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McGrath NX6 Digital Lock with Euro Style 60mm Backset Mortice Lock

McGrath Locks

MRRP $651.75
Terry's In-Store Price $536.80
Terry's Online Price $444.54
(You save $207.21 )
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SKU:
STK MLNX6
UPC:
7989662351585
Availability:
Usually same day dispatch (if ordered before 11am)
Type of Handle:
Lever
Back-Set:
60mm
Type of Lock:
Tubular Latch
Type of Lock:
Mortice
feature_rotate:
1
atc-product:
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atc-product:
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atc-product:
/mcgrath-rfid-tag-fob/
Back-Set:
70mm
Back-Set:
60/70mm Adjustable
Access Method:
Fingerprint
Access Method:
App Enabled
Access Method:
Bluetooth
Access Method:
WiFi
Access Method:
Pin Code
Access Method:
Fob/Card/RFID
Access Method:
Has Backup Key
  • McGrath Locks G4 Gateway perspective
  • McGrath G2 Gateway
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McGrath Locks MLNX6 Digital Smart Lock - Euro 60/68 Mortice, 5-in-1 Access

The McGrath NX6 is a full-size 5-in-1 digital smart lock designed for standard stile timber and aluminium doors in residential, office, and light commercial applications. Its larger lock body makes it particularly well-suited to retrofit installations, where previous locks may have left oversized cutouts or additional holes in the door face - the NX6 covers them cleanly.

The NX6 supports five access methods: PIN code, RFID card or tag, fingerprint recognition, Bluetooth eKey via the McGrath Locks App, and a mechanical key override. Local access and user management run over Bluetooth, with no internet connection required. For full remote access - locking, unlocking, and live monitoring from anywhere - the NX6 pairs with a separate McGrath Wi-Fi gateway (G2, G3, G4, or G5), sold separately. See our guide on whether you actually need a gateway, and the G2 vs G3 vs G4 vs G5 comparison to choose the right one.

A European 60/68 mortice lock with a manual privacy bolt is supplied as standard. The supplied mortice is a heavy-duty SS304 stainless steel three-point deadbolt body with an anti-friction dead latch, tested to 500,000 cycles. The NX6 is rated IP65 on the external lock housing, making it suitable for use in sheltered outdoor positions. The internal unit, which houses the battery compartment, is not IP rated and must not be exposed to water or moisture.

Dispatch icon
Estimated Warehouse Dispatch
Usually same day if ordered before 11am AEST (excluding weekends and QLD public holidays).
Information icon
Want remote access without a separate gateway?
The NX6W is an alternative version of this lock with built-in Wi-Fi - it connects directly to your home or business network for full remote access, with no gateway device required. View the McGrath NX6W Built-In Wi-Fi Digital Smart Lock.

Key Features

  • 5-in-1 access: PIN code, RFID card or tag, fingerprint recognition, Bluetooth eKey, and mechanical key override - five independent access methods in a single lock. See our guide to smart lock access methods for a full comparison.
  • Gateway-ready remote access: Pair with a separate McGrath Wi-Fi gateway (G2, G3, G4, or G5) for full remote lock management via the McGrath Locks App. Local Bluetooth control works without any gateway.
  • Large lock body for retrofit: The full-size 370 mm body covers legacy door preparations and oversized cutouts from previous hardware, producing a clean finish on retrofit installs.
  • European 60/68 mortice with privacy bolt: A European-style SS304 stainless steel mortice lock with three-point deadbolts and a manual privacy bolt is supplied as standard, providing both latching security and occupant privacy.
  • Heavy-duty tested mortice: The supplied mortice body is built from 1.5 mm SS304 stainless steel and tested to 500,000 cycles, with an anti-friction dead latch for reliable everyday operation.
  • IP65-rated external housing: The exterior lock assembly is rated IP65, suitable for sheltered outdoor positions. The internal unit is not IP rated.
  • USB-C emergency power: If batteries run flat, a USB-C power bank held to the port on the exterior base provides temporary power to operate the lock.
  • Field-changeable handing: Left- or right-hand operation can be set on site to suit the door swing.
  • Anti-peep PIN entry and incorrect attempt lockout: Randomised digit positioning and automatic lockout after repeated incorrect PIN attempts reduce PIN observation risk.
  • Passage mode: The lock can be set to passage mode for free egress during business hours or events.
  • Unlimited Bluetooth eKeys: The app supports an unlimited number of digital eKeys, with time-limited or permanent access per user.
PIN Code
PIN Code
RFID
RFID
Fingerprint
Fingerprint
Bluetooth
Bluetooth
Wi-Fi via gateway
Wi-Fi*
Mechanical Key
Mech. Key

Available Finish Options

  • Matt Black
    Matt Black
    (This Product)
    STK MLNX6
  • Silver
    Silver
    (This Product)
    STK MLNX6

Finish selection does not affect functionality, compliance, or performance. Both finishes are supplied under the single MLNX6 listing.

Access Methods

For a full explanation of how each access method works and when to use it, see Chapter 03 - Smart Lock Access Methods in our Buyer's Guide.

Access Method Availability Notes

PIN Code
Yes 4-8 digit codes; up to 250 codes

RFID Card / Tag
Yes 13.56 MHz; up to 1,000 credentials

Fingerprint
Yes Up to 100 enrolled fingerprints

Bluetooth (App / eKey)
Yes Local control without internet; unlimited eKeys

Wi-Fi Remote Access
Via gateway* Requires a separate McGrath G2-G5 gateway (sold separately)

Mechanical Key Override
Yes Via Euro profile cylinder; 2 keys supplied

Palm Recognition
Not available Not supported on this model

Face Recognition
Not available Not supported on this model

* Wi-Fi remote access on the NX6 requires a separate McGrath gateway (G2, G3, G4, or G5), sold separately. All other access methods work out of the box. For built-in Wi-Fi with no gateway, see the McGrath NX6W.

What's in the Box

  • Exterior lock assembly
  • Interior lock assembly
  • European mortice lock with strike plate
  • Installation guide (smart lock manual)
  • Drill positioning template
  • 2 x mechanical backup keys
  • 2 x RFID access tags
  • Mounting screws and fixings
  • Mini security screwdriver
McGrath NX6 box contents including exterior and interior assemblies, mortice lock, installation guide, template, keys and RFID tags

Suitable Uses

  • Residential front doors (timber and aluminium): Covers standard stile timber and aluminium doors from 38 mm to 110 mm thick - the most common door types in Australian homes.
  • Retrofit installations: The 370 mm full-size body covers legacy cutouts from earlier hardware, making it a practical choice where a previous lock has left oversized holes in the door face.
  • Home offices and small commercial spaces: Up to 250 PIN codes and 1,000 RFID credentials support multi-user environments without key management overhead.
  • Airbnb and short-stay rental properties: The McGrath Locks App supports the TTRenting platform for automated guest access scheduling, time-limited codes, and remote management. Remote code delivery requires a gateway (G2-G5); local codes can be set over Bluetooth without one. For a practical walkthrough, see our guide to using TTLock for Airbnb in Australia, and Chapter 07 - Airbnb and Short-Stay Rentals in our Buyer's Guide.
  • Serviced apartments and hotel rooms: The TTHotel platform integration supports property management system connectivity for short-term accommodation operators. The supplied mortice includes a privacy turnsnib for added peace of mind in hotel and motel settings.
  • Bluetooth-only or gateway-connected setups: Works fully on local Bluetooth with no gateway, or add a McGrath G2-G5 gateway later for remote access when you need it - a flexible upgrade path as requirements change.
  • Sheltered outdoor-facing entry doors: The IP65-rated exterior housing handles rain splash and humidity in sheltered positions. Not suitable for fully exposed outdoor installation without overhead protection.

NX6 Series - Available Variants

Model Wi-Fi Remote Access Gateway Required
McGrath NX6 (this product) No (Bluetooth only) Via separate gateway Yes (sold separately)
McGrath NX6W Yes (built-in) Directly via home Wi-Fi No

Both variants use the same Euro 60/68 mortice, the same access methods, and the same McGrath Locks App. The only functional difference is how remote access is achieved.

Accessories and Spares

The following McGrath spares and accessories suit the NX6. All are confirmed compatible with the NX6 series mortice and cylinder.

Accessory Type Notes
McGrath Euro Mortice Lock - 60mm Backset - 68mm Pitch Replacement mortice body SS304 three-point deadbolt; the mortice supplied with this lock
McGrath Keyed Alike Cylinder - Suits NX6 Key override cylinder (Keyed Alike) Brass; 2 keys included; keyed alike to match other cylinders
McGrath Keyed to Differ Cylinder - Suits NX6 Key override cylinder (Keyed to Differ) Brass; 2 keys included; unique key that differs from other locks
McGrath Key Blank - Suits NX6 Uncut key blank For cutting spare override keys; locksmith cut required

Specifications

Brand McGrath Locks
Model MLNX6 (NX6 Digital Smart Lock)
Product Type Electronic digital mortice smart lock with manual privacy bolt
Primary Application Residential, office, and commercial hinged doors
Door Type Timber and aluminium doors (standard stile)
Door Thickness Range 38 mm - 110 mm - how to measure your door
Lock Case Dimensions 370 mm (H) x 75 mm (W) x 24 mm (D)
Outside Handle Projection 72 mm
Spindle Size 8 mm
Housing Material Zinc alloy body with acrylic touch screen
Supplied Mortice Lock European-style 60/68 mortice lock with manual privacy bolt (turnsnib)
Mortice Material SS304 stainless steel body and latching tongues; 1.5 mm thick
Mortice Locking Three-point deadbolt with anti-friction dead latch
Mortice Standards Meets ANSI / BHMA (passed BHMA Level 2 and Level 3)
Mortice Cycle Test 500,000 cycles
Mortice Case Size 255 mm x 95.2 mm
Mortice Faceplate 255 mm x 24 mm
Mortice Centres 68 mm
Mortice Backset 60 mm - how to measure your backset
Mortice Compatibility Compatible with the McGrath Euro 60/68 mortice lock
Cylinder Standard European style lock cylinder; 2 keys supplied
Privacy Bolt Manual deadbolt (turnsnib / thumb turn inside)
Handing Field changeable left or right hand
Passage Mode Yes
Lock Durability Test 100,000 cycles (electronic lock)
Unlock Time 1.5 s
Access Methods PIN code, RFID credential, fingerprint recognition, Bluetooth eKey, mechanical key override
PIN Code Length 4-8 digits
PIN Code Capacity Up to 250 codes (some exceptions may apply)
RFID Technology 13.56 MHz
RFID Capacity Up to 1,000 credentials (some exceptions may apply)
Fingerprint Capacity Up to 100 fingerprints
Bluetooth eKey Capacity Unlimited
Communication Protocol Bluetooth 5.0 BLE
Remote Access Via separate McGrath Wi-Fi gateway (G2-G5); sold separately
App Platforms TTLock, TTRenting, TTHotel
Compatible OS Android 4.3 and above; iOS 7.0 and above
Power Supply 8 x AA alkaline batteries (not included)
Battery Voltage 6V
Typical Battery Life Up to 18 months (based on approx. 10 uses per day)
Low Battery Warning Voltage Lower than 4.6V
Low Battery Warning Audible alert at lock and visible in mobile app
Emergency Power USB-C emergency power input (power bank)
Standby Power Consumption Less than 30 mA
State Current Less than 65 uA
Motor Working Current Less than 200 mA
Ingress Protection Rating IP65 (external lock housing only - see note below) - what does IP65 mean?
Operating Temperature -25 C to 60 C
Humidity Range 20% - 90% RH
Fire Rated No
DDA / AS1428.1 Compliant Lever No
Finish Options Matt Black, Silver

IP rating note: The IP65 rating applies to the external lock housing only. The internal unit, which houses the battery compartment and electronics, is not IP rated and must not be exposed to water or moisture. Install in a sheltered position where the internal unit is protected from rain ingress.

Dimensions

McGrath NX6 digital smart lock dimension drawing showing 370mm height, 75mm width, 24mm depth and 72mm outside handle projection

Lock body: 370 mm (H) x 75 mm (W) x 24 mm (D). Outside handle projection: 72 mm.

McGrath Euro 60/68 mortice lock engineering drawing showing 95.2mm overall width, 60mm backset, 68mm centres, 175.8mm case height, 52mm lower fixing distance, 255mm faceplate with 24mm and 14mm widths and multiple fixing hole spacings

McGrath Euro 60/68 mortice lock: 95.2 mm overall width, 60 mm backset, 68 mm centre-to-centre (cylinder to latch), 175.8 mm case height, 52 mm lower fixing distance. Faceplate 255 mm x 24 mm.

Battery, Power and Backup Access

  • Powered by 8 x AA alkaline batteries (not included). Terry's Locksmiths strongly recommends Duracell batteries.
  • Typical battery life up to 18 months based on approximately 10 uses per day.
  • Battery voltage: 6V. Low battery alert triggers below 4.6V, with an audible alert at the lock and a notification in the app.
  • USB-C emergency power port on the exterior base - hold a USB-C power bank to the port to temporarily power the lock if batteries are flat.
  • Mechanical key override via Euro cylinder ensures access in all power conditions.

App Platform and Data Hosting

Australia icon
The McGrath Locks mobile app is a customised, McGrath-branded platform tailored specifically for the McGrath Locks product range. The app is managed, supported and distributed locally by McGrath Locks in Australia. Australian-based support staff handle warranty claims, app troubleshooting and platform queries - you are not dealing with an overseas vendor. The underlying cloud infrastructure is provided by TTLock, a globally deployed IoT platform. For a broader comparison of smart lock app ecosystems available in Australia, see Chapter 15 - Smart Lock App Platforms.
Long-Term Support and Confidence
McGrath smart locks are backed by long-established industry partners and supported locally. To learn more, read Why Terry's Locksmiths, LSC and McGrath Locks Give Long-Term Confidence.

Frequently Asked Questions

Does the NX6 need a gateway for remote access?
Yes, for remote access. The NX6 operates locally over Bluetooth without any gateway - you can lock, unlock, set PINs, and manage users while within Bluetooth range. To lock, unlock, or monitor the door remotely (from anywhere, over the internet), the NX6 needs a separate McGrath Wi-Fi gateway (G2, G3, G4, or G5), sold separately. If you would prefer remote access built in with no gateway, the McGrath NX6W has Wi-Fi on board. See also Do You Actually Need a Gateway?
What happens if the gateway or Wi-Fi drops out - can I still use the lock?
Yes. The gateway only handles remote access. If the gateway or Wi-Fi is unavailable, the lock continues to operate normally for all local access methods: PIN code, RFID, fingerprint, and Bluetooth via the app. Loss of connectivity does not lock anyone in or out. For a detailed explanation of connectivity behaviour, see our guide to why smart locks sometimes drop off Wi-Fi.
What is the privacy bolt and how does it work?
The NX6 is supplied with a European mortice lock that includes a manual privacy bolt (turnsnib) operated by a thumb turn on the inside. When engaged, the bolt prevents the latch from being retracted by any digital or electronic access method - it can only be released from inside. This provides the same function as a snib or privacy mode, but mechanically. Be aware that activating the privacy bolt will prevent all external digital credentials from unlocking the door until it is disengaged from inside. For more on how privacy modes work on smart locks, read what the internal snib (secure lock) actually disables.
How do I change the handing if the lock arrives set for the wrong side?
The NX6 is field-changeable for left- or right-hand operation. The change is made during installation following the supplied installation guide. Note that batteries must be inserted before the handing can be set - the lock uses the motor to reposition the latch direction. Follow the installation template carefully to ensure the mortice cutout is positioned correctly for your chosen handing before drilling.
Can the NX6 be used to manage access for Airbnb or short-stay rentals?
Yes. The McGrath Locks App supports the TTRenting and TTHotel platforms, which allow time-limited PIN codes and eKeys to be issued and revoked. Issuing or revoking codes remotely (without visiting the property) requires a McGrath gateway to keep the lock connected; on-site code changes work over Bluetooth without one. For a practical walkthrough of TTLock for short-stay use, see using TTLock for Airbnb in Australia and Chapter 07 - Airbnb and Short-Stay Rentals.

Additional Information

Retrofit suitability: The NX6's 370 mm lock body is substantially larger than most residential digital locks. This is intentional - it covers the door prep and face plate marks left by standard mortice lock hardware, making it a practical choice on doors that have had previous locks replaced or upgraded. If your door has visible holes or cutouts from prior hardware, measure them before ordering to confirm the NX6 body width will cover them fully.

Door compatibility and stile width: The NX6 is designed for standard-stile timber and aluminium doors with a 60 mm backset. If your door has a narrow stile - common on some aluminium heritage-profile doors - confirm the stile width is sufficient to accept the mortice case and the lock body before ordering. See Chapter 02 - Measuring Your Door for guidance.

Supplied mortice: The NX6 ships with the McGrath Euro 60/68 mortice lock - a heavy-duty SS304 stainless steel body with three-point deadbolts, an anti-friction dead latch, and a privacy turnsnib. It is designed for business or residential use and is tested to 500,000 cycles, meeting ANSI / BHMA standards (passed BHMA Level 2 and Level 3). Replacement mortices and matching override cylinders are available on the standalone Euro 60/68 mortice listing.

Security screen door clearance: The 72 mm outside handle projection means the NX6 protrudes further from the door face than a standard lever. If you have a security screen door fitted, check the clearance between the main door and the screen frame before ordering to confirm the lock handle will not foul the screen. Our guide on checking clearance between screen door and main door covers this in detail.

Installation: The NX6 includes a drill positioning template and installation guide. While competent DIY installation is possible, Terry's recommends professional installation for optimal alignment of the mortice lock and strike plate. Incorrect installation is the most common cause of locking faults on new digital locks - see 3 common DIY installation mistakes and easy fixes before you start.

Brand and platform confidence: McGrath Locks are distributed in Australia through Terry's Locksmiths and supported by LSC (Locksmith Supply Company), one of the largest trade distributors in the country. For context on why this distribution chain matters for long-term parts and support availability, see our overview of smart lock brands in Australia and our post on why Terry's, LSC, and McGrath Locks give long-term confidence.

Warranty
Warranty
12-month warranty against defects in materials and workmanship (24-month on ALBION, ASCOT, WINDSOR, ULTRA SECUA, HAMILTON, BARDON and STAFFORD models). McGrath Locks will repair, replace, or refund at their discretion. Proof of purchase required for all claims. Returns and Warranty | McGrath Locks Warranty
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What's in the Box - McGrath NX6

  • Exterior lock assembly
  • Interior lock assembly
  • European mortice lock with strike plate
  • Installation guide (smart lock manual)
  • Drill positioning template
  • 2 x mechanical backup keys
  • 2 x RFID access tags
  • Mounting screws and fixings
  • Mini security screwdriver
McGrath NX6 box contents including exterior and interior assemblies, mortice lock, installation guide, template, keys and RFID tags
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McGrath NX6 - Real Installations

McGrath Locks NX6 Black digital smart lock self-installed by customer on the inner face of an orange painted entry door in Fitzroy Melbourne VIC, showing the slimline backplate, lever handle, and exposed European mortice latch plate.
A customer in Fitzroy, Melbourne VIC, self-installed the McGrath NX6 Black on their orange entry door. The inner face shows the slimline backplate and lever handle, with the European mortice latch plate and manual privacy bolt visible.
McGrath Locks NX6 Black 5-in-1 smart lock with backlit PIN keypad and fingerprint reader self-installed by customer on an orange painted entry door in Fitzroy Melbourne VIC.
The exterior face of the McGrath NX6 Black on the same orange entry door in Fitzroy, Melbourne VIC. The backlit PIN keypad, integrated fingerprint reader, and RFID panel are clearly visible.
McGrath Locks NX6 Black digital smart lock installed by Terry's Locksmiths on a white painted entry door with frosted horizontal glass panels in Burleigh Waters Gold Coast QLD, showing the inner handle and latch plate.
Terry's Gold Coast Smart Locks fitted the McGrath NX6 Black to a white painted entry door with frosted glass inserts in Burleigh Waters, Gold Coast QLD. The mortice latch plate and inner lever are clearly visible from inside.
McGrath Locks NX6 Black smart lock installed by Terry's Locksmiths on the inner face of a grey painted glass-panel entry door in Varsity Lakes Gold Coast QLD, showing the slimline backplate, inner lever handle, and manual thumb turn.
Terry's Gold Coast Smart Locks installed the McGrath NX6 Black on a grey painted glass-panel entry door in Varsity Lakes, Gold Coast QLD. The inner backplate presents a clean, low-profile appearance with the manual privacy thumb turn clearly visible.
McGrath Locks NX6 Black 5-in-1 smart lock with PIN keypad and fingerprint reader installed by Terry's Locksmiths on a rich mahogany timber entry door in Robina Gold Coast QLD.
Terry's Gold Coast Smart Locks fitted the McGrath NX6 Black to a warm mahogany stained timber entry door in Robina, Gold Coast QLD. The backlit PIN keypad and integrated fingerprint reader sit naturally against the timber grain.
McGrath Locks NX6 Black 5-in-1 smart lock with backlit PIN keypad and fingerprint reader installed by Terry's Locksmiths on a dark charcoal horizontal-groove timber entry door in Mermaid Waters Gold Coast QLD.
Terry's Gold Coast Smart Locks fitted the McGrath NX6 Black to a dark charcoal horizontal-groove timber entry door in Mermaid Waters, Gold Coast QLD. The full-size lock body suits the modern dark finish.
Inner face of McGrath Locks NX6 Black smart lock installed by Terry's Locksmiths on a dark charcoal entry door in Mermaid Waters Gold Coast QLD, showing the inner backplate, lever handle, and privacy thumb turn with hallway visible.
The inner face of the McGrath NX6 Black at Mermaid Waters, Gold Coast QLD. The manual privacy thumb turn - included with the supplied European mortice lock - engages the privacy bolt when inside.
Close-up of the lower lock body and latch fitting of a McGrath Locks NX6 Black smart lock installed by Terry's Locksmiths on a timber-look glass-panel entry door in Helensvale Gold Coast QLD.
Detail shot at Helensvale, Gold Coast QLD. The lower section of the NX6's full-size lock body and the neatly fitted European mortice latch plate show the clean result achievable on retrofit installations.
McGrath Locks NX6 Black smart lock installed by Terry's Locksmiths on the inner face of a white painted entry door in Broadbeach Waters Gold Coast QLD, showing the slimline backplate and lever handle with brick-paved driveway visible.
Terry's Gold Coast Smart Locks installed the McGrath NX6 Black on a white painted entry door in Broadbeach Waters, Gold Coast QLD. The slimline inner backplate and lever integrate cleanly into the existing door.
European mortice latch and hardware detail of McGrath Locks NX6 Black smart lock installed by Terry's Locksmiths on a white entry door with black aluminium frame in Broadbeach Waters Gold Coast QLD.
Latch-side view at Broadbeach Waters, Gold Coast QLD. The European mortice latch and manual privacy bolt - supplied as standard - on a white aluminium-framed entry door.
McGrath Locks NX6 Black digital smart lock installed by Terry's Locksmiths on the exterior of a white painted entry door in Broadbeach Waters Gold Coast QLD, with a Ring Video Doorbell mounted on the adjacent sidelight frame.
Terry's Gold Coast Smart Locks completed this NX6 Black installation at Broadbeach Waters, paired with an adjacent Ring Video Doorbell - a common combination for keyless entry and front-door visibility.
McGrath Locks NX6 Black 5-in-1 smart lock with backlit PIN keypad and fingerprint reader installed by Terry's Locksmiths on a white painted glass-panel entry door in Mudgeeraba Gold Coast QLD.
Terry's Gold Coast Smart Locks fitted the McGrath NX6 Black to a white painted glass-panel entry door in Mudgeeraba, Gold Coast QLD. The NX6's larger body covers any existing door prep from previous hardware.
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McGrath NX6 - Dimensions

Lock Body

McGrath NX6 digital smart lock dimension drawing showing 370mm height, 75mm width, 24mm depth and 72mm outside handle projection
Height 370 mm
Width 75 mm
Depth 24 mm
Outside Handle Projection 72 mm

Lock body dimensions and outside handle projection as shown in manufacturer drawing.

Supplied Euro 60/68 Mortice Lock

McGrath Euro 60/68 mortice lock engineering drawing showing 95.2mm overall width, 60mm backset, 68mm centres, 175.8mm case height, 52mm lower fixing distance and 255mm faceplate detail
Overall Width 95.2 mm
Backset 60 mm
Centre-to-Centre (cylinder to latch) 68 mm
Case Height 175.8 mm
Lower Fixing Distance 52 mm
Case Size 255 mm x 95.2 mm
Faceplate 255 mm x 24 mm

Mortice lock dimensions as shown in manufacturer drawing. Backset is the distance from the edge of the door to the centre of the lock cylinder.

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McGrath Locks Warranty

Warranty Summary

Standard Warranty Period12 months from date of purchase
Extended Warranty Period24 months - applies to: ALBION, ASCOT, WINDSOR, ULTRA SECUA, HAMILTON, BARDON, STAFFORD
What Is CoveredDefects in materials and workmanship under normal use and service
Available RemediesRepair, replacement with the same or equivalent model, or refund of the purchase price - at McGrath Locks' discretion
Proof of Purchase RequiredYes - original receipt or tax invoice
Registration RequiredNo
RegionAustralia

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
  1. Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries (the place of purchase) within the applicable warranty period.
  2. Supply your proof of original purchase - a receipt or tax invoice is required.
  3. Provide a clear description of the fault and your contact details.
  4. You may be asked to return the product for assessment before a remedy is determined.
  5. McGrath Locks will, at their discretion, repair the product, replace it with the same or an equivalent model, or provide a refund of the purchase price.

Exclusions

This warranty does not cover:

  • Normal wear and tear
  • Products that have been disassembled
  • Damage caused by improper handling, incorrect installation, misuse, abuse, neglect, modification, or accident
  • Installation by unlicensed persons (including non-licensed locksmiths or technicians)
  • Products not used in accordance with the supplied instructions
  • Cosmetic damage that does not affect functionality
  • Labour or installation costs related to the removal or reinstallation of products
  • Exposure to conditions outside normal environmental use
  • Work completed before warranty approval
  • Damage caused by battery leakage, battery failure, or force majeure
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. This warranty is provided in addition to your rights and remedies under the Australian Consumer Law.

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