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Lockwood Digital DX Replacement Keypad - Mortice Lock & 002 Deadlatch Systems (SPDX-50SC)

Lockwood

Terry's In-Store Price $675.73
Terry's Online Price $497.41
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SKU:
STK SPDX-50SC
UPC:
9311847107069
Condition:
New
Availability:
Usually ships in 12 Business Days
Colour/Finish:
Satin Chrome
Access Method:
Pin Code
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Lockwood Digital DX Replacement Keypad for Mortice Lock and 002 Deadlatch Systems (SPDX-50SC)

At A Glance
PIN codePIN Code Key override not availableKey Override
Not Available

The Lockwood SPDX-50SC Digital DX Keypad is the genuine replacement external keypad assembly for Lockwood's DX mechanical digital locks. If the keypad on a Lockwood 002 Digital DX Deadlatch or a DX mortice lockset has worn out, seized, or been damaged, this assembly restores the door to full working order without replacing the lock body behind it.

That serviceability is one of the strongest arguments for the DX platform. A sealed electronic lock that fails usually means replacing the whole unit; a Lockwood DX door can keep its mortice lock or deadlatch in service for decades, with the keypad swapped as a part when it finally earns retirement. Our guide on why spare parts back-up matters covers exactly this difference between genuine trade hardware and throwaway imitations.

Like every lock in the DX family, the keypad is entirely mechanical - no batteries, no wiring, no electronics. The code lives in a mechanical tumbler chamber behind the buttons, which is why these locks keep working through power failures, flat-battery season and decades of daily use. If the concept is new to you, start with how a mechanical digital lock works.

Explore Digital Mechanical Locks
View the full range of battery-free mechanical keypad locks here: Digital Mechanical Locks Collection
No batteries. No wiring. No excuses.
Caution icon
Keypad Only - Check Before You Order
This product is the external keypad assembly only. The lock body, mortice lock, deadlatch, cylinder and door furniture are not included - it is a service part for a lock you already have. If you need a complete lock, start at the Digital Mechanical Locks Collection or ask us which lockset suits your door.
Dispatch icon
Estimated Warehouse Dispatch
Usually ships in 12 business days
Special order non-returnable icon
Special Order - Non-Returnable Item
This keypad is brought in to order and cannot be returned, so please confirm compatibility with your lock before ordering. The compatibility section below covers which locks it suits, and we are always happy to check your lock from a photo before you commit.
Heavy duty icon
Built for High-Traffic Commercial Doors
The Lockwood DX platform is a commercial workhorse, specified on office, back-of-house and staff-entry doors that cycle all day. This keypad is the same assembly those doors rely on - the internal build quality is what separates commercial-grade hardware from lookalikes.
Lockwood DX mechanical keypad key features summary
CLICK TO EXPAND

Key Features

  • Genuine Lockwood replacement digital keypad for DX mechanical locksets
  • Suits Lockwood 002 Digital DX Deadlatch systems and DX mortice lock configurations
  • Fully mechanical keypad - no wiring, no batteries, nothing to go flat
  • Programmable access code of 4, 5 or 6 digits, entered in any order
  • Ships with a 4-digit factory-set code, changeable with the supplied code change kit
  • Code clears automatically as the knob is operated - the lock is never left sitting on an entered code
  • Clutching knob freewheels without a valid code, so force and wrenching transfer no load into the mechanism
  • Suits doors from 32mm to 45mm thick
  • Durable Satin Chrome finish, matching the DX lockset range
Lockwood 002 Digital DX complete packaged solution showing keypad, deadlatch, internal lever and internal knob options
Need a Complete Internal/External Package?

If you want a single box that includes both the Digital DX keypad for the outside and a matching internal lever or knob - ready to install with nothing else to source - the Lockwood 002DX deadlatch family is the one to look at. It is also a common choice for Fire door apartment fire doors, where the 002 deadlatch combined with coded entry and free internal exit meets the egress requirements of most tested doorset schedules - always confirm against your building's approved fire door schedule before ordering.

The key choice is which way your door opens (inwards or outwards) and whether you prefer a lever or knob on the inside face. Not sure? Contact Us and we will confirm the right variant for your door.

Mechanical digital no battery icon
Mechanical Access Control
No electronics, no batteries, no wiring. Designed for consistent operation in high-use commercial environments - and for the honest trade-offs that come with a purely mechanical code, read the limitations every buyer should know and the mechanical vs smart lock comparison.

Compatibility - Which Locks This Keypad Suits

The SPDX-50SC serves two Lockwood DX families: the 002 Digital DX Deadlatch systems and the DX mortice lock configurations. These are the locks in our range built on those platforms:

Key override icon
Got a key override model? The key override versions of the DX mortice lockset - the 3572DXKO and the cylinder-free 3572DXKONCYL - carry their own keypad and cylinder parts. If your lock has a key cylinder anywhere on it, send us a photo before ordering and we will confirm the correct replacement part - the orderable parts tables for the key override family are on page 10 of the Service Manual.

Not sure which family your lock belongs to? The exploded parts diagrams in the Service Manual settle it in seconds: 002 deadlatch parts (page 8) and 3572/4572/5572 mortice parts (page 9) - or simply Contact Us with a photo of the door.

Parts & Components - Where This Keypad Fits

The exploded view below shows exactly which part you are buying - the highlighted code pad and gasket assembly (SPDX-50SC) - and how it sits in a 002 Digital DX system alongside the mounting plate, spindle and fixing hardware:

Exploded parts diagram of a Lockwood 002 Digital DX system highlighting the SPDX-50SC code pad and gasket assembly, with the SPDX-520 mounting plate, SP10000-138ZP spindle, SP10000-108ZP code pad fixing screw, SP10000-107SC screw cup washer and SP10000-134ZP mounting plate screw labelled
The highlighted assembly is this product: the SPDX-50SC code pad and gasket. The surrounding labelled parts - the SPDX-520 mounting plate, spindle, fixing screws and washers - are separate service parts, not included with the keypad.

Decoding Lockwood Codes - Locks and Spare Parts

Lockwood's part numbers look cryptic until you know the pattern - then they tell you exactly what you are looking at. There are two schemes to know: one for the locks themselves, and one for service parts like this keypad.

Spare part codes start with SP. Every code beginning SPDX- is a spare part for the DX digital range - this keypad (SPDX-50SC), the mounting plates (SPDX-324, SPDX-520) and the code tumblers (SPDX-42, SPDX-43) all follow it. Codes in the SP10000- series are DX service parts from Lockwood's 10000 parts family - spindles, mounting screws and tumbler notches. The trailing letters are the finish, so the SC on SPDX-50SC means Satin Chrome, exactly as it does on the locksets.

Lock model numbers carry their spec in the digits. On the DX mortice locksets the first digit is the backset, the middle digits are the platform, and the suffix chain spells out the configuration:

Code Element Meaning
First digit: 3 / 4 / 5 Backset - 3 = 60mm, 4 = 89mm, 5 = 127mm (3572DX, 4572DX, 5572DX)
Middle digits: x572 Mortice (Synergy) platform - the DX keypad mortice locksets this keypad serves
DX Digital mechanical keypad - battery-free coded entry
KO / KONCYL Key override cylinder included / key override version supplied without cylinder
SC Satin Chrome finish
002 / 530 families Named for their parent hardware (002 deadlatch, 530 latch), not by the digit code - both are 60mm backset platforms

The full decoder - including the Selector 3772/3782 families and every suffix - lives on our Lockwood DX model number decoder, the cohort reference for the whole range.

Code Control - How the Code Works and How to Change It

The keypad ships with a 4-digit factory-set code, changeable to any 4, 5 or 6 digit code of your choosing using the supplied code change kit. Each digit is used once per code, and because the code lives in a tumbler chamber rather than a sequence, digits are order-independent - 2580 and 0852 open the same chamber, so pick digits, not patterns. The code clears automatically as the knob is operated, so the lock is never left sitting on a half-entered or valid code.

Changing the code on any Lockwood DX keypad is honest, fiddly bench work: the keypad comes off the door and the tumblers are repositioned with the kit, following page 4 of the Service Manual or our step-by-step Lockwood DX code change guide. Read the common bench traps before you start, budget time realistically with our how-long guide, and follow the golden rule: test the new code five times with the door open. Spare code tumblers are stocked - see the accessories table below.

Access Methods

Method Availability Notes
PIN Code Available 4, 5 or 6 digit mechanical code; any-order entry; clears automatically on knob operation
Key Override Not Available This keypad has no cylinder; key override lives on the KO lockset variants

What's in the Box

  • Lockwood SPDX-50SC external digital keypad assembly - Satin Chrome
  • Code change kit for setting your own 4, 5 or 6 digit code

The lock body, mortice lock, deadlatch, spindle, mounting plate and door furniture are not included - if your existing spindle or mounting plate is worn or missing, order it alongside the keypad from the accessories table below.

Suitable Uses

  • Restoring a worn, stiff or damaged keypad on an existing Lockwood 002 Digital DX Deadlatch without replacing the deadlatch itself
  • Servicing DX mortice locksets on commercial doors - offices, back-of-house, staff entries and other high-traffic doors where the mortice lock is still sound
  • Strata and facilities maintenance programs keeping a fleet of DX doors in service - swapping keypads as parts instead of replacing whole locksets
  • Locksmith service work: bench recoding, refurbishment and keypad replacement across the Digital Mechanical Locks range

Available Finish Options

  • Satin Chrome
    Satin Chrome
    (This Product)
    STK SPDX-50SC

Finish selection does not affect functionality, compliance, or performance.

Item Code Family - Lockwood DX Replacement Keypads

Item Code Product Type System Compatibility
SPDX-50SC Replacement digital keypad (This Product) Lockwood 002 Digital DX Deadlatch systems and DX mortice lock configurations
SPDX-20SC External replacement digital keypad Lockwood 002 deadlatch and DX mortice lock replacement applications

Both are DX replacement keypad service parts and the right one depends on your exact lock and its vintage - Contact Us with a photo of your lock and we will confirm which keypad suits before you order.

Spare Parts & Accessories

These are the DX service parts most often ordered alongside a replacement keypad - all stocked and linked to their own listings:

Item Code Description Purpose
SPDX-324 Digital keypad mounting plate (3772DX) Mounting interface for DX keypad assemblies
SPDX-520 002 Digital mounting plate Mounting plate for 002 Digital DX deadlatch systems
SP10000-127ZP Lockwood DX spindle (box of 5) Connects the keypad assembly to the lock mechanism
SPDX-42 DX Digital red tumblers (box of 5) Code tumblers - the red positions form your access code
SPDX-43 DX Digital blue tumblers (box of 5) Fill the unused positions in the code chamber

The red and blue tumblers are the heart of the recoding procedure - page 4 of the Service Manual shows how they set the code, and our spare tumblers rundown explains when to buy extras.

Full Specifications

Brand Lockwood (an ASSA ABLOY brand)
Item Code SPDX-50SC
Product Type External digital keypad assembly (replacement service part)
Lock System Lockwood Digital DX mechanical locksets - 002 Digital DX Deadlatch and DX mortice configurations
Operation Mechanical push-button keypad with clutching knob - no batteries or wiring
Code Length 4 to 6 digits, user-set (4-digit factory code as supplied)
Door Thickness Compatibility 32mm - 45mm
Finish Satin Chrome

Dimensions

Lockwood SPDX-50SC Digital DX replacement keypad dimensional drawing showing 166mm overall height, 51mm overall width, 45mm face width, 40mm knob and 60mm backset
Manufacturer dimensional drawing: the keypad assembly is 166mm high x 51mm wide overall (45mm face width), with a 40mm knob, shown against a 60mm backset lock. The side view shows the on-door projection.

Servicing & Maintenance Tips

  • Clean the keypad regularly with a soft damp cloth; use a mild soap solution for heavier build-up.
  • Avoid abrasive cleaners or strong chemicals - they attack the plated finish, and finish corrosion is not covered by warranty.
  • Keep paint, mortar and building debris out of the keypad mechanism during renovations - mask the keypad before any trades work on the door.
  • Retain the spare tumblers and tools supplied with the lock for future code changes; replacements are in the accessories table above.
  • On coastal doors, a regular fresh-water wipe-down protects both the finish and the warranty - the coastal environment is the single biggest factor in how long lock hardware lasts here.

Frequently Asked Questions

Compatibility icon
How do I know this keypad suits my lock?
Check the lock family first: this keypad serves the 002 Digital DX Deadlatch systems and the DX mortice locksets. The fastest confirmation is a photo of your lock (both sides of the door) sent to Terry's, or match your lock against the exploded diagrams on pages 8-9 of the Service Manual. Because this is a non-returnable special order, two minutes of checking beats an unusable part.
Code change icon
Can I set the new keypad to my door's existing code?
Yes. The keypad arrives on a 4-digit factory code, and the supplied code change kit lets you set any 4, 5 or 6 digit code - including the one your door already uses, so staff never notice the swap. It is bench work with the keypad off the door: follow our Lockwood DX procedure and test five times with the door open before closing it.
Key icon
My lock has a key cylinder - is this still the right part?
Ask first. The key override members of the DX mortice family (the 3572DXKO and its no-cylinder KONCYL sibling) carry their own keypad and cylinder parts, listed separately on page 10 of the Service Manual. Send us a photo and we will confirm the correct part number before you order.
Install icon
Can I fit the replacement keypad myself?
If the lock body is staying put, yes - a competent DIYer or maintenance officer can swap the keypad, since the door is already prepared and the job is remove-and-replace plus the bench recode. The mounting arrangements are covered in the Service Manual. If the spindle or mounting plate turns out to be worn, they are cheap to add from the accessories table. Local to the Gold Coast? Terry's installs what we sell.
Mechanical digital icon
Why replace the keypad instead of upgrading to a smart lock?
Often the mechanical answer is still the right one: no batteries to manage across a fleet of doors, no app dependencies, and a lock that has already proven itself for years. If the door's needs have changed - individual user codes, audit trails, remote access - then a smart lock genuinely earns its place; our mechanical vs smart comparison lays out the honest trade both ways.

Additional Information

Tips icon
Recode on the bench before the keypad goes on the door. The smartest sequence for a swap is: set your code with the kit at the workbench, test it five times, then fit the keypad. Recoding a keypad that is already mounted means taking it straight back off - the tumbler chamber is only accessible with the assembly off the door.
Mechanism icon
A freewheeling knob is not always a broken keypad. The clutch is designed to spin the knob freely until a valid code is entered - owners sometimes order a replacement for a keypad that is working exactly as designed, when the real fault is a forgotten code or a worn spindle. If the knob spins but a known-good code will not drive the latch, suspect the spindle first; it is a fraction of the cost of a keypad.
Coastal icon
Coastal doors wear keypads faster. Salt air is the number one killer of external lock hardware on the Gold Coast - it attacks the finish and works into the button mechanisms. If the keypad you are replacing corroded early, put the door on a wash-down routine this time; our lifespan guide covers the coastal factor and realistic hardware life expectations, and the brand-by-brand corrosion picture is in Lockwood vs Borg vs Carbine.
Spares icon
Genuine spare-parts support is the DX platform's quiet superpower. Keypads, mounting plates, spindles and code tumblers are all orderable as individual parts - which is exactly what hardware-store lookalike keypad locks cannot offer. When a no-name lock fails, the whole unit goes in the bin; a Lockwood DX door gets a part. Our range comparison covers the spare parts argument and the build quality difference.
Information icon
Locked out with a forgotten code? A forgotten code is not the end of the lock. A locksmith can remove the keypad, read the tumbler chamber and re-set it with the code kit - the procedure our code change guide describes for exactly this situation. If you are local, call Terry's before ordering anything.
Warranty icon
Lockwood Warranty (Australia) - 25 Year Mechanical
Lockwood branded products purchased new in Australia are warranted by ASSA ABLOY Australia against defects in materials and workmanship:
  • Mechanical components: 25 years from the date of purchase - and because this keypad is entirely mechanical, this clause covers the whole assembly
  • Satin Chrome plated finish: 10 years
Be aware of one exclusion that matters here on the coast: the warranty does not cover damage caused by corrosive environments, including coastal air, salt spray and high humidity. Regular cleaning and maintenance is essential near the water - Lockwood's care and maintenance guidance is published at lockweb.com.au. Normal wear and tear, misuse and unauthorised modification are also excluded.
Claims can be made through us at Terry's, or directly with ASSA ABLOY Australia: phone 1300WARRANTY, email 1300warranty@assaabloy.com, or write to 235 Huntingdale Road, Oakleigh VIC 3166. Download the full Lockwood Warranty document (PDF); the warranty statement is also printed on the back page of the DX Digital Service Manual.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. This warranty operates alongside, and does not limit, those consumer guarantees and remedies.
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Lockwood SPDX-50SC Replacement Keypad - FAQ, Fitting and Owner's Guide

Everything owners, installers and maintenance managers ask about replacing a Lockwood DX keypad, in one place. For the wider battery-free picture, start with Chapter 16 of our Buyer's Guide (Mechanical Digital Locks) and the pillar guide What Is a Mechanical Digital Lock?

Compatibility and Choosing the Right Part

Compatibility icon
Which Lockwood locks does the SPDX-50SC keypad serve?
It is the replacement external keypad for the Lockwood 002 Digital DX Deadlatch systems and the DX mortice lock configurations. In our range that means the four 002DX deadlatch variants and the 3572DX / 5572DX mortice locksets. It does not include the lock body - it is the keypad service part only.
Model comparison icon
What is the difference between the SPDX-50SC and the SPDX-20SC?
Both are genuine Lockwood DX replacement keypad service parts for the 002 deadlatch and DX mortice families, and the right one depends on your exact lock and its vintage. Rather than guess with a non-returnable part, send a photo of your lock to Terry's and we will confirm which of the two suits - the SPDX-20SC listing is here for comparison.
Key icon
My DX lock has a key cylinder. Do I order this keypad?
Check with us first. The key override family - 3572DXKO and the cylinder-free 3572DXKONCYL - has its own orderable keypad and cylinder parts on page 10 of the Service Manual. Ordering the standard keypad for a KO lock is the most common mistake we can save you from with one photo.
Door thickness icon
Will it fit my door thickness?
The keypad suits doors from 32mm to 45mm thick, which covers standard Australian residential and most commercial timber doors. If your door sits outside that range - an unusually thick solid-core leaf, for instance - talk to us before ordering rather than after.
Part codes icon
What do the SPDX and SP10000 prefixes mean?
They are Lockwood's spare-part code families for the DX range: SPDX- parts are DX digital spares (keypads, mounting plates, code tumblers) and SP10000- parts are DX service parts (spindles, screws, tumbler notches). The finish suffix works exactly as it does on the locksets - SC is Satin Chrome. The full lock model number decoder lives on the 5572DX page.

Codes and Everyday Use

Keypad icon
What codes can I set - and what can't I set?
Any 4, 5 or 6 digit code, with each digit used once per code. Because the code lives in a tumbler chamber rather than a sequence, the digits are order-independent - 2580 and 0852 open the same chamber - so pick digits, not patterns. The C button is the clear key and can never be part of the code. The mechanics are explained in our coding chamber explainer and any-order codes guide.
Code change icon
What is involved in changing the code, honestly?
It is a fiddly bench job, not an on-door job: the keypad comes off the door and the supplied kit repositions the code tumblers, then everything goes back together. Follow page 4 of the Service Manual or our bench method guide, watch the common traps, budget the time with our how-long guide, and always test the new code five times with the door open.
Keypad icon
Does the new keypad come with a code already set?
Yes - a 4-digit factory-set code, which you should treat as temporary. Set your own code with the supplied kit before the keypad goes on the door, following the before-you-start checklist - and make sure someone responsible records it, because knowing the current code is the first rule of every future change.
Mechanism icon
Why does the keypad knob spin freely without a code?
That is the clutching action, and it is deliberate. Until a valid code is entered, the knob freewheels rather than driving the latch, so forcing or wrenching it transfers no load into the mechanism. It is one of the reasons these locks survive high-traffic commercial doors for decades - the same internal engineering that separates commercial hardware from lookalikes.
Information icon
What if we forget the code after the swap?
You are locked out of the keypad side only - the inside handle still opens the door from within. A locksmith can recover the situation: the keypad comes off the door and the chamber is read and re-set with the code kit, as covered in when to call a locksmith. If you are local, call Terry's.

Fitting and Troubleshooting

Install icon
Is replacing a keypad a DIY job or a locksmith job?
On a door where the lock body is staying, it is a genuine DIY job: remove the old keypad, recode the new one at the bench, refit. The full mounting detail for each DX family is in the Service Manual. Use a locksmith when the lock body itself is suspect, the door is a fire door, or anything needs re-drilling - and on older Gold Coast apartment fire doors, read about the asbestos risk windows and what to do next before any holes go in.
Spares icon
What else should I check while the keypad is off the door?
Three things: the spindle (worn drive flats are the most common hidden fault - the SP10000-127ZP spindle pack is cheap insurance), the mounting plate (SPDX-324 for DX keypads, SPDX-520 for 002 systems), and the latch alignment against the strike. Ten minutes of checking while everything is apart saves a second visit.
Mechanism icon
The buttons feel gritty or sticky - do I need a new keypad?
Not always. Paint overspray, mortar dust and salt build-up are the usual culprits, and a clean (soft damp cloth, mild soap, never solvents) often restores the action. If buttons stay stiff after cleaning, or a button no longer springs back, the mechanism is worn and replacement is the honest answer - decades of button presses is a genuine service life, as our lifespan guide explains.

Care, Coastal Conditions and Warranty

Coastal icon
How do I keep the warranty intact on a coastal door?
Wash it. The 25 year mechanical warranty excludes corrosion damage from coastal air, salt spray and high humidity, so near the water a regular fresh-water wipe-down of the keypad and knob - and following Lockwood's published care guidance at lockweb.com.au - is what keeps both the finish and the claim alive. The brand-by-brand corrosion picture is in Lockwood vs Borg vs Carbine.
Mechanical digital icon
Is it worth keeping a mechanical keypad in 2026, or should I go smart?
For a lot of doors, mechanical is still the right call: no batteries across a fleet, nothing to pair or update, and a code that works in a blackout. Where the door now needs individual user codes, an audit trail or remote access, a smart lock earns its keep - the honest comparison is in mechanical vs smart and Buyer's Guide Chapter 16, and the whole battery-free range is in our Digital Mechanical Locks Collection.

Related Products, Guides and Chapters

Host locks this keypad serves: Lockwood 3572DX (60mm) - Lockwood 5572DX (127mm) - 002-1KDXSC - 002-1LDXSC - 002-4KDXSC - 002-4LDXSC

Related service parts: SPDX-20SC external keypad - SPDX-324 mounting plate - SPDX-520 002 mounting plate - SP10000-127ZP spindle - SPDX-42 red tumblers - SPDX-43 blue tumblers

Guides: What Is a Mechanical Digital Lock? - Changing Codes on Mechanical Digital Locks - Why Our Mech-Digi Range Beats Hardware Store Imitations - Heavy Duty Commercial Mechanical Digital Locks - Lockwood vs Borg vs Carbine - How Long Do Digital Door Locks Last?

Buyer's Guide: Ch 16 - Mechanical Digital Locks (what is mech-digi - the three brands - code changing - limitations) - Ch 10 - Brand Profiles

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Lockwood SPDX-50SC Replacement Keypad - Dimensions

Lockwood SPDX-50SC Digital DX replacement keypad dimensional drawing showing 166mm overall height, 51mm overall width, 45mm face width, 40mm knob and 60mm backset
Manufacturer dimensional drawing for the SPDX-50SC keypad assembly: 166mm high x 51mm wide overall (45mm face width), 40mm knob, shown against a 60mm backset lock, with the side view showing the on-door projection.
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Lockwood DX Mechanical Digital Range - Product Brochure

The complete mechanical digital section of the Lockwood Keyless Entry Catalogue - the 002, 530 and Selector DX families this replacement keypad platform belongs to, plus the accessories, kits and ordering procedure for the range. Prefer it as a file? Download the catalogue excerpt (PDF).

Lockwood DX mechanical digital brochure page 1 - 002 Digital DX Deadlatch - overview, key features and product details
Page 1 of 23 - 002 Digital DX Deadlatch - overview, key features and product details
Lockwood DX mechanical digital brochure page 2 - 002 Digital DX Deadlatch - dimensions and hold-back function note
Page 2 of 23 - 002 Digital DX Deadlatch - dimensions and hold-back function note
Lockwood DX mechanical digital brochure page 3 - 530 Digital DX Entrance Set - overview, key features and product details
Page 3 of 23 - 530 Digital DX Entrance Set - overview, key features and product details
Lockwood DX mechanical digital brochure page 4 - 530 Digital DX Entrance Set - dimensions and fire rated callout
Page 4 of 23 - 530 Digital DX Entrance Set - dimensions and fire rated callout
Lockwood DX mechanical digital brochure page 5 - Selector 3772 MkII DX Digital Mortice Locks - description, product details and functions
Page 5 of 23 - Selector 3772 MkII DX Digital Mortice Locks - description, product details and functions
Lockwood DX mechanical digital brochure page 6 - Selector 3772 MkII DX - dimensions and part number table (3772DX / 4772DX / 5772DX)
Page 6 of 23 - Selector 3772 MkII DX - dimensions and part number table (3772DX / 4772DX / 5772DX)
Lockwood DX mechanical digital brochure page 7 - Selector 3772 MkII DX - function diagrams and legend
Page 7 of 23 - Selector 3772 MkII DX - function diagrams and legend
Lockwood DX mechanical digital brochure page 8 - Selector 3772 MkII Key Override DX - description, product details and functions
Page 8 of 23 - Selector 3772 MkII Key Override DX - description, product details and functions
Lockwood DX mechanical digital brochure page 9 - Selector 3772 MkII Key Override DX - dimensions and part number table
Page 9 of 23 - Selector 3772 MkII Key Override DX - dimensions and part number table
Lockwood DX mechanical digital brochure page 10 - Selector 3772 MkII Key Override DX - function diagrams and legend
Page 10 of 23 - Selector 3772 MkII Key Override DX - function diagrams and legend
Lockwood DX mechanical digital brochure page 11 - Selector 3782 Short Backset DX - description, product details and backset options
Page 11 of 23 - Selector 3782 Short Backset DX - description, product details and backset options
Lockwood DX mechanical digital brochure page 12 - Selector 3782 Short Backset DX - dimensions and part number table
Page 12 of 23 - Selector 3782 Short Backset DX - dimensions and part number table
Lockwood DX mechanical digital brochure page 13 - Selector 3782 Short Backset DX - function diagrams and anti-lockout selection
Page 13 of 23 - Selector 3782 Short Backset DX - function diagrams and anti-lockout selection
Lockwood DX mechanical digital brochure page 14 - Selector 3782 Short Backset Key Override DX - description and product details
Page 14 of 23 - Selector 3782 Short Backset Key Override DX - description and product details
Lockwood DX mechanical digital brochure page 15 - Selector 3782 Short Backset Key Override DX - dimensions and part number table
Page 15 of 23 - Selector 3782 Short Backset Key Override DX - dimensions and part number table
Lockwood DX mechanical digital brochure page 16 - Selector 3782 Short Backset Key Override DX - function diagrams
Page 16 of 23 - Selector 3782 Short Backset Key Override DX - function diagrams
Lockwood DX mechanical digital brochure page 17 - Mortice Locks Digital Accessories - cylinder assemblies, cams and latching adaptors
Page 17 of 23 - Mortice Locks Digital Accessories - cylinder assemblies, cams and latching adaptors
Lockwood DX mechanical digital brochure page 18 - Mortice Locks Digital Accessories - Selector 3770 Series DX Digital Kits
Page 18 of 23 - Mortice Locks Digital Accessories - Selector 3770 Series DX Digital Kits
Lockwood DX mechanical digital brochure page 19 - Mortice Locks Digital Accessories - Selector 3780 Series DX Digital Kits
Page 19 of 23 - Mortice Locks Digital Accessories - Selector 3780 Series DX Digital Kits
Lockwood DX mechanical digital brochure page 20 - Mortice Locks Digital Accessories - 3770 and 3780 Series rebate kits with handing chart
Page 20 of 23 - Mortice Locks Digital Accessories - 3770 and 3780 Series rebate kits with handing chart
Lockwood DX mechanical digital brochure page 21 - Mortice Locks Digital Accessories - 3770 and 3780 Series lipped strikes
Page 21 of 23 - Mortice Locks Digital Accessories - 3770 and 3780 Series lipped strikes
Lockwood DX mechanical digital brochure page 22 - Cam and Adaptors Function Chart - 3770 and 3780 Series configurations
Page 22 of 23 - Cam and Adaptors Function Chart - 3770 and 3780 Series configurations
Lockwood DX mechanical digital brochure page 23 - Mechanical Digital DX ordering procedure and part number builder
Page 23 of 23 - Mechanical Digital DX ordering procedure and part number builder
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Lockwood DX Digital - Schematics and Exploded Views

The manufacturer's schematic and exploded-view sheets for the Lockwood DX digital lock range - the fastest way to see exactly where this keypad assembly sits in each lock, identify worn parts, and order spares. The matching orderable parts tables are in the DX Digital Service Manual.

Lockwood DX Digital schematics and exploded views sheet 1 of 10
Lockwood DX Digital - schematics and exploded views, sheet 1 of 10
Lockwood DX Digital schematics and exploded views sheet 2 of 10
Lockwood DX Digital - schematics and exploded views, sheet 2 of 10
Lockwood DX Digital schematics and exploded views sheet 3 of 10
Lockwood DX Digital - schematics and exploded views, sheet 3 of 10
Lockwood DX Digital schematics and exploded views sheet 4 of 10
Lockwood DX Digital - schematics and exploded views, sheet 4 of 10
Lockwood DX Digital schematics and exploded views sheet 5 of 10
Lockwood DX Digital - schematics and exploded views, sheet 5 of 10
Lockwood DX Digital schematics and exploded views sheet 6 of 10
Lockwood DX Digital - schematics and exploded views, sheet 6 of 10
Lockwood DX Digital schematics and exploded views sheet 7 of 10
Lockwood DX Digital - schematics and exploded views, sheet 7 of 10
Lockwood DX Digital schematics and exploded views sheet 8 of 10
Lockwood DX Digital - schematics and exploded views, sheet 8 of 10
Lockwood DX Digital schematics and exploded views sheet 9 of 10
Lockwood DX Digital - schematics and exploded views, sheet 9 of 10
Lockwood DX Digital schematics and exploded views sheet 10 of 10
Lockwood DX Digital - schematics and exploded views, sheet 10 of 10
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Download PDF Resources
Lockwood DX Digital Service Manual - parts diagrams, code change procedure, mounting instructions and drilling templates
Lockwood DX Mechanical Digital Range - Catalogue Excerpt - the 002, 530 and Selector DX families, accessories and ordering procedure
Lockwood Warranty - 25 Year Mechanical - the full warranty terms, limitations and claims process
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Lockwood Warranty

Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary by product type, with separate cover for mechanical components, electrical and electronic parts, keys, and finishes.

The summary below sets out the standard warranty structure. All warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries. Full terms and exclusions are set out in the official Lockwood warranty document linked at the base of this page.

Warranty Summary

Coverage AreaWarranty PeriodNotes
Mechanical components25 yearsDefects in material and workmanship under normal use.
Electrical and electronic components3 yearsBatteries excluded.
PADDE series and electric mortice locks5 yearsSpecific to those product groups.
Keys12 monthsManufacturing defects only.
FinishesVaries by finish typeSee the finish coverage guide below.

Finish Coverage Guide

  • Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
  • Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
  • PVD and VIVID finishes: typically up to 10 years.
  • Symmetry range finishes: typically up to 5 years.
  • Decorative finishes (Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants): typically up to 2 years against corrosion.
  • Unlacquered brass finishes naturally age and change appearance over time. This is not considered a defect.
  • Tea staining of stainless steel is not covered where the required cleaning and maintenance have not been followed.

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
  1. Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your proof of original purchase.
  2. Keep the product securely packed and clearly identified, ready for assessment.
  3. Where a claim is escalated to the manufacturer, ASSA ABLOY may issue a case number before goods are returned.
  4. ASSA ABLOY assesses the claim and determines repair, replacement with the same or closest equivalent product, or refund of the purchase price.

Exclusions

  • Normal wear and tear.
  • Misuse, abuse, accidental damage or use outside published specifications.
  • Improper maintenance or failure to follow care instructions.
  • Unauthorised modification, repair or use of non-genuine parts.
  • Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
  • Removal, refitment or associated labour charges.
  • Products not originally sold in Australia through authorised channels.
Australian Consumer Law
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
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