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Borg BL2702SCECP Mechanical Digital Lock - Satin Chrome - 28mm Ali-Latch - EasiCode Pro with Key Override

Borg

Terry's In-Store Price $363.81
Terry's Online Price $301.28
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SKU:
STK BL2702SCECP
UPC:
9329673057137
Availability:
Usually same day dispatch (if ordered before 11am)
Colour/Finish:
Satin Chrome
Type of Handle:
Knob
Type of Handle:
Stub Lever
Back-Set:
28mm
Type of Lock:
Mortice
feature_rotate:
1
atc-product:
737
Back-Set:
Short
Access Method:
Has Backup Key
Access Method:
Pin Code
Feature:
Rain Resistant
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Borg Locks logo

Borg BL2702SCECP Mechanical Digital Lock - 28mm Ali-Latch - Easicode Pro - Key Override - Satin Chrome

At A Glance

At A Glance
PIN codePIN Code Mechanical keyMechanical Key

The Borg BL2702SCECP is a fully mechanical digital lock from the Borg BL2700 ECP series, fitted with a 28mm aluminium mortice ali-latch in place of a standard 60mm tubular latch. The shorter 28mm backset is built for internal doors with a narrow stile - aluminium-framed doors, slimline timber doors, and similar - where a full-depth latch will not fit, and the ali-latch body is compatible with electric strike release systems, letting the door be released remotely without operating the inside handle. No batteries, no mains power and no electronics are involved anywhere in the mechanism - every function is driven by the physical action of the keypad buttons.

The lock includes Borg's Easicode Pro on-door code change system and a Silca YA5 6-pin mechanical key override cylinder. The inside handle is a free-turning knob with a removable holdback function for free passage. Over 4,000 unique code combinations are available, with a single active code at any time and a code change block pin supplied to disable external code changing entirely if required.

Cycle tested to 100,000 operations, the BL2702SCECP is rated for internal light to medium use on timber and composite doors 35-54mm thick - office doors, bathroom doors, server rooms, and any narrow-stile access point where a standard 60mm lock will not fit. It is one of seven models in the Borg BL2700/BL2000 ECP family, and the dedicated narrow-stile choice in Borg's mechanical digital range - see our guide on short-backset and narrow-stile lock options if you are working out whether a standard or 28mm lock suits your door or gate post.

Dispatch
Estimated Dispatch
Usually ships same day if ordered before 11am AEST (excludes weekends and Queensland public holidays).
No batteries icon
Fully Mechanical - No Batteries Required
Every function - keypad entry, code change, key override - is driven by the physical action of the keypad and key. There is nothing to charge, no batteries to replace, and no electronics to fail.
Easicode Pro
Easicode Pro - On-Door Code Change
The access code is changed directly on the installed lock in around 30 seconds, using the dedicated code-change button - no tools, no lock removal, no programming device. See our guide on changing codes on Borg Easicode Pro locks for the full step-by-step, or read more on what MG Pro and ECP actually mean on a Borg lock.
Key override icon
Mechanical Key Override Included
Supplied with a Silca YA5 6-pin key override cylinder and 2 keys, giving a mechanical way in if the code is ever forgotten. Keyed-alike ordering is available on request (minimum order of 2 locks) for installations that need one key across multiple doors - contact us when placing your order to arrange it.
Electric strike compatibility icon
28mm Ali-Latch - Narrow Stile and Electric Strike Compatible
The 28mm aluminium mortice ali-latch is a shorter-backset alternative to Borg's standard 60mm tubular latch, purpose-built for narrow door stiles and aluminium-framed doors. Its latch geometry is compatible with electric strike release systems, allowing the door to be released remotely - by an intercom, access control reader, or timer - without operating the inside handle. Confirm your chosen electric strike is rated for this latch's face plate and bolt dimensions (see Dimensions) before ordering.
Not high traffic icon
Light to Medium Use - Not for High Traffic Commercial Doors
The BL2702SCECP is built for internal residential and light commercial doors. For high-traffic commercial or heavy-duty applications, consider the Lockwood 3572DX, Borg BL7701 Heavy Duty, or Carbine CDL7100SC-HD. See our guide on heavy duty commercial mechanical digital locks for the full comparison.

Key Features

  • Fully mechanical operation - no batteries, electronics, or mains power required.
  • 28mm aluminium mortice ali-latch - a shorter-backset alternative to a standard 60mm tubular latch, designed for narrow door stiles.
  • Compatible with electric strike release systems - the latch geometry allows remote door release without operating the inside handle.
  • Latch reinforced with a nylon insert for durability.
  • Easicode Pro on-door code change - the code is updated in around 30 seconds while the lock stays installed, no tools required.
  • Silca YA5 6-pin mechanical key override cylinder and 2 keys included as standard; keyed-alike ordering available.
  • Over 4,000 unique PIN code combinations - single active code at any time.
  • 14-button keypad: 12 coded buttons, 1 clear button, and 1 dedicated Easicode Pro code-change button.
  • 28mm backset; 15.5mm latch projection.
  • Free-turning inside knob - always allows immediate egress without entering a code.
  • Removable holdback function on the inside knob for free-passage mode.
  • Code change block pin included - can be fitted to disable the external code-change function entirely.
  • Handed latch - it cannot be reversed on site; the left and right hand 28mm latches are separate parts, sold separately.
  • Cycle tested to 100,000 operations.
  • Cast housing and knob construction with stainless steel buttons; satin chrome finish.
  • Suits internal timber and composite doors 35-54mm thick.
  • Backed by Borg's 12-month warranty, alongside your rights under Australian Consumer Law.

Access Methods

Method Available Notes
PIN Code Yes Over 4,000 combinations via Easicode Pro
Mechanical Key Yes Silca YA5 6-pin key override cylinder, 2 keys included

What's in the Box

  • 1 x BL2702 mechanical digital keypad assembly with key override cylinder (external)
  • 1 x inside knob assembly with holdback paddle handle
  • 1 x Silca YA5 6-pin key override cylinder
  • 2 x keys for key override cylinder
  • 1 x 28mm aluminium mortice ali-latch assembly with nylon insert
  • 1 x strike plate
  • 1 x Easicode Pro on-door code change mechanism
  • 1 x code change block pin (used during code change; can also disable external code change function)
  • 1 x set of fixings, including 80mm and 100mm flat bladed spindles
  • 1 x installation instructions

Not included: electric strike (see Electric Strike Compatibility if you plan to pair one).

Suitable Uses

  • Internal doors with a narrow stile where a standard 60mm tubular latch will not fit - aluminium-framed and slimline timber doors
  • Office doors, bathroom doors, and server rooms integrated with electric strike release systems
  • Intercom-controlled entry points where the strike is released remotely from a wall panel or reader
  • Retrofit installations over an existing 28mm mortice cutout
  • Multi-door installations where keyed-alike cylinder ordering is useful
  • Residential and light commercial internal access points needing both PIN code and key override

Available Finish Options

  • Satin Chrome
    Satin Chrome
    (This Product)
    STK BL2702SCECP

Finish selection does not affect functionality, compliance, or performance. Satin Chrome is the only confirmed finish currently listed for the BL2702SCECP - the sister BL2701 lock (60mm backset, no ali-latch) is also available in Marine Grade Pro Black, see Item Code Family.

BL2000 / BL2700 Series - Item Code Family

All models below share the 2000-platform keypad. They differ in code change (Easicode Pro on the door, or On The Bench), latch/bolt type, key override and holdback.

Model Latch / Bolt Key Override Holdback Notes
BL2005SC Rim-fixed deadbolt, 60mm, 20mm retraction No No Surface-mounted deadbolt, no latch; On The Bench code change
BL2201SCECP Tubular latch, 60mm backset No Yes Easicode Pro, holdback, no key override
BL2701SCECP Tubular latch, 60mm backset Yes - Silca YA5 6-pin Yes (removable) Easicode Pro with key override, standard 60mm latch, satin chrome
BL2701MGPRO Tubular latch, 60mm backset Yes - Silca YA5 6-pin Yes (removable) Marine Grade Pro black, 316 stainless internals; On The Bench code change, not Easicode Pro
BL2002SC 28mm mortice latch, narrow stile No No Knob keypad, 28mm latch; On The Bench code change
BL2202SC 28mm mortice latch, narrow stile No Yes Knob keypad with holdback, 28mm latch; On The Bench code change
BL2702SCECP 28mm ali-latch, narrow stile Yes - Silca YA5 6-pin Yes (removable) This product - Easicode Pro, narrow stile, electric strike compatible, satin chrome

Looking at a gate rather than a door? See the purpose-built Digital Mechanical Locks range, including Borg's dedicated gate lock series.

Accessories and Spares

Item Description
BLS272000LH Spare 28mm ali-latch only, Left Hand, Satin Chrome - the latch is handed and cannot be reversed, so order the hand that matches your door
BLS272000RH Spare 28mm ali-latch only, Right Hand, Satin Chrome
FPBLS27CONV Face plate conversion kit - adapts the 28mm ali-latch face plate to a 3582-pattern faceplate, Stainless Steel
BLS213 Coded (red) code piece - internal service part for the 2000/3000/4000-platform coding chamber
BLS214 Un-coded (blue) code piece - internal service part for the 2000/3000/4000-platform coding chamber
BLGASKET Rubber weather gasket, box of 2, suits 2000 and 4000 series, Black
BLSPLT Scar plate, box of 2, suits 2000 and 4000 series, Satin Chrome - covers old lock holes on retrofit
BLMORTSPDL Standard spindle for mortice lock, suits 2000 and 5000 series
BLMORTSPDL120 Extended spindle for mortice lock (120mm), suits 2000 and 5000 series

No separate spare external keypad unit is currently catalogued for the BL2702SCECP - the closest replacement path is the complete external keypad assembly. Contact us if you need a keypad-only spare and we will confirm current availability.

Full Specifications

Brand Borg Locks
Model BL2702SCECP
Series BL2700 ECP
Finish Satin Chrome
Lock Type Mechanical digital mortice lock - no batteries or mains power
Construction Cast housing and knob with stainless steel buttons
Keypad Buttons 14 buttons - 12 coded, 1 clear, 1 Easicode Pro code change
Code Combinations Over 4,000
Code Type Single active PIN code
On-Door Code Change Yes - Easicode Pro, no tools or lock removal
Key Override Yes - Silca YA5 6-pin cylinder included
Keyed Alike Available on request, minimum order 2 locks
Latch Type 28mm aluminium mortice ali-latch, nylon insert, electric strike compatible
Backset 28mm (fixed)
Latch Projection 15.5mm
Face Plate 96mm (H) x 26mm (W)
Lock Body 75mm (H) x 46mm (D) x 23mm (W)
Door Thickness 35-54mm (standard fixings)
Spindle Fixings 2 flat bladed spindles included - 80mm and 100mm
Holdback Function Yes - removable if not required
Handing Handed - the 28mm latch cannot be reversed; the LH and RH latches are separate parts, sold separately
Inside Handle Free-turning knob - immediate egress without code entry
Cycle Rating 100,000 operations
Door Application Internal timber and composite doors
Usage Rating Light to medium duty - internal doors
Warranty 12 months from date of sale - see Warranty

Dimensions

Borg BL2702SCECP keypad and inside handle dimensional drawing, 41mm wide, 142mm tall, 56.3mm total projection with key cylinder, 75mm spindle centres
Manufacturer dimensional drawing for the Borg BL2702SCECP. Keypad: 41mm wide, 142mm tall. Total projection is 56.3mm from the door surface due to the key cylinder housing. Inside handle: 142mm tall, 75mm spindle centres.
Borg BL2702SCECP 28mm aluminium mortice ali-latch dimensional drawing, 28mm backset, 15.5mm latch projection, 96mm face plate height, 46mm lock body depth
Mortice ali-latch dimensional drawing - 28mm backset, 15.5mm latch projection, face plate 96mm high.
Handed latch
Handed Latch - Confirm Left or Right Before Ordering
The 28mm ali-latch is a handed part and cannot be reversed on site, so confirm left-hand or right-hand at the time of order. The left and right hand latches are separate parts, sold separately as spares (BLS272000LH and BLS272000RH - see Accessories and Spares). Our door handing guide explains how to work out which one your door needs.
Keypad width 41mm External front plate width
Keypad height 142mm Overall height of keypad assembly
Keypad total projection 56.3mm Total depth from door surface including key cylinder housing
Spindle centres 75mm Distance between fixing spindle holes
Backset 28mm (fixed) Distance from door edge to spindle centre
Latch projection 15.5mm Latch bolt throw when fully extended
Face plate 96mm x 26mm Height x width of face plate
Lock body 75 x 46 x 23mm Height x depth x width
Door thickness 35-54mm Using included standard fixings

Frequently Asked Questions

What is an ali-latch and why does it use a 28mm backset?
An ali-latch (aluminium mortice latch) is a compact latch body built for doors where the stile is too narrow for a standard 60mm tubular latch. The 28mm backset places the spindle hole closer to the door edge, suiting aluminium-framed doors and slimline timber doors. The ali-latch body is also compatible with electric strike release systems, which a standard tubular latch is not. See our guide on measuring your lock backset if you are unsure which size your door needs.
How does the electric strike compatibility work?
An electric strike is a strike plate with an electrically operated keeper that can release the latch without the door being operated from the inside. When the strike is triggered - by an intercom button, access control reader, or timer - the latch bolt is released and the door can be pushed open. The PIN code on the BL2702SCECP still controls normal keypad entry; the electric strike is an additional remote-release path. Confirm the strike you are pairing is rated for this latch's face plate and bolt dimensions (see Dimensions) before ordering.
Is the BL2702SCECP reversible for left-hand or right-hand doors?
No - the 28mm ali-latch is handed and cannot be reversed on site, so confirm left-hand or right-hand at the time of order. The left and right hand latches are separate parts, sold separately as spares (BLS272000LH and BLS272000RH). If you are not certain which way your door swings, see our door handing guide before ordering.
Can this lock be ordered keyed alike with other BL2702 locks?
Yes. Keyed-alike ordering is available for the BL2702SCECP with a minimum order of 2 locks, so a single key operates the override cylinders across multiple doors. Contact us when placing your order to specify keyed-alike requirements.
Will the 56.3mm keypad projection cause issues on a door with a security screen?
Possibly. The BL2702's keypad projects 56.3mm from the door surface due to the key cylinder housing - noticeably more than a standard tubular latch model. If your door has a security screen or flyscreen, confirm at least 60mm of clearance between the main door face and the closed screen door before ordering. See our guide on checking screen door clearance.

Additional Information

Electric Strike Installation - Installer Notes
The BL2702's ali-latch is designed to pair with electric strikes. For reliable release, the strike must be matched to the latch body dimensions (face plate 96mm x 26mm, latch projection 15.5mm) and properly aligned - misalignment prevents reliable latch engagement and causes premature wear. The latch carries a nylon insert to reduce wear at the strike interface. See our guide on measuring your lock backset before drilling.
Easicode Pro - How the Code Change Works
Easicode Pro lets the access code be changed at any time while the lock stays installed, using the dedicated button and the supplied block pin - the process takes around 30 seconds. The block pin can also be fitted permanently to disable the external code-change function, so no one can change the code at the keypad without removing the lock. See our full walkthrough on changing codes on Borg Easicode Pro locks.
Why a 28mm Mechanical Latch Beats a Magnetic Gate Latch
On narrow posts and stiles, some installers reach for a magnetic latch instead of a mechanical one. Borg's own field data points the other way - see our guide on why magnetic gate latches can be problematic for the full explanation of why a correctly-sized mechanical latch, like the 28mm ali-latch on this lock, is the more reliable narrow-stile fix.
Silca YA5 Cylinder - Keyed Alike Ordering
The lock is supplied keyed to differ as standard. Keyed-alike ordering is available (minimum 2 locks) where a single key must operate the override cylinders on multiple doors - specify this at the time of order, since cylinders cannot be rekeyed in the field without disassembly. If a master-keyed or restricted profile is required, confirm YA5-compatible cylinder availability with your locksmith before ordering.

Warranty

Warranty
Borg Locks Warranty - 12 Months (Australia)
All Borg locks are warranted against mechanical defects in materials and workmanship under normal use and service for a minimum of 12 months from date of sale. The warranty does not cover damage arising from misuse, vandalism, or improper installation. The lock must not be dismantled - doing so will invalidate the warranty. Proof of purchase required for all claims.
Purchased through Terry's Tradies Pty Ltd or one of its associated trading names? Contact us first - we will manage your warranty claim with the Australian distributor (LSC) on your behalf. This warranty operates alongside your rights under the Australian Consumer Law.

Download PDF Resources

BL2000 ECP Easicode Pro Installation Instructions V4 (PDF)
Installation and Easicode Pro code-change instructions for the BL2000/BL2700 ECP platform.
Borg BL2000 ECP Series Brochure (PDF)
Overview of the full BL2000 ECP electronic-code-change range, including the BL2701/BL2702 key-override models and combination counts.
Borg BL2000 Series Product Leaflet (PDF)
Wider BL2000-family overview leaflet (non-ECP base range) - useful background on the platform this ECP series is built on. It uses Borg's earlier model numbering.
BL2621/BL2600-BL2700/BL4400 Series Drilling Template (PDF)
Generic dimensioned drilling template covering this model's series range.
Borg Locks logo

Borg BL2702SCECP - FAQ, Setup and Owner's Guide

Everything below is specific to the BL2702SCECP. For the wider mechanical digital lock category, see our Mechanical Digital Locks Buyer's Guide chapter and the Changing Codes on Mechanical Digital Locks guide.

Fit and Compatibility

How do I know if I need a 28mm lock instead of a standard 60mm one?
Measure your door's backset - the distance from the door edge to the centre of the spindle hole. If the existing hole or stile only allows around 25-30mm, a standard 60mm lock will not physically fit and a short-backset model like the BL2702SCECP is the fix. See our full backset measuring guide, or our broader narrow-stile options guide if you are working on a gate post rather than a door.
My door has a Lockwood 3582 mortice lock - do I need this lock?
Not necessarily. If you want to keep the Lockwood 3582 already in the door, the Borg BL3582KOR key override adaptor plate (09351500) fits a Borg 2000 or 4000 Series keypad to it and keeps key override. Replacing the 3582 with this complete lock is the other route - the FPBLS27CONV face plate conversion adapts this lock's 28mm latch face plate to the 3582 cut-out in the door edge. Send us a photo of the existing lock and we will confirm which route suits your door.
Can I use the BL2702SCECP on a gate instead of a door?
This listing is built and rated for internal residential and light-commercial doors, not gates - it carries no outdoor weather rating or gate-specific hardware. If you need a narrow-stile gate lock, Borg's dedicated BL3100-BL3400 gate lock series is purpose-built for aluminium and steel gate posts with forend fixing. See our Digital Mechanical Locks range for the full gate lineup.
What is the difference between this lock and the BL2701SCECP?
They share the same Easicode Pro keypad and holdback function, and both have a key override. The main difference is the latch: the BL2701SCECP uses a standard 60mm tubular latch, while the BL2702SCECP uses the 28mm ali-latch for narrow stiles and electric strike compatibility. If your door takes a standard 60mm latch, the BL2701SCECP is the simpler, non-handed option. See Item Code Family for the full comparison.
Is the BL2702SCECP rated for outdoor or sheltered external use?
No claim of weather resistance is made for this listing - it is specified as an internal door lock only. If you need a narrow-stile lock for a covered external or gate application, ask us about the Marine Grade Pro options in the Borg range before ordering, rather than assuming this model will tolerate weather exposure.

Code, Keys and Servicing

How secure are 4,000+ code combinations compared to a standard door lock?
Over 4,000 possible PIN combinations gives a far larger keyspace than the 3-4 digit codes on many consumer keypads, while Easicode Pro's on-door change means the active code can be rotated in seconds whenever staff or tenants change. Combined with the Silca YA5 key override as a mechanical fallback, this is standard commercial-grade practice for a light-duty internal keypad lock.
Is a spare external keypad available if mine is damaged?
Not as a discrete keypad-only SKU at this time - see Accessories and Spares for what is currently catalogued (spare latches, code pieces, gaskets and spindles). If your external keypad assembly needs replacing, contact us and we will confirm current availability rather than guess.
Does the warranty cover fitting the wrong-hand latch?
The 12-month Borg warranty covers defects in materials and workmanship, and does not extend to damage from improper installation. The 28mm latch is handed and cannot be reversed, so if your door needs the other hand, order the matching spare latch (BLS272000LH or BLS272000RH) rather than modifying the one supplied, or ask a locksmith to fit it.
What happens if I lose all the keys and forget the code?
With both credentials lost, entry requires a locksmith to pick or drill the lock - there is no factory backdoor or reset code. Keeping the key override cylinder and a written code record in a safe place avoids this scenario; keyed-alike ordering (see FAQ) can also simplify key management across multiple doors on the one property.

Related Products, Guides and Chapters

Borg Locks logo

Box contents icon What's in the Box - BL2702SCECP

  • 1 x BL2702 mechanical digital keypad assembly with key override cylinder (external)
  • 1 x inside knob assembly with holdback paddle handle
  • 1 x Silca YA5 6-pin key override cylinder
  • 2 x keys for key override cylinder
  • 1 x 28mm aluminium mortice ali-latch assembly with nylon insert
  • 1 x strike plate
  • 1 x Easicode Pro on-door code change mechanism
  • 1 x code change block pin (used during code change; can also disable external code change function)
  • 1 x set of fixings, including 80mm and 100mm flat bladed spindles
  • 1 x installation instructions
Borg Locks logo

Dimensions icon Borg BL2702SCECP - Dimensions

Borg BL2702SCECP keypad and inside handle full dimensional drawing, 41mm wide, 142mm tall, 56.3mm total projection with key cylinder, 75mm spindle centres
Manufacturer dimensional drawing for the Borg BL2702SCECP. Keypad: 41mm wide, 142mm tall, 56.3mm total projection from the door surface (includes key cylinder housing). Inside handle: 142mm tall, 75mm spindle centres. Fixed 28mm backset; suits doors 35-54mm thick on standard fixings.
Borg BL2702SCECP 28mm aluminium mortice ali-latch dimensional drawing, 28mm backset, 15.5mm latch projection, 96mm face plate height, 46mm lock body depth
Mortice ali-latch dimensional drawing - 28mm backset, 15.5mm latch projection, face plate 96mm (H) x 26mm (W), lock body 75(H) x 46(D) x 23(W)mm.
Borg Locks logo

Brochure icon Borg BL2000 ECP Series - Product Brochure

Borg BL2000 ECP Series brochure page 1 showing Easicode Pro system features and product overview
Page 1 - Product overview and Easicode Pro features
Borg BL2000 ECP Series brochure page 2 showing series options, technical specifications and dimensions
Page 2 - Series options, technical specifications, and dimensions
Borg Locks logo

PDF Files - BL2702SCECP

BL2000 ECP Easicode Pro Installation Instructions V4 (PDF)
Installation and Easicode Pro code-change instructions for the BL2000/BL2700 ECP platform.
Borg BL2000 ECP Series Brochure (PDF)
Overview of the full BL2000 ECP electronic-code-change range, including the BL2701/BL2702 key-override models and combination counts.
Borg BL2000 Series Product Leaflet (PDF)
Wider BL2000-family overview leaflet (non-ECP base range) - useful background on the platform this ECP series is built on.
BL2621/BL2600-BL2700/BL4400 Series Drilling Template (PDF)
Generic dimensioned drilling template covering this model's series range.
Borg Logo

Borg Locks Warranty

Borg products sold in Australia are covered against mechanical defects in materials and workmanship under normal use and service. Warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries.

Warranty Summary

Warranty period12 months from date of sale
What is coveredMechanical defects in materials and workmanship under normal use and service
Australian distributorLSC - the authorised Australian importer and distributor for Borg Locks
Who handles your claimTerry's Tradies Pty Ltd - contact us in the first instance
Proof of purchaseRequired for all claims
Geographic coverageAustralia

What the Warranty Covers

  • Mechanical defects in materials and workmanship
  • Defects arising under normal use and service conditions
  • Repair or replacement of defective units at the discretion of the Australian distributor (LSC)

What the Warranty Does Not Cover

  • Damage arising from misuse, vandalism, or abuse
  • Damage resulting from improper installation
  • Locks that have been dismantled - dismantling invalidates the warranty
  • Normal wear and tear
  • Cosmetic damage not affecting function

How to Make a Claim

For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
  1. Contact Terry's Tradies Pty Ltd first if you purchased through us or one of its associated trading names - we will assess the issue and manage the warranty process with LSC on your behalf. You do not need to contact LSC or Borg Locks UK directly.
  2. Have your proof of purchase ready (receipt or order confirmation).
  3. Warranty claims for Borg products in Australia are processed through LSC, the authorised Australian importer and distributor. Where an item is returned to LSC, freight charges must be prepaid and the item returned within the warranty period.
  4. If LSC finds the returned item to be defective, it will be repaired or replaced, and a detailed assessment report is provided to the customer after examination.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The Borg manufacturer warranty above operates alongside - and does not limit - these statutory rights.
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