ASSA ABLOY SMARTair Wireless Wall Reader with Keypad - Wireless Online + Openow, HID iCLASS
At A Glance
At A Glance
DISPATCHUsually Ships In 3 Business Days
iCLASS Card / Fob 
PIN Code 
Openow Phone Key 
Remote Opening 
FingerprintNot Available
The ASSA ABLOY SMARTair Wireless Wall Reader with Keypad (SNZR3KUSSB) is a wired, networked access control reader for doors, gates, turnstiles, barriers and lifts - any opening locked or blocked by an electric device (keypad wall reader datasheet). It reads HID iCLASS cards and fobs, takes PIN codes on its keypad and opens with Openow phone keys, and it supports two-factor card + PIN entry.
It runs in the top SMARTair tier, Wireless Online + Openow: the RF module on the relay board links it to SMARTair hubs, so credentials, schedules and access rights are managed centrally in TS1000 and events come back in real time. ASSA ABLOY rates each hub for up to 30 doors within a 30-metre range, and the reader keeps working offline on the latest information it holds if communication fails (SMARTair System Information Guide).
Its relay board has two output relays: relay 1 commands the lock, and relay 2 is set up on the board's dip switch (or in the management software on a managed site) for a second device, such as a door operator or gate (keypad wall reader datasheet). The offline equivalent is the Standalone SNAR3KUSSB, and the RFID-only i-Readers (S4ZR2DSlim, S4ZR2PWide) cover openings that don't need a keypad. For the whole platform, see the SMARTair Wireless Access Control Overview.
Estimated Dispatch
Usually ships in 3 business days.
Usually ships in 3 business days.
What the wall reader needs to work
The reader and its relay board release a separate electromechanical device - an electric strike, electromagnetic lock or escape-route device - and cabling is needed (keypad wall reader datasheet). Relay 1 commands that lock, which is not included, and the reader draws its 12-24 VAC/VDC power through the relay board from a supply you provide. On a door without electric locking, a battery-powered SMARTair i-max Wireless Online + Openow escutcheon or Wireless Online + Openow knob cylinder locks the door by itself.
The reader and its relay board release a separate electromechanical device - an electric strike, electromagnetic lock or escape-route device - and cabling is needed (keypad wall reader datasheet). Relay 1 commands that lock, which is not included, and the reader draws its 12-24 VAC/VDC power through the relay board from a supply you provide. On a door without electric locking, a battery-powered SMARTair i-max Wireless Online + Openow escutcheon or Wireless Online + Openow knob cylinder locks the door by itself.
Key Features
- SMARTair Wireless Online + Openow wall reader with keypad - real-time communication through SMARTair wireless hubs.
- Reads HID iCLASS cards and fobs at 2-4 cm.
- PIN keypad with 4-6 digit PINs, and multi-authentication - card then PIN, or PIN then card.
- Openow phone keys enabled for smartphone access over Bluetooth LE.
- Dual relay outputs: relay 1 commands the lock, and relay 2 is configurable on the board's dip switch, or in the management software on a managed site, for a second device.
- Status inputs for door position (sensor not included), request to exit and tamper.
- Remote opening from Web Manager, and emergency lockdown with the TS1000 Lockdown Upgrade.
- Up to 1,500 users and 600 events (unlimited users in 48 groups and 1,000 events in high-traffic mode); 14 time zones of five periods.
- Yearly calendar updated automatically every month over the wireless system; 48 hours of clock backup from an internal battery.
- LED and audible feedback; IP55 wall reader rated for high traffic, RCM and R-NZ marked.
- Designed for commercial access control environments.
Access Methods
How users get through the opening this reader controls, and what it does not do. Chapter 03 compares every method side by side.
The Openow app is free for users on iOS and Android 
. Phone keys are sent from TS1000. Browse other card and fob access, Bluetooth and app-enabled products.
What's Included
SNZR3KUSSB
- SMARTair MURAL wall reader with keypad - HID iCLASS card reader and PIN keypad, black
- SMARTair relay board in its surface-mount box - two output relays, inputs for door position and request to exit, and a tamper switch in the board
- RF module on the relay board for Wireless Online (R4 circuit), with Openow enabled
- Installation mounting hardware
- Configuration and installation documentation
Not included: the power supply and cabling, the electric strike, electromagnetic lock or escape-route device (for relay 1), the door sensor, the exit push button, a DIN rail enclosure, RFID credentials, the encoder, the portable programmer, the Openow licence, the TS1000 software licence and the SMARTair hubs Wireless Online needs.
Suitable Uses
ASSA ABLOY designed SMARTair wall readers for automated doors, turnstiles, barriers, lifts and any access whose locking or blocking element is automated (keypad wall reader datasheet). Typical installations:
- Doors with an electric strike or electromagnetic lock, and automatic doors.
- Gates, turnstiles, barriers and lifts - any opening whose locking or blocking element is electrically operated.
- Escape routes, where the relay board drives the escape-route device.
- Commercial buildings, industrial facilities and education campuses.
- High-traffic openings - ASSA ABLOY rates the reader for high traffic volume.
- Networked buildings with central access control, where a keypad adds a PIN or two-factor check at the door.
- Mixed SMARTair sites - the reader sits alongside escutcheons, knob cylinders and i-gate padlocks, and management tiers can be combined on one site (system architecture).
Not suitable for
- Doors without electric locking - a SMARTair i-max Wireless Online + Openow escutcheon or Wireless Online + Openow knob cylinder locks the door by itself on battery power.
- Sites running MIFARE cards - this listing is the HID iCLASS version; for MIFARE, see the seven i-Reader R4N readers, such as the S4ZR2DSlim and S4ZR2PWide (Wireless Online + Openow) and the S4BR2Slim1 and S4BR2Wide1 (Update-on-Card + Openow).
- Openings without a 12-24 VAC/VDC supply and cabling to the relay board.
- Mounting the relay board outside - the IP55 rating is for the wall reader.
- Openings outside hub coverage - plan the hubs first (up to 30 doors within 30 m per hub), or choose the Standalone SNAR3KUSSB, which needs no hubs.
Available Finish Options
Black
(This Product)
STK SNZR3KUSSB
Finish selection does not affect functionality, compliance, or performance.
We list the MURAL wall reader in black, as pictured on the keypad wall reader datasheet.
SMARTair Wall Reader Comparison
The two SMARTair keypad wall readers we list share the MURAL reader, the HID iCLASS card reader and the relay board, and differ by management tier. This product's column is in bold.
MIFARE vs HID iCLASS - What's the Difference?
Both are secure 13.56 MHz RFID credential technologies used in commercial access control. MIFARE is widely used in commercial access systems, universities, transport cards and multi-application credentials. HID iCLASS is HID's own credential platform, used in many enterprise security systems. The reader technology must match the credentials used in the building's access control system - the i-Reader R4N readers read MIFARE, and the MURAL keypad readers we list are the HID iCLASS versions. If you're not sure which your site uses, send us a sample card and we will check it before you order.
Both are secure 13.56 MHz RFID credential technologies used in commercial access control. MIFARE is widely used in commercial access systems, universities, transport cards and multi-application credentials. HID iCLASS is HID's own credential platform, used in many enterprise security systems. The reader technology must match the credentials used in the building's access control system - the i-Reader R4N readers read MIFARE, and the MURAL keypad readers we list are the HID iCLASS versions. If you're not sure which your site uses, send us a sample card and we will check it before you order.
System Integration
- Managed in SMARTair TS1000 - Windows client/server software with its own database, which sets up the installation and initialises devices with the portable programmer; Web Manager then gives browser-based management of users, doors, time zones, access rights and events (Product Overview).
- Pro Wireless Online: real-time control, credentials created and cancelled and access rights or time zones changed at any time, email alerts and web client monitoring (Information Guide).
- Real-time Wireless Online control through SMARTair communication hubs - each hub manages up to 30 doors within a 30-metre range, and the reader keeps working offline on the latest information stored if communication fails (Information Guide).
- RF module on the relay board - 868 or 915 MHz selectable in the field, 30 configurable channels, automatic linking to the hubs and upgradeable firmware (keypad wall reader datasheet).
- Remote opening from Web Manager over the wireless link (Product Overview), and emergency lockdown with the TS1000 Lockdown Upgrade.
- The yearly calendar is updated automatically every month by the wireless system, and daylight saving changes are automatic (keypad wall reader datasheet).
- Openow: access-plan changes over the air and automated event history - the facility manager can send, revoke and update virtual keys from TS1000, and collect door history remotely via users' Openow app (Information Guide).
- Openow keys reach phones through TS1000's cloud connection over HTTPS 443 (system architecture).
- Works alongside the rest of SMARTair. Wireless Online devices for the same site are the Wireless Online + Openow i-max escutcheons (SNZB43SL1S008DI, SNZB43SL2V648DI, SNZB43SL2V908DI, SNZB47SL1S008DI, SNZB47SL2V648DI, SNZB47SL2V908DI), knob cylinder (SNZB43X030E10MI) and i-gate padlocks (SNZBP2XI MIFARE, SNZBP3XI HID iCLASS). The escutcheons, cylinder and SNZBP3XI read HID iCLASS like this reader, so cards and phone keys cross; the SNZBP2XI and the MIFARE Wireless Online + Openow i-Readers (S4ZR2DSlim, S4ZR2PWide) share phone keys but not cards. The Wireless Online i-Reader S4BR2Slim3 reads MIFARE and has Openow switched off as listed, so cards don't cross, and phone keys cross only once Openow is enabled on it.
SMARTair hubs - plan coverage before you order
Communication between the reader and the software runs through SMARTair hubs. Each hub manages up to 30 doors within a 30-metre range, and in case of communication failure the reader keeps working offline with the latest information stored (Information Guide). Wireless Online is the tier that adds the hub (devices you need; the hub equipment matrix). SMARTair hubs aren't listed on our store - ask us and we will quote them with your readers. For how a gateway or hub fits into an access system generally, see what a gateway does.
Communication between the reader and the software runs through SMARTair hubs. Each hub manages up to 30 doors within a 30-metre range, and in case of communication failure the reader keeps working offline with the latest information stored (Information Guide). Wireless Online is the tier that adds the hub (devices you need; the hub equipment matrix). SMARTair hubs aren't listed on our store - ask us and we will quote them with your readers. For how a gateway or hub fits into an access system generally, see what a gateway does.
SMARTair Wireless Online Architecture
Wireless SMARTair readers communicate with the access control system through wireless communication hubs installed throughout the building.
- Reader communicates with a SMARTair wireless hub.
- Hub connects to the SMARTair management server.
- Credentials and access permissions are managed centrally.
- Audit events and access logs are recorded by the system.
This architecture lets administrators manage credentials, schedules and access rights remotely while keeping real-time awareness of the system. Management tiers can be combined on one site, and TS1000 connects to the cloud over HTTPS 443 for Openow (Product Overview).
Full Specifications
Technical data from the keypad wall reader datasheet.
Related SMARTair Products and Guides
- Other SMARTair wall readers. This is the Wireless Online + Openow keypad reader; the offline equivalent is the Standalone Wall Reader (PIN and RFID). If a keypad is not required, the MIFARE i-Reader R4N range covers Slim and Wide formats across the Update-on-Card, Wireless Online and Openow tiers - for example the Slim Wireless Online + Openow S4ZR2DSlim and Wide Wireless Online + Openow S4ZR2PWide.
- Other SMARTair formats. For door-mounted electronic hardware use a SMARTair i-max Wireless Online + Openow escutcheon or Wireless Online + Openow knob cylinder; for gates and padlockable points use a SMARTair i-gate padlock (SNZBP2XI MIFARE, SNZBP3XI HID iCLASS). The full list of devices for the same site is under System Integration.
- Running the wireless system. Credentials are written with the SMARTair USB encoder, the reader is commissioned with the SMARTair portable programmer, Openow is enabled with an Openow mobile access licence, and emergency lockdown can be added with the TS1000 Lockdown Upgrade. SMARTair hubs are quoted with the job.
- Selecting and specifying. Compare access methods and management tiers in our access methods chapter and gateway comparison chapter, check door and opening suitability with the door type guide, and read about mobile keys in our app platforms chapter. Also useful: Australian standards, installation and troubleshooting, site survey and installation, the realities of electronic door locks, and the Smart Lock Buyer's Guide.
Frequently Asked Questions
What else do I need to make the wall reader work?
An electric strike, electromagnetic lock or escape-route device for relay 1 to command, a 12-24 VAC/VDC power supply and cabling to the relay board - plus the SMARTair system around it: TS1000, hubs, the encoder and credentials. See What's Included.
An electric strike, electromagnetic lock or escape-route device for relay 1 to command, a 12-24 VAC/VDC power supply and cabling to the relay board - plus the SMARTair system around it: TS1000, hubs, the encoder and credentials. See What's Included.
Can users open with a card, a PIN or both?
Yes. The reader runs card only, PIN only, card then PIN, or PIN then card, so a door can ask for two factors. PINs are 4-6 digits; with card + PIN each user's PIN is stored on their card (keypad wall reader datasheet).
Yes. The reader runs card only, PIN only, card then PIN, or PIN then card, so a door can ask for two factors. PINs are 4-6 digits; with card + PIN each user's PIN is stored on their card (keypad wall reader datasheet).
Do I need SMARTair hubs?
Yes. This is a Wireless Online reader, and the hub is what links it to TS1000 in real time. Each hub manages up to 30 doors within a 30-metre range (Information Guide), so we quote hubs after checking the layout. If you don't need live control, the Standalone SNAR3KUSSB runs without hubs.
Yes. This is a Wireless Online reader, and the hub is what links it to TS1000 in real time. Each hub manages up to 30 doors within a 30-metre range (Information Guide), so we quote hubs after checking the layout. If you don't need live control, the Standalone SNAR3KUSSB runs without hubs.
Can users open it with their phone?
Yes. Openow is enabled, so users open with a virtual key in the free Openow app over Bluetooth; the site needs the Openow mobile access licence in TS1000.
Yes. Openow is enabled, so users open with a virtual key in the free Openow app over Bluetooth; the site needs the Openow mobile access licence in TS1000.
Additional Information
- Dispatch and planning. This reader usually ships in 3 business days. Order the rest of the job at the same time - the strike or lock, the power supply, credentials, the Openow licence and hubs quoted for the site - so it can be commissioned in one visit.
- Plan the power and cabling. The reader runs from a 12-24 VAC/VDC supply through its relay board, and the relay switches the lock without powering it, so the strike or magnetic lock needs its own supply. Choose a fail-safe or fail-secure locking device to suit the opening. It is a job for an experienced access control installer - see advice and installation.
- Plan the hubs. Each SMARTair hub manages up to 30 doors within a 30-metre range, so book a site survey or talk to us before ordering; hubs aren't listed on our store and we quote them with the readers.
- Match the credential first. This listing reads HID iCLASS; the MIFARE equivalents are the i-Reader R4N readers. If the site already has cards, send us a sample before ordering.
- Data and support. TS1000 keeps the site database on your own server, and Openow keys reach phones through TS1000's cloud connection over HTTPS 443 (Product Overview). For where access platforms keep data, see platforms hosted outside China.
Warranty
ASSA ABLOY Warranty (Australia)
ASSA ABLOY branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
ASSA ABLOY branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 10 years
- Electrical and electronic components: 5 years (excluding batteries)
- Cylinders and keys: 3 years
Cosmetic finishes, batteries, normal wear and tear, misuse, unauthorised modification, corrosion and labour or freight costs are excluded. Proof of purchase required for all claims.
This warranty operates in addition to rights available under the Australian Consumer Law.
Download PDF Resources
SMARTair Wireless Keypad Wall Reader Datasheet (PDF)
ASSA ABLOY's technical information for the SMARTair Wall Reader with Keypad, Pro Wireless Online - technical data, PIN and multi-authentication, capacity and time zones, operating modes, the RF module and the two-relay board.
ASSA ABLOY's technical information for the SMARTair Wall Reader with Keypad, Pro Wireless Online - technical data, PIN and multi-authentication, capacity and time zones, operating modes, the RF module and the two-relay board.
SMARTair Wireless Access Control Product Overview (PDF)
The May 2023 technical overview - the four management systems and the equipment each needs, the feature comparison, system architecture, TS1000 and Web Manager, credentials, and the wall reader in the other-devices table on page 10.
The May 2023 technical overview - the four management systems and the equipment each needs, the feature comparison, system architecture, TS1000 and Web Manager, credentials, and the wall reader in the other-devices table on page 10.
SMARTair System Information Guide (PDF)
The May 2022 benefits guide - the management levels with decision guidance on page 4 (Pro Wireless Online with the hub coverage note, Openow and Update-on-Card), Openow virtual keys and the wall reader device page.
The May 2022 benefits guide - the management levels with decision guidance on page 4 (Pro Wireless Online with the hub coverage note, Openow and Update-on-Card), Openow virtual keys and the wall reader device page.
SMARTair Openow Mobile Credential User Guide (PDF)
The end-user guide to the Openow app (February 2019, so screens may differ from today's app) - download and registration, opening with a phone, the green, orange and red padlock states, managing keys and the security PIN.
The end-user guide to the Openow app (February 2019, so screens may differ from today's app) - download and registration, opening with a phone, the green, orange and red padlock states, managing keys and the security PIN.
SMARTair Wireless Wall Reader with Keypad (SNZR3KUSSB) - FAQ, Set-Up and Owner's Guide
Everything below is here to help you choose, install and run this reader. For general smart lock questions see our Smart Lock FAQ (Chapter 13), and for the wider picture start with the Buyer's Guide.
Choosing This Reader
What is the SNZR3KUSSB?
It is SMARTair's Wireless Online + Openow wall reader with a keypad and an HID iCLASS card reader. It links to SMARTair hubs for real-time control, supports card + PIN, opens with Openow phone keys and releases the connected lock through its two-relay board.
It is SMARTair's Wireless Online + Openow wall reader with a keypad and an HID iCLASS card reader. It links to SMARTair hubs for real-time control, supports card + PIN, opens with Openow phone keys and releases the connected lock through its two-relay board.
How do the two SMARTair keypad wall readers differ?
By management tier. The SNAR3KUSSB is Standalone - no network, set up with programming cards - and the SNZR3KUSSB is Wireless Online + Openow, managed centrally in TS1000 through SMARTair hubs. Both read HID iCLASS and have a keypad. See the wall reader comparison.
By management tier. The SNAR3KUSSB is Standalone - no network, set up with programming cards - and the SNZR3KUSSB is Wireless Online + Openow, managed centrally in TS1000 through SMARTair hubs. Both read HID iCLASS and have a keypad. See the wall reader comparison.
Do I need a keypad wall reader or an i-Reader?
A keypad wall reader if you want PIN entry or card + PIN, and your site runs HID iCLASS. The i-Reader R4N readers - for example the S4ZR2DSlim or S4ZR2PWide - have no keypad and read MIFARE, in Slim and Wide formats.
A keypad wall reader if you want PIN entry or card + PIN, and your site runs HID iCLASS. The i-Reader R4N readers - for example the S4ZR2DSlim or S4ZR2PWide - have no keypad and read MIFARE, in Slim and Wide formats.
Is the reader a lock?
No. It checks the credential and switches a relay; the lock is a separate electric strike, electromagnetic lock, escape-route device or door operator wired to the relay board (keypad wall reader datasheet). On a door without electric locking, a battery-powered SMARTair i-max Wireless Online + Openow escutcheon or Wireless Online + Openow knob cylinder locks the door by itself.
No. It checks the credential and switches a relay; the lock is a separate electric strike, electromagnetic lock, escape-route device or door operator wired to the relay board (keypad wall reader datasheet). On a door without electric locking, a battery-powered SMARTair i-max Wireless Online + Openow escutcheon or Wireless Online + Openow knob cylinder locks the door by itself.
Should I choose Update-on-Card or Wireless Online?
Choose Wireless Online when changes must reach the door straight away and you want live events, email alerts and remote opening - and you can place hubs within range. Choose Update-on-Card when the reader can refresh as users present their cards and you'd rather not install hubs (Information Guide).
Choose Wireless Online when changes must reach the door straight away and you want live events, email alerts and remote opening - and you can place hubs within range. Choose Update-on-Card when the reader can refresh as users present their cards and you'd rather not install hubs (Information Guide).
Is there a cheaper version?
The SNAR3KUSSB is the Standalone version and costs less. It runs Standalone - no hubs or software - with no remote opening or central management; Openow is an option with the Bluetooth module.
The SNAR3KUSSB is the Standalone version and costs less. It runs Standalone - no hubs or software - with no remote opening or central management; Openow is an option with the Bluetooth module.
Cards, Tags and Credentials
Which cards and fobs does it read?
HID iCLASS 13.56 MHz cards and fobs, encoded for your site with the SMARTair USB encoder. The MURAL reader range also lists MIFARE Classic and Ultralight, SKIDATA and DESFire; this listing is the iCLASS version. Browse RFID cards, fobs and tags.
HID iCLASS 13.56 MHz cards and fobs, encoded for your site with the SMARTair USB encoder. The MURAL reader range also lists MIFARE Classic and Ultralight, SKIDATA and DESFire; this listing is the iCLASS version. Browse RFID cards, fobs and tags.
Will it read my building's existing cards?
Only if they are HID iCLASS. An existing card of the right type can often carry SMARTair data too, because SMARTair uses the credential's free memory alongside other services (Product Overview) - send us a sample card and we will check it.
Only if they are HID iCLASS. An existing card of the right type can often carry SMARTair data too, because SMARTair uses the credential's free memory alongside other services (Product Overview) - send us a sample card and we will check it.
How close does the card need to be?
2-4 cm for standard RFID credentials (keypad wall reader datasheet). See how RFID credentials work.
2-4 cm for standard RFID credentials (keypad wall reader datasheet). See how RFID credentials work.
What happens when a card is lost or stolen?
Cancel it in TS1000. On Wireless Online the cancellation reaches the reader through the hub straight away. Automatic cancellation of lost cards is a feature of every tier except Standalone (feature comparison).
Cancel it in TS1000. On Wireless Online the cancellation reaches the reader through the hub straight away. Automatic cancellation of lost cards is a feature of every tier except Standalone (feature comparison).
Can I limit access to certain times or dates?
Yes. The reader holds 14 time zones with five periods each and a calendar for holidays (keypad wall reader datasheet), and credentials can carry activation and expiry dates (Product Overview).
Yes. The reader holds 14 time zones with five periods each and a calendar for holidays (keypad wall reader datasheet), and credentials can carry activation and expiry dates (Product Overview).
How many PINs can it hold?
In PIN-only mode, 8: one door PIN and 7 common PINs per installation, selectable for each door. With card + PIN or PIN + card, each user's PIN is stored on their card, so there is no limit. PINs are 4-6 digits (keypad wall reader datasheet).
In PIN-only mode, 8: one door PIN and 7 common PINs per installation, selectable for each door. With card + PIN or PIN + card, each user's PIN is stored on their card, so there is no limit. PINs are 4-6 digits (keypad wall reader datasheet).
Can a door ask for both a card and a PIN?
Yes. The reader runs card only, PIN only, card then PIN, or PIN then card, and the buzzer confirms PIN entry (keypad wall reader datasheet). See PIN access explained.
Yes. The reader runs card only, PIN only, card then PIN, or PIN then card, and the buzzer confirms PIN entry (keypad wall reader datasheet). See PIN access explained.
Openow Phone Keys
What is Openow?
ASSA ABLOY's mobile credential: a virtual key in the Openow app, used over Bluetooth. Keys are sent, revoked and updated over the air, are end-to-end encrypted, and a cancelled key vanishes from the phone (Information Guide).
ASSA ABLOY's mobile credential: a virtual key in the Openow app, used over Bluetooth. Keys are sent, revoked and updated over the air, are end-to-end encrypted, and a cancelled key vanishes from the phone (Information Guide).
Is Openow switched on for this reader?
Yes - Openow is enabled on this listing. The site needs the Openow mobile access licence in TS1000.
Yes - Openow is enabled on this listing. The site needs the Openow mobile access licence in TS1000.
What does a site need to use Openow?
The Openow mobile access licence enabled in TS1000, users with the Openow app on their phones, and TS1000's cloud connection, which carries keys to phones over HTTPS 443 (system architecture).
The Openow mobile access licence enabled in TS1000, users with the Openow app on their phones, and TS1000's cloud connection, which carries keys to phones over HTTPS 443 (system architecture).
How does a user open the door with a phone?
They open the Openow app, press the padlock and hold the phone to the reader. Green means opened, orange means the phone could not connect (try again) and red means no access - no rights, a blocked door or outside the time schedule (Openow User Guide; February 2019, so screens may differ from today's app).
They open the Openow app, press the padlock and hold the phone to the reader. Green means opened, orange means the phone could not connect (try again) and red means no access - no rights, a blocked door or outside the time schedule (Openow User Guide; February 2019, so screens may differ from today's app).
Which app do users need, and where do they get it?
The free Openow app for iOS and Android. Users register with their email address, verify it, and the virtual key arrives in the app; one phone can hold keys for several facilities.
The free Openow app for iOS and Android
. Users register with their email address, verify it, and the virtual key arrives in the app; one phone can hold keys for several facilities.
Can the site manager see phone-key activity?
Yes. On Openow sites the facility manager can collect door history and trigger email alerts remotely via users' Openow app (Information Guide), and on this Wireless Online reader events also arrive through the hub in real time.
Yes. On Openow sites the facility manager can collect door history and trigger email alerts remotely via users' Openow app (Information Guide), and on this Wireless Online reader events also arrive through the hub in real time.
Wireless Online, Hubs and Real-Time Control
What does Wireless Online add over Update-on-Card?
Real-time control. The reader connects to TS1000 through SMARTair hubs, so you can create and cancel credentials and change access rights or time zones at any time, receive email alerts and monitor the door from the web client (Information Guide).
Real-time control. The reader connects to TS1000 through SMARTair hubs, so you can create and cancel credentials and change access rights or time zones at any time, receive email alerts and monitor the door from the web client (Information Guide).
How many readers does one SMARTair hub cover?
ASSA ABLOY rates each hub for up to 30 doors within a 30-metre range (Information Guide). Book a site survey before settling the hub count.
ASSA ABLOY rates each hub for up to 30 doors within a 30-metre range (Information Guide). Book a site survey before settling the hub count.
What happens if the hub or network goes down?
The reader keeps working. In case of communication failure, functionality is maintained offline with the latest information stored (Information Guide). Our internet-down guide covers the same idea for residential gateways.
The reader keeps working. In case of communication failure, functionality is maintained offline with the latest information stored (Information Guide). Our internet-down guide covers the same idea for residential gateways.
Can I open the door remotely?
Yes. Web Manager can open wireless doors (Product Overview), so the site manager can release the door for a visitor or delivery without being there. See remote access explained.
Yes. Web Manager can open wireless doors (Product Overview), so the site manager can release the door for a visitor or delivery without being there. See remote access explained.
What is TS1000 Lockdown?
An upgrade licence that adds emergency lockdown to a Wireless Online site - see the TS1000 Lockdown Upgrade.
An upgrade licence that adds emergency lockdown to a Wireless Online site - see the TS1000 Lockdown Upgrade.
Does the reader use my Wi-Fi?
No. It talks to SMARTair hubs over its own RF module (868 or 915 MHz, selectable in the field), and the hubs link to the TS1000 server (system architecture), so it never joins your Wi-Fi network. For how other brands handle this, see other gateway systems.
No. It talks to SMARTair hubs over its own RF module (868 or 915 MHz, selectable in the field), and the hubs link to the TS1000 server (system architecture), so it never joins your Wi-Fi network. For how other brands handle this, see other gateway systems.
Does the calendar need updating?
No - the wireless system updates the yearly calendar automatically every month, and daylight saving changes are automatic (keypad wall reader datasheet).
No - the wireless system updates the yearly calendar automatically every month, and daylight saving changes are automatic (keypad wall reader datasheet).
Wiring, Power and Installation
What power supply does it need?
A 12-24 VAC/VDC supply, connected through the relay board. Maximum consumption for the reader and relay board together is 500 mA at 12 V or 250 mA at 24 V (keypad wall reader datasheet). The power supply is not included.
A 12-24 VAC/VDC supply, connected through the relay board. Maximum consumption for the reader and relay board together is 500 mA at 12 V or 250 mA at 24 V (keypad wall reader datasheet). The power supply is not included.
What do the two relays do?
Relay 1 commands the electromechanical lock, which is not included, and relay 2 can be used for other purposes - its function is set on the board's dip switch, or in the management software on a managed site (keypad wall reader datasheet). A smaller single-relay board and an 8-output lift board are available as spare parts.
Relay 1 commands the electromechanical lock, which is not included, and relay 2 can be used for other purposes - its function is set on the board's dip switch, or in the management software on a managed site (keypad wall reader datasheet). A smaller single-relay board and an 8-output lift board are available as spare parts.
Fail-safe or fail-secure - which lock should I use?
It depends on the opening. A fail-safe lock releases when power is lost and a fail-secure lock stays locked, so the choice follows the opening's exit and security needs. We will help you pick the strike or magnetic lock when we quote.
It depends on the opening. A fail-safe lock releases when power is lost and a fail-secure lock stays locked, so the choice follows the opening's exit and security needs. We will help you pick the strike or magnetic lock when we quote.
Can it use a door sensor and an exit button?
Yes. The relay board has inputs for a door position sensor - so intrusion or a door left open is reported - and a request-to-exit push button, plus a tamper switch in the board itself. The sensor and button are not included (keypad wall reader datasheet).
Yes. The relay board has inputs for a door position sensor - so intrusion or a door left open is reported - and a request-to-exit push button, plus a tamper switch in the board itself. The sensor and button are not included (keypad wall reader datasheet).
Where does the relay board go?
On the secure side of the opening, away from the weather - the IP55 rating covers the wall reader. It comes in a box for surface mounting, and the board can also go on a DIN rail (enclosure not included; the tamper switch must then be overridden or added separately) (keypad wall reader datasheet).
On the secure side of the opening, away from the weather - the IP55 rating covers the wall reader. It comes in a box for surface mounting, and the board can also go on a DIN rail (enclosure not included; the tamper switch must then be overridden or added separately) (keypad wall reader datasheet).
Can someone open the door by tampering with the reader?
The reader-to-relay-board communication is encrypted, so no manipulation of the wiring between the two can open the door (keypad wall reader datasheet).
The reader-to-relay-board communication is encrypted, so no manipulation of the wiring between the two can open the door (keypad wall reader datasheet).
What happens in a power cut?
The reader and relay board stop until power returns, while users and events stay in non-volatile memory and the clock is held for 48 hours by an internal backup battery (keypad wall reader datasheet). What the door does depends on the lock - see what actually happens in a power outage.
The reader and relay board stop until power returns, while users and events stay in non-volatile memory and the clock is held for 48 hours by an internal backup battery (keypad wall reader datasheet). What the door does depends on the lock - see what actually happens in a power outage.
Who should install it?
An experienced access control installer - it is a wired job with a power supply, a relay board and an electric lock to set up, and the reader then has to be initialised and commissioned in SMARTair. See when DIY makes sense, our advice and installation and professional installation.
An experienced access control installer - it is a wired job with a power supply, a relay board and an electric lock to set up, and the reader then has to be initialised and commissioned in SMARTair. See when DIY makes sense, our advice and installation and professional installation.
Operating Modes and Settings
What operating modes are there?
Standard; Standard ADA (standard operation with double opening time, for accessible doors); Passage (always open, set by time zone or by an authorised user after double badging); Double user (two valid credentials needed); and First user (standard until the first valid user enters, then passage until closed by an authorised user or a time zone) (keypad wall reader datasheet).
Standard; Standard ADA (standard operation with double opening time, for accessible doors); Passage (always open, set by time zone or by an authorised user after double badging); Double user (two valid credentials needed); and First user (standard until the first valid user enters, then passage until closed by an authorised user or a time zone) (keypad wall reader datasheet).
How long does the door stay released?
In standard mode the opening time is configurable from 4 to 10 seconds, and the ADA mode doubles it (keypad wall reader datasheet).
In standard mode the opening time is configurable from 4 to 10 seconds, and the ADA mode doubles it (keypad wall reader datasheet).
What do the LED and buzzer show?
The green and red LED and the buzzer signal access authorised or denied, and the buzzer confirms PIN entry (keypad wall reader datasheet).
The green and red LED and the buzzer signal access authorised or denied, and the buzzer confirms PIN entry (keypad wall reader datasheet).
Can the mode change through the day?
Yes - state tables can change the operating mode up to 20 times per door per day, for example passage mode during business hours (keypad wall reader datasheet).
Yes - state tables can change the operating mode up to 20 times per door per day, for example passage mode during business hours (keypad wall reader datasheet).
Outdoor Use and Environment
Can the reader be mounted outside?
The wall reader is IP55 rated, for -20 to +80 degrees C and up to 85 percent humidity; the relay board is rated -10 to +80 degrees C and belongs on the secure side (keypad wall reader datasheet). See IP ratings explained.
The wall reader is IP55 rated, for -20 to +80 degrees C and up to 85 percent humidity; the relay board is rated -10 to +80 degrees C and belongs on the secure side (keypad wall reader datasheet). See IP ratings explained.
Is it suitable near the coast?
The IP rating covers water and dust, not salt air, and ASSA ABLOY doesn't quote a salt spray figure for the reader. Its warranty excludes corrosion, so on the coast choose a sheltered position and check the reader regularly - see coastal environments and what coastal Queensland does to locks.
The IP rating covers water and dust, not salt air, and ASSA ABLOY doesn't quote a salt spray figure for the reader. Its warranty excludes corrosion, so on the coast choose a sheltered position and check the reader regularly - see coastal environments and what coastal Queensland does to locks.
Software and System Management
What software manages it?
TS1000 - Windows client/server software with its own database - sets up the installation and initialises devices with the portable programmer; Web Manager then gives browser-based management of users, doors, time zones, access rights and events, with the server needing a public IP (Product Overview).
TS1000 - Windows client/server software with its own database - sets up the installation and initialises devices with the portable programmer; Web Manager then gives browser-based management of users, doors, time zones, access rights and events, with the server needing a public IP (Product Overview).
What equipment does a Wireless Online site need?
The readers and door devices, the TS1000 software licence, the encoder for cards, the portable programmer for initialising devices, SMARTair hubs for the Wireless Online link and the Openow licence for phone keys (devices you need).
The readers and door devices, the TS1000 software licence, the encoder for cards, the portable programmer for initialising devices, SMARTair hubs for the Wireless Online link and the Openow licence for phone keys (devices you need).
Can one site mix tiers and device types?
Yes. SMARTair management systems can be combined on one site (system architecture), so a building can run different tiers where they suit. Wireless Online devices for the same site are the Wireless Online + Openow i-max escutcheons (SNZB43SL1S008DI, SNZB43SL2V648DI, SNZB43SL2V908DI, SNZB47SL1S008DI, SNZB47SL2V648DI, SNZB47SL2V908DI), knob cylinder (SNZB43X030E10MI) and i-gate padlocks (SNZBP2XI MIFARE, SNZBP3XI HID iCLASS). The escutcheons, cylinder and SNZBP3XI read HID iCLASS like this reader, so cards and phone keys cross; the SNZBP2XI and the MIFARE Wireless Online + Openow i-Readers (S4ZR2DSlim, S4ZR2PWide) share phone keys but not cards. The Wireless Online i-Reader S4BR2Slim3 reads MIFARE and has Openow switched off as listed, so cards don't cross, and phone keys cross only once Openow is enabled on it.
Yes. SMARTair management systems can be combined on one site (system architecture), so a building can run different tiers where they suit. Wireless Online devices for the same site are the Wireless Online + Openow i-max escutcheons (SNZB43SL1S008DI, SNZB43SL2V648DI, SNZB43SL2V908DI, SNZB47SL1S008DI, SNZB47SL2V648DI, SNZB47SL2V908DI), knob cylinder (SNZB43X030E10MI) and i-gate padlocks (SNZBP2XI MIFARE, SNZBP3XI HID iCLASS). The escutcheons, cylinder and SNZBP3XI read HID iCLASS like this reader, so cards and phone keys cross; the SNZBP2XI and the MIFARE Wireless Online + Openow i-Readers (S4ZR2DSlim, S4ZR2PWide) share phone keys but not cards. The Wireless Online i-Reader S4BR2Slim3 reads MIFARE and has Openow switched off as listed, so cards don't cross, and phone keys cross only once Openow is enabled on it.
How many users and events does it hold?
1,500 users and 600 events in normal mode, or unlimited users filtered into 48 groups with 1,000 events on a high-traffic door (keypad wall reader datasheet).
1,500 users and 600 events in normal mode, or unlimited users filtered into 48 groups with 1,000 events on a high-traffic door (keypad wall reader datasheet).
Can the firmware be updated?
Yes - the control unit and the RF module have upgradeable firmware (keypad wall reader datasheet).
Yes - the control unit and the RF module have upgradeable firmware (keypad wall reader datasheet).
Where is the data kept?
TS1000 keeps the site database on your own server, and Openow uses TS1000's cloud connection to reach phones (Product Overview). For how access platforms compare on data hosting, see platforms hosted outside China and security and data sovereignty.
TS1000 keeps the site database on your own server, and Openow uses TS1000's cloud connection to reach phones (Product Overview). For how access platforms compare on data hosting, see platforms hosted outside China and security and data sovereignty.
Compliance, Warranty and Ordering
What certifications does it carry?
CE (EMC, R&TTE), RoHS, REACH, WEEE, RCM and R-NZ (keypad wall reader datasheet). See Chapter 11 for what RCM means in Australia.
CE (EMC, R&TTE), RoHS, REACH, WEEE, RCM and R-NZ (keypad wall reader datasheet). See Chapter 11 for what RCM means in Australia.
What warranty applies?
ASSA ABLOY's Australian warranty - 10 years on mechanical components and 5 years on electrical and electronic components, batteries excluded. The full terms are in the Warranty section.
ASSA ABLOY's Australian warranty - 10 years on mechanical components and 5 years on electrical and electronic components, batteries excluded. The full terms are in the Warranty section.
How long does dispatch take?
This reader usually ships in 3 business days. Order the lock, power supply and credentials at the same time so the opening can be commissioned in one visit.
This reader usually ships in 3 business days. Order the lock, power supply and credentials at the same time so the opening can be commissioned in one visit.
Related Products, Guides and Chapters
The other keypad wall reader: SNAR3KUSSB (Standalone keypad reader)
The MIFARE i-Reader R4N range: S4BR2Slim2 (i-Reader Slim, Update-on-Card) · S4BR2Slim1 (i-Reader Slim, Update-on-Card + Openow) · S4BR2Slim3 (i-Reader Slim, Wireless Online) · S4ZR2DSlim (i-Reader Slim, Wireless Online + Openow) · S4BR2Wide2 (i-Reader Wide, base) · S4BR2Wide1 (i-Reader Wide, Update-on-Card + Openow) · S4ZR2PWide (i-Reader Wide, Wireless Online + Openow)
Devices for the same site: SNZB43SL1S008DI · SNZB43SL2V648DI · SNZB43SL2V908DI · SNZB47SL1S008DI · SNZB47SL2V648DI · SNZB47SL2V908DI · SNZB43X030E10MI · SNZBP2XI · SNZBP3XI
System components: Encoder - USB RFID Credential Programmer STCED3 · Portable Programmer STCPCC · Mobile Access Licence - Openow SNCCLICMOBILE · TS1000 Lockdown Upgrade SNCCLICLOCKDOWN
Categories: Fob / Card / RFID · RFID / Fobs / Tags / Cards · PIN Code · Bluetooth · App Enabled
Buyer's Guide chapters: Ch 03 Access Methods · Ch 04 Door Types · Ch 08 Gateways · Ch 09 Accessibility · Ch 10 Brand Profiles · Ch 11 Standards and IP Ratings · Ch 12 Troubleshooting · Ch 13 FAQ · Ch 15 App Platforms
Helpful blog reading: Power Outages and Electronic Locks · The Realities of Electronic Door Locks · How Long Do Digital Door Locks Last? · Which Platform for Commercial Sites? · Your Data and China · Site Survey and Installation
What's in the Box - SNZR3KUSSB
- SMARTair MURAL wall reader with keypad - HID iCLASS card reader and PIN keypad, black
- SMARTair relay board in its surface-mount box - two output relays, inputs for door position and request to exit, and a tamper switch in the board
- RF module on the relay board for Wireless Online (R4 circuit), with Openow enabled
- Installation mounting hardware
- Configuration and installation documentation
Not included: the power supply and cabling, the electric strike, electromagnetic lock or escape-route device (for relay 1), the door sensor, the exit push button, a DIN rail enclosure, RFID credentials, the encoder, the portable programmer, the Openow licence, the TS1000 software licence and the SMARTair hubs Wireless Online needs.
PDF Files - SNZR3KUSSB
SMARTair Wireless Keypad Wall Reader Datasheet (PDF)
ASSA ABLOY's technical information for the SMARTair Wall Reader with Keypad, Pro Wireless Online - technical data, PIN and multi-authentication, capacity and time zones, operating modes, the RF module and the two-relay board.
ASSA ABLOY's technical information for the SMARTair Wall Reader with Keypad, Pro Wireless Online - technical data, PIN and multi-authentication, capacity and time zones, operating modes, the RF module and the two-relay board.
SMARTair Wireless Access Control Product Overview (PDF)
The May 2023 technical overview - the four management systems and the equipment each needs, the feature comparison, system architecture, TS1000 and Web Manager, credentials, and the wall reader in the other-devices table on page 10.
The May 2023 technical overview - the four management systems and the equipment each needs, the feature comparison, system architecture, TS1000 and Web Manager, credentials, and the wall reader in the other-devices table on page 10.
SMARTair System Information Guide (PDF)
The May 2022 benefits guide - the management levels with decision guidance on page 4 (Pro Wireless Online with the hub coverage note, Openow and Update-on-Card), Openow virtual keys and the wall reader device page.
The May 2022 benefits guide - the management levels with decision guidance on page 4 (Pro Wireless Online with the hub coverage note, Openow and Update-on-Card), Openow virtual keys and the wall reader device page.
SMARTair Openow Mobile Credential User Guide (PDF)
The end-user guide to the Openow app (February 2019, so screens may differ from today's app) - download and registration, opening with a phone, the green, orange and red padlock states, managing keys and the security PIN.
The end-user guide to the Openow app (February 2019, so screens may differ from today's app) - download and registration, opening with a phone, the green, orange and red padlock states, managing keys and the security PIN.
ASSA ABLOY Warranty Overview
ASSA ABLOY branded products sold in Australia are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty coverage varies depending on mechanical components, electronic components, cylinders and finish categories.
This overview summarises the structure of ASSA ABLOY warranty coverage. Full terms, exclusions and claim procedures are set out in the official ASSA ABLOY Warranty document.
Warranty Periods Summary
Finish & Material Notes
- Stainless steel does not mean stain-free. Tea staining is not covered where cleaning and maintenance guidelines have not been followed.
- Cosmetic, decorative and appearance damage is not covered.
- Battery failure or battery leakage damage is not covered.
What the Warranty Covers
- Defects in material and workmanship within the applicable period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
- Remedy determined at ASSA ABLOY’s discretion.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse or installation outside published technical specifications.
- Improper maintenance or neglect.
- Unauthorised modification or repair.
- Use of non-genuine ASSA ABLOY parts or substitute components.
- Exposure to corrosive environments including coastal air, salt spray, chemicals, contamination or high humidity.
- Removal, refitment, freight or labour charges.
- Second-hand or imported products not sold through authorised Australian channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product to the original authorised retailer where applicable.
- If claiming directly, obtain a case number before returning goods.
- Securely package returned goods and clearly reference the case number.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
ASSA ABLOY warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
Official Warranty Documents
Confused? Overwhelmed? We get it.
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