Auslock Handy Series H11B Smart Latch Lock — with Fingerprint
The Auslock Handy Series H11B is a slim smart latch lock designed to retrofit onto timber entry doors using a standard lever set door preparation. It provides five access methods — fingerprint, PIN code, RFID card, Bluetooth app, and mechanical key — managed through the Auslock App on iOS and Android. For the same lock without the fingerprint sensor, see the Auslock H11A.
The adjustable latch body covers both 60 mm and 70 mm backsets — both sizes are included in the box. The lever handle direction is independently field-adjustable on both front and back panels to suit left- or right-hand door swing. Available in Black and Silver on this listing. Add the optional Auslock G2 or G3 Gateway for remote app access, real-time notifications, and Google Assistant and Amazon Alexa voice control.
In-stock orders typically dispatch within 1–2 business days from our Gold Coast warehouse.
Key Features
- Five access methods — fingerprint sensor (up to 200), PIN code, RFID card/tag, Bluetooth app, and mechanical backup key
- Lever set retrofit — fits standard lever set door preparations; no extra drilling required on most timber doors
- Two latch bodies included — both 60 mm and 70 mm backset latches in the box; choose the one that matches your door
- Field-reversible lever — handle direction independently adjustable on both front and back panels; suits left- and right-hand door swing
- Widest door thickness range in the Auslock latch range — 30–70 mm
- Widest temperature range in the Auslock range — −25 °C to 60 °C
- Zinc alloy construction — heavier and more substantial feel than aluminium alloy models
- USB-C emergency power port — connect a power bank if batteries are depleted
- Auto-lock and passage mode — configurable via the Auslock App
- 4 × AA alkaline batteries — not included; low-battery alert below 4.5 V
- Available in Black and Silver — both finishes on this listing
- For the same lock without fingerprint, see the Auslock H11A
Available Finish Options
Black
STK AUSH11B
Silver
STK AUSH11B
Both finishes available on this listing. Finish selection does not affect functionality, compliance, or performance.
Access Methods
| Method | How It Works | Gateway Required? |
|---|---|---|
 Fingerprint |
Touch sensor — up to 200; permanent or timed. See fingerprint guidance. | No |
PIN Code |
4–8 digits + # — up to 150; permanent, timed, one-time, recurring. See PIN guidance. | No |
 RFID Card / Tag |
Tap card or fob — up to 200; 3 RFID tags included; permanent, timed, or recurring. | No |
 Bluetooth App |
Auslock App (iOS and Android) — local unlock within ~5 m; share e-keys, view history. | No |
 Remote App (Wi-Fi) |
Lock/unlock from anywhere; real-time notifications; remote credential management. | Yes — G2 or G3 (sold separately) |
 Backup Key |
Mechanical override — 2 keys included; keep one outside the premises. | No |
What's in the Box
- Front panel assembly (keypad and fingerprint sensor) ×1
- Back panel assembly (interior, with battery compartment) ×1
- Latch body — two sizes supplied: 60 mm and 70 mm backset ×1 set
- Strike plate ×1; strike box ×1
- Waterproof rubber plates ×2
- RFID key tags ×3; mechanical override keys ×2
- Sliding screws ×6; sliding screw casings ×4
- Fixing screws 1 ×4; fixing screws 2 ×2; pointed screws ×4
- User manual
Suitable Uses
Auslock Lever/Latch Smart Lock Range
| Model | SKU | Fingerprint | Backset | Door range | Key feature |
|---|---|---|---|---|---|
| Auslock H11A | STK AUSH11A | No | 60 or 70 mm | 30–70 mm | No fingerprint; widest door range; zinc alloy |
| Auslock H11B (This Product) | STK AUSH11B | Yes — up to 200 | 60 or 70 mm | 30–70 mm | Adds fingerprint sensor; otherwise identical to H11A |
| Auslock H13 | STK AUSH13B-BLK | Optional | 60 or 70 mm | 35–65 mm | Tubular latch; lever-integrated keypad; aluminium door compatible |
| Auslock N25 | STK AUSN25 | Yes | Adjustable | 35–65 mm | Lever-integrated keypad; round rose; architectural profile |
Full Specifications
| Specification | Detail |
|---|---|
| Model | Auslock Handy Series H11B |
| SKU | STK AUSH11B |
| Lock type | Smart latch lock with lever handle |
| Fingerprint | Yes — up to 200; see fingerprint access explained |
| Material | Zinc alloy |
| Finishes | Black; Silver (both on this listing) |
| Front panel | 85 mm W × 170 mm H × 20 mm D |
| Back panel | 70 mm W × 170 mm H × 26 mm D |
| Backset | 60 mm or 70 mm — two latch bodies supplied; choose at installation. See how to measure backset. |
| Door thickness | 30–70 mm. See door thickness guide. |
| Door types | Timber; standard hinged swing doors |
| Handle direction | Field-adjustable on both panels independently |
| Spindle adjustment | 52–118 mm |
| Lock weight | 1.5 kg |
| Fingerprint capacity | Up to 200 |
| PIN capacity | Up to 150 |
| RFID card capacity | Up to 200 |
| Connectivity | Bluetooth (local); Wi-Fi via Auslock G2 or G3 Gateway (sold separately, 2.4 GHz) |
| App platform | Auslock App (iOS and Android) — not TTLock, not Tuya |
| Voice control | Amazon Alexa, Google Assistant (requires gateway) |
| Auto-lock | Yes — configurable via app |
| Passage mode | Yes — holds latch open |
| IP rating | IP55 (external panel). See IP ratings explained. |
| Power | 4 × AA alkaline batteries (not included); low-battery alert below 4.5 V |
| Emergency power | USB-C port on front panel (power bank, not included) |
| Operating temperature | -25 °C to 60 °C |
| Operating humidity | 20–90% |
| Fire rating | None |
| Reset procedure | Hold Reset button (back panel) 5 s, then enter 000# on keypad |
| Warranty | 12 months |
Dimensions
Confirm your door's backset and lever set door preparation before ordering. Both 60 mm and 70 mm latch bodies are included — choose the correct one at installation.
Battery, Power & Backup
The H11B runs on 4 × AA alkaline batteries — not included. Use alkaline only; do not use lithium or rechargeable cells. The low-battery alert fires below 4.5 V — a lower threshold than some other Auslock models (S3B and T13B alert at <4.8 V). Replace all four batteries together when notified. Note that low battery voltage degrades fingerprint sensor performance before the alarm triggers — inconsistent fingerprint reads can be an early battery warning.
If batteries fully deplete, hold a USB-C power bank to the front panel port to provide temporary power — activates the touchscreen for PIN entry. Keep a power bank accessible outside the property for this scenario.
The mechanical backup key provides a final failsafe independent of battery state. Always keep one key at a secure off-site location.
Remote App Access & Gateway
The H11B connects to the Auslock App via Bluetooth for local control within approximately 5 m. For remote access from anywhere — locking, unlocking, viewing history, managing credentials, and enabling voice control — an Auslock Gateway is required within ~15 m of the lock.
Auslock App
The H11B uses the Auslock App, available on iOS and Android. This is Auslock's own proprietary platform — not TTLock, not Tuya. The app supports multiple admin levels, e-key sharing, named access codes, scheduled and recurring codes, activity logs, and remote access when a gateway is connected.
Frequently Asked Questions
Measure your door backset — the distance from the door edge to the centre of the spindle hole. Both latch bodies are in the box; choose the one that matches your existing door preparation. Using the wrong backset size is one of the most common install errors — confirm the measurement before fitting.
Clean the sensor with a dry microfibre cloth. Delete the fingerprint and re-enrol, presenting the same finger at slightly different angles during the 4-scan registration process. Add a second finger as backup. If inconsistency continues after re-enrolment, replace the batteries — low voltage degrades fingerprint sensor performance before the low-voltage alarm fires.
Permanent passcodes must be tested within 24 hours of creation, otherwise they auto-expire as a security measure. Create the code, test it from the keypad immediately, and it will remain active indefinitely.
First confirm the correct backset latch body is installed. Then check strike plate alignment — even 1–2 mm of door sag can prevent the latch from engaging cleanly. Test with the door open: if it operates smoothly open but fails when closed, adjust the strike plate. See Chapter 12 — misalignment.
Confirm the AA batteries are installed with correct polarity and have sufficient charge. Check the wire connection between front and back panels. If both are correct, check for pinched wiring inside the door preparation. See 3 common DIY installation mistakes.
Additional Information
Register each fingerprint via the Auslock App while beside the lock. Each scan requires 4 presentations — enrol the same finger at 2–3 slightly different angles for more reliable recognition. Validity can be set to permanent or timed. Add a second finger as backup (different finger or different hand). Fingerprints do not sync remotely — registration requires Bluetooth proximity to the lock.
The H11B and H11A are identical in every way — same body, same electronics, same app, same backset options, same door range — except the H11B adds a fingerprint sensor. Choose the H11A if fingerprint enrolment is not wanted; choose H11B if biometric access is important.
The H11B retrofits onto standard lever set door preparations without extra drilling — DIY-accessible on most timber entry doors. Confirm your door prep format and backset before ordering. Read the three most common smart lock install mistakes before starting.
The H11B uses the Auslock App — a distinct platform from TTLock or Tuya. If you need PMS integration or inter-brand compatibility, this is not the right product. Chapter 15 — Choosing an App Platform explains the distinction.
Warranty
12 months from date of sale covering defects in materials and electronic components under normal residential use. Does not cover misuse, improper installation, or vandalism. Terry's Locksmiths manages all Auslock warranty claims — contact us first and we'll handle it from there. This warranty operates alongside your rights under Australian Consumer Law.
PDF Downloads
Auslock Handy Series H11B User Manual (PDF)
Auslock App User Manual (PDF)
Auslock Alexa Setup Guide (PDF)
Auslock Google Home Setup Guide (PDF)
Auslock 2026 Product Catalogue (PDF)
For all resources visit the Auslock PDF Resources page.
What's in the Box — Auslock Handy Series H11B
- Front panel assembly (keypad and fingerprint sensor) ×1
- Back panel assembly (interior, with battery compartment) ×1
- Latch body — two sizes: 60 mm and 70 mm backset ×1 set
- Strike plate ×1; strike box ×1
- Waterproof rubber plates ×2
- RFID key tags ×3; mechanical override keys ×2
- Sliding screws ×6; sliding screw casings ×4
- Fixing screws 1 ×4; fixing screws 2 ×2; pointed screws ×4
- User manual
Auslock Handy Series H11B — Dimensions
Auslock Handy Series H11B — User Manual
Auslock Warranty
All Auslock products purchased through Terry's Tradies Pty Ltd (trading as Terry's Gold Coast Smart Locks and its associated websites and subsidiaries) are backed by a 12-month limited manufacturer's warranty. If something isn't right, contact us first — we manage all warranty assessments on your behalf and will work with you to get it resolved.
Warranty Summary
How to Make a Claim
- Contact Terry's Tradies Pty Ltd at your original place of purchase with a description of the fault.
- Have your proof of purchase ready (receipt or order confirmation).
- Provide clear photos and/or video of the defect — this is required before any assessment can begin.
- We may ask you to complete troubleshooting steps or a technical support form before the item is returned. Do not send the product back without our written approval.
- If the claim is approved, we will arrange the next steps with you directly — including return freight where applicable.
What the Warranty Doesn't Cover
The following are not covered under the Auslock manufacturer's warranty:
- Incorrect or improper installation
- Door or frame misalignment
- Incorrect mortise, latch, or backset selection
- Installation on doors outside the product's specifications
- Environmental exposure beyond the product's stated IP rating
- Water ingress not consistent with the product's IP rating
- Power surge, fire, flood, lightning, or other natural disaster
- Cosmetic damage or normal wear and tear
- Battery misuse or leakage
- Forced entry, vandalism, or tampering
- Unauthorised modification
- Use of non-Auslock components
- Commercial or high-traffic use (unless approved in writing)
Rechargeable battery products (Models A01, A02, A03, A519, A619): Battery-related damage is excluded where a non-certified charger, fast charger, incorrect voltage (outside 5.2V / 2A), third-party battery, or unsuitable charging environment has been used.
Change-of-Mind Returns
Change-of-mind returns are accepted at our discretion and subject to the manufacturer's return conditions. If you've changed your mind, contact us within 14 days of receiving your order and we'll let you know if a return is possible and what applies.
To be eligible, products must be:
- Unused and uninstalled
- Not powered on, activated, paired, programmed, or configured in any way
- In original, fully sealed condition with all packaging, accessories, and components
Where a return is approved, a 20% restocking fee applies and return shipping is at your cost. Products that have been installed, powered on, or had any credentials registered are not eligible for return.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this policy limits or excludes your rights under the ACL.
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