Lockwood Cortex Spare Access Cards - Pack of 5, Satin Chrome
The Lockwood Cortex CTXCARD-05 is a pack of five genuine Lockwood Cortex RFID access cards in Satin Chrome finish. These cards are used as replacement or additional user credentials in Lockwood Cortex digital lockset installations. Each Cortex lockset ships with 2 cards included and supports up to 40 enrolled cards in total. This pack allows site managers and installers to expand user capacity or replace lost or damaged credentials without the need to reset or re-programme the entire system.
Cards must be enrolled into the Cortex system before use. They are not pre-programmed.
Usually ships in 4 business days
This product is a special order item and is not returnable. Please confirm suitability before ordering.
Key Features
- Genuine Lockwood Cortex spare access cards - not aftermarket.
- Pack of 5 cards in Satin Chrome finish.
- Compatible with all Lockwood Cortex lockset models: CTX530, CTX3772, and CTX5782.
- Each Cortex lockset supports up to 40 enrolled cards total.
- Cards must be enrolled via the Cortex programming procedure before use - they are not pre-programmed.
- Satin Chrome finish matches the Cortex lockset hardware.
- Individual cards can be added or deleted without affecting other enrolled users.
Specifications
What's in the Box
- 5 x Lockwood Cortex RFID access cards - Satin Chrome
Suitable Uses
- Expanding user capacity on an existing Cortex installation (up to 40 cards per lockset)
- Replacing lost, damaged, or decommissioned user cards
- Issuing credentials to new staff or residents on a Cortex-managed site
- Keeping spare cards on hand to reduce credential issuance turnaround time
Frequently Asked Questions
- Are these cards pre-programmed?
No. Cards must be enrolled into the Cortex lockset using the standard Cortex programming procedure before they will grant access. Refer to the Cortex programming guide for enrolment steps. - How many cards can be enrolled per lockset?
Each Cortex lockset supports up to 40 enrolled cards in total. The lockset ships with 2 cards included, leaving capacity for up to 38 additional cards. - Can individual cards be deleted without affecting others?
Yes. The Cortex allows individual card users to be added or deleted using the Master Code without affecting other enrolled users. - Are these cards compatible with all Cortex models?
Yes. These cards are compatible with the CTX530, CTX3772, and CTX5782 Cortex lockset models. They are not confirmed for use with other access control systems.
Additional Information
- Satin Chrome vs Red Cards:
Cortex spare cards are available in Satin Chrome (this product) and Red. Red cards are commonly used on sites where visual distinction between user credential types is required - for example, master users vs standard users, or different access zones. The card colour has no effect on function or programming. - Lost or Stolen Cards:
If a card is lost or stolen, it can be deleted from the Cortex system individually using its assigned user ID and the Master Code. No other enrolled cards are affected by deleting a single user.
Lockwood branded products purchased new in Australia from authorised resellers are covered against defects in materials and workmanship for:
- Mechanical components: 25 years
- Electrical and electronic components: 2 years (excluding batteries)
Lockwood Warranty Overview
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary depending on product type, mechanical components, electrical elements, and finish category.
This overview summarises the structure of Lockwood warranty coverage. Full terms, exclusions and claim procedures are set out in the official Lockwood Warranty document.
Warranty Periods Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- Decorative finishes including Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants: typically up to 2 years against corrosion.
- Unlacquered brass finishes will naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where cleaning and maintenance have not been followed.
What the Warranty Covers
- Defects in material and workmanship during the applicable warranty period.
- Assessment by ASSA ABLOY to determine repair, replacement with the same or closest equivalent product, or refund of purchase price.
Common Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Warranty Claim Process
- Retain proof of original purchase.
- Return the product through the original place of purchase where applicable.
- If claiming directly, obtain a case number before returning goods.
- Products must be securely packed and clearly identified.
- Warranty assessment determines repair, replacement or refund.
Australian Consumer Law
Lockwood warranties operate in addition to rights available under the Australian Consumer Law. Goods come with guarantees that cannot be excluded. Customers may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
Where a product fails to meet acceptable quality standards and the failure does not amount to a major failure, the customer is entitled to repair or replacement.
Official Warranty Document
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