materials and workmanship under normal residential or commercial use for:
  • Standard range: 12 months from the date of purchase
  • Select Signature Range models: 24 months (as stated on the product listing or packaging)
Cover applies to the original purchaser and is not transferable. Batteries and battery-related damage, consumables, cosmetic finishes, incorrect or unlicensed installation, misuse, and normal wear and tear are excluded.
Returns & Warranty|View Vault Warranty Policy
This warranty operates in addition to your rights under the Australian Consumer Law.

Download PDF Resources

Vault Pulse User Manual (PDF)
Twelve-page manual for the Pulse (models K5 / K5F): structure and inclusions, the specification table (aluminium frame, 79 x 145 x 19mm, Bluetooth 5.0, 12V, 1A / 15mA, 1.5s unlock, IP66, 1000 cards / 100 fingerprints / 100 faces), the four-step wall-mount installation with wiring diagram, then app registration, passcodes, eKeys, cards, fingerprints, face enrolment and gateway setup.
Vault G5 Gateway User Manual (PDF)
Four-page manual for the optional G5 Wi-Fi gateway that adds remote access to this controller - app registration, connecting the controller to your phone, what the gateway does (remote unlock records, clock calibration and remote passcode changes) and the pairing panels.
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Vault Pulse Smart Access Control - FAQ, Setup and Owner's Guide

Everything below is here to help you specify, install, set up and live with the Vault Pulse. For general smart-lock questions see our Smart Lock FAQ (Chapter 13), for the credential types see Chapter 03 - Access Methods, and for the whole Vault line-up the Vault range guide.

Access Control Basics

What is the Vault Pulse, and how is it different from a smart lock?
The Pulse is a wall-mounted access controller. It reads a credential - face, fingerprint, PIN, card or the app - and releases an electric or magnetic strike fitted to the door. A smart lock such as the Vault Guardian replaces the door's own lock body and runs on batteries; the Pulse leaves the door hardware to the strike and runs on a wired 12V supply. Which you want depends on the door: managed, shared or high-traffic openings usually suit the reader-and-strike format, a single front door usually suits a lockset. The door-type compatibility matrix walks through it.
What exactly does the Pulse switch?
It drives an electric strike or a magnetic strike (maglock) fitted to the door or frame. The strike is not included and is not a Vault product - your installer selects it for the door, frame and power supply. The Pulse itself has no bolt, latch or keyway.
Fail-safe or fail-secure - which strike do I need?
A fail-secure strike stays locked when power is lost and a fail-safe strike releases. Emergency egress rules, fire-door requirements and how the building behaves in an outage decide it, and the installer confirms it before ordering. For apartment and strata doors start with apartment fire-door compliance and the strata checklist.
What happens when the power fails?
The controller stops reading credentials until the 12V supply returns, and the door does whatever the strike does without power - fail-secure stays locked, fail-safe opens. If the door must keep working through an outage, specify a battery-backed 12V supply. Our note on power outages covers the general picture.
Is there a key override?
No. The Pulse has no keyway - the greyed Mechanical Key row in the Access Methods table says so plainly. Mechanical egress or a key override, where one is needed, is provided by the strike and door hardware, not by the reader. Read what a key override does and does not do and locks without a key override.
Can I use it on a gate?
Yes, where the gate takes an electric or magnetic strike and the reader can be positioned under cover - the reader is IP66, but the power supply and strike need protecting for their own location. Read our notes on coastal environments if the gate faces salt air.

Face Recognition and Credentials

How does the 3D face recognition work?
The Pulse uses structured-light 3D recognition: it maps the depth of a face rather than matching a flat picture, which is what separates it from a 2D camera. Up to 100 face profiles are stored, and enrolment is done at the reader through the Vault Smart Locks app. Chapter 06 explains 2D versus 3D and liveness detection covers why a photo does not open the door.
Is face recognition a privacy concern for a workplace or strata building?
It can be, because a face template is biometric data. Enrol only people who consent, keep a PIN or card as the fallback credential, and read the privacy notes before rolling it out across tenants or staff.
How many fingerprints, cards and PINs can it hold?
100 fingerprints, 1000 cards or fobs and 100 faces, per the Pulse manual. PIN codes are created in the app as permanent, timed, one-time, custom or recurring passcodes. Compare the credential types in Chapter 03 and browse the RFID and fob category for compatible credentials.
What kinds of passcode can I issue?
Permanent codes for regular users, timed codes that work between a start and end time, one-time codes for a single entry, custom codes you set yourself and recurring codes that repeat on chosen days - all created and revoked in the Vault Smart Locks app over Bluetooth. The factory default PIN is 123456 and should be changed at setup.
What is an eKey?
An eKey is app access shared with another Vault Smart Locks user, so they can unlock from their own phone over Bluetooth. Like passcodes, eKeys can be permanent or time-limited and are revoked from the administrator's app.
Which cards and fobs work?
The Pulse reads the RFID cards and fobs supplied for the Vault range, enrolled one at a time in the app. Up to 1000 can be registered, which is why the Pulse suits staff and tenant entries. RFID credentials explained.

Power, Wiring and Installation

What power supply does it need?
A 12V DC supply, wired in separately. The controller draws 1A when operating and about 15mA on standby; size the supply for the controller plus the strike it drives. Any 240V connection to the supply must be made by a licensed electrician.
What else does the installer need to supply?
The power supply, the electric or magnetic strike, an exit button for the secure side, cabling, and optionally a doorbell and a Bluetooth remote control. The Pulse box holds the controller, its mounting plate, screws (4 + 1) and a hex screwdriver.
How is the controller mounted?
It surface-mounts on the wall beside the door. The manual's installation runs in four steps: drill the cable hole, fix the mounting plate, wire the controller to the power supply, then hook the unit onto the plate and secure the screw. Allow space behind the 79 x 145 x 19mm reader for the plate and cabling.
Who should install it?
A licensed installer - it is a wired 12V system that drives door hardware, and any 240V work is an electrician's. On the Gold Coast, Terry's offers a site survey and installation service; see Advice and Installation. If you are considering DIY, when DIY is reasonable and the common installation mistakes are worth reading first.
Can the reader go outdoors?
Yes - the reader is IP66 rated against dust and heavy water jets, which suits covered entries and gates. Keep it out of sustained direct weather where you can, and house the supply and strike for their own positions. IP ratings explained; coastal sites should read how salt air shortens lock life.

Remote Access and Gateway

Do I need the G5 Gateway?
Not to use the Pulse. It works fully over Bluetooth when your phone is in range. The Vault G5 Gateway (sold separately) connects it to your Wi-Fi so you can manage users, read unlock records and delete or change passcodes from anywhere. Do you need a gateway at all? answers the question in general terms.
What Wi-Fi does the G5 need?
Home Wi-Fi within Bluetooth reach of the controller - the G5 sits between the two. Most smart-lock gateways work on the 2.4GHz band, so if your router merges its bands read about band steering before setup, and check the G5 page for its own network notes. Place the gateway sensibly (placement tips), and if it keeps dropping out, the real fixes.
What still works if the internet goes down?
Everything local: face, fingerprint, PIN, card and Bluetooth app unlocking keep working because the credentials are held in the controller. Only remote management through the gateway pauses until the connection returns - see internet-down behaviour.
Can one G5 serve more than one Vault device?
The G5 is the shared gateway of the whole Vault range and bridges the Vault devices within its Bluetooth reach. The G5 page covers pairing and its light status.

Suitability and Compliance

Can the Pulse be used on an apartment or fire-rated entry door?
The controller can, because it mounts on the wall, not the door - what matters is the strike, which must be suitable for the fire door and fitted without compromising the door's rating. See where fire-door rules apply, certified smart locks for apartment fire doors and the body-corporate notes on who has to approve it.
Is it suitable for a strata or body-corporate building?
It is a common fit for shared entries and common-area doors, but strata approval and the building's fire and egress requirements come first. Run the Buyer's Guide strata checks and the strata checklist.
Does it keep a record of who came in?
Yes - unlock records are read in the Vault Smart Locks app over Bluetooth, and remotely with the G5 Gateway. For short-stay and multi-tenant buildings, why an audit trail matters.
Which sibling should I choose - Pulse, Arena or Edge?
All three are wired 12V controllers on the same app with fingerprint, PIN, RFID and Bluetooth. The Pulse adds 3D face recognition (100 faces). The Arena drops face recognition and keeps the 100-fingerprint / 1000-card capacities, and the Edge is the lowest-priced of the three. If face recognition is not needed, the Arena is the like-for-like saving.

App and Management

Which app does it use, and where do I get it?
The Vault Smart Locks app, free for iOS and Android iOS App StoreAndroid Google Play (Android 4.3 and above, iOS 7.0 and above). Register an account, then add the controller over Bluetooth. Vault runs its own app platform, and Chapter 15 compares the app ecosystems.
Can more than one administrator manage it?
Access is managed from the administrator's Vault Smart Locks account, which can share app eKeys and passcodes with other users. Keep the administrator account with whoever manages the building or business, and transfer it if that changes.
Does the Pulse work with Alexa or Google Home?
Voice and smart-home integration for the Vault range runs through the G5 Gateway rather than the controller itself - see the G5 Gateway page for what it supports.

Warranty and Support

What warranty does the Pulse carry?
Vault's standard 12-month warranty against defects in materials and workmanship, for the original purchaser - the full terms are in the Warranty section above. Batteries do not arise on a wired controller; incorrect or unlicensed installation is excluded, which is another reason to use a licensed installer. Vault charges a refundable assessment holding fee on warranty assessments ($200 in metropolitan areas, $250 elsewhere), returned if the fault is covered - contact us first and we will guide the claim.
Can Terry's install it for me?
Yes, across the Gold Coast - book a site survey for access-control work so the strike, supply and cabling are specified before anything is ordered. Advice and Installation explains the service.

Related Products, Guides and Chapters

Vault access-control range: Vault Arena (no face recognition) · Vault Edge (lowest-priced) · Vault G5 Gateway (remote access)

Vault face-recognition door locks: Guardian lever lock · Fortress push-pull · Nexus deadbolt · Zenith slimline · Alpha slimline · Guardian Vision intercom · Fortress Vision intercom · Nexus Vision intercom

Buyer's Guide chapters: Ch 03 Access Methods · Ch 04 Door Types · Ch 05 Fire Doors · Ch 06 Facial Recognition · Ch 07 Short-Stay · Ch 08 Gateways · Ch 10 Brand Profiles · Ch 11 Standards and IP · Ch 12 Installation · Ch 13 Smart Lock FAQ · Ch 15 App Platforms

Helpful blog reading: Introducing the Vault Smart Lock Range · Apartment Fire Doors - What Is Compliant · G2 vs G3 vs G4 vs G5 Gateways · Why Smart Locks Drop Off Wi-Fi · The Realities of Electronic Door Locks · Mechanical Key Override · Which Smart Lock Platform Is Right for You · Site Survey and Installation

Vault Logo

What's in the Box - Vault Pulse

Vault Pulse box contents: access control host, mounting plate with screws, and hex screwdriver
  • Access control host x1
  • Mounting plate x1
  • Screws (4 + 1)
  • Hex screwdriver x1
The electric or magnetic strike, power supply, exit button and doorbell are wired separately and are not included unless stated on the listing. The Vault G5 Gateway is sold separately.

Typical Installation Arrangement

Vault Pulse typical installation arrangement: power source, controller, magnetic strike, doorbell, exit button, access controller and optional Bluetooth remote control
Typical wiring arrangement showing the power source, controller, strike, doorbell, exit button and optional Bluetooth remote. Installation should be carried out by a suitably qualified installer.
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Vault Pulse - Product Brochure

Vault Pulse user manual page 1 - Cover
Page 1 - Cover
Vault Pulse user manual page 2 - Contents
Page 2 - Contents
Vault Pulse user manual page 3 - Lock structure, inclusions and specifications
Page 3 - Lock structure, inclusions and specifications
Vault Pulse user manual page 4 - Installation preparation and details
Page 4 - Installation preparation and details
Vault Pulse user manual page 5 - Wiring diagram
Page 5 - Wiring diagram
Vault Pulse user manual page 6 - Registration and pairing
Page 6 - Registration and pairing
Vault Pulse user manual page 7 - Add locks and user management
Page 7 - Add locks and user management
Vault Pulse user manual page 8 - Fingerprints and cards
Page 8 - Fingerprints and cards
Vault Pulse user manual page 9 - Face recognition and settings
Page 9 - Face recognition and settings
Vault Pulse user manual page 10 - Records and gateway management
Page 10 - Records and gateway management
Vault Pulse user manual page 11 - Gateway setup
Page 11 - Gateway setup
Vault Pulse user manual page 12 - Back cover
Page 12 - Back cover
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PDF Files - Vault Pulse Smart Access Control

Vault Pulse User Manual (PDF)
Twelve-page manual for the Pulse (models K5 / K5F): structure and inclusions, the specification table, the four-step wall-mount installation with wiring diagram, then app registration, passcodes, eKeys, cards, fingerprints, face enrolment and gateway setup.
Vault G5 Gateway User Manual (PDF)
Four-page manual for the optional G5 Wi-Fi gateway that adds remote access to this controller - app registration, connecting the controller to your phone, what the gateway does (remote unlock records, clock calibration and remote passcode changes) and the pairing panels.
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Vault Warranty

Vault Smart Locks products are backed by a manufacturer's warranty against defects in materials and workmanship under normal residential or commercial use. All claims are handled locally by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries - start with us and we'll manage the process with Vault on your behalf.

Warranty Summary

Warranty period12 months from the date of purchase (limited warranty). Select Signature Range models carry a 24-month warranty - this is stated on the product listing or packaging.
What is coveredDefects in materials and workmanship under normal residential or commercial use.
RemedyAt Vault's discretion: repair, replacement with the same or an equivalent model, or a refund of the original purchase price.
Who is coveredThe original purchaser only. This warranty is not transferable to subsequent owners.
Proof of purchaseRequired for all claims (invoice or receipt).
Coverage regionAustralia. Provided by Vault Smart Locks Pty Ltd.

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
  1. Contact Terry's Gold Coast Smart Locks through the Returns & Warranty page above, with your proof of purchase (invoice or receipt).
  2. Have your product model and serial number (if applicable) ready, along with a brief description of the fault and your installation address.
  3. We assess your claim with Vault and advise the outcome and next steps. You may be asked to return the product for inspection.

What This Warranty Does Not Cover

  • Normal wear and tear.
  • Cosmetic damage that does not affect performance.
  • Damage caused by incorrect installation, misuse, neglect, modification, or accident.
  • Damage due to improper handling, or installation by an unlicensed technician.
  • Products that have been disassembled, tampered with, or where the security seal or warranty label has been removed.
  • Battery leakage or failure, or damage caused by incorrect battery usage.
  • Environmental or weather damage caused by use outside recommended operating conditions.
  • Labour, installation, or removal costs associated with replacing or reinstalling products.
  • Work performed before warranty approval or assessment.

Important Notes

IP ratings and weather resistance
Where a Vault product carries an Ingress Protection (IP) rating, that rating is stated on the individual product listing, packaging or technical documentation. Unless stated otherwise in writing, the IP rating applies only to the external-facing side of the lock - not to the internal assembly, handle, battery compartment, electronics, cables or connectors. The internal side must be installed in a dry, sheltered position. An IP rating describes water resistance, not waterproofing: the lock must not be submerged, pressure washed, or exposed beyond its stated rating, and all seals, gaskets and covers must be correctly fitted and undamaged.
Warranty assessment fee
Vault's manufacturer policy applies a warranty assessment holding fee, which is refundable if the fault is found to be covered under warranty. If a product is assessed as outside warranty or damaged by an excluded cause, a discounted replacement may be offered. We will confirm any applicable fees and options with you before any assessment proceeds.
Your Rights Under Australian Consumer Law
This warranty is provided in addition to your rights under the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Ask our expert locksmith - 30 years experience

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Also useful while you are deciding: