Skip to main content

McGrath NX6 Digital Lock with Euro Style 60mm Backset Mortice Lock

McGrath Locks

MRRP $651.75
Terry's In-Store Price $536.80
Terry's Online Price $444.54
(You save $207.21 )
(No reviews yet) Write a Review
SKU:
STK MLNX6
UPC:
7989662351585
Availability:
Usually same day dispatch (if ordered before 11am)
Type of Handle:
Lever
Back-Set:
60mm
Type of Lock:
Tubular Latch
Type of Lock:
Mortice
feature_rotate:
1
atc-product:
/easy-unlock-rfid-tag-13-56mhz-mifare-blue/
atc-product:
/qualified-locksmith-technical-installation-support-30-mins/
atc-product:
/mcgrath-rfid-tag-fob/
Back-Set:
70mm
Back-Set:
60/70mm Adjustable
Access Method:
Fingerprint
Access Method:
App Enabled
Access Method:
Bluetooth
Access Method:
WiFi
Access Method:
Pin Code
Access Method:
Fob/Card/RFID
Access Method:
Has Backup Key
  • McGrath Locks G4 Gateway perspective
  • McGrath G2 Gateway
Adding to cart… The item has been added
McGrath Locks Logo

McGrath Locks MLNX6 Digital Smart Lock - Euro 60/68 Mortice, 5-in-1 Access

The McGrath NX6 is a full-size 5-in-1 digital smart lock designed for standard stile timber and aluminium doors in residential, office, and light commercial applications. Its larger lock body makes it particularly well-suited to retrofit installations, where a previous lock may have left oversized cutouts or visible fixing holes in the door face - the NX6 covers them cleanly without additional patching or filler work.

The NX6 supports five access methods: PIN code, RFID card or tag, fingerprint recognition, Bluetooth eKey via the McGrath Locks App, and a mechanical key override. For a comparison of how each access method works and when to use which, see our guide to smart lock access methods. Local access and user management are handled entirely over Bluetooth - no internet connection is required for day-to-day operation. Optional Wi-Fi remote access is available when a compatible McGrath Locks gateway is installed separately.

A European 60/68 mortice lock with a manual privacy bolt is supplied as standard. The external lock housing is rated IP65, making the NX6 suitable for sheltered outdoor-facing positions. The internal unit, which houses the battery compartment, is not IP rated and must not be exposed to water or moisture.

Dispatch icon
Estimated Warehouse Dispatch
Usually same day if ordered before 11am AEST (excluding weekends and Qld public holidays).

Wi-Fi Remote Access (Optional - Gateway Required)

The NX6 operates on Bluetooth as standard and does not include native Wi-Fi connectivity. Remote access - unlocking the door, issuing or revoking credentials, and viewing access activity from anywhere - requires a compatible McGrath Locks gateway installed separately. The gateway connects the lock to your Wi-Fi network via Bluetooth, bridging it to the McGrath Locks App.

Not sure whether you need a gateway? See our guide to whether you actually need a gateway. For a comparison of available gateway models (G2, G3, G4, G5), see the G2 vs G3 vs G4 vs G5 gateway comparison or the McGrath gateway generations guide. For an explanation of what a gateway actually does at a technical level, see Chapter 08 - Gateway Comparison. For detail on how Bluetooth and gateway access work together in the TTLock platform, see Chapter 14 - TTLock Platform Guide.

Search icon
Prefer built-in Wi-Fi without a separate gateway?
The NX6W variant is identical in lock hardware and access methods but includes built-in Wi-Fi, connecting directly to your home network with no gateway required. View the McGrath NX6W Built-In Wi-Fi Smart Lock.

Available Finish Options

  • Matt Black
    Matt Black
  • Silver
    Silver

Finish selection does not affect functionality, compliance, or performance.

PIN Code
PIN Code
RFID
RFID
Fingerprint
Fingerprint
Bluetooth
Bluetooth
Wi-Fi via gateway
Wi-Fi*
Mechanical Key
Mech. Key

* Wi-Fi remote access requires a separately purchased McGrath Locks gateway.

Key Features

  • 5-in-1 access: PIN code, RFID card or tag, fingerprint recognition, Bluetooth eKey, and mechanical key override - five independent access methods in a single lock body.
  • Bluetooth-first design: All local access and user management works over Bluetooth via the McGrath Locks App. No internet connection is required for day-to-day operation.
  • Optional Wi-Fi remote access: Add a compatible McGrath Locks gateway to enable remote lock management, credential issuing, and access log review from anywhere with an internet connection.
  • Large lock body for retrofit installations: The full-size 370 mm body covers legacy door preparations and oversized cutouts left by previous hardware, producing a clean finish without additional patching on retrofit installs.
  • European 60/68 mortice with privacy bolt: A European-style mortice lock with a manual privacy bolt is supplied as standard, providing both latching security and occupant privacy when the bolt is engaged.
  • IP65-rated external housing: The exterior lock assembly is rated IP65 - suitable for sheltered outdoor-facing positions. The internal unit is not IP rated.
  • USB-C emergency power: If batteries run flat, holding a USB-C power bank to the port on the exterior base provides temporary power to operate the lock.
  • Field-changeable handing: Left- or right-hand operation can be set on site without special tools to suit the door swing.
  • Anti-peep PIN entry and lockout: Randomised digit positioning reduces PIN observation risk; automatic lockout activates after repeated incorrect PIN attempts.
  • Passage mode: The lock can be set to passage mode for free egress without credential entry during business hours or events.
  • Unlimited Bluetooth eKeys: The app supports an unlimited number of digital eKeys, each configurable with time-limited or permanent access.

Access Methods

For a full explanation of how each access method works and when to use each one, see Chapter 03 - Smart Lock Access Methods in our buyer's guide.

Access Method Availability Notes

PIN Code
Yes 4-8 digit codes; up to 250 codes

RFID Card / Tag
Yes 13.56 MHz; up to 1,000 credentials

Fingerprint
Yes Up to 100 enrolled fingerprints

Bluetooth (App / eKey)
Yes Local control without internet; unlimited eKeys

Wi-Fi Remote Access
Optional Requires a separately purchased McGrath Locks gateway

Mechanical Key Override
Yes Via Euro profile cylinder; 2 keys supplied

Palm Recognition
Not available Not supported on this model

Face Recognition
Not available Not supported on this model

What's in the Box

  • Exterior lock assembly
  • Interior lock assembly
  • European mortice lock with strike plate
  • Installation guide (smart lock manual)
  • Drill positioning template
  • 2 x mechanical backup keys
  • 2 x RFID access tags
  • Mounting screws and fixings
  • Mini security screwdriver
McGrath NX6 box contents including exterior and interior assemblies, mortice lock, installation guide, drill template, keys and RFID tags

Note: Gateway device for Wi-Fi remote access is not included and must be purchased separately. Batteries are not included.

Suitable Uses

  • Residential front doors (timber and aluminium): Covers standard stile timber and aluminium doors from 38 mm to 110 mm thick - the most common door types in Australian homes.
  • Retrofit installations: The 370 mm full-size body covers legacy cutouts and fixing holes from earlier hardware, making it a practical choice where a previous lock has left oversized preparations in the door face.
  • Bluetooth-only installations: Where router placement or power availability near the door makes a gateway inconvenient, the NX6 operates fully on Bluetooth for all local access methods without any additional hardware.
  • Home offices and small commercial spaces: Up to 250 PIN codes and 1,000 RFID credentials support multi-user environments without key management overhead.
  • Properties where remote access requirements are uncertain at installation time: The NX6 can be installed as a Bluetooth-only lock and upgraded to remote access later by adding a gateway - no lock replacement required.
  • Airbnb and short-stay rental properties: When paired with a gateway, the McGrath Locks App supports TTRenting for automated guest access scheduling, time-limited codes, and remote management. For a practical walkthrough, see our guide to using TTLock for Airbnb in Australia and Chapter 07 - Airbnb & Short-Stay Rentals.
  • Sheltered outdoor-facing entry doors: The IP65-rated exterior housing handles rain splash and humidity in sheltered positions. Not suitable for fully exposed outdoor installation without overhead protection.

NX6 Series - Available Variants

Model Built-in Wi-Fi Remote Access Gateway Required
McGrath NX6 (this product) No (Bluetooth only) Via separate gateway Yes (sold separately)
McGrath NX6W Yes (built-in) Directly via home Wi-Fi network No

Both variants use the same Euro 60/68 mortice, the same five access methods, and the same McGrath Locks App. The only functional difference is how remote access is achieved.

Specifications

Brand McGrath Locks
Model MLNX6 (NX6 Digital Smart Lock)
Product Type Electronic digital mortice smart lock with manual privacy bolt
Primary Application Residential, office, and light commercial hinged doors
Door Type Timber and aluminium doors (standard stile)
Door Thickness Range 38 mm - 110 mm. See Chapter 02 - Measuring Your Door for guidance.
Lock Case Dimensions 370 mm (H) x 75 mm (W) x 24 mm (D)
Outside Handle Projection 72 mm
Spindle Size 8 mm
Housing Material Zinc alloy body with acrylic touch screen
Supplied Mortice Lock European-style mortice lock with manual privacy bolt
Mortice Centres 68 mm
Mortice Backset 60 mm. See how to measure your lock backset.
Mortice Compatibility Compatible with McGrath Euro 60/68 mortice lock range
Privacy Bolt Manual deadbolt (thumb turn on inside)
Handing Field changeable - left or right hand
Passage Mode Yes
Durability Test 100,000 cycles
Unlock Time 1.5 s
Access Methods PIN code, RFID credential, fingerprint recognition, Bluetooth eKey, mechanical key override
PIN Code Length 4-8 digits
PIN Code Capacity Up to 250 codes
RFID Technology 13.56 MHz
RFID Capacity Up to 1,000 credentials
Fingerprint Capacity Up to 100 fingerprints
Bluetooth eKey Capacity Unlimited
Communication Protocol Bluetooth 5.0 BLE
Remote Access Optional via McGrath Locks Wi-Fi gateway (sold separately). See do you actually need a gateway?
App Platforms TTLock, TTRenting, TTHotel
Compatible OS Android 4.3 and above; iOS 7.0 and above
Power Supply 8 x AA alkaline batteries (not included)
Battery Voltage 6V
Typical Battery Life Up to 18 months (based on approx. 10 uses per day)
Low Battery Warning Voltage Below 4.6V
Low Battery Warning Audible alert at lock and notification in mobile app
Emergency Power USB-C emergency power input (compatible power bank)
Standby Power Consumption Less than 30 mA
State Current Less than 65 µA
Motor Working Current Less than 200 mA
Ingress Protection Rating IP65 (external lock housing only - see note below). What does IP65 mean?
Operating Temperature -25 degrees C to 60 degrees C
Humidity Range 20% - 90% RH
Fire Rated No
DDA / AS1428.1 Compliant Lever No
Finish Options Matt Black, Silver

IP rating note: The IP65 rating applies to the external lock housing only. The internal unit, which houses the battery compartment and electronics, is not IP rated and must not be exposed to water or moisture. Install in a sheltered position where the internal unit is fully protected from rain ingress.

Dimensions

McGrath NX6 digital smart lock dimension drawing showing 370mm height, 75mm width, 24mm depth and 72mm outside handle projection

Lock body: 370 mm (H) x 75 mm (W) x 24 mm (D). Outside handle projection: 72 mm.

McGrath Euro 60/68 mortice lock dimension drawing showing 95.2mm overall width, 60mm backset, 68mm centre-to-centre, 175.8mm case height, 52mm lower fixing distance

Supplied Euro 60/68 mortice lock (MLSPM6068): 95.2 mm overall width, 60 mm backset, 68 mm centre-to-centre (cylinder to latch), 175.8 mm case height, 52 mm lower fixing distance.

Battery, Power & Backup Access

  • Powered by 8 x AA alkaline batteries (not included). Terry's Locksmiths recommends Duracell batteries for optimal battery life performance.
  • Typical battery life up to 18 months based on approximately 10 uses per day.
  • Battery voltage: 6V. Low battery alert triggers below 4.6V, with an audible alert at the lock and a notification in the app.
  • USB-C emergency power port on the exterior base - hold a compatible USB-C power bank to the port to temporarily power the lock when batteries are flat.
  • Mechanical key override via Euro cylinder ensures physical access in all power conditions. Two keys are supplied.

Frequently Asked Questions

Do I need a gateway to use the NX6?
No - the NX6 operates fully without a gateway for all local access methods: PIN code, RFID, fingerprint, and Bluetooth via the McGrath Locks App. A gateway is only needed if you want to lock, unlock, or manage the lock remotely when you are away from the property. If you are unsure whether remote access suits your setup, see our guide to whether you actually need a gateway before purchasing one.

What happens if the gateway loses its internet connection?
If the gateway loses its internet connection, remote app control is unavailable until the connection is restored. The lock itself continues to operate normally for all local access methods - PIN, RFID, fingerprint, and Bluetooth - regardless of internet status. Loss of internet does not lock anyone in or out. For an explanation of why smart locks sometimes lose gateway connectivity, see why smart locks sometimes drop off Wi-Fi.

What is the privacy bolt and how does it work?
The NX6 is supplied with a European mortice lock that includes a manual privacy bolt, operated by a thumb turn on the inside of the door. When engaged, the bolt prevents the latch from being retracted by any electronic access method - it can only be released from inside. This provides occupant privacy but be aware that engaging it will block all external digital credentials until it is manually released from inside. For a full explanation of how the privacy bolt behaves and the scenarios where it causes problems, read the perils of the internal snib - what the privacy bolt actually disables.

Can I add a gateway later if I start with Bluetooth only?
Yes. The NX6 can be installed and used as a Bluetooth-only lock and upgraded to remote access at any time by adding a compatible McGrath Locks gateway - no modifications to the lock are required. The gateway is a separate device that plugs into power and connects to your Wi-Fi router, bridging the lock to the app. This makes the NX6 a practical choice where remote access budget is uncertain at installation time.

Can the NX6 be used for Airbnb or short-stay rental access management?
Yes, once a gateway is connected. The McGrath Locks App supports the TTRenting and TTHotel platforms, which allow time-limited PIN codes and eKeys to be issued and revoked remotely without the need to physically attend the property. For a practical walkthrough, see using TTLock for Airbnb in Australia and Chapter 07 - Airbnb & Short-Stay Rentals.

Additional Information

Retrofit suitability: The NX6's 370 mm lock body is substantially larger than most residential digital locks. This is by design - it covers the door prep and face plate marks left by standard mortice lock hardware, making it a practical choice on doors that have had previous locks replaced or upgraded. If your door has visible holes or cutouts from prior hardware, measure them before ordering to confirm the NX6 body width will cover them fully. See Chapter 02 - Measuring Your Door for stile width and door prep guidance.

Door compatibility and stile width: The NX6 is designed for standard-stile timber and aluminium doors with a 60 mm backset. If your door has a narrow stile - common on some aluminium heritage-profile doors - confirm the stile width is sufficient to accept the mortice case and lock body before ordering. Our door measurement guide covers this in detail.

Security screen door clearance: The 72 mm outside handle projection means the NX6 protrudes further from the door face than a standard lever set. If a security screen door is fitted, check the clearance between the main door face and the screen frame before ordering to confirm the lock handle will not foul the screen when the main door opens. Our guide on checking screen door clearance before fitting a smart lock covers the measurements to take.

NX6 vs NX6W - which to choose: If you are certain you want remote access and already have reliable Wi-Fi near the door, the NX6W with built-in Wi-Fi is the simpler solution - no gateway hardware to install or power. If you are unsure whether remote access will be needed, or if a gateway can be positioned more conveniently than the door itself, the NX6 with a separately purchased gateway gives more flexibility. Both use the same lock hardware and McGrath Locks App. For the Bluetooth vs gateway connectivity comparison in detail, see Chapter 14 - TTLock Platform Guide.

Installation: The NX6 includes a drill positioning template and installation guide. Competent DIY installation is possible on straightforward timber doors. Terry's recommends professional installation for optimal mortice lock alignment and strike plate fitment. Incorrect installation is the most common cause of locking faults on new digital locks - read 3 common DIY installation mistakes and easy fixes and Chapter 12 - Installation & Troubleshooting before you start.

Brand and platform confidence: McGrath Locks are distributed in Australia through Terry's Locksmiths and supported by LSC (Locksmith Supply Company), one of the largest trade distributors in the country. For context on why this distribution chain matters for long-term parts and support availability, see why Terry's, LSC, and McGrath Locks give long-term confidence and the McGrath Locks brand profile in Chapter 10. For buyers comparing app ecosystems before committing to a platform, see Chapter 15 - Smart Lock App Platforms.

Australia icon
App Platform & Data Hosting
The McGrath Locks mobile app is a customised, McGrath-branded version of the TT Lock platform, tailored specifically for the McGrath Locks product range. The app is managed, supported, and distributed locally by McGrath Locks in Australia. Australian-based support staff handle warranty claims, app troubleshooting, and platform queries - you're not dealing with an overseas vendor. Cloud infrastructure is provided by TT Lock, a globally deployed IoT platform.
Warranty
Warranty - 12 Months
12-month warranty against defects in materials and workmanship. McGrath Locks will repair, replace, or refund at their discretion. Proof of purchase required for all claims.
Returns & Warranty | McGrath Locks Warranty

 

McGrath Locks Logo

What's in the Box

  • Exterior lock assembly
  • Interior lock assembly
  • European mortice lock with strike plate
  • Installation guide (smart lock manual)
  • Drill positioning template
  • 2 x mechanical backup keys
  • 2 x RFID access tags
  • Mounting screws and fixings
  • Mini security screwdriver

Note: Gateway device for Wi-Fi remote access is not included and must be purchased separately. Batteries are not included.

McGrath NX6 box contents including exterior and interior assemblies, mortice lock, installation guide, drill template, keys and RFID tags
McGrath Locks Logo

Dimensions

Lock Body

McGrath NX6 digital smart lock dimension drawing showing 370mm height, 75mm width, 24mm depth and 72mm outside handle projection
Height 370 mm
Width 75 mm
Depth 24 mm
Outside Handle Projection 72 mm

Lock body dimensions and outside handle projection as shown in manufacturer drawing.

Supplied Euro 60/68 Mortice Lock (MLSPM6068)

McGrath Euro 60/68 mortice lock dimension drawing showing 95.2mm overall width, 60mm backset, 68mm centres, 175.8mm case height and 52mm lower fixing distance
Overall Width 95.2 mm
Backset 60 mm
Centre-to-Centre (cylinder to latch) 68 mm
Case Height 175.8 mm
Lower Fixing Distance 52 mm

Mortice lock dimensions as shown in manufacturer drawing. Backset is the distance from the edge of the door to the centre of the lock cylinder.

McGrath Locks Logo

Installation Gallery - McGrath NX6

McGrath Locks NX6 Black digital smart lock self-installed by customer on the inner face of an orange painted entry door in Fitzroy Melbourne VIC, showing the slimline backplate, lever handle, and exposed European mortice latch plate.
A customer in Fitzroy, Melbourne VIC, self-installed the McGrath NX6 Black on their orange entry door. The inner face shows the slimline backplate and lever handle, with the European mortice latch plate and manual privacy bolt visible.
McGrath Locks NX6 Black 5-in-1 smart lock with backlit PIN keypad and fingerprint reader self-installed by customer on an orange painted entry door in Fitzroy Melbourne VIC.
The exterior face of the McGrath NX6 Black on the same orange entry door in Fitzroy, Melbourne VIC. The backlit PIN keypad, integrated fingerprint reader, and RFID panel are clearly visible.
McGrath Locks NX6 Black digital smart lock installed by Terry's Locksmiths on a white painted entry door with frosted horizontal glass panels in Burleigh Waters Gold Coast QLD, showing the inner handle and latch plate.
Terry's Gold Coast Smart Locks fitted the McGrath NX6 Black to a white painted entry door with frosted glass inserts in Burleigh Waters, Gold Coast QLD. The mortice latch plate and inner lever are clearly visible from inside.
McGrath Locks NX6 Black smart lock installed by Terry's Locksmiths on the inner face of a grey painted glass-panel entry door in Varsity Lakes Gold Coast QLD, showing the slimline backplate, inner lever handle, and manual thumb turn.
Terry's Gold Coast Smart Locks installed the McGrath NX6 Black on a grey painted glass-panel entry door in Varsity Lakes, Gold Coast QLD. The inner backplate presents a clean, low-profile appearance with the manual privacy thumb turn clearly visible.
McGrath Locks NX6 Black 5-in-1 smart lock with PIN keypad and fingerprint reader installed by Terry's Locksmiths on a rich mahogany timber entry door in Robina Gold Coast QLD.
Terry's Gold Coast Smart Locks fitted the McGrath NX6 Black to a warm mahogany stained timber entry door in Robina, Gold Coast QLD. The backlit PIN keypad and integrated fingerprint reader sit naturally against the timber grain.
McGrath Locks NX6 Black 5-in-1 smart lock with backlit PIN keypad and fingerprint reader installed by Terry's Locksmiths on a dark charcoal horizontal-groove timber entry door in Mermaid Waters Gold Coast QLD.
Terry's Gold Coast Smart Locks fitted the McGrath NX6 Black to a dark charcoal horizontal-groove timber entry door in Mermaid Waters, Gold Coast QLD. The full-size lock body suits the modern dark finish.
Inner face of McGrath Locks NX6 Black smart lock installed by Terry's Locksmiths on a dark charcoal entry door in Mermaid Waters Gold Coast QLD, showing the inner backplate, lever handle, and privacy thumb turn with hallway visible.
The inner face of the McGrath NX6 Black at Mermaid Waters, Gold Coast QLD. The manual privacy thumb turn - included with the supplied European mortice lock - engages the privacy bolt when inside.
Close-up of the lower lock body and latch fitting of a McGrath Locks NX6 Black smart lock installed by Terry's Locksmiths on a timber-look glass-panel entry door in Helensvale Gold Coast QLD.
Detail shot at Helensvale, Gold Coast QLD. The lower section of the NX6's full-size lock body and the neatly fitted European mortice latch plate show the clean result achievable on retrofit installations.
McGrath Locks NX6 Black smart lock installed by Terry's Locksmiths on the inner face of a white painted entry door in Broadbeach Waters Gold Coast QLD, showing the slimline backplate and lever handle with brick-paved driveway visible.
Terry's Gold Coast Smart Locks installed the McGrath NX6 Black on a white painted entry door in Broadbeach Waters, Gold Coast QLD. The slimline inner backplate and lever integrate cleanly into the existing door.
European mortice latch and hardware detail of McGrath Locks NX6 Black smart lock installed by Terry's Locksmiths on a white entry door with black aluminium frame in Broadbeach Waters Gold Coast QLD.
Latch-side view at Broadbeach Waters, Gold Coast QLD. The European mortice latch and manual privacy bolt - supplied as standard - on a white aluminium-framed entry door.
McGrath Locks NX6 Black digital smart lock installed by Terry's Locksmiths on the exterior of a white painted entry door in Broadbeach Waters Gold Coast QLD, with a Ring Video Doorbell mounted on the adjacent sidelight frame.
Terry's Gold Coast Smart Locks completed this NX6 Black installation at Broadbeach Waters, paired with an adjacent Ring Video Doorbell - a common combination for keyless entry and front-door visibility.
McGrath Locks NX6 Black 5-in-1 smart lock with backlit PIN keypad and fingerprint reader installed by Terry's Locksmiths on a white painted glass-panel entry door in Mudgeeraba Gold Coast QLD.
Terry's Gold Coast Smart Locks fitted the McGrath NX6 Black to a white painted glass-panel entry door in Mudgeeraba, Gold Coast QLD. The NX6's larger body covers any existing door prep from previous hardware.
McGrath Locks Warranty Page

McGrath Locks Warranty

Warranty Summary

Standard Warranty Period 12 months from date of purchase
Extended Warranty Period 24 months — applies to: ALBION, ASCOT, WINDSOR, ULTRA SECUA, HAMILTON, BARDON, STAFFORD
What Is Covered Defects in materials and workmanship under normal use and service
Available Remedies Repair, replacement with the same or equivalent model, or refund of the purchase price — at McGrath Locks' discretion
Proof of Purchase Required Yes — original receipt or tax invoice
Registration Required No
Region Australia

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page — this is kept up to date and is the authoritative reference for current claim steps.
  1. Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries (the place of purchase) within the applicable warranty period.
  2. Supply your proof of original purchase — a receipt or tax invoice is required.
  3. Provide a clear description of the fault and your contact details.
  4. You may be asked to return the product for assessment before a remedy is determined.
  5. McGrath Locks will, at their discretion, repair the product, replace it with the same or an equivalent model, or provide a refund of the purchase price.

Exclusions

This warranty does not cover:

  • Normal wear and tear
  • Products that have been disassembled
  • Damage caused by improper handling, incorrect installation, misuse, abuse, neglect, modification, or accident
  • Installation by unlicensed persons (including non-licensed locksmiths or technicians)
  • Products not used in accordance with the supplied instructions
  • Cosmetic damage that does not affect functionality
  • Labour or installation costs related to the removal or reinstallation of products
  • Exposure to conditions outside normal environmental use
  • Work completed before warranty approval
  • Damage caused by battery leakage, battery failure, or force majeure

Important Notes

Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. This warranty is provided in addition to your rights and remedies under the Australian Consumer Law.

Further Information

It can be overwhelming with all the choices out there. We can help! We are experts with decades of experience in fitting locks of all types, not just Smart Locks. It is a free service we offer, and with just some photos and a few minutes of your time you can get expert advice and product recommendations tailored precisely to suit your needs.

Click on the image below to begin your expert Smart Lock consultation



Your friendly Smart Locks expert

Videos Hide Videos Show Videos