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Lockwood DX Digital-Mechanical Keypad with 3572 Mortice – 60mm Backset- Satin Chrome

Lockwood

Terry's In-Store Price $1,452.26
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SKU:
STK 3572DX
UPC:
5484281124539
Availability:
Usually ships in 3 business days
Back-Set:
60mm
Colour/Finish:
Satin Chrome
Type of Lock:
Mortice
Type of Lock:
Deadlatch
Type of Handle:
Stub Lever
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Lockwood 3572DX Digital DX Mechanical Keypad Mortice Lock - 60mm Backset

At A Glance

At A Glance

PIN codePIN Code Key override not availableKey Override
Not Available

The Lockwood 3572DX is a fully mechanical keypad mortice lock for commercial doors that need coded entry without any wiring, batteries or electronics. At 60mm backset it is the standard-depth member of Lockwood's Mortice Digital DX family - the version that fits the majority of commercial timber doors without any modification to the existing door preparation.

The lockset pairs a Lockwood 3572 cylinder mortice lock with the Digital DX keypad on the outside face, and is matched with Lockwood 1800 or 2800 series door furniture on the inside. Enter the code, turn the keypad knob, and the latch retracts; from the inside, the handle opens the door freely at all times with no code required.

Because the whole mechanism is mechanical, there is nothing to charge, pair or replace. That is exactly why locks like this remain the default choice for plant rooms, staff doors and service corridors that see heavy daily use. If you are new to battery-free keypad locks, our guide What Is a Mechanical Digital Lock? explains how the coding chamber inside works - and Chapter 16 of the Buyer's Guide covers the whole category.

Explore Digital Mechanical Locks
View the full range of battery-free keypad locks here: Digital Mechanical Locks Collection
Battery free. Hassle free.
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Estimated Warehouse Dispatch
Usually ships in 3 business days
Special order icon
Special Order Item
This product is a special order item and is not returnable. It is also handed, so please confirm your door's handing and suitability before ordering - see Handing and Ordering below, or Contact Us if you are not sure.
Heavy duty icon
Heavy Duty Commercial Design
A mortice lock body and all-mechanical keypad built for frequent daily use on commercial doors. For a plain-English look at what separates commercial-grade keypad locks from light-duty units, see Heavy Duty Commercial Mechanical Digital Locks.
Lockwood DX mortice lock key features summary
CLICK TO EXPAND

Key Features

  • Fully mechanical keypad lock - no batteries, no wiring, no electronics to fail
  • 3572 cylinder mortice lock body with the standard Australian 60mm backset - fits most commercial timber doors without re-cutting the door
  • Coded entry: press C to clear, enter your code, then turn the keypad knob to retract the latch
  • The keypad knob freewheels until a valid code is entered - a clutching action that protects the internal parts if someone forces the knob
  • The entered code cancels automatically once the knob is operated, so the door is never left standing on an open code
  • Inside lever or knob gives free single-action exit at all times - no code needed to get out
  • Stainless steel latch bolt with 19.5mm projection
  • Code is set by a mechanical tumbler chamber and re-set at the bench using the supplied code change kit - any 4, 5 or 6 digit code
  • Handed at order (left or right hand) to match your door - not field-reversible
  • Field-serviceable: replacement keypads and spare code tumblers keep the lock in service for decades
  • No key override on this model - if you need a keyed cylinder alongside the code, see the 3572DXKO
Lockwood 002 Digital DX complete packaged solution showing keypad, deadlatch, internal lever and knob options
Need a Complete Internal/External Package?

If you want a single box that includes both the Digital DX keypad for the outside and a matching internal lever or knob - ready to install with nothing else to source - the Lockwood 002DX deadlatch family is the one to look at. It is also a common choice for Fire door apartment fire doors, where the 002 deadlatch combined with coded entry and free internal exit meets the egress requirements of most tested doorset schedules - always confirm against your building's approved fire door schedule before ordering.

The key choice is which way your door opens (inwards or outwards) and whether you prefer a lever or knob on the inside face. Not sure? Contact Us and we will confirm the right variant for your door.

Decoding Lockwood Model Numbers

Lockwood's DX model numbers look cryptic, but they follow a simple pattern once you know it. Reading a code like 3572DXLSC from left to right:

Part of the code What it tells you On this product
First digit The backset. In the mortice families, 3 = 60mm, 4 = 89mm, 5 = 127mm - so 3572, 4572 and 5572 are the same lock at three different backsets 3 = 60mm backset
Middle digits The lock platform underneath: x57x is the Synergy cylinder mortice platform, x77x the Selector MkII platform, x78x the Selector short backset platform 57 = Synergy mortice platform
Trailing 2 + DX The digital keypad version of that platform. Add KO for a key override model, or /PADSX2 for keypads on both faces 2 + DX = digital keypad, no key override
Suffix letters The ordering detail: L or R for handing, then the finish code (SC = Satin Chrome) LSC / RSC = Left or Right hand, Satin Chrome

One caveat: the short backset families count differently (3782, 4782, 5782 and 6782 step through 23, 25.4, 30 and 38mm backsets), but the idea is the same - the first digit steps through the backset options. Not sure which backset your door has? Our guide to measuring your lock backset shows you in two minutes. Need the 127mm version? That is the 5572DX.

Code Control - How the Code Works and How to Change It

The 3572DX ships with a factory-set 4 digit code, which you can change to any 4, 5 or 6 digit code of your own. The code lives in a mechanical tumbler chamber behind the keypad - there is no memory chip and nothing to reset electronically. Because it is a chamber rather than a sequence, each digit can be used once per code and the digits can be pressed in any order; the C button always clears a wrong entry and cannot be part of the code. Our pillar guide explains how the coding chamber works and why the digits are order-independent.

Changing the code is a bench job, and an honest word: it is a fiddly one - the tumblers are small and the sequence matters - but it is entirely doable with the kit and the instructions in front of you. The full procedure is on page 4 of the Lockwood DX Digital Service Manual. We have also written the whole thing up in plain English - see the Lockwood DX section of our code-changing guide, the shared bench method, and the one rule that saves callouts: test the new code five times before you close the door.

Access Methods

Method Availability Notes
PIN Code Available One 4-6 digit code entered on the outside keypad; inside handle exits freely without a code
Key Override Not Available Choose the 3572DXKO if you need a keyed cylinder

What's in the Box

  • Digital DX keypad access pad
  • 3572 cylinder mortice lock body (60mm backset)
  • Mounting plate
  • Spindle components
  • Adaptor components
  • Mounting hardware and screws
  • Code change kit
  • Installation instructions

Parts & Components

Exploded view technical drawing of Lockwood DX keypad and mortice lock components
Manufacturer exploded view showing the keypad assembly, mortice lock body and associated internal parts for the Lockwood DX 3572, 4572, 5572 series mortice lock system. The full set of schematics and exploded views is in the Drawings tab, and the orderable parts tables are on page 9 of the DX Digital Service Manual.

Suitable Uses

  • Commercial access doors with standard 60mm mortice preparations - the lock fits directly without re-cutting the door. Browse the Digital Mechanical Locks category for the full range
  • Office entry points, reception areas and staff-only doors
  • Service corridors, plant rooms and utility rooms where reliability over complexity matters
  • Replacing an existing 60mm mortice lock with keypad entry - no new door preparation needed
  • Commercial fire door assemblies where the complete tested doorset includes the 3572DX and its installation meets the approved schedule
  • Any door requiring keypad entry without batteries, wiring or an app - see Mechanical vs Smart Locks in Chapter 16 for an honest comparison

Handing and Ordering

Handing icon
This lock is handed - it is ordered as a left-hand or right-hand unit
The Lockwood mortice DX platform is not field-reversible: the orderable models are 3572DXLSC (left hand) and 3572DXRSC (right hand), and the correct one must be selected when you order. Stand on the outside (keypad side) of the closed door: if the hinges are on your left, you need the left-hand unit; hinges on your right, the right-hand unit. Our guide Understanding Door Handing in Australia walks through it with diagrams, and explains what goes wrong when the handing is wrong. Still unsure? Send us a photo via Contact Us and we will confirm it.
Lockwood 3572 4572 and 5572 series variants showing backset and handing options
Available 3572, 4572 and 5572 series variants, including backset and handing options. Contact Us if you are not sure which variant your door needs.

Available Finish Options

  • Satin Chrome
    Satin Chrome
    (This Product)
    STK 3572DX

Finish selection does not affect functionality, compliance, or performance.

Item Code Family - Lockwood DX Mechanical Keypad Range

Item Code Format Platform / Lock Key Override Backset / Fit
3572DX (This Product) Complete lockset 3572 mortice No 60mm
3572DXKO Complete lockset 3572 mortice Yes 60mm
3572DXKONCYL Complete lockset 3572 mortice Yes (no cylinder supplied) 60mm
5572DX Complete lockset 5572 mortice No 127mm
530DXSC Complete lockset 530 tubular deadlatch No 60mm
530DXSC/PADSX2 Complete lockset 530 tubular deadlatch, keypads both sides No 60mm
002-1KDXSC Complete lockset 002 deadlatch, knob, opening-in doors No 60mm
002-1LDXSC Complete lockset 002 deadlatch, lever, opening-in doors No 60mm
002-4KDXSC Complete lockset 002 deadlatch, knob, opening-out doors No 60mm
002-4LDXSC Complete lockset 002 deadlatch, lever, opening-out doors No 60mm
SPDX-50SC Replacement keypad only DX mortice and 002 deadlatch systems Not a complete lockset Service / replacement part
SPDX-20SC Replacement keypad only External keypad for 002 deadlatch and DX mortice locks Not a complete lockset Service / replacement part
3772-DXKITSC Conversion kit only Selector 3770 series mortice locks No Requires an existing Selector primary lock
3772-DXKOKITSC Conversion kit only Selector 3770 series mortice locks Yes 60 / 89 / 127mm primary locks
3782-DXKITSC Conversion kit only Selector 3780 short backset mortice locks No Short backset (narrow stile) doors
3782-DXKOKITSC Conversion kit only Selector 3780 short backset mortice locks Yes Short backset (narrow stile) doors

This table combines complete Lockwood DX locksets, replacement keypad assemblies and Selector conversion kits. Check carefully whether the product is a full lockset, a keypad-only replacement part, or a kit that requires an existing compatible mortice lock. For an honest comparison of how the Lockwood DX range stacks up against the other battery-free brands we stock, read Lockwood vs Borg vs Carbine.

Full Specifications

Specification Detail
Brand Lockwood
Model 3572DX
Orderable Variants 3572DXLSC (left hand) / 3572DXRSC (right hand)
Lock Type Mechanical digital keypad mortice lock (battery-free)
Entry Method Mechanical keypad, one code, free internal exit
Code Length 4-6 digits (factory-set 4 digit code, owner-changeable)
Backset 60mm
Door Thickness 32mm - 50mm
Latch Bolt Stainless steel, 19.5mm projection
Handing Handed - ordered left or right hand (not field-reversible)
Finish Satin Chrome
Warranty Lockwood 25 year mechanical warranty (see Warranty below)

Dimensions

Lockwood 3572DX Digital DX keypad dimensional drawing
Manufacturer dimensional drawing for the Lockwood 3572DX Digital DX keypad assembly.
Lockwood 3572DX mortice lock body dimensional drawing
Manufacturer dimensional drawing showing the 3572 mortice lock body measurements. Full-width versions of both drawings are also in the Dimensions tab.

Fire rating icon Fire Doors and Egress

Mortice DX locksets are commonly specified on commercial fire door assemblies, and the 3572DX suits that egress logic: entry is code-controlled, but exit through the inside handle is always free and single-action. Even so, no lock should be described as automatically fire compliant on its own. Fire performance belongs to the complete tested doorset - the door leaf, frame, lock, furniture, latch preparation and the installer's compliance - not to the lock in isolation. For Digital DX fire door applications, the rubber mounting pad must not be fitted where the manufacturer's instructions require its omission.

Before fitting this lock to a fire door, always confirm suitability against the approved fire door schedule, the door manufacturer's requirements and the complete tested hardware combination. Our guides explain the ground rules: Apartment Fire Doors on the Gold Coast - What Locks Are Actually Compliant? and Fire Door Types and Lock Certification in Australia. You can also browse the locks we list for fire doors in the Fire Door category.

Important: If you are not sure whether your door is a fire door, or what its schedule allows, Contact Us before ordering - and before anyone drills. On older Gold Coast fire doors, read why your locksmith warns you about asbestos before drilling.

Frequently Asked Questions

Code change icon
How do I change the code?
Take the keypad off the door and use the supplied code change kit to reposition the tumblers - a fiddly bench job, but a doable one. The full procedure is on page 4 of the DX Digital Service Manual, and our plain-English walkthrough covers the same steps with the traps to avoid. You can set any 4, 5 or 6 digit code, each digit used once, and the C button is always the clear key. Test the new code five times before you shut the door.
Key override icon
Is there a key override on this model?
No - the 3572DX is PIN-only from the outside, with a free handle inside. If you need a keyed override cylinder (for fire brigade access, a master key system, or simply peace of mind), choose the 3572DXKO instead.
Handing icon
How do I know whether to order left or right hand?
Stand on the outside (keypad side) of the closed door. Hinges on your left means the left-hand unit (3572DXLSC); hinges on your right means the right-hand unit (3572DXRSC). This lock is not field-reversible, so getting this right at order time matters - our door handing guide has diagrams, or send us a photo and we will confirm it.
Fire door icon
Can I fit it to a fire door?
Only with the doorset's paperwork behind you. The 3572DX has the right egress behaviour for fire doors - free single-action exit from the inside - but fire compliance belongs to the complete tested door assembly, not the lock alone. Check the approved fire door schedule first, and see our fire door compliance guide or ask us before ordering.
Backset icon
Is 60mm the right backset for my door?
60mm is the standard Australian mortice backset and suits the majority of commercial timber doors. Measure from the centre of the existing keyhole or spindle to the door edge - our backset measuring guide shows you how in two minutes. If your door measures 127mm, see the 5572DX instead.

Additional Information

Door furniture is sold separately. The 3572DX is designed to run with Lockwood 1800 or 2800 series door furniture on the inside face. Confirm your inside furniture preference when you order - tell us what look you are after and we will make sure everything matches up.
Built to be serviced, not thrown away. Unlike sealed electronic units, a DX lock can stay on the door for decades because the wear parts are replaceable. The SPDX-50SC replacement keypad and SPDX-20SC external keypad suit the DX mortice systems, and spare code tumblers are available - see the spare tumblers section of our code-changing guide. The orderable parts tables for the 3572/4572/5572 series are on page 9 of the Service Manual.
Know the trade-off before you buy. A mechanical keypad lock runs one shared code - there are no per-user codes, no audit trail and no remote access. For a plant room or staff door that is usually a feature, not a bug; for a door that needs individual accountability, a smart lock is the better tool. We lay the trade out honestly in the limitations section of our mechanical digital pillar guide and in Chapter 16 of the Buyer's Guide.
Coastal doors need a wash-down routine. Lockwood's warranty excludes corrosion damage from coastal air, salt spray and high humidity (see the Warranty section below), so on Gold Coast doors near the water a regular fresh-water wipe-down of the keypad and furniture is cheap insurance. If your door cops direct salt spray, it is also worth comparing the salt-spray-rated Carbine CDL7 range - our brand corrosion comparison is the honest read on this.
Installation: confirm door prep before ordering. The 3572DX requires a correctly morticed door with a 60mm backset preparation. Mounting instructions and full-size drilling templates are on pages 19-20 of the Service Manual. On a door that already has hardware, a fire door, or anything metal-framed, use a locksmith. Local to the Gold Coast? Terry's installs what we sell.
Warranty icon
Lockwood Warranty (Australia) - 25 Year Mechanical
Lockwood branded products purchased new in Australia are warranted by ASSA ABLOY Australia against defects in materials and workmanship:
  • Mechanical components: 25 years from the date of purchase - and because the DX range is entirely mechanical, this clause covers the whole lock
  • Satin Chrome plated finish: 10 years
Be aware of one exclusion that matters here on the coast: the warranty does not cover damage caused by corrosive environments, including coastal air, salt spray and high humidity. Regular cleaning and maintenance is essential near the water - Lockwood's care and maintenance guidance is published at lockweb.com.au. Normal wear and tear, misuse and unauthorised modification are also excluded.
Claims can be made through us at Terry's, or directly with ASSA ABLOY Australia: phone 1300WARRANTY, email 1300warranty@assaabloy.com, or write to 235 Huntingdale Road, Oakleigh VIC 3166. Download the full Lockwood Warranty document (PDF); the warranty statement is also printed on the back page of the DX Digital Service Manual.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. This warranty operates alongside, and does not limit, those consumer guarantees and remedies.
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Lockwood 3572DX - FAQ, Setup and Owner's Guide

Everything owners, installers and specifiers ask about the 3572DX, in one place. For the wider battery-free picture, start with Chapter 16 of our Buyer's Guide (Mechanical Digital Locks) and the pillar guide What Is a Mechanical Digital Lock?

Codes and Everyday Use

How do I open the door from outside?
Press C to clear anything already entered, press your code digits in any order, then turn the keypad knob. The latch retracts, the door opens, and the code cancels automatically as the knob is operated. From the inside, the handle always opens the door freely - no code, no key needed.
Why does the keypad knob spin freely without a code?
That is the clutching mechanism doing its job. Until a valid code is entered, the knob freewheels and is not connected to the latch - so forcing or wrenching it transmits nothing to the lock's internals. Enter the code and the knob engages for one operation. It is one of the reasons these locks survive decades on high-traffic commercial doors. Our pillar guide covers how the coding chamber works in detail.
What is involved in changing the code, honestly?
It is a bench job with small parts - fiddly but doable. The keypad comes off the door and the code tumblers are repositioned with the supplied kit. The factory procedure is on page 4 of the Service Manual; our plain-English version is the Lockwood DX section and bench method of the code-changing guide. Golden rule: test the new code five times before you close the door.
What codes can I set, and what can't I set?
Any 4, 5 or 6 digit code - with one mechanical rule: each digit can be used only once per code, because the code lives in a physical tumbler chamber rather than a memory chip. The digits can be pressed in any order. The C button is always the clear key and can never be part of the code. The pillar guide explains why order does not matter.
What if we forget the code?
On this PIN-only model there is no key fallback - a forgotten code means the keypad comes off the door and goes to the bench for a re-code. That is why we always recommend testing the new code thoroughly before shutting the door, and noting it down somewhere secure. If a guaranteed emergency key path matters to you, choose the 3572DXKO with its keyed override cylinder instead.

Ordering, Handing and Variants

Which handing do I order?
Stand on the outside (keypad side) of the closed door: hinges on your left means 3572DXLSC, hinges on your right means 3572DXRSC. The mortice DX platform is handed at order and not field-reversible. Our handing guide covers how to determine handing with diagrams, the US vs Australian naming convention, and what happens when the handing is wrong.
Is 60mm right for my door, or do I need a different backset?
Measure from the centre of the existing keyhole or spindle to the door edge - two minutes with our backset measuring guide settles it. 60mm is the standard for most commercial timber doors. If your door is 127mm, the family's deep-backset lock is the 5572DX. Our guide to standard Australian backset sizes explains where each backset turns up.
Which variant do I choose if I also need key access?
The 3572DXKO adds a keyed override cylinder (60mm backset), and the 3572DXKONCYL is the same lock without the cylinder for sites fitting their own to suit an existing key system. Key override is a genuine planning question for commercial sites - our commercial guide covers when key override earns its place.
Does the 3572DX have a hold-back (free passage) function?
Not as supplied. On the Lockwood mortice DX platform, hold-back is a key-operated option tied to a cylinder - the standard 3572DX (no cylinder) does not ship with it. If trading-hours free passage matters to your door, tell us before you order and we will steer you to the right configuration. Read Passage Mode vs Holdback Mode first, including why hold-back is never used on fire doors.

Installation and Door Prep

Can a handy owner install it, or is this a locksmith job?
On a fresh timber door with the manual in hand, a confident DIYer can do it: mounting instructions and full-size drilling templates are on pages 19-20 of the Service Manual, covering all three backsets. On a door that already has hardware, a fire door, or anything metal-framed, use a locksmith. Local to the Gold Coast? Terry's installs what we sell.
Will it fit my door thickness?
The 3572DX suits doors from 32mm to 50mm thick. Standard Australian commercial timber doors sit comfortably inside that range. If your door is outside it - very thin aluminium infill or an unusually thick solid-core leaf - talk to us before ordering.
One caution before anyone drills an older fire door.
Gold Coast apartment fire doors from certain eras can contain asbestos in the core, and drilling one without checking is a genuine health and legal risk. Read the three risk windows and what to do next before any holes go in.

Fire Doors and Egress

Does the 3572DX meet the "free exit" requirement for escape doors?
Its behaviour is right for it: exit through the inside handle is single-action and never needs a code, which is the pattern egress paths demand. What the lock cannot do is make the doorset compliant by itself - that certification belongs to the whole tested assembly. Our commercial guide explains how exit paths are assessed, and the fire door rules are in our fire door compliance guide. Browse the Fire Door category for all locks we list as fire-door suitable.
Why won't you just tell me it is fire rated?
Because printing a rating a doorset does not hold would be doing you a disservice. Fire performance is tested and certified against complete door assemblies - leaf, frame, lock, furniture, prep and installation together - and it is the approved fire door schedule for your building that says what may go on your door. Bring us the schedule (or a photo of the door tag) and we will give you a straight answer. Background: Fire Door Types and Lock Certification in Australia.

Care, Coastal Conditions and Warranty

How do I keep the warranty intact on a coastal door?
Wash it. The 25 year mechanical warranty excludes corrosion damage from coastal air, salt spray and high humidity, so near the water a regular fresh-water wipe-down of the keypad, knob and furniture - and following Lockwood's published care guidance at lockweb.com.au - is what keeps both the finish and the claim alive. For doors in direct salt spray, compare the salt-spray-rated Carbine CDL7 range and read our honest brand corrosion comparison.
What spares exist if something wears out in ten years?
The keypad assembly itself is replaceable (SPDX-50SC and SPDX-20SC), spare code tumblers are stocked, and the orderable parts tables for the 3572/4572/5572 family are on page 9 of the Service Manual. This serviceability is a large part of why mechanical digital locks out-live sealed electronic units.

The DX Range - Related Products, Guides and Chapters

Products: 3572DXKO (key override) | 5572DX (127mm backset) | 530DXSC | 530DXSC/PADSX2 (dual keypad) | 002DX deadlatch family | SPDX-50SC spare keypad | SPDX-20SC spare keypad | 3772-DXKITSC | 3772-DXKOKITSC | 3782-DXKITSC | 3782-DXKOKITSC | Browse the whole Digital Mechanical Locks category or the Lockwood range.

Guides: What Is a Mechanical Digital Lock? | Changing Codes on Mechanical Digital Locks | Lockwood vs Borg vs Carbine | Heavy Duty Commercial Mechanical Digital Locks | Measuring Your Lock Backset | Understanding Door Handing in Australia | Latch vs Bolt Mechanical Digital Locks | Passage Mode vs Holdback Mode | Why Our Mech-Digi Range Beats Hardware Store Imitations | Buyer's Guide Chapter 16: Mechanical Digital Locks | Chapter 02: Measuring Your Door.

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What's in the Box - Lockwood 3572DX

  • Digital DX keypad access pad (Satin Chrome)
  • 3572 cylinder mortice lock body - 60mm backset, handed as ordered
  • Mounting plate
  • Spindle components
  • Adaptor components
  • Mounting hardware and screws
  • Code change kit
  • Installation instructions
Please note: internal door furniture (the Lockwood 1800 or 2800 series handle set for the inside face) is matched to your door and ordered separately. There is no key override cylinder on this model; if you need one, see the 3572DXKO.
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Lockwood 3572DX - Dimensions

Lockwood 3572DX Digital DX keypad assembly dimensional drawing
Manufacturer dimensional drawing for the Lockwood 3572DX Digital DX keypad assembly.
Lockwood 3572DX mortice lock body dimensional drawing
Manufacturer dimensional drawing showing the 3572 mortice lock body measurements. Full-size drilling templates for the mortice platform are on pages 19-20 of the DX Digital Service Manual.
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Lockwood DX Mechanical Digital Range - Product Brochure

The complete mechanical digital section of the Lockwood Keyless Entry Catalogue - the 002, 530 and Selector DX families that sit alongside the 3572DX, plus the accessories, kits and ordering procedure for the range. Prefer it as a file? Download the catalogue excerpt (PDF).

Lockwood DX mechanical digital brochure page 1 - 002 Digital DX Deadlatch - overview, key features and product details
Page 1 of 23 - 002 Digital DX Deadlatch - overview, key features and product details
Lockwood DX mechanical digital brochure page 2 - 002 Digital DX Deadlatch - dimensions and hold-back function note
Page 2 of 23 - 002 Digital DX Deadlatch - dimensions and hold-back function note
Lockwood DX mechanical digital brochure page 3 - 530 Digital DX Entrance Set - overview, key features and product details
Page 3 of 23 - 530 Digital DX Entrance Set - overview, key features and product details
Lockwood DX mechanical digital brochure page 4 - 530 Digital DX Entrance Set - dimensions and fire rated callout
Page 4 of 23 - 530 Digital DX Entrance Set - dimensions and fire rated callout
Lockwood DX mechanical digital brochure page 5 - Selector 3772 MkII DX Digital Mortice Locks - description, product details and functions
Page 5 of 23 - Selector 3772 MkII DX Digital Mortice Locks - description, product details and functions
Lockwood DX mechanical digital brochure page 6 - Selector 3772 MkII DX - dimensions and part number table
Page 6 of 23 - Selector 3772 MkII DX - dimensions and part number table (3772DX / 4772DX / 5772DX)
Lockwood DX mechanical digital brochure page 7 - Selector 3772 MkII DX - function diagrams and legend
Page 7 of 23 - Selector 3772 MkII DX - function diagrams and legend
Lockwood DX mechanical digital brochure page 8 - Selector 3772 MkII Key Override DX - description, product details and functions
Page 8 of 23 - Selector 3772 MkII Key Override DX - description, product details and functions
Lockwood DX mechanical digital brochure page 9 - Selector 3772 MkII Key Override DX - dimensions and part number table
Page 9 of 23 - Selector 3772 MkII Key Override DX - dimensions and part number table
Lockwood DX mechanical digital brochure page 10 - Selector 3772 MkII Key Override DX - function diagrams and legend
Page 10 of 23 - Selector 3772 MkII Key Override DX - function diagrams and legend
Lockwood DX mechanical digital brochure page 11 - Selector 3782 Short Backset DX - description, product details and backset options
Page 11 of 23 - Selector 3782 Short Backset DX - description, product details and backset options
Lockwood DX mechanical digital brochure page 12 - Selector 3782 Short Backset DX - dimensions and part number table
Page 12 of 23 - Selector 3782 Short Backset DX - dimensions and part number table
Lockwood DX mechanical digital brochure page 13 - Selector 3782 Short Backset DX - function diagrams and anti-lockout selection
Page 13 of 23 - Selector 3782 Short Backset DX - function diagrams and anti-lockout selection
Lockwood DX mechanical digital brochure page 14 - Selector 3782 Short Backset Key Override DX - description and product details
Page 14 of 23 - Selector 3782 Short Backset Key Override DX - description and product details
Lockwood DX mechanical digital brochure page 15 - Selector 3782 Short Backset Key Override DX - dimensions and part number table
Page 15 of 23 - Selector 3782 Short Backset Key Override DX - dimensions and part number table
Lockwood DX mechanical digital brochure page 16 - Selector 3782 Short Backset Key Override DX - function diagrams
Page 16 of 23 - Selector 3782 Short Backset Key Override DX - function diagrams
Lockwood DX mechanical digital brochure page 17 - Mortice Locks Digital Accessories - cylinder assemblies, cams and latching adaptors
Page 17 of 23 - Mortice Locks Digital Accessories - cylinder assemblies, cams and latching adaptors
Lockwood DX mechanical digital brochure page 18 - Mortice Locks Digital Accessories - Selector 3770 Series DX Digital Kits
Page 18 of 23 - Mortice Locks Digital Accessories - Selector 3770 Series DX Digital Kits
Lockwood DX mechanical digital brochure page 19 - Mortice Locks Digital Accessories - Selector 3780 Series DX Digital Kits
Page 19 of 23 - Mortice Locks Digital Accessories - Selector 3780 Series DX Digital Kits
Lockwood DX mechanical digital brochure page 20 - Mortice Locks Digital Accessories - 3770 and 3780 Series rebate kits with handing chart
Page 20 of 23 - Mortice Locks Digital Accessories - 3770 and 3780 Series rebate kits with handing chart
Lockwood DX mechanical digital brochure page 21 - Mortice Locks Digital Accessories - 3770 and 3780 Series lipped strikes
Page 21 of 23 - Mortice Locks Digital Accessories - 3770 and 3780 Series lipped strikes
Lockwood DX mechanical digital brochure page 22 - Cam and Adaptors Function Chart - 3770 and 3780 Series configurations
Page 22 of 23 - Cam and Adaptors Function Chart - 3770 and 3780 Series configurations
Lockwood DX mechanical digital brochure page 23 - Mechanical Digital DX ordering procedure and part number builder
Page 23 of 23 - Mechanical Digital DX ordering procedure and part number builder
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Lockwood DX Digital - Schematics and Exploded Views

The manufacturer's schematic and exploded-view sheets for the Lockwood DX digital lock range - useful for identifying parts, understanding the assembly, and ordering spares. The matching orderable parts tables are in the DX Digital Service Manual.

Lockwood DX Digital schematics and exploded views sheet 1 of 10
Lockwood DX Digital - schematics and exploded views, sheet 1 of 10
Lockwood DX Digital schematics and exploded views sheet 2 of 10
Lockwood DX Digital - schematics and exploded views, sheet 2 of 10
Lockwood DX Digital schematics and exploded views sheet 3 of 10
Lockwood DX Digital - schematics and exploded views, sheet 3 of 10
Lockwood DX Digital schematics and exploded views sheet 4 of 10
Lockwood DX Digital - schematics and exploded views, sheet 4 of 10
Lockwood DX Digital schematics and exploded views sheet 5 of 10
Lockwood DX Digital - schematics and exploded views, sheet 5 of 10
Lockwood DX Digital schematics and exploded views sheet 6 of 10
Lockwood DX Digital - schematics and exploded views, sheet 6 of 10
Lockwood DX Digital schematics and exploded views sheet 7 of 10
Lockwood DX Digital - schematics and exploded views, sheet 7 of 10
Lockwood DX Digital schematics and exploded views sheet 8 of 10
Lockwood DX Digital - schematics and exploded views, sheet 8 of 10
Lockwood DX Digital schematics and exploded views sheet 9 of 10
Lockwood DX Digital - schematics and exploded views, sheet 9 of 10
Lockwood DX Digital schematics and exploded views sheet 10 of 10
Lockwood DX Digital - schematics and exploded views, sheet 10 of 10
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Download PDF Resources
Lockwood DX Digital Service Manual - parts diagrams, code change procedure (page 4), parts tables for the 3572/4572/5572 series (page 9), mounting instructions and drilling templates (pages 19-20)
Lockwood DX Mechanical Digital Range - Catalogue Excerpt - the 002, 530 and Selector DX families, accessories and ordering procedure
Lockwood Warranty - 25 Year Mechanical - the full warranty terms, limitations and claims process
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Lockwood Warranty

Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary by product type, with separate cover for mechanical components, electrical and electronic parts, keys, and finishes.

The summary below sets out the standard warranty structure. All warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries. Full terms and exclusions are set out in the official Lockwood warranty document linked at the base of this page.

Warranty Summary

Coverage AreaWarranty PeriodNotes
Mechanical components25 yearsDefects in material and workmanship under normal use.
Electrical and electronic components3 yearsBatteries excluded.
PADDE series and electric mortice locks5 yearsSpecific to those product groups.
Keys12 monthsManufacturing defects only.
FinishesVaries by finish typeSee the finish coverage guide below.

Finish Coverage Guide

  • Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
  • Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
  • PVD and VIVID finishes: typically up to 10 years.
  • Symmetry range finishes: typically up to 5 years.
  • Decorative finishes (Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants): typically up to 2 years against corrosion.
  • Unlacquered brass finishes naturally age and change appearance over time. This is not considered a defect.
  • Tea staining of stainless steel is not covered where the required cleaning and maintenance have not been followed.

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
  1. Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your proof of original purchase.
  2. Keep the product securely packed and clearly identified, ready for assessment.
  3. Where a claim is escalated to the manufacturer, ASSA ABLOY may issue a case number before goods are returned.
  4. ASSA ABLOY assesses the claim and determines repair, replacement with the same or closest equivalent product, or refund of the purchase price.

Exclusions

  • Normal wear and tear.
  • Misuse, abuse, accidental damage or use outside published specifications.
  • Improper maintenance or failure to follow care instructions.
  • Unauthorised modification, repair or use of non-genuine parts.
  • Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
  • Removal, refitment or associated labour charges.
  • Products not originally sold in Australia through authorised channels.
Australian Consumer Law
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
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