ABUS Key Garage Smart Bluetooth Replacement Shackle - KG787BTSHKL
This is the replacement shackle for ABUS's Bluetooth Smart KeyGarage - the loop of steel the key box hangs from, supplied on its own as a spare part. The shackle is a service item on these boxes by design: it comes out and goes back in on a sliding bolt, without tools and without touching the lock, so a damaged shackle does not mean a damaged key safe.
People buy it for one of four reasons. The shackle has been cut, it has seized in its bolt, it has corroded after a few summers hanging on a gate, or it has simply gone missing after the box was taken down and moved. In every one of those cases the box itself, the touchpad, the electronics and the stored code are all still perfectly good - it is only the hanger that has failed, and only the hanger that needs replacing. If you need the complete unit rather than the part, that is the ABUS Key Garage One KG787BTC Smart Bluetooth.
What you receive is the shackle on its own. There is no key box, no touchpad, no electronics, no batteries, no keycard, no wall fixings and no silicone sealing plugs in this listing - it is the hanger and nothing else, bought to repair a key safe you already own. If what you actually want is a key safe, the complete Bluetooth unit we stock is the ABUS Key Garage One KG787BTC Smart Bluetooth, and the mechanical and push-button boxes are all in Key Storage.
ABUS splits the Bluetooth Smart KeyGarage into two units: a wall-mounted one and a shackle-hung one. Shackle parts belong to the shackle-hung model, and the two are not interchangeable. Read the model name printed on your own box, compare it with the Compatible Models table further down this page, and if it does not match cleanly, send us the model number and we will confirm the part before anything ships. It takes a minute and it saves a return. The quickest check of the lot: if your box has four rotating number dials rather than a touchpad, it is one of the mechanical KeyGarages and nothing on this page fits it - the models are named and linked under Compatible Models below.
Key Features
- Replacement shackle for ABUS's Bluetooth Smart KeyGarage - a service part, sold to repair an existing box rather than to upgrade one.
- Changes over on a sliding bolt: open the key compartment, slide the bolt back, lift the old shackle out, drop the new one in, slide the bolt forward. No tools, no drilling, nothing dismantled.
- The code, the app pairing and the keycard all live in the electronics, not in the shackle - fitting a new one changes none of them.
- Hangs the box from a gate, fence, railing or door handle, which is what the shackle-mounted KeyGarage is designed around.
- Keeps a good box in service. A cut or seized shackle is a cheap repair; replacing the whole unit is not.
- Catalogued alongside the rest of the Bluetooth range in Smart Lock Accessories, and the complete unit it serves is the KG787BTC Smart Bluetooth.
What's in the Box
- 1 x ABUS replacement shackle for the Bluetooth Smart KeyGarage
That is the whole listing. No key safe, no silicone sealing plugs, no wall screws or plugs, no batteries and no keycard - those belong to the complete unit, the KG787BTC Smart Bluetooth. Keep the sealing plugs that came with your box; you will want them while the shackle is out.
Suitable Uses
- A shackle that has been cut. Bolt croppers go through a shackle long before they go through the box. If the box came off its gate but the housing is intact and the lock still works, a new shackle puts it straight back into service.
- A shackle that has seized. Grit and corrosion work into the bolt on a box that lives outdoors. Once the shackle will not release cleanly, replacing it is quicker and safer than forcing it.
- A shackle that has corroded. On the Gold Coast the shackle is the first part of an outdoor key box to suffer - it is the thinnest steel and the most exposed. Swapping it every few years is normal maintenance, not a fault.
- A shackle that has gone missing. Boxes get taken down for painting, moved between properties or stored over winter, and the shackle is the part that does not come back.
- A spare on the shelf. Agencies, holiday-let managers and trades running several boxes keep one in the van so a damaged unit is fixed on the spot rather than written off.
If you are weighing up whether a key box outside the house is the right answer at all, our guide to storing the override key outside the house works through the case honestly. The full range of boxes, mechanical and electronic, sits in Key Storage.
Available Finish Options
Black
(This Product)
STK KG787BTSHKL
Finish selection does not affect functionality, compliance, or performance.
Compatible Models
ABUS builds the Bluetooth Smart KeyGarage in two forms, and it is worth knowing which one you have before you buy a shackle for it. Here is how the 2023 range catalogue lists them:
Read that table the way ABUS wrote it: in ABUS's own documentation the Bluetooth model that carries a shackle is the 797 Smart-BT, and the 787 Smart-BT is the wall-mounted one. That is also how the Smart-BT booklet is written - the shackle-fitting pages in it are headed "797 Smart-BT" - and how ABUS's own datasheet for the wall-mounted 787 reads: its variants line points to the 797 as the version with a shackle. We stock this shackle under the KG787BTSHKL code, which is how it reaches us, so tell us the model name printed on your box and we will confirm the right part before it ships.
One thing is certain: this shackle has nothing to do with the mechanical boxes. Those are the ones with four rotating number dials instead of a touchpad - the wall-mounted KG787C and KG787LEDC, and the shackle-hung KG797C and KG797LEDC. They use their own 10 mm shackle with a completely different release, and nothing on this page fits any of them.
The hanging hardware for that mechanical side of the range is separate too: the KGCABLEC flex cable loops around a fence or railing where a rigid shackle will not reach, and the KG777AD automotive window adaptor replaces the shackle altogether so the box clamps to a car window.
Changing the Shackle
The job takes a couple of minutes on the bench and needs no tools. ABUS sets it out in six steps in the Smart-BT booklet:
- Open the key compartment.
- Push the bolt backwards to release the shackle.
- Remove the silicone sealing plug.
- Insert the new shackle.
- Push the bolt forward again to capture it.
- Close the compartment.
Support the box while the bolt is back. With the shackle out there is nothing holding it up, and ABUS warns specifically about the unit falling during a shackle change - a drop onto concrete will do more damage than the shackle ever did. And refit the silicone sealing plugs whenever the shackle is out: they are what keeps moisture out of the shackle housing, and a box left standing with open holes will not stay dry for long. The same booklet also says not to leave one of these units lying flat outdoors in an unprotected spot, for the same reason.
The full procedure, with the drawings, is on pages 6 and 7 of the Smart-BT operating instructions, and those pages are reproduced in the Brochure tab on this page.
Full Specifications
ABUS does not state a length, diameter, material or weight for this part in any document we hold, so no figures are quoted for it here. If a measurement matters for your job, ask us and we will measure the part in the shop.
Frequently Asked Questions
No. This listing is the shackle by itself - the steel loop the box hangs from. There is no housing, no touchpad, no electronics and no keycard with it. The complete Bluetooth unit we stock is the ABUS Key Garage One KG787BTC Smart Bluetooth.
Tell us your model number and we will confirm it, because ABUS splits this range two ways and the naming is not as tidy as it looks. In ABUS's own catalogue and manual the shackle-hung Bluetooth box is the 797 Smart-BT, while the 787 Smart-BT is the wall-mounted one that gets drilled and screwed to a wall. This part reaches us coded KG787BTSHKL. Rather than guess which way round that goes, read the model name off your box, check it against the Compatible Models table above, and ask us to confirm if it is not an obvious match. The one thing we will not do is tell you it fits when the paperwork says something different.
No. If your box has four rotating number dials rather than a touchpad it is a mechanical KeyGarage - the wall-mounted KG787C, or the shackle-hung KG797C and KG797LEDC - and those use their own 10 mm shackle with a different release. Nothing from the Bluetooth range fits them. The hanging hardware for those boxes is its own thing: the KGCABLEC flex cable for fences and railings, or the KG777AD adaptor for a car window.
Genuinely easy, and no tools are needed. Open the key compartment, slide the bolt back, take the old shackle out, put the new one in, slide the bolt forward and close up. Two things to watch: hold the box so it cannot fall while the bolt is back, and put the silicone sealing plugs back in while the shackle is out so moisture stays out of the housing. The illustrated version is in the Smart-BT operating instructions.
No. The code, the app pairing and the keycard all live in the electronics inside the housing, and a shackle change never goes near them. You slide a bolt and swap a piece of steel; the box comes back exactly as you left it, and there is nothing to set up again afterwards.
Additional Information
A replacement shackle is worth buying when the box is sound and only the hanger has failed: cut, seized, corroded or lost. It will not help if the housing is split, the touchpad is dead, the door no longer closes square or the box has been attacked hard enough to distort the frame around the shackle bolt. If the bolt itself is bent or will not slide, a new shackle has nothing good to seat into - that is a whole-unit job.
The silicone plugs that cap the shackle holes are the only thing between the shackle housing and the weather. ABUS is explicit that they go back in whenever the shackle is removed, and on a box that hangs outdoors on the coast that instruction earns its keep - an open hole takes in rain, salt and grit, and the next shackle seizes faster than the last one did. The plugs are not part of this listing; keep the ones that came with your box.
"The black ABUS one with the keypad" describes several boxes. The model name is printed on the unit itself and it is what tells us whether a shackle part belongs to it at all. Photograph it, send it through, and we will match the part before we pack it - ask our team and it is sorted the same day. Getting a spare part wrong costs more time than the part is worth.
Worth saying plainly, because a new shackle does not change it: anything hanging on a shackle can be cut off and carried away, and the thief then has all the time in the world with it somewhere else. A wall-mounted box screwed into solid masonry is a harder target simply because it cannot be taken off site. If your shackle has already been cut once, the honest advice is not to buy a second shackle - it is to look at the wall-mounted KG787BTC Smart Bluetooth, or to move the box somewhere less exposed. Our write-up on Bluetooth key safes covers where these boxes do and do not belong.
Other parts and boxes worth knowing about: the complete Bluetooth unit is the KG787BTC Smart Bluetooth; the mechanical boxes are the wall-mounted KG787C and the shackle-hung KG797C; and the other two pieces of ABUS hanging hardware are the KGCABLEC flex cable, for fences and railings, and the KG777AD adaptor, which clamps a box to a car window. The wider categories are Smart Lock Accessories for parts and Key Storage for complete boxes.
Warranty
ABUS products are backed by a manufacturer's warranty covering defects in materials and workmanship. Warranty periods vary by product - contact us or refer to your product packaging for the period that applies to your model. All warranties are supported under the Australian Consumer Law. Proof of purchase required for all claims. Returns & Warranty | ABUS warranty & returns information
Download PDF Resources
ABUS's own Bluetooth KeyGarage manual. It carries the shackle mounting and changing sequence, the shackle-change safety cautions, the wall-mounting steps for the 787, battery replacement, the HomeTec Pro app setup and keycard handling, and the LED signalling table. Multilingual - the English section runs from page 3 to page 12.
The full KeyGarage and KeySafe range catalogue, with a page on each model and a comparison table of capacities and mounting types. The two Bluetooth Smart KeyGarage models are on its pages 9 and 10, and the price list at the back is where the wall-mount and shackle item numbers are set out side by side.
ABUS's current datasheet for the Bluetooth range. Worth reading for the range picture - capacities, the app and event log, the externally accessible batteries, and the variants line that names the 797 as the version with a shackle. Two things to know before you open it: it describes the wall-mounted 787 only, so none of its figures describe this shackle, and the bullet list on its first page has come out of ABUS's system with some stray markup in it, which we have asked them to re-export.
ABUS KeyGarage 787 / 797 Smart-BT - Operating Instructions
This is ABUS's Bluetooth KeyGarage manual, reproduced page by page. It is a multilingual booklet, so only pages 3 to 12 are in English - the captions below say which language each page carries. Pages 6 and 7 are the ones that matter for this part: they show the shackle coming out and going back in. Note that ABUS headed those pages "797 Smart-BT", which is the shackle-mounted Bluetooth model in its range - if that does not match the model name on your box, check with us before ordering.
PDF Files - KG787BTSHKL
ABUS's own Bluetooth KeyGarage manual. It carries the shackle mounting and changing sequence, the shackle-change safety cautions, the wall-mounting steps for the 787, battery replacement, the HomeTec Pro app setup and keycard handling, and the LED signalling table. Multilingual - the English section runs from page 3 to page 12.
The full KeyGarage and KeySafe range catalogue, with a page on each model and a comparison table of capacities and mounting types. The two Bluetooth Smart KeyGarage models are on its pages 9 and 10, and the price list at the back is where the wall-mount and shackle item numbers are set out side by side.
ABUS's current datasheet for the Bluetooth range. Worth reading for the range picture - capacities, the app and event log, the externally accessible batteries, and the variants line that names the 797 as the version with a shackle. Two things to know before you open it: it describes the wall-mounted 787 only, so none of its figures describe this shackle, and the bullet list on its first page has come out of ABUS's system with some stray markup in it, which we have asked them to re-export.
ABUS Warranty
ABUS products sold by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries are backed by a manufacturer's warranty covering defects in materials and workmanship, together with your rights under the Australian Consumer Law (ACL). Warranty periods vary by product line - refer to your product packaging or contact us at the time of purchase for the period that applies to your specific model.
Warranty Summary
How to Make a Warranty Claim
- Contact Terry's Tradies Pty Ltd at your original place of purchase first - all warranty claims must be directed to the retailer where the product was purchased.
Phone: 07 5601 1867
Visit: U9/2 Prosper Crescent, Burleigh Heads QLD 4220 - Have your proof of purchase ready (receipt or order confirmation).
- If the fault is not immediately visible in person, provide clear photos showing the defect so the item can be assessed before a Return Merchandise Authorisation (RMA) is approved.
- Do not return the item before receiving RMA approval - items returned without approval may be sent back to you at your cost.
- Once approved, you will receive return instructions. If the item is confirmed faulty, a prepaid return freight label will be provided to cover return shipping costs.
What the Warranty Does Not Cover
- Normal wear and tear
- Damage caused by misuse, abuse, or improper installation
- Damage caused by neglect or failure to follow product instructions
- Products not purchased from an authorised retailer
Warranty claims must be lodged with the retailer where the product was originally purchased. ABUS products purchased from another retailer or website cannot be returned to Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries for warranty assessment.
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