Borg BL5051MGECP Mechanical Digital Lock - Lever/Lever Back-to-Back - External Grade - Easicode Pro - Chrome Plate
At A Glance
The Borg BL5051MGECP is a fully mechanical digital lock in a lever/lever back-to-back (BTB) configuration with Easicode Pro on-door code change: a full lever keypad on both faces of the door, each with its own independent coding chamber, driving a 60mm tubular latch. A code is required to pass through in either direction - with a different code on each side if wanted.
The chrome plate external grade finish resists corrosion in normal weather and suits sheltered external doors, but it is not for coastal or saline positions - for the same back-to-back Easicode Pro lock in Marine Grade Pro construction, see the BL5051MGPROECP. Borg makes the BL5000 series for medium to heavy duty doors and cycle tests it to 100,000 operations; doors 35mm to 80mm thick are accepted on the standard fixings.
Being entirely mechanical, it needs no batteries, wiring or power at any point. Because a code is needed to get out, it is not for fire doors, emergency exit or fire egress doors. Browse the full battery-free range in our Digital Mechanical Locks category, or see the Borg brand profile.
Usually ships same day if ordered before 11am AEST (excludes weekends and Queensland public holidays).
The chrome plate external grade finish resists corrosion in normal weather conditions - Borg guarantees it for up to 1 year in those conditions - and suits sheltered external doors. It is not for coastal, beachside or saltwater-adjacent positions; salt air attacks standard finishes (see our coastal conditions guide). At the coast, choose the BL5051MGPROECP - the same back-to-back Easicode Pro lock with 316 stainless internals, salt spray tested to 1,000 hours.
This back-to-back lock needs a code to get out: full keypads sit on both faces, and the inside lever will not withdraw the latch until the correct PIN is entered. It is not for fire doors, and not for emergency exit or fire egress doors; see exit paths on double-sided locks. If free inside egress is required, choose the single-sided Borg BL5001 - the same BL5000 series lever keypad with an inside lever that always opens, and fire tested to AS 1905.1-2005 for fire doors.
With Easicode Pro (ECP) the keypads stay on the door - Borg puts the change at about 10 seconds. With the door open, enter the current code on the side you are changing, put the change key over the code change button, turn it 90 degrees clockwise and hold it in, press C, then enter the new code twice. Release the key, turn it back and remove it, then press C or turn the lever to set the new code - and test it five times before the door closes. Each side is changed independently. The change key is in the box (a spare is the BL5000ECPCK), and so is the code change deactivation plug, which stops anyone re-coding a keypad on the door once your code is set. Step by step in how the Borg on-door change works and the 5000 series in action. Never force the change key - here is why.
Each keypad has its own mechanical coding chamber. Both sides can share one code, or each side can run a different code - a shared entry code with a staff-only exit code, for example.
Either side can be set to free passage: enter that side's code, turn the lever and press F - the lever stays free turning and withdraws the latch, so that side opens without a code. To lock it again, turn the lever and press C; you will hear a click as the coding chamber resets. Each side is set independently. If you never want the function, the free passage deactivation plug in the box fits into the F slot on the back of a keypad and switches it off until the keypad is taken off the door. Passage mode explained and free passage on commercial doors.
Entirely mechanical - no power source, no wiring, no batteries to go flat. Weighing this against an app-connected lock? See mechanical digital vs smart locks and Buyer's Guide Chapter 16.
Gates, plant rooms, storerooms and staff-only doors where both-sided code control is the requirement and codes change on site. Borg makes the BL5000 series for medium to heavy duty doors, with a strengthened clutch and coding chamber, and cycle tests it to 100,000 operations.
For relentless commercial traffic, step up to the Lockwood 3572DX, Borg BL7701, or Carbine CDL7200LL-HD - see what heavy duty actually means.
Each keypad holds one active PIN code at a time (the two sides can differ). No multi-user code list and no audit trail - the honest limitation of every mechanical digital lock; see what these locks will not do.
Access Methods
This is a mechanical digital lock with a lever keypad on both faces: the correct code opens the door from either side, and there is no free inside lever. There is no key override, app, fob or card on this model - for keyed entry on a back-to-back, see the BL5771MGPROECP in the range table below.
Key Features
- Lever/lever back-to-back keypads - a code is required from both sides; no free inside egress.
- Independent coding chambers - a different code can be set on each side, each changed on the door.
- Easicode Pro (ECP) on-door code change with the supplied change key - no lock removal; code change deactivation plug included.
- Free passage function (F button) per side - hold either side open during business hours; free passage deactivation plug included.
- Chrome plate external grade finish - weather resistant for normal external conditions; not for coastal positions.
- Medium to heavy duty BL5000 series - strengthened clutch and coding chamber, cycle tested to 100,000 operations.
- Over 1,000 non-sequential code combinations per keypad (Borg Easicode Pro instructions), digits entered in any order.
- Not for fire doors, emergency exit or fire egress doors - a code is required to exit from inside.
- Fully mechanical - no batteries, no wiring, no power source.
- 60mm anti-thrust stainless steel tubular latch; 70mm and 28mm narrow stile latches available separately.
- Clutching lever design - with no valid code the lever rotates freely without withdrawing the latch, so it cannot be forced.
- Door thickness 35mm to 80mm on the standard fixings; up to 85mm with the XL fixing kit.
- Reversible on site for left or right hand doors - no handed ordering.
What's in the Box
- Borg BL5051MGECP outside keypad and lever assembly (chrome plate external grade)
- Inside keypad and lever assembly - identical unit (chrome plate external grade)
- 60mm anti-thrust stainless steel tubular latch
- Strike plate and box keep
- 2 x spindles (80mm and 90mm)
- M4 fixing screws (40mm, 50mm and 60mm options)
- 4 x 16mm screws
- Easicode Pro code change key
- Code change deactivation plug (optional fit)
- Free passage deactivation plug (optional fit)
- Hex wrench (Allen key)
- Handle screw rubber grommet
A 70mm backset latch, a 28mm narrow stile latch and the XL fixing kit for 85mm doors are available separately - see Accessories and Spare Parts. No batteries or wiring are required or supplied.
Suitable Uses
- Sheltered external doors and gates away from the coast that need code control in both directions with an on-door code change.
- Internal commercial, storeroom and amenities doors - browse our internal door locks.
- Strata and managed properties where codes rotate between tenancies - the on-door change saves a lock removal each time.
- Secure gates and compound doors where reach-over defeat of a single-sided keypad is a concern - on a steel gate, the LB22 weld-on lock box takes a 60mm backset 5000 series lock.
- Two-zone control - a shared entry code on one side and a staff-only code on the other, using the independent coding chambers.
- Not for coastal positions - choose the BL5051MGPROECP there.
- Not for fire doors, emergency exit or fire egress doors - a code is needed to get out (see the warning above).
Available Finish Options
This listing is the chrome plate external grade model. The black BL5051MGPROECP is the same back-to-back Easicode Pro lock in Marine Grade Pro construction; for On The Bench versions in three finishes, see the BL5051.
Borg Back-to-Back Range Compared
Every model below puts a keypad on both sides of the door, all fully mechanical with no batteries. The differences are the lock format, the key function, the code change method and the weather grade.
ECP = Easicode Pro on-door code change. MG Pro = Marine Grade Pro. Combinations are per side on every model. Want a knob keypad with a free inside exit instead? The single-sided BL5101 is a knob keypad lock on the same platform.
Accessories and Spare Parts
Borg supports the 5000 series platform with a full spare parts range - one of the reasons it outlasts hardware store imitations. Everything below suits this lock; confirm fit with us where the notes say so.
The XL fixing kit for 85mm doors can be arranged through us - contact us. Browse all tubular latches and bolts and scar and adaptor plates.
Full Specifications
Dimensions
The BL5051MGECP uses the same BL5000 series keypad body on both faces of the door - the inside unit is identical to the outside unit, not a slim handle plate.
Frequently Asked Questions
With the door open, enter the current code on the side you are changing. Put the change key over the code change button, turn it 90 degrees clockwise and hold it in, press C, then enter the new code twice. Release the key, turn it back and remove it, then press C or turn the lever to set the new code, and test it at least five times with the door open. Repeat on the other side if that code is changing too - the chambers are independent. Step by step with photos: the ECP procedure.
The BL5051MGECP puts a full keypad on both faces, so access is controlled in both directions - the point of a back-to-back on gates and secure rooms, and why single-sided locks fall short on gates. It also means this lock is not for fire doors, emergency exit or fire egress doors. If free exit is required, choose the single-sided BL5001.
No. The chrome plate external grade finish handles normal external weather but is not for coastal or saline positions. For coastal sites, choose the BL5051MGPROECP - the same back-to-back Easicode Pro lock in Marine Grade Pro construction, with 316 stainless internals and salt spray testing to 1,000 hours. Guidance: do you need MG Pro?
Yes. Each keypad has its own independent coding chamber. Both sides can share one code, or each can be set to a completely different code - each changed on the door, independently, with the same change key. The free passage function is also engaged and released per side.
Two spindles are supplied (80mm and 90mm) - use the longest that fits. The working rule is door thickness plus 30mm as the minimum spindle length, because at least 15mm of blade must seat into each side's keypad. A 50mm door therefore needs at least the 80mm spindle. Never cut a spindle shorter than necessary. Doors thicker than 80mm need the XL fixing kit (to 85mm) - contact us.
Additional Information
Monthly: wipe both keypads, both levers and the exposed latch with a light spray of silicon-based lubricant (such as GT85) and remove the excess with a soft cloth. Do not use oil-based lubricants such as WD-40 - they attract dirt and wear down internal parts over time. Annually: remove the keypads from the door, spray the inside through the holes on the reverse of each keypad with silicon-based lubricant, spray all fixings, accessories and the latch, then press each button and operate both levers several times to confirm smooth operation. Full steps are in the Borg Lock Servicing Guide (PDF).
This back-to-back lock needs a code to get out, so it is not for fire doors, emergency exit or fire egress doors. For a fire door or a door on an exit path, choose a single-sided lock with a free inside lever - the BL5001 is fire tested to AS 1905.1-2005. See what is actually compliant on apartment fire doors.
If the door already carries a Lockwood 3572 mortice lock, the BL50013572KBTB back-to-back adaptor kit mounts 5000 series keypads on both faces of the existing mortice prep - no re-boring the door for the tubular latch. A code is then needed to leave as well as enter, so the same exit path caution applies.
There is no key override on this model, so a lost code on a locked door is a locksmith job - contact us. With a keypad off the door, the code can be read through the portholes on the back of the keypad - the procedure is in the BL5000 Easicode Pro manual (PDF). If a keyed bypass matters for your site, choose the BL5771MGPROECP instead.
On a managed site, keep the change key with the site manager and fit the code change deactivation plug on the public-facing side before the keypad goes on the door. Routine code changes stay with one keyholder, and nobody outside can re-code that keypad - see how the change key works and spare change keys.
Warranty
All Borg locks are warranted against mechanical defects in materials and workmanship under normal use and service for a minimum of 12 months from date of sale. The warranty does not cover damage arising from misuse, vandalism, or improper installation. The lock must not be dismantled - doing so will invalidate the warranty. Proof of purchase required for all claims.
Download PDF Resources
Borg's six-page Easicode Pro manual for the BL5000 ECP range - handing, deactivating free passage and the on-door code change, spindle fitting, the on-door code change itself, daily operation and finding a lost code. This is the manual for this lock's keypads.
Borg's current Easicode Pro instruction set for the BL5000 ECP keypads - preparation, handing, deactivating free passage and code change, spindle fitting, the on-door code change and daily operation. The spindle fitting notes are the most detailed of any Borg document.
Borg's two-page brochure for the BL5000 round bar Easicode Pro range - series options including the BL5051 ECP back-to-back with tubular latch, features and finishes. This lock is the external grade version of the BL5051 ECP.
The BL5000 series in one page - handle styles (round bar, flat bar and knob), locking options including the back-to-back model, features (over 2,000 combinations, 100,000 cycles, free passage), finishes and dimensioned drawings of the keypads and inside handles. It is the On The Bench series brochure - the features and dimensions carry over, but this Easicode Pro lock changes its code on the door.
One-page drilling template (159mm hole centres, 60mm or 70mm backset) named for the single-sided BL5001, BL5201 and BL5401 lever locks. Check the fixing positions for this back-to-back with us before drilling.
Borg's one-page accessories sheet for the 5000 series - the BL5000KSC / BL5000KSS keypad-only units, the Lockwood mortice conversion kits and the SPBL5001 scar plates. The keypad-only units on the sheet are the standard On The Bench keypads, not Easicode Pro.
Borg's general maintenance guide for pushbutton keypad locks - monthly silicone-based lubricant care and an annual full service. This is the routine to follow for this lock.
Borg BL5051MGECP - FAQ, Setup and Owner's Guide
Everything owners and installers ask about the BL5051MGECP back-to-back keypad lock, in one place. For the wider picture, see Buyer's Guide Chapter 16 - Mechanical Digital Locks and the what is a mechanical digital lock explainer.
Codes and Code Change
With the door open, enter the current code on the side you are changing. Put the change key over the code change button, turn it 90 degrees clockwise and hold it in, press C, then enter the new code twice. Release the key, turn it back and remove it, then press C or turn the lever to set the new code, and test it at least five times with the door open. Repeat on the other side if that code is changing too - the chambers are independent. Full illustrated procedure: the 3000/5000 series ECP steps and the BL5000 Easicode Pro manual (PDF).
The most common cause: C was not pressed between clearing the old code and entering the new one. The chamber is then set to a combination of both codes - if the old code was 1234 and the new one 6789, the live code is 12346789. Enter the old and new codes together, then run the change procedure again from the start. If the lever free-turns after a change, the new code was never set - repeat from the key step.
No. The chamber is non-sequential - a code of 1234 opens with 4321, 3214 or any other order of the same digits. This is standard mechanical digital chamber behaviour. Over 1,000 combinations are available per keypad.
Yes. Each keypad has a fully independent coding chamber. Set both to the same code for simplicity, or run different codes - a widely shared code on one side and a restricted code on the other, for example. Each side is changed separately with the same change key.
Yes, but the keypad must come off the door. On the back of the keypad are ten portholes showing blue and red indicator lines - press C first, then read which portholes show a red line closest to the centre: those digits are the code. The porthole diagram is in the BL5000 Easicode Pro manual (PDF). Note the code before refitting. If neither side has a known code and the door is shut, it is a locksmith visit - contact us. There is no key override on this model.
Yes. The box includes a code change deactivation plug. Fitted into the marked hole on the back of a keypad before installation, it disables the on-door code change for that side - the keypad must come off the door to re-enable it. Useful in shared facilities where only management should control codes.
No - one active code per keypad, no user list, no audit trail. That is the honest trade-off of every mechanical digital lock against an app-based system: see what these locks will not do and mechanical vs smart compared.
Operation and Free Passage
Press C first - this clears any buttons a previous user may have part-pressed - then enter the code and push the lever down. Release the lever and the keypad resets behind you. The same sequence applies on both sides.
Enter the code, turn the lever and press F. That side is now free turning - anyone can operate it without the code. To lock it again, turn the lever and press C until you hear the click; the chamber resets and the code is required again. Each side goes in and out of free passage independently. Background: passage mode explained and when passage mode makes sense.
Never leave free passage engaged on a pool barrier gate, which must self-latch at all times - see why passage mode and pool gates do not mix. And as a back-to-back, this lock is not for fire doors at all. If free passage will never be needed, fit the free passage deactivation plug into the slot behind the F button before installation.
Controlled egress: stopping unaccompanied exit from secure yards, staff-only rear doors or compounds where a reach-over defeat of a one-sided keypad is the risk. If you only need entry control, the single-sided BL5001 keeps a free lever inside - see when double-sided control is the right call.
Installation and Handing
Yes, on site. Units ship preset right-hand. To change hand, remove the grommet on the side of the keypad handle to expose the grub screw, remove the screw with the supplied hex wrench, refit the handle facing the correct direction and tighten the screw back in. Repeat on the other keypad. The handing diagrams are in the user manual (PDF) - set the handing before the keypads go on the door.
Two spindles are supplied (80mm and 90mm) - use the longest that fits. Rule: door thickness + 30mm = minimum spindle length, because 15mm of blade must seat into each keypad. A 44mm door needs a 74mm minimum, so use the 80mm. When fitting, angle the blade toward the top opening edge of the door. Never cut shorter than necessary - an over-trimmed spindle can slip out of position if the door is slammed, locking users out.
Standard fixings suit 35-80mm doors, and the XL fixing kit extends that to 85mm - contact us before ordering if your door is in that band. For thicker doors and gates, ask us whether the BLS527A XXL extended spindle kit (doors and gates up to 120mm) suits this back-to-back.
The standard 60mm backset tubular latch needs a stile deep enough to take it. For narrow stiles there is a 28mm backset latch for the BL5000 series (BLS275000LH / BLS275000RH, handed, satin chrome) - confirm the fit with us first. Measure before ordering: gate post too narrow for a 60mm latch? On a steel gate, the BDS LB22 weld-on lock box takes a 60mm backset 5000 series lock.
The 70mm latch for the 5000 series is the satin chrome BLL500070 - it fits this lock, but it is satin chrome rather than chrome plate; ask us if the finish match matters on your door.
Three checks from the manual: enter the factory code and confirm the lever turns down and returns under spring pressure, twice; confirm the handle on the other face turns and springs back with its code; and press the latch bolt end to confirm it springs out freely. Change the factory code before or after fitting - but always test it five times with the door open.
Yes, with the BL50013572KBTB back-to-back adaptor kit - it mounts 5000 series keypads on both faces of the existing 3572 mortice prep, driving the mortice instead of a tubular latch. A code is then needed to leave as well as enter. This retrofit range is a key advantage over hardware store lookalikes.
Weather, Gates, Fire and Suitability
No. The chrome plate external grade finish resists corrosion in normal weather but is not for coastal or saline positions - salt air attacks the plating. For coastal sites, use the BL5051MGPROECP - the same back-to-back Easicode Pro lock in Marine Grade Pro construction, with 316 stainless internals and 1,000 hours of salt spray testing. Guidance: do you need MG Pro? and how the three brands compare on corrosion.
The chrome plated external components are guaranteed to resist corrosion in normal weather conditions for up to 1 year. Coastal or saline exposure is outside its scope - which is why the marine sibling exists for those sites. The 12-month manufacturing warranty runs alongside it (see the Warranty section on the main tab).
It can be - a back-to-back suits gates where both sides must be coded; see what a double-sided lock does. Two points first. On a steel gate, the BDS LB22 weld-on lock box takes a 60mm backset 5000 series lock (steel gates only - the box is welded on). And near the coast this external grade lock is the wrong grade: Borg's back-to-back gate lock, the BL4441MGPROECP, is Marine Grade Pro with Easicode Pro.
No. A back-to-back lock needs a code to get out, so it is not for fire doors, and not for emergency exit or fire egress doors. For a fire door, choose a single-sided lock with a free inside lever: the BL5001 is fire tested to AS 1905.1-2005 (up to 4 hours, depending on the type of doorset). Background: exit paths, fire door certification, and why passage functions are not a fire-door fix.
It is a medium to heavy duty lock, cycle tested to 100,000 operations - but not built for extremely high traffic without a servicing schedule. On a main entry cycling hundreds of times a day, specify a genuine high-traffic heavy duty lock: the Lockwood 3572DX, Borg BL7701 or Carbine CDL7200LL-HD. What separates the tiers: heavy duty internals explained.
Range and Spares
Borg's naming stacks the designations: MG = external weather grade, MG Pro = Marine Grade Pro (316 stainless internals, salt spray tested to 1,000 hours), ECP = Easicode Pro on-door code change. So the BL5051MGPRO is the black variant of the BL5051, changed On The Bench; the BL5051MGECP is external grade with ECP; and the BL5051MGPROECP is both - marine grade and on-door code change.
On one side, yes: the BL5151SC puts a knob keypad on one face and a lever keypad on the other - it changes its code On The Bench and is satin chrome for internal doors. If you need a knob keypad with a free inside exit, the single-sided BL5101 is that lock. Knobs are harder to operate with full hands or limited grip - the lever remains the accessible choice.
Almost everything: the change key, the keypad unit (ask us first), the latch, the spring pack and the gaskets - see the full Accessories and Spare Parts table. This spare parts depth is a core reason to buy a supported platform over a hardware store lookalike.
No - this model has no key override, which is part of its security story: no cylinder to pick or bump. The trade-off is that a lost code on a shut door means a locksmith visit. If a key override matters, the BL5771MGPROECP puts Easicode Pro keypads and a key override on both faces, and the Carbine CDL7200LL-KDSC-HD offers dual-keypad control in the Carbine range.
Servicing and Troubleshooting
Monthly, a light wipe of both keypads, both levers and the exposed latch with a silicon-based lubricant (such as GT85) - never an oil-based lubricant such as WD-40, which draws grit into the chamber. Once a year, take the keypads off the door, spray through the holes on the back of each keypad and over the fixings and latch, then check every button and both levers. The full schedule is in the Borg Servicing Guide (PDF Files tab). Quality internals are why genuine trade locks outlast hardware store lookalikes - but only when serviced.
Almost always a part-pressed button from a previous user. Press C firmly to reset the chamber, then enter the code again - which is why the C-first habit is worth teaching every user. If the code still fails after a C reset, run the lost-code porthole check to confirm what the chamber is actually set to.
Related Products, Guides and Chapters
This lock and its siblings: BL5051 - On The Bench, Three Finishes - BL5051MGPROECP - Marine ECP Black - BL5771MGPROECP - BTB with Key Override - BL5050SC - Euro Mortice BTB, Key Lockout - BL5151SC - Knob/Lever BTB - BL5101 - Single-Sided Knob Keypad - BL5001 - Single-Sided, Free Egress - BL4441MGPROECP - Marine BTB Gate Lock
Accessories and spares: Spare Change Key - Tube Latch 60mm - Spare Keypad - Chrome Plated - Stainless Scar Plates - 3572 BTB Adaptor Kit - Spring Accessories Packet - LB22 Weld-On Lock Box
Cross-brand alternatives: Carbine CDL7200LL-KDSC-HD Dual Keypad - Lockwood 3572DX - Borg BL7701 Heavy Duty - Carbine CDL7200LL-HD Dual Lever
Buyer's Guide chapters: Ch 16 Mechanical Digital Locks - Ch 16 Borg Naming Decoded - Ch 16 Code Changing Methods - Ch 16 Choosing a Model - Ch 10 Borg Brand Profile
Helpful blog reading: Changing Codes - Borg Easicode Pro - MG Pro and ECP Explained - Why Double-Sided Locks Suit Gates - Lockwood vs Borg vs Carbine - Heavy Duty Commercial Mech-Digi - Passage Mode vs Holdback Mode - The Realities of Electronic Door Locks - Why Our Range Beats Imitations
What's In The Box - Borg BL5051MGECP
- Borg BL5051MGECP outside keypad and lever assembly (chrome plate external grade)
- Inside keypad and lever assembly - identical unit (chrome plate external grade)
- 60mm anti-thrust stainless steel tubular latch
- Strike plate and box keep
- 2 x spindles (80mm and 90mm)
- M4 fixing screws (40mm, 50mm and 60mm options)
- 4 x 16mm screws
- Easicode Pro code change key
- Code change deactivation plug (optional fit)
- Free passage deactivation plug (optional fit)
- Hex wrench (Allen key)
- Handle screw rubber grommet
Borg BL5051MGECP - Dimensions
On this back-to-back model the inside unit is the same BL5000 series keypad body as the outside unit - both faces measure identically.
Standard 60mm backset (70mm latch available separately). Fixings suit doors 35-80mm on the standard kit; up to 85mm with the XL fixing kit.
Borg BL5000 ECP and MG Pro ECP Series - Product Brochure
PDF Files - Borg BL5051MGECP
Borg's six-page Easicode Pro manual for the BL5000 ECP range - handing, deactivating free passage and the on-door code change, spindle fitting, the on-door code change itself, daily operation and finding a lost code. This is the manual for this lock's keypads.
Borg's current Easicode Pro instruction set for the BL5000 ECP keypads - preparation, handing, deactivating free passage and code change, spindle fitting, the on-door code change and daily operation. The spindle fitting notes are the most detailed of any Borg document.
Borg's two-page brochure for the BL5000 round bar Easicode Pro range - series options including the BL5051 ECP back-to-back with tubular latch, features and finishes. This lock is the external grade version of the BL5051 ECP.
The BL5000 series in one page - handle styles (round bar, flat bar and knob), locking options including the back-to-back model, features (over 2,000 combinations, 100,000 cycles, free passage), finishes and dimensioned drawings of the keypads and inside handles. It is the On The Bench series brochure - the features and dimensions carry over, but this Easicode Pro lock changes its code on the door.
One-page drilling template (159mm hole centres, 60mm or 70mm backset) named for the single-sided BL5001, BL5201 and BL5401 lever locks. Check the fixing positions for this back-to-back with us before drilling.
Borg's one-page accessories sheet for the 5000 series - the BL5000KSC / BL5000KSS keypad-only units, the Lockwood mortice conversion kits and the SPBL5001 scar plates. The keypad-only units on the sheet are the standard On The Bench keypads, not Easicode Pro.
Borg's general maintenance guide for pushbutton keypad locks - monthly silicone-based lubricant care and an annual full service. This is the routine to follow for this lock.
Borg Locks Warranty
Borg products sold in Australia are covered against mechanical defects in materials and workmanship under normal use and service. Warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries.
Warranty Summary
What the Warranty Covers
- Mechanical defects in materials and workmanship
- Defects arising under normal use and service conditions
- Repair or replacement of defective units at the discretion of the Australian distributor (LSC)
What the Warranty Does Not Cover
- Damage arising from misuse, vandalism, or abuse
- Damage resulting from improper installation
- Locks that have been dismantled - dismantling invalidates the warranty
- Normal wear and tear
- Cosmetic damage not affecting function
How to Make a Claim
- Contact Terry's Tradies Pty Ltd first if you purchased through us or one of its associated trading names - we will assess the issue and manage the warranty process with LSC on your behalf. You do not need to contact LSC or Borg Locks UK directly.
- Have your proof of purchase ready (receipt or order confirmation).
- Warranty claims for Borg products in Australia are processed through LSC, the authorised Australian importer and distributor. Where an item is returned to LSC, freight charges must be prepaid and the item returned within the warranty period.
- If LSC finds the returned item to be defective, it will be repaired or replaced, and a detailed assessment report is provided to the customer after examination.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The Borg manufacturer warranty above operates alongside - and does not limit - these statutory rights.
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