Igloohome Switch Door Controller

Igloohome Switch Door Controller (SW1) - Bluetooth Access Control Relay

The Igloohome Switch Door Controller (model SW1, SKU STK Igloo_Switch) is a compact Bluetooth relay that puts any 9-24V DC electric strike or magnetic lock under the control of the igloo ecosystem. Instead of a lock with its own keypad and motor, you keep - or fit - the electric locking hardware the door already suits, wire it to the Switch, and the Switch does the deciding: it releases the lock for a valid Bluetooth key from the app, a time-bound PIN entered on a linked igloohome Keypad, a press of an exit button, or a remote unlock sent through the igloohome Wi-Fi Bridge. It belongs to the modules and Wi-Fi gateways range at Gold Coast Smart Locks.

It is built for the doors a conventional smart lock does not fit: apartment lobbies and common-access doors, hotel and co-living back-of-house doors, office entries, gates and garages, and any opening that already has - or needs - an electric strike or maglock. The relay output can be wired fail-safe or fail-secure, and the lock can run from the Switch's own output (non-isolated, "wet") or from its own supply with the Switch acting as a dry contact (isolated, "dry"), so it drops into new installations and existing access control systems alike. A request-to-exit input and a door position input sit on the same terminal strip, and the body clips onto a standard 35mm DIN rail or screws to a wall or panel.

Two things to settle before you order. The Switch is rated IP50 for indoor use - outdoors it goes inside an appropriately rated enclosure. And it ships as the controller only: the 9-24V DC power supply, the electric lock, and any exit button or door sensor are chosen to suit the door and bought separately. Set-up and day-to-day control run through the igloohome app for a home or small site, or the iglooworks platform where an organisation needs multiple users, roles and properties. Terry's Locksmiths supplies, installs and supports the Switch locally - talk to us about the door hardware and the platform before you commit.

Estimated Dispatch
7-10 Business Days

Supplied, Installed and Supported by Terry's Locksmiths
The Switch is a wired access control product rather than a drop-in smart lock, so most installations start with a conversation about the door hardware and end with a licensed installer on the tools. Terry's Locksmiths handles that end to end on the Gold Coast: choosing the strike or maglock, the power supply and any enclosure, wiring and commissioning, pairing the Switch to your account, and support afterwards. For set-up, pairing, account, troubleshooting and warranty questions, contact Terry's Locksmiths first - including the one situation that cannot be fixed from the app (see the hard reset note below). Our Advice and Installation page explains how a site visit works.

IP50 - Indoor Rated. Use an Enclosure Outdoors
The Switch is rated IP50 - sealed against dust, not against water - and igloohome intends it for indoor operation between -20°C and 50°C at up to 85% humidity. On a gate, carport, garage or any position that sees weather, mount it inside an enclosure with a rating appropriate to the location; direct exposure to wet conditions shortens its life. The rating covers the controller alone - the strike or maglock, the Keypad, the power supply and any exit button each carry their own.

Key Features

• Controls any 9-24V DC electric strike, magnetic lock or other electric locking hardware - dry (isolated) or wet (non-isolated) contact - through a relay with Normally Open and Normally Closed outputs rated to 24V at 2A.
• Wires fail-secure (locked when power is cut, on the NO output) or fail-safe (released when power is cut, on the NC output) to suit the door and its egress requirements.
• Unlocks from a Bluetooth digital key in the igloohome or iglooworks app, with no internet connection needed at the door.
• Adds PIN code entry through the igloohome Keypad (EK1) - time-bound algoPIN codes that validate offline, so a code issued remotely works at the door without Wi-Fi.
• Goes online through the igloohome Wi-Fi Bridge (EB1) for remote unlock, remote credential changes and syncing; the IEF1 Key Fob gives a one-press Bluetooth unlock with no phone.
• Request-to-exit (REX) input for a push-to-exit button, and a door position (DPI) input for a door contact - both dry-contact, both on the terminal strip.
• Auto Relock on a timer, DPI Auto Relock that re-secures the door once the contact reports it closed, and a scheduled Passage Mode that holds the door unlocked through busy periods.
• Powered from a 9-24V DC supply at up to 2A; passes 8.1-24V DC at up to 2A (18-48W) through to the lock in a non-isolated installation. About 1W typical consumption.
• Real-time clock backed by an on-board rechargeable cell for up to 30 days through a power failure, so schedules survive an outage.
• Clips onto a 35mm top-hat DIN rail (EN 50022) or screws to a wall, panel or enclosure; 81 x 68 x 23mm, 70g, ABS-PC body with a UL94 V-0 flame rating.
• Screw terminals take 26-14 AWG wire; two status LEDs on the face report power, Bluetooth activity, relay state and faults.
• RCM marked for Australia, alongside FCC, ISED, CE-RED, IMDA and RoHS 2; UL 294 performance levels quoted for the access control trade.
• Backed by igloohome's 1-year hardware warranty and Terry's Locksmiths' local installation and support.

Access Methods

The Switch has no keypad, reader or fingerprint sensor of its own - it is the relay that decides, and the credentials arrive by Bluetooth from the app or from a linked igloo accessory. The table shows what is on the unit, what arrives with an accessory, and the two methods buyers often expect that the igloo ecosystem does not offer on this product. For how these methods compare across brands, see Chapter 03 - Access Methods.

Method	Available on the Switch	Detail
Bluetooth Digital Key	Yes - built in	Open the Switch in the igloohome or iglooworks app within Bluetooth range (about 10m line of sight) and tap Sync & Unlock. Owners and admins unlock by default; managers and lock users once they have been granted permission. No internet needed at the door - see Bluetooth access explained (Chapter 03).
Exit Button (REX)	Yes - wired input	A Normally Open push-to-exit button on the REX terminals releases the lock for 3 seconds by default (adjustable through Auto Relock). An emergency exit button can also be wired as a direct interrupt between the lock and its power, independent of the Switch.
PIN Code	With the Keypad (EK1)	The Switch has no number pad, so PINs are created for, and entered on, a linked igloohome Keypad: permanent, duration, one-time, recurring, custom and algoPIN time-bound codes. algoPIN codes validate offline - no Wi-Fi at the door. See how algoPIN works (Chapter 07).
Key Fob	With the IEF1 Key Fob	igloohome's IEF1 is a Bluetooth fob - one press unlocks without a phone, which suits staff, cleaners and residents who do not carry the app. Up to eight fobs can be linked through a Bridge. The IEF1 is not a stocked line at Gold Coast Smart Locks - ask Terry's Locksmiths about availability. Browse the fob and card range.
Remote Unlock	With the Wi-Fi Bridge (EB1)	The Bridge links the Switch to your 2.4GHz Wi-Fi so the app or the web dashboard can unlock it from anywhere, sync it, and edit or revoke credentials remotely. Without a Bridge the Switch is Bluetooth-only and still fully functional at the door. See what a gateway adds (Chapter 08).
Fingerprint	Not Available	No biometric reader on the Switch or on any accessory it links to.
RFID Card / Tag	Not Available	The igloo ecosystem's fob is Bluetooth, not RFID; there is no card or tag reader for the Switch.

Compatible igloohome Accessories

igloohome names three accessories for the Switch. None is required - the Switch unlocks from the app on its own - but each adds a way in or a way to manage it. The Keypad is the one most Switch installations end up with, because it is how anyone without the app gets through the door.

What's in the Box

• 1 x igloohome Switch door controller (SW1)
• 1 x Quick Start Guide
• 4 x mounting screws
• 4 x mounting anchors
• 1 x compliance sheet

What you will need - not included
A regulated 9-24V DC power supply rated for the Switch plus the lock (up to 2A); the electric locking hardware itself - an electric strike, magnetic lock or similar; a Bluetooth-enabled smartphone with the igloohome or iglooworks app; a screwdriver or drill. Optional: a request-to-exit button, a door position switch, and an enclosure rated for the location if the Switch is going outdoors. Terry's Locksmiths can supply the strike or maglock, the power supply and the enclosure with the Switch - see the power accessories range.

Suitable Uses

• Apartment and co-living common-access doors - lobby, bin room, bike store, rooftop and gym doors that already have an electric strike or maglock and need resident PINs, app keys and a clean audit trail without rekeying.
• Hotels, serviced apartments and short-stay buildings where the front door or a back-of-house door is on a maglock and guests, cleaners and contractors need time-limited codes - the same algoPIN system Chapter 07 covers for igloohome short-stay set-ups.
• Offices, clinics and clubs that want a scheduled Passage Mode through business hours and locked, credentialed entry outside them, with a push-to-exit button on the inside.
• Gates, garages, gantries and carparks on an electric gate lock or strike - the Switch sits indoors or in a rated enclosure and the Keypad takes the weather. See the external gate category for lock options built for exposed positions.
• Retrofits onto an existing access control panel: wired as an isolated dry contact, the Switch simply adds Bluetooth, PIN and remote credentials to a door the panel already powers.
• Any igloo ecosystem site - a building already running igloohome or iglooworks locks that wants its strike-and-maglock doors on the same app, dashboard and credential set. Browse the full igloohome range and the smart lock accessories.

Available Finish Options

• 
  Matte Black
  (This Product)
  STK Igloo_Switch

Finish selection does not affect functionality, compliance, or performance.

Full Specifications

Wiring and Terminals

Everything connects at one screw-terminal strip along the bottom edge. Power the Switch and the lock down before touching any wiring, and read the polarity warning below before you power up - it is the one mistake the hardware cannot forgive. The four wiring diagrams (wet and dry, NO and NC) are on page 2 of the Quick Start Guide and Specification Card in the downloads, and the installer guide walks each connection through page by page.

Two ways to wire the lock. In an isolated (dry) installation the lock runs from its own power supply and the Switch's NC / NO / COM contacts simply make or break that circuit - there is no electrical path between the Switch and the lock, which is the arrangement to use when you are adding the Switch to an existing access control panel. In a non-isolated (wet) installation the Switch powers the lock itself from the OUTPUT terminals, so one supply runs both; the supply then has to cover the Switch's 1W plus whatever the strike or maglock draws, within the 2A ceiling.

Fail-safe or fail-secure is set by which relay contact you use. A fail-secure strike stays locked when power is cut and wires to NO; a fail-safe maglock or strike releases when power is cut and wires to NC. Which one a door needs is an egress and fire-safety decision, not a convenience one - on an escape route the door has to open from the inside regardless of what the Switch is doing, which is why the installer guide also shows an emergency exit button wired as a direct interrupt between the lock and its power, outside the Switch entirely. Terry's Locksmiths will advise on the right configuration for your door as part of the installation.

Power Goes to INPUT Only - Never to OUTPUT
Connect your power supply to the INPUT DC+ / DC- terminals and nothing else. Power wired to the INPUT in reverse is harmless - the Switch is protected and simply stays off. Power wired into the OUTPUT terminals with the correct polarity is also caught by the protection. Power wired into the OUTPUT in reverse polarity is not, and can damage the internal circuits. Check the supply's voltage (9-24V DC) and polarity with a meter before you power up, and expect a solid green PWR LED when it is right.

Dimensions

Manufacturer drawing, front and side. Body 81 x 68 x 23mm; mounting-hole centres 62mm (horizontal) x 61mm (vertical); screw-terminal strip along the bottom edge and DIN clip on the back.

Power

• The Switch runs from a regulated 9-24V DC supply on the INPUT terminals and draws about 1W itself. It does not take AC, and there is no battery option - it is a permanently powered device.
• In a non-isolated installation the same supply also powers the lock through the OUTPUT terminals (8.1-24V DC, up to 2A, 18-48W), so size the supply for the Switch plus the strike or maglock, with headroom. In an isolated installation the lock has its own supply and the Switch's draw is the only load.
• No power supply is included. Match the voltage to the lock (a 12V strike wants a 12V supply; a 24V maglock a 24V one) and buy a supply rated for the location - Terry's Locksmiths can specify and supply it with the Switch. See the power accessories range.
• A rechargeable on-board cell keeps the real-time clock running for up to 30 days through a power cut, so time-bound PINs and Passage Mode schedules stay accurate when power returns. It does not operate the relay - with the power off, a fail-safe lock is released and a fail-secure lock stays locked, exactly as wired.
• When power is restored the PWR LED lights solid green within moments; if it does not, check voltage and polarity at the INPUT terminals first.

LED Status Indicators

Two LEDs on the face tell the installer what the Switch is doing. PWR is simple - green or off. STATUS carries the rest.

igloohome and iglooworks - App Platform and Set-up

Frequently Asked Questions

Will the Switch work with the electric strike or maglock already on my door?
Almost certainly, if it runs on 9-24V DC and draws no more than 2A - which covers the common 12V and 24V strikes and maglocks. The Switch does not care about the brand; it either powers the lock itself (non-isolated, from its OUTPUT terminals) or makes and breaks the lock's existing circuit through its NC / NO / COM contacts (isolated). Fail-safe hardware goes on NC, fail-secure on NO. AC-powered locks are the exception - the Switch does not take or switch AC. If you are not sure what is on the door, send Terry's Locksmiths a photo of the lock and its power supply before you order.

Do I use the igloohome app or iglooworks?
Either - igloohome lists the Switch as working with both. The igloohome app is the right fit for a home, a single small office or a site with a few doors and one person managing them. iglooworks is the organisational platform: admin-issued accounts, an organisation ID, roles for owners, admins, managers and lock users, multiple properties, and a web dashboard for issuing credentials and reading logs - the choice for strata buildings, hotels, co-living and anyone managing doors across sites. The installer guide in the box describes the iglooworks path. Tell Terry's Locksmiths how the site will be run and we will set the Switch up on the platform that suits it; which smart lock platform is right for you walks through the broader decision.

How do people get through the door - do I need the Keypad?
Out of the box the Switch unlocks for a Bluetooth digital key in the app and for an exit button on the inside. That is enough for a door used only by people who carry the app. The moment you need to give someone a code - a cleaner, a tenant without a smartphone, a delivery, a guest - you need the igloohome Keypad (EK1), because the Switch has no number pad of its own and PINs can only be entered there. The Keypad is weatherproof and battery powered, mounts outside, and issues time-bound algoPIN codes that validate offline, so the codes work even when nothing at the door has internet. The Key Fob and the Wi-Fi Bridge are the other two ways in - see the access methods table.

What else do I have to buy?
At minimum a regulated 9-24V DC power supply and the electric locking hardware if the door does not already have it - neither is in the box. Depending on the door you may also want a push-to-exit button for the inside, a door position switch so the Switch can relock the instant the door closes, an enclosure if the Switch is going anywhere it could get wet, and the Keypad if anyone will use a PIN. A typical common-access door at Terry's is the Switch, a 12V strike or 24V maglock, a matched power supply, an exit button and a Keypad, installed and commissioned in one visit.

Can the Switch go outside on a gate?
Not on its own. It is IP50 - dust protected, not water protected - and rated for indoor use between -20°C and 50°C. On a gate, carport or garage the Switch mounts inside an enclosure rated for the location, or indoors with the cable run out to the gate lock within igloohome's recommended wire lengths. The Keypad is the part that takes the weather: it is IP66, so it mounts at the gate while the controller stays dry. Our external gate category covers lock options built for exposed positions.

Additional Information

Hard Reset - Call Terry's Before You Press It:
Holding the recessed RESET button for 5 seconds (until the STATUS LED glows red, then blinks red) wipes every credential and setting and returns the Switch to factory state. Unlike most smart locks, a factory-reset Switch cannot simply be paired again from the app - igloohome's guide is explicit that re-pairing after a hard reset has to go through customer support. If the Switch is being moved to another account, sold on, or set up again, contact Terry's Locksmiths first and we will arrange it through the right channel. Keep the hard reset for the case where the app genuinely cannot reach the unit and you have been told to do it; the troubleshooting steps in the LED table come first.

Fail-safe or fail-secure - decide for the door, not the Switch:
The Switch will drive either; which one is right depends on the door. A fail-secure strike keeps the door locked through a power cut and suits a storeroom, bike cage or plant room where security matters more than free passage - but it means a flat power supply locks everyone out from the credential side, so a key override on the lock hardware is worth having. A fail-safe maglock releases when power is lost, which is what an escape route needs, and is why maglocks on exit paths are paired with a break-glass or emergency exit button wired as a direct interrupt to the lock's power, outside the Switch. Building and fire codes decide this on common-access and egress doors; Terry's Locksmiths assesses it on the site visit.

Running it on iglooworks - what to expect:
A few iglooworks behaviours catch new users out. Every account is logged out automatically after an hour, for security. PINs for the Switch are created on the web dashboard by owners, admins and managers (and common-access offline PINs in the mobile app), and always for the linked Keypad - the Switch itself has nothing to type a code into. The current release supports common-access PIN creation on the Switch in a flat organisation (one department). A lock can sit in more than one property as long as the properties share a time zone, a property cannot be deleted while locks are assigned to it, and a mistake in a team member's details is fixed by deleting and re-inviting them. Activity shows on the dashboard after the Switch is synced - by the app in Bluetooth range, or automatically through the Bridge.

Placement and Bluetooth range:
The phone, the Keypad, the Key Fob and the Bridge all reach the Switch by Bluetooth, and igloohome quotes roughly 10m line of sight. A steel enclosure, a plant-room wall or a distribution board between the Switch and the door will cut that down, so mount the Switch as close to the door as the wiring allows and test the Keypad and a phone from where people will actually stand before you close the enclosure. If you add a Wi-Fi Bridge, it needs a powered outlet within Bluetooth range of the Switch and Wi-Fi range of the router at the same time - the gateway placement guidance (Chapter 08) applies.

Certifications and the UL 294 levels:
The Switch carries the Australian RCM mark along with FCC and ISED (North America), CE-RED (Europe), IMDA (Singapore) and RoHS 2, and its ABS-PC body is UL94 V-0 flame rated. igloohome also rates it to UL 294 performance levels - Attack Level I, Endurance Level IV, Line Security Level I and Standby Power Level I. UL 294 is the North American access control standard, and the levels describe how the controller performed on each test family (I is the entry level, IV the highest); they are useful context for a security consultant comparing controllers, not an Australian certification, and they say nothing about the strike or maglock the Switch drives. See Chapter 11 - Australian Smart Lock Standards for the standards that apply locally.

Warranty

Warranty
1-year manufacturer warranty against defects in materials, design and workmanship of hardware components. Proof of purchase, a video clip of the defect, and proof of ownership are required for all claims. Software, consumables, cosmetic damage and normal wear and tear are not covered. Returns & Warranty | igloohome Warranty Policy

Download PDF Resources

Igloohome Switch (SW1) Datasheet (PDF)
One-page specification sheet - dimension drawing, the full specification table (size, weight, material, access modes, supported devices, power, outputs, environment), warranty, certifications including RCM, box contents and the six headline features.

Igloohome Switch (SW1) Quick Start Guide and Specification Card (PDF)
Two-page installer card - dimension drawing with mounting-hole centres, mechanical and environmental specification, the terminal pin-out, operation notes, the recommended wiring table, the LED troubleshooting table and the four wiring diagrams (wet and dry, Normally Open and Normally Closed) on page 2.

Igloohome Switch (SW1) Installers & User Guide (PDF)
30-page guide - UL 294 levels, box contents, terminals and specifications, screw and DIN rail mounting, isolated and non-isolated lock wiring, fail-safe and fail-secure, door position and request-to-exit wiring (pages 16-18), LED states, hard reset (page 20), iglooworks pairing and settings, compatible accessories (page 26) and troubleshooting. The same pages are shown in the User Guide tab.