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dormakaba M5 BLE Digital Smart Lock - PIN, RFID and Bluetooth Access - Fire Rated

Dormakaba

MRRP $1,283.07
Terry's In-Store Price $1,173.09
Terry's Online Price $971.47
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SKU:
STK DKM5BLE
UPC:
8104667040262
Availability:
Usually same day dispatch (if ordered before 11am)
Type of Handle:
Lever
Type of Lock:
Mortice
feature_rotate:
1
Access Method:
App Enabled
Access Method:
Bluetooth
Access Method:
Pin Code
Access Method:
Has Backup Key
Access Method:
Fob/Card/RFID
Feature:
Fire Rated
Back-Set:
60mm
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dormakaba M5 BLE Digital Smart Lock – PIN, RFID and Bluetooth Access – Fire Rated

At A Glance

At A Glance
PIN codePIN Code RFID card or fobRFID Card / Fob Bluetooth appBluetooth App Mechanical keyMechanical Key Fingerprint not availableFingerprint
Not Available
WiFi remote not availableWiFi / Remote
Not Available

The dormakaba M5 BLE (DKM5BLE) is a Bluetooth-enabled digital mortice lock that provides four access methods — PIN code, RFID card or fob, Bluetooth via the dormakaba SmartLock app, and mechanical key override. The lock is supplied as a complete kit including the dormakaba MS2602 Series Australian-style mortice lock, which exceeds the requirements of AS4145.2 (Australian standard for locksets and door hardware).

Bluetooth access operates on a proximity basis only: the dormakaba SmartLock app (iOS and Android) connects directly to the lock when within Bluetooth range and allows app-based unlocking, audit log retrieval, credential management, and time-sensitive PIN code generation and sharing for visitors. There is no WiFi gateway available for this lock, and the app does not provide remote access from outside Bluetooth range. The lock operates as a fully standalone unit using its onboard credentials when the app is not in use.

The M5 BLE has been tested on fire door assemblies to AS1905.1 (Fire Resistant Doorsets). Two finish combinations are available: Black with Brushed Nickel rim, and Black with Matt Black rim. Both use the same lock body, mortice lock, and electronic module. Available in door thicknesses from 35mm to 50mm with a fixed 60mm backset.

Dispatch icon
Usually Same Day Dispatch — If ordered before 11am, this product typically ships same business day from our Burleigh Heads showroom. Call 07 5601 1867 to confirm stock before ordering.
Fire rating icon
Fire Rated – AS1905.1
The dormakaba M5 BLE has been tested on fire door assemblies in accordance with AS1905.1 (Fire Resistant Doorsets). Testing was conducted up to 2 hours depending on the door type. Compatibility for use with specific fire door core types (E-Core, Firecore, Pyropanel) must be confirmed with dormakaba Australia before installation. See Chapter 05 – Fire Door Smart Locks for guidance.
PIN codePIN Code
RFID card/fobRFID Card/Fob
BluetoothBluetooth
Mechanical keyMechanical Key

Key Features

  • Four access methods: PIN code, RFID card or fob, Bluetooth app (proximity), and mechanical key override.
  • Bluetooth access via the dormakaba SmartLock app on iOS and Android — proximity unlock, audit log access, credential management, and time-sensitive visitor code sharing.
  • No WiFi gateway required or available — the lock operates fully as a standalone unit; Bluetooth provides direct phone-to-lock connection within range only.
  • Includes dormakaba MS2602 Series Australian-style mortice lock, which exceeds AS4145.2 requirements for mechanical security and durability.
  • Fire tested to AS1905.1 (Fire Resistant Doorsets) — check compatible door core types with dormakaba before installation on fire doors.
  • Up to 100 RFID credentials (70 general user, 10 administrator, and 10 temporary).
  • Up to 10 PIN codes with 6-12 digit length per the M5 brochure specification.
  • Passage mode via physical switch on the internal escutcheon — allows free egress without credential entry.
  • Privacy mode blocks all digital credentials (PIN, RFID, and app) — only mechanical key override allows outside entry when activated.
  • Wrong-try lockout: 3 incorrect PIN entries trigger a 15-minute keypad lockout (RFID, app, and key override remain operational during lockout).
  • Break-in and tamper alarm activates if the front escutcheon is forced or the door is opened without valid credential use of the external lever.
  • Low battery warning via visual indicator and audible alert.
  • USB-C emergency power port and 9V external terminal for backup access when batteries are depleted.
  • Voice-guided programming in English for straightforward setup and user management without instructions.
  • Scramble password function allows additional digits before or after the real PIN to prevent code observation from key wear or shoulder surfing.
  • Available in two finish combinations: Black with Brushed Nickel rim (SKU: DKM5BLENIB), and Black with Matt Black rim (SKU: DKM5BLEMB).

Access Methods

Access Method Availability Notes

PIN Code
Yes Up to 10 PIN codes; 6-12 digit length; scramble password supported

RFID Card / Fob
Yes Up to 100 credentials; 70 general user, 10 admin, 10 temporary; 2 cards and 2 fobs included

Bluetooth / App
Yes — Proximity only dormakaba SmartLock app (iOS & Android); proximity Bluetooth only; no remote access; up to 10 BLE app users

Mechanical Key Override
Yes 3 keys included; audible alarm sounds for 30 seconds on key override use

WiFi / Remote Access
Not Available No gateway available for this lock; Bluetooth proximity only

Fingerprint
Not Available Not supported

Face Recognition
Not Available Not supported

Palm Recognition
Not Available Not supported

What's in the Box

  • 1 x dormakaba M5 BLE electronic front escutcheon (keypad side)
  • 1 x dormakaba M5 BLE electronic rear escutcheon (internal lever side)
  • 1 x dormakaba MS2602 Series Australian-style mortice lock (60mm backset)
  • 2 x RFID proximity cards (large format)
  • 2 x RFID proximity fobs (small format)
  • 3 x mechanical keys
  • 4 x AA alkaline batteries
  • 1 x M Series user guide
  • 1 x set of fixing hardware

Suitable Uses

  • Residential front and internal doors requiring PIN and RFID credential access with Bluetooth app management.
  • Rental properties and short-stay accommodation where the host manages visitor access codes remotely via the app and shares time-limited PINs with guests.
  • Applications requiring fire door compliance where AS1905.1 certification is required — confirm compatible door core type with dormakaba before specifying.
  • Doors where a standalone unit is preferred with no cloud dependency or ongoing gateway subscription.
  • Sites requiring auditable access logs retrieved locally via Bluetooth app.
  • Installations requiring passage mode for periods of free access without credential requirements.
Not suitable icon
Not Suitable For
  • Applications requiring remote unlock from outside Bluetooth range — no gateway is available or possible for this lock. Consider a TTLock or WiFi-enabled alternative if remote access is a requirement (see Chapter 08 – Gateway Comparison).
  • Doors thicker than 50mm or thinner than 35mm — compatible range is 35-50mm only.
  • 70mm backset preparations — the M5 BLE has a fixed 60mm backset; the door mortice pocket must be cut to 60mm.
  • Applications where the key override alarm (30 seconds on every key use) is unacceptable.

Full Specifications

Brand dormakaba
Model M5 BLE
SKUs DKM5BLENIB (Black / Brushed Nickel rim), DKM5BLEMB (Black / Matt Black rim)
Access Methods PIN code, RFID card/fob, Bluetooth app (proximity), mechanical key override
PIN Code Capacity Up to 10 PIN codes (7 general user, 1 administrator; reserved slots for activation and SOS)
PIN Code Length 6-12 digits
RFID Credential Capacity Up to 100 (70 general user, 10 administrator, 10 temporary)
Bluetooth (BLE) App Users Up to 10
App Platform dormakaba SmartLock app — iOS 8.0+ and Android 5.0+
Wireless Protocol Bluetooth Low Energy (BLE) — proximity only; no WiFi gateway available
Mortice Lock dormakaba MS2602 Series Australian-style mortice lock (included); exceeds AS4145.2
Backset 60mm (fixed)
Door Thickness 35-50mm
External Body Dimensions 65mm (W) x 285mm (H) x 27.5mm (D)
Internal Body Dimensions 65mm (W) x 280mm (H) x 27.5mm (D)
Total Width (including lever) 144.5mm
Hardware Material Zinc alloy
Finish Options Black with Brushed Nickel rim (DKM5BLENIB); Black with Matt Black rim (DKM5BLEMB)
Power Supply 4 x 1.5V AA alkaline batteries (included)
Emergency Power USB-C emergency power port; 9V external terminal on front escutcheon
IP Rating IP54
Operating Temperature -20 to +55°C
Operating Humidity 0-90% non-condensing
Lockout on Wrong PIN 3 incorrect entries triggers 15-minute keypad lockout; RFID, app, and key override remain active
Lock Modes Automatic lock (default); Passage mode; Privacy mode
Alarms Low battery; break-in and tamper; wrong-try lockout; key override alarm (30 seconds); unclosed door warning
Standards AS4145.2 (exceeded by included MS2602 mortice lock); AS1905.1 (fire resistance doorsets)
Fire Door Certification Tested to AS1905.1; up to 2 hours depending on door type; compatible door core types to be confirmed with dormakaba Australia
Keypad Illuminated 12-key touch keypad
Voice Prompts English and Chinese; volume adjustable (high / medium / low / mute)

Dimensions icon Dimensions

Not sure how to check your door before ordering? See Chapter 02 – Measuring Your Door for how to confirm your backset and door thickness.

External escutcheon height 285mm Keypad (outside) face height
Internal escutcheon height 280mm Lever/switch (inside) face height
Escutcheon width 65mm Width of both front and rear faces
Body depth (each escutcheon) 27.5mm Projection per side from door face
Total width including lever 144.5mm Overall projection from escutcheon face to lever tip
Backset 60mm (fixed) Distance from door edge to spindle centre
Compatible door thickness 35-50mm Standard residential door range
dormakaba M5 BLE smart lock dimensional drawing showing front rear and cross-section views with external height 285mm internal height 280mm width 65mm total lever width 144.5mm and body depth 27.5mm per side
Manufacturer dimensional drawing for the dormakaba M5 BLE. Shown: front escutcheon (keypad side, 285mm H), rear escutcheon (internal side, 280mm H), and door cross-section view. Width 65mm, total lever projection 144.5mm, body depth 27.5mm per escutcheon. Compatible door thickness 35-50mm.

Battery, Power & Backup Access

  • Powered by 4 x AA alkaline batteries (included). No mains wiring required.
  • Low battery warning via flashing indicator on the front escutcheon and an audible alert before batteries are fully depleted.
  • USB-C emergency power port on the front escutcheon allows temporary operation from a portable power bank when batteries are fully depleted.
  • 9V external terminal on the front escutcheon provides an alternative emergency power connection point (connect a standard 9V battery to the terminals).
  • Mechanical key override provides physical entry backup regardless of electronic or battery status.

Bluetooth App Access – No Gateway Required or Available

The M5 BLE uses Bluetooth Low Energy (BLE) to connect directly between the lock and the dormakaba SmartLock app. This connection works within Bluetooth range only — typically a few metres. There is no WiFi gateway available for this lock, and the app does not provide remote unlock from outside Bluetooth range.

While standing at the door, the app allows you to unlock the lock, retrieve the access log, manage credentials, and generate time-limited PIN codes that can be sent to visitors via text or email. The visitor then uses the PIN code on the keypad; the actual unlock does not require Bluetooth.

Without the app, the lock operates fully as a standalone unit using its onboard access methods: PIN code, RFID card/fob, and mechanical key. If remote access from anywhere in the world is a requirement, consider a lock with WiFi gateway capability. See Chapter 08 – Smart Lock Gateway Comparison for a full breakdown of gateway-enabled locks in the range.

Frequently Asked Questions

Does the M5 BLE need a WiFi gateway to function?
No. The M5 BLE is a fully standalone lock. It does not require a gateway for any of its onboard access methods (PIN, RFID, or mechanical key). The Bluetooth connection to the dormakaba SmartLock app is direct phone-to-lock and also requires no gateway. However, because the connection is Bluetooth proximity only, there is no remote unlock from outside the immediate area of the door. There is no gateway available for this lock — if remote access from anywhere is needed, it is not the right product. See Chapter 08 of the Buyer's Guide for gateway-capable alternatives.
What does Privacy Mode do, and is it the same as Passage Mode?
They are opposites. Passage mode (activated by moving the physical switch on the internal escutcheon to the OPEN position) allows the door to be opened from either side without any credential — useful for periods of free access. Privacy mode, when enabled and triggered, blocks all digital credentials from outside: PIN codes, RFID cards/fobs, and the Bluetooth app cannot unlock the door. Only the mechanical key override allows outside entry while Privacy mode is active. Privacy mode must first be enabled in the lock's programming menu; it is then triggered by pressing the mode switch button for 5 seconds. To deactivate it, press the switch for 3 seconds or push the internal lever down. Be aware that activating Privacy mode will lock out all electronic access from outside — see our guide to the perils of the internal snib for more detail on how this can cause lockouts.
Can I share access with guests or visitors without being on site?
Yes, with a limitation. Using the dormakaba SmartLock app, the administrator can generate a time-limited PIN code and share it via text message or email. The visitor uses the PIN on the keypad to unlock the door — no Bluetooth or app required on their end. However, to generate and share the code, the administrator needs to use the app (which can be done from anywhere on a smartphone). This is code sharing, not remote unlock: you are sending a PIN for the visitor to type, not unlocking the door from a distance.
Is the M5 BLE suitable for installation on fire-rated doors?
The M5 BLE has been tested on fire door assemblies in accordance with AS1905.1 (Fire Resistant Doorsets), with testing conducted up to 2 hours depending on the door type. The manufacturer's brochure notes that compatibility with varying fire door core types must be checked with dormakaba Australia before installation. The specific AU fire door core types covered (E-Core, Firecore, Pyropanel) are not individually documented in the Australian product materials — confirm directly with dormakaba Australia before specifying for a fire door application. See Chapter 05 – Fire Door Smart Locks and our fire door compliance guide for further guidance.
What happens if the batteries run out completely?
If the batteries are fully depleted, two emergency power options are available before the mechanical key is needed. The USB-C port on the front escutcheon accepts a portable USB power bank connected via a USB-C cable — hold it in contact while entering a PIN code to unlock. Alternatively, the 9V external terminals on the front escutcheon allow a standard 9V battery to be held against the contacts to provide temporary power. If neither option is available, the mechanical key override still works regardless of battery status. The low battery indicator and audible alert will warn you well before full depletion.

Additional Information

Fire Door Installations:
The M5 BLE is tested to AS1905.1 (Fire Resistant Doorsets). Testing was conducted up to 2 hours depending on the door type. The dormakaba brochure includes a note that compatibility with varying fire door core types should be confirmed with dormakaba Australia — the specific AU core type approvals (E-Core, Firecore, Pyropanel) are not individually listed in the Australian product materials. Before specifying the M5 BLE on a fire door, confirm current certification scope with dormakaba Australia and ensure all other hardware in the assembly is also fire rated and compatible. See Fire Door Types & Smart Lock Certification and Chapter 05 – Fire Door Smart Locks for background on the AU certification framework.
Bluetooth App Functions:
The dormakaba SmartLock app (iOS 8.0+ and Android 5.0+) connects to the M5 BLE via Bluetooth Low Energy. App functions include: proximity unlock, access log retrieval, credential management (add/delete users), time-limited PIN code generation and sharing, and time sync. All app functions require proximity — the phone must be within Bluetooth range of the lock. The app supports up to 10 BLE registered users. App verification methods include password, pattern lock, and fingerprint (if the smartphone has a fingerprint sensor). See Chapter 03 – Access Methods for more detail on how Bluetooth access compares to WiFi-connected locks.
Key Override Alarm:
The M5 BLE sounds an audible alarm for 30 seconds each time the mechanical key override is used to unlock the lock. This is a design feature, not a fault — it is intended to draw attention to key override use in case of unauthorised entry. This alarm cannot be disabled. If the lock is in a location where regular key use is expected, consider whether this alarm is acceptable to occupants.
PIN Code Capacity – Document Discrepancy:
The M5 Series brochure (the product-specific spec document) states a PIN code capacity of 10 codes total (7 general users). The M Series user guide (which covers the broader range) shows a larger capacity with different ID allocations. The brochure figure is presented in this description as the M5-specific specification. If PIN code capacity is critical for your application, confirm current firmware capacity directly with dormakaba Australia before ordering.
Default Administrator PIN:
The factory default administrator PIN code is 00123456. On first setup (or after a factory reset), the lock will prompt you to change this code before normal operation begins. Do not place the lock into service without changing the default PIN. Record the new administrator PIN code securely — it is required for any programming changes and for performing a factory reset.
Installation Advice:
The M5 BLE is designed as a standalone unit requiring no additional wiring. Voice-guided programming in English walks through initial setup. If you are unsure about the installation, or if the lock is being fitted to a fire door, strata apartment entry, or commercial premise, Terry's offers a site survey and professional installation service for this product. See our Site Survey & Installation Services page and Advice & Installation for more information.
Warranty
Warranty
10-year mechanical warranty — electronic components on digital door locks and electric locks are covered for 1 year from date of purchase. Backed by the Australian Consumer Law. Proof of purchase required for all claims. Returns & Warranty | dormakaba Warranty Terms | Download Warranty PDF

Download PDF Resources

dormakaba M5 Series Product Brochure (PDF)
Overview, advantages, remote code sharing, dimensions, specifications and the fire rating note for the M5 Series BLE smart lock supplied with the MS2602 Series mortice.
dormakaba M Series Smart Lock User's Guide (PDF)
Parts, capacities and functions, keypad programming of the admin PIN, user PINs and cards/fobs, volume, language, privacy mode, factory reset and lock modes (with M5-specific notes).
dormakaba MS2600 & MS2900 Series Mortice Locks Catalogue (PDF)
Trade catalogue for the mortice lock series, including the MS2602 mortice supplied in this kit — functions, dimensions and specifications.

 

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dormakaba M5 BLE – FAQ, Setup and Owner's Guide

The most common buyer, installer and owner questions on the dormakaba M5 BLE, answered in plain English. For broader background see the Smart Lock FAQ (Chapter 13) and the full Smart Lock Buyer's Guide.

Access and Credentials

How many PIN codes, cards and fobs does the M5 BLE hold?
The M5 BLE holds up to 10 PIN codes (6 to 12 digits each, per the M5 brochure) and up to 100 RFID credentials split as 70 general users, 10 administrators and 10 temporary. The box includes 2 RFID cards and 2 RFID fobs to start with. Note the brochure and the wider M Series user guide quote different PIN capacities — the page follows the M5-specific brochure figure; confirm the exact figure for current firmware with dormakaba Australia if capacity is critical.
Is there a mechanical key backup?
Yes. The M5 BLE includes a mechanical key override with 3 keys supplied, so you can always get in if the batteries die or the electronics fault. Note that using the key sounds a 30-second audible alarm every time — this is a deliberate security feature to flag key use, and it cannot be disabled. For how key override works across smart locks generally, see Mechanical Key Override on Smart Locks.
What is the scramble password function?
Scramble password (anti-peep) lets you type random extra digits before or after your real PIN when unlocking. As long as your true PIN appears somewhere in the string you enter, the lock opens. It stops anyone watching over your shoulder — or reading the wear pattern on the keys — from working out your actual code.
What is the default administrator PIN, and do I have to change it?
The factory default administrator PIN is 00123456. On first setup, or after a factory reset, the lock prompts you to change it before it will operate normally — do not leave the lock in service on the default code. Keep the new administrator PIN somewhere safe: it is needed for every programming change and for a factory reset.

Bluetooth, App and Remote Access

Which app does the M5 BLE use, and what platforms is it on?
It uses the dormakaba SmartLock app, available for iOS 8.0 and later and Android 5.0 and later.iOS App StoreAndroid Google Play The app connects to the lock over Bluetooth when you are within range and lets you unlock, read the access log, manage users and generate visitor codes. App sign-in can be protected by password, pattern or your phone's fingerprint sensor.
Can I unlock the M5 BLE from work, or from another suburb?
No. The M5 BLE is Bluetooth proximity only, and there is no WiFi gateway made for it. You can do everything in the app — unlock, manage users, pull the log — but only when your phone is within a few metres of the lock. If you genuinely need to open the door from anywhere, choose a WiFi-enabled smart lock instead; Chapter 08 – Gateway Comparison explains what a gateway does and which locks in the range have one.
How do I give a guest or tradesperson access if I am not home?
Generate a time-limited PIN in the dormakaba SmartLock app and send it to them by text or email. They type it on the keypad — no app or Bluetooth needed at their end — and it stops working after the window you set. It is code sharing, not remote unlock, which suits short-stay and rental turnovers where you want a fresh code per guest and a local record of who came and went.

Modes and Security

What is passage mode and when would I use it?
Passage mode holds the lock open so the door can be used from either side with no credential — handy for busy periods, deliveries, or an office that stays open through the day. On the M5 BLE it is toggled with the physical switch on the internal escutcheon. Turn it off and the lock returns to requiring a PIN, card, fob, app or key.
What is privacy mode, and could it lock someone out?
Privacy mode is the opposite of passage mode. Once enabled in the menu and triggered (hold the mode switch for 5 seconds), it blocks all digital credentials from outside — PIN, card, fob and app all stop working — and only the mechanical key will open the door from outside. Release it by holding the switch for 3 seconds or pushing the internal lever down. It is genuinely useful for a bedroom, bathroom or office, but treat it like an internal snib: if someone engages it and leaves, anyone without a key is locked out. Our guide to the perils of the internal snib walks through the real-world lockout scenarios.
What security alarms does it have?
Three worth knowing about. A break-in and tamper alarm sounds if the front escutcheon is forced or the door is opened without valid use of the external lever. A wrong-try lockout freezes the keypad for 15 minutes after 3 incorrect PIN attempts (card, app and key still work in that window). And the mechanical key override sounds a 30-second alarm on every key use. Together they make unauthorised entry noisy and obvious.

Fit, Fire Doors and Installation

Will the M5 BLE fit my door?
The M5 BLE has a fixed 60mm backset and suits door thicknesses from 35mm to 50mm. It is a mortice lock, so the door edge is cut to take the supplied MS2602 mortice body — if your door is prepared for a 70mm backset it will need re-cutting to 60mm. If you are unsure, Chapter 02 – Measuring Your Door shows how to measure your backset and door thickness before you order.
Is the mortice lock included, or do I buy it separately?
It is included. The M5 BLE ships as a complete kit with the dormakaba MS2602 Series mortice lock (60mm backset), which exceeds AS4145.2. The MS2602 is also sold on its own as a replacement body should you ever need one.
Can I put the M5 BLE on a fire door, and does it need a roller bolt?
The M5 BLE has been tested on fire door assemblies to AS1905.1, up to 2 hours depending on the door type, but the compatible fire door core types (E-Core, Firecore, Pyropanel) must be confirmed with dormakaba Australia before you specify it. On many fire and apartment entry doors a secondary latch is also required — the dormakaba RB111 Heavy Duty Roller Bolt is the fire-rated companion for exactly this. See Chapter 05 – Fire Door Smart Locks and the one-penetration principle for Queensland apartments.
Can I install it myself?
Many capable DIYers fit it — it needs no wiring and the voice-guided setup walks through programming. That said, it is a mortice lock, so the door has to be correctly prepared, and fire door, strata and commercial jobs are best left to a professional. Terry's offers a supply-and-install and site survey service; see Advice & Installation and the Site Survey & Installation guide.

Power and Batteries

What powers the lock, and what happens when the batteries go flat?
It runs on 4 x AA alkaline batteries (included) — no mains wiring. You get a flashing indicator and an audible warning well before they die. If they do go completely flat, the front escutcheon has a USB-C emergency port (hold a power bank to it and enter your PIN) and a 9V external terminal (hold a 9V battery to the contacts) to get you in. Failing that, the mechanical key always works. For realistic battery-life expectations on digital locks, see How Long Do Digital Door Locks Last?
Is the M5 BLE weatherproof enough for my front door?
The lock carries an IP54 rating, which covers dust and splashing water — fine for a typical covered or semi-exposed front entrance. As with any two-part electronic lock, treat the rating as applying to the external keypad module; keep the internal unit and battery compartment out of direct weather. For a fully exposed gate or a beachfront installation, talk to us first about the right product. Background on ratings is in Chapter 11 – Australian Standards & IP Ratings.

Related products, guides and chapters

Supplied and companion hardware

Browse the range

Buyer's Guide chapters and blogs

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Box contents icon What's in the Box – dormakaba M5 BLE

  • 1 x dormakaba M5 BLE electronic front escutcheon (keypad side)
  • 1 x dormakaba M5 BLE electronic rear escutcheon (internal lever side)
  • 1 x dormakaba MS2602 Series Australian-style mortice lock (60mm backset)
  • 2 x RFID proximity cards (large format)
  • 2 x RFID proximity fobs (small format)
  • 3 x mechanical keys
  • 4 x AA alkaline batteries
  • 1 x M Series user guide
  • 1 x set of fixing hardware
Note: No WiFi gateway is available for this lock. Additional RFID cards and fobs are available from dormakaba Australia distributors — contact Terry's for assistance sourcing spares.
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Dimensions icon dormakaba M5 BLE – Dimensions

dormakaba M5 BLE smart lock full dimensional drawing showing front escutcheon 65mm wide 285mm tall rear escutcheon 65mm wide 280mm tall cross-section view 27.5mm body depth each side total lever width 144.5mm
Manufacturer dimensional drawing for the dormakaba M5 BLE. Front escutcheon (keypad side): 65mm W x 285mm H x 27.5mm D. Rear escutcheon (internal lever side): 65mm W x 280mm H x 27.5mm D. Total width including lever: 144.5mm. Fixed 60mm backset. Compatible door thickness: 35-50mm.
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Brochure icon dormakaba M5 Series – Product Brochure

dormakaba M5 Series digital smart lock product brochure page 1 cover
Page 1 – Cover
dormakaba M5 Series digital smart lock product brochure page 2 elegance and convenience
Page 2 – Overview
dormakaba M5 Series digital smart lock product brochure page 3 features and Bluetooth
Page 3 – Features and Bluetooth
dormakaba M5 Series digital smart lock product brochure page 4 advantages and feature list
Page 4 – Features and advantages
dormakaba M5 Series digital smart lock product brochure page 5 visitor access and MS2602 mortice lock
Page 5 – Visitor access and MS2602 mortice lock
dormakaba M5 Series digital smart lock product brochure page 6 dimensions and app download
Page 6 – Dimensions drawing and app download links
dormakaba M5 Series digital smart lock product brochure page 7 full specifications fire rating colour options
Page 7 – Full specifications and colour options
dormakaba M5 Series digital smart lock product brochure page 8 contact details and sustainability
Page 8 – dormakaba Australia contact details
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PDF Files – dormakaba M5 BLE

dormakaba M5 Series Product Brochure (PDF)
Overview, advantages, remote code sharing, dimensions, specifications and the fire rating note for the M5 Series BLE smart lock supplied with the MS2602 Series mortice.
dormakaba M Series Smart Lock User's Guide (PDF)
Parts, capacities and functions, keypad programming of the admin PIN, user PINs and cards/fobs, volume, language, privacy mode, factory reset and lock modes (with M5-specific notes).
dormakaba MS2600 & MS2900 Series Mortice Locks Catalogue (PDF)
Trade catalogue for the mortice lock series, including the MS2602 mortice supplied in this kit — functions, dimensions and specifications.
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dormakaba Warranty

dormakaba Australia Pty Ltd (ABN 14 067 969 466) provides the following warranty on all dormakaba branded products sold in Australia. This warranty is in addition to, and does not limit, your rights under the Australian Consumer Law.

Warranty Summary

Warranty Providerdormakaba Australia Pty Ltd (ABN 14 067 969 466)
Coverage RegionAustralia
Warranty StartsDate of purchase
Registration RequiredNo
Mechanical Products (general)10 years
Digital Door Locks - electronic components1 year
Electric Locks - electronic components1 year
Electric Strikes5 years
Hinges2 years
Safe Locks2 years
Entrance Control / Access Systems2 years
Push Button Locks2 years from date of manufacture
Interior Glass Systems - mechanical2 years
Automatic Operators2 years (labour: 1 year from installation by dormakaba technician or authorised representative)
EL301 & AL401 Automatic Operators - motor & gearbox10 years when serviced in accordance with AS5007
Powder Coated Finishes1 year (leading edges: no warranty)
Electroplated Finishes1 year
PVD (Physical Vapour Deposition) Finishes10 years
Plated Finishes (black chrome, satin chrome, polished chrome, oiled nickel, bronze, polished bronze)No warranty - deterioration is anticipated under some climatic conditions
Batteries (Electric Mortice Locks & Digital Door Locks)No warranty

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
  1. Report the defect promptly. Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries (including Gold Coast Smart Locks) as your point of sale in the first instance. Claims must be lodged no later than 1 month from the date the defect becomes obvious.
  2. Prepare your documentation. You will need proof of purchase (invoice or receipt), the date of delivery or installation, your name and address, and any maintenance records relevant to the product.
  3. Make the product available for inspection. dormakaba requires adequate access to the goods, fittings, and fixtures to assess any warranty claim and carry out repairs. If no fault is found, dormakaba's standard costs for inspection, service, and testing apply.
  4. Warranty work is conducted during normal business hours - 8:00am to 5:00pm, Monday to Friday.

Note: The expense of making a warranty claim (including transport and access costs) is borne by the purchaser.

Exclusions

This warranty does not cover:

  • Damage or defects caused by misuse, abuse, neglect, or failure to follow dormakaba's selection, installation, and maintenance instructions
  • Fair wear and tear
  • Damage arising from installation not carried out by dormakaba or its authorised agents
  • Damage caused to the structures the product is installed in, where installation was not by dormakaba or its authorised agents
  • Damage caused by circumstances beyond dormakaba's control
  • Defects within acceptable industry variances
  • Products used other than for their intended purpose
  • Damage from exposure to abnormal conditions, including but not limited to extreme temperature, water, fire, humidity, pressure, or stress
  • Products that have been modified, built on, or repaired by a third party
  • Products not maintained in accordance with dormakaba's care, cleaning, and maintenance instructions (as amended from time to time on the dormakaba website)
  • Routine maintenance items (the purchaser's responsibility)
  • Products installed, maintained, or operated other than in accordance with dormakaba's instructions
  • Overhaul, replacement, or repair work carried out prior to dormakaba's approval of a warranty claim

Important Notes

Australian Consumer Law
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this warranty limits or excludes these statutory rights.
Replacement & Repair
dormakaba reserves the right to replace defective parts with components of similar quality, grade, and composition where an identical part is unavailable. Refurbished parts or goods of the same type may be used. For discontinued or unavailable products, dormakaba may substitute an equivalent current product. All products replaced under warranty become the property of dormakaba.
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