Lockwood Latitude Slim Smart Lock with Multipoint Locking System
The Lockwood Latitude Slim Smart Lock is a keyless smart lock built for hinged doors with narrow stiles. Its slim escutcheon and multi-backset mortice suit both aluminium and timber framed doors, which makes it one of the few genuine smart lock options for the aluminium front doors now common on new Australian homes.
Access is by 6-digit PIN on the built-in keypad or through the Lockwood Home App over Bluetooth 
. Lockwood and Yale smart products share one platform, so the same lock can be run from either the Lockwood Home App or the Yale Home App. Add the Lockwood Home Hub (sold separately) when you want remote access from anywhere plus Apple Home, Amazon Alexa and Google Home.
Security comes from the Induro lift-to-lock mechanism. Lift the handle and the lock throws all of its points at once: latch, deadbolt and, in the 4-Point configuration, the top and bottom shoot bolts. That single action both secures the door and compresses the weather seal, which matters on large aluminium panels. A door position sensor is supplied so the lock knows whether the door is genuinely closed before it locks. It is built in a range of configurations - 30mm, 40mm, 50mm and 60mm backsets, in 4-Point or 2-Point, with short throw or long throw options - so it can be matched to an existing door preparation. This is a 100% key free lock. There is no mechanical key override, so plan a backup before you buy.
Estimated Dispatch
Usually ships in 3 business days.
Usually ships in 3 business days.
Looking for other slim-style smart locks?
If your door has a narrow frame or tight stile, browse the full range of slim profile smart locks built for aluminium and narrow-frame doors. Stile width is the measurement that decides what will fit, so read how to measure stile width first.
View all slim-style smart locks for narrow frame doors
If your door has a narrow frame or tight stile, browse the full range of slim profile smart locks built for aluminium and narrow-frame doors. Stile width is the measurement that decides what will fit, so read how to measure stile width first.
View all slim-style smart locks for narrow frame doors
Key Features
- Multipoint locking, lift to lock - one lift of the handle throws every locking point and compresses the door seal.
- Induro 4-Point configuration for aluminium frames (latch, deadbolt and two shoot bolts) or a 2-Point configuration for timber and for retrofits onto existing Optimum and Induro 2-Point systems.
- Four backsets - 30mm, 40mm, 50mm and 60mm - in 4-Point or 2-Point, with short throw and long throw options.
- Narrow escutcheon just 37.5mm wide, which fits slender aluminium stiles where a standard smart lock cannot.
- 6-digit keypad entry storing up to 100 personalised user codes, plus a single-use one-time code.
- Total control through the Lockwood Home App, which also runs Yale smart devices in the same household on the one account.
- Auto lock and auto unlock as you approach, both managed from the app.
- DoorSense door position sensor supplied, so the app tells you whether the door is closed and locked, not just locked.
- Fake PIN code lets you pad your real code with random digits so it cannot be read over your shoulder.
- 24/7 lock activity trails and tailored user access, including temporary and time-limited codes.
- Genuine smart lock alerts, tamper alarm and internal intrusion alarm, with voice prompts guiding set-up.
- Emergency USB-C power on the underside of the external body if the batteries ever run flat.
- Weather built: IP55 external module, UV-tested screen, powder-coated diecast body and handle, and a stainless-steel faceplate.
- Tested to AS4145.2.2008 - SL7 security, D7 durability, and RCM compliant for Australia and New Zealand.
Latitude Slim feature overview: multipoint locking, weather and UV resistance, auto unlock, door position sensing, app control, smart home automation and USB-C emergency power.
Access Methods
Lockwood Home App
Face Recognition
What's In The Box
- External body (keypad, LED indicator, handle and USB-C emergency power port)
- Internal body (handle, status indicator button, registration button and two battery compartments)
- Induro 4-Point mortice lock, or the 2-Point mortice where that configuration is ordered
- Stainless steel strike (the supplied strike may differ from the one shown in the diagrams)
- Door position sensor
- 4 x AA alkaline batteries
- Spindle, mounting screws and compression spring (short and long spindle and screw sets to suit door thickness)
- Installation instructions, routing template and user guide
Supplied contents. The Lockwood Home Hub is sold separately and is only needed for remote access, voice control and Works With integrations. A flat head screwdriver, a Philips head screwdriver and a clamp are required for installation and are not supplied.
Suitable Uses
- Aluminium-framed hinged front and rear entry doors, including slender stiles - check stile width first
- Timber hinged entry doors 35-60mm thick
- Retrofits onto existing Optimum and Induro 2-Point systems using the 2-Point configuration - no door routing is required, though the strike plate must be changed because the projection becomes a lift bolt
- Large panel doors where seal compression matters as much as security
- Homes already running Lockwood or Yale smart devices, which share one app platform and one hub
- Households pairing a front door and a security screen door through a Lockwood Home Hub using SyncPath
Not suitable for
Gates, or any opening where the escutcheon is exposed to the weather. Lockwood rates this product for residential entry doors only. It is also the wrong choice if you need a mechanical key backup, since there is no key override, and it carries no fire rating. On the coastal Gold Coast, read how salt air affects electronic locks before you buy.
Gates, or any opening where the escutcheon is exposed to the weather. Lockwood rates this product for residential entry doors only. It is also the wrong choice if you need a mechanical key backup, since there is no key override, and it carries no fire rating. On the coastal Gold Coast, read how salt air affects electronic locks before you buy.
Available Finish Options
Matt Black
(This Product)
LWL/LSSL
Matt black powder coat over a diecast body and handle, with a UV-tested screen and a stainless-steel faceplate. Every published item code ends in B for Black, which is the only finish in the range. Finish selection does not affect functionality, compliance, or performance.
Available Configurations
Three things decide which Latitude Slim you need: the backset (door edge to spindle centre), the number of locking points, and the bolt throw. Measure the existing lock before ordering, because none of the three can be changed on site. The published item codes are below.
Every configuration is supplied with a matching stainless steel strike. 4-Point adds a top and a bottom shoot bolt and is the usual choice on aluminium frames and tall or wide panels because of the extra seal compression. 2-Point omits the shoot bolts and is the retrofit option for existing Optimum and Induro 2-Point systems. Not sure which throw you need? Read what is bolt throw and why it matters, then confirm your backset. Not every backset and throw combination is published as a stocked trade pack. If the one you need is not listed, or you are unsure, send us a photo of the existing lock and we will match it.
How to read a Latitude Slim item code
The code is built from five choices after the LWL/LSSL prefix, in this order: strike (0 = standard strike), lock type (2 = 2-Point, 4 = 4-Point), backset (3 = 30mm, 4 = 40mm, 5 = 50mm, 6 = 60mm), deadbolt type (0 = short throw 12mm, 1 = long throw 23mm) and finish (B = Black). So LWL/LSSL/0430B is a standard strike, 4-Point, 30mm backset, short throw, black.
The code is built from five choices after the LWL/LSSL prefix, in this order: strike (0 = standard strike), lock type (2 = 2-Point, 4 = 4-Point), backset (3 = 30mm, 4 = 40mm, 5 = 50mm, 6 = 60mm), deadbolt type (0 = short throw 12mm, 1 = long throw 23mm) and finish (B = Black). So LWL/LSSL/0430B is a standard strike, 4-Point, 30mm backset, short throw, black.
Item Codes & Related Products
Backset, locking-point and bolt-throw item codes are listed in Available Configurations above.
Accessories & Spares
- Lockwood Home Hub (LWA/HUB) - the gateway that adds remote lock and unlock, remote PIN changes, live activity notifications, Apple Home, Amazon Alexa and Google Home, and SyncPath pairing. One hub supports up to 16 Lockwood and Yale Bluetooth smart devices plus 30 Zigbee actuators, communicates over Wi-Fi 2.4GHz, Zigbee and Bluetooth V4.2, and is USB-C powered with the adaptor included. Indoor use only.
Service parts and spares
Lockwood does not currently publish separate Latitude Slim service parts. There is no Lockwood-badged strike assembly, magnet housing, strike packer, screw pack or scar plate kit in the catalogue, so nothing is listed here that we cannot supply against a real item code. Everything the lock needs at installation is in the carton, including the mortice, the strike, the door position sensor, both spindle and screw sets and the compression spring. If you need a replacement part later, contact Terry's with the item code from your lock and we will source it through ASSA ABLOY rather than guess a substitute.
Lockwood does not currently publish separate Latitude Slim service parts. There is no Lockwood-badged strike assembly, magnet housing, strike packer, screw pack or scar plate kit in the catalogue, so nothing is listed here that we cannot supply against a real item code. Everything the lock needs at installation is in the carton, including the mortice, the strike, the door position sensor, both spindle and screw sets and the compression spring. If you need a replacement part later, contact Terry's with the item code from your lock and we will source it through ASSA ABLOY rather than guess a substitute.
Full Specifications
Weather rating applies to the outside module
The external (outside) module is IP55 weather rated with a UV-tested screen for everyday outdoor exposure. The internal module, which houses the two battery compartments and the electronics, is for interior use only and is not weather rated.
The external (outside) module is IP55 weather rated with a UV-tested screen for everyday outdoor exposure. The internal module, which houses the two battery compartments and the electronics, is for interior use only and is not weather rated.
Lock Layout
The two diagrams below identify every part of the external (outside) and internal (inside) body.
External body (outside): 1 Keypad, 2 External LED indicator, 3 External handle, 4 Emergency power supply terminal (USB-C). Lift the handle to activate multipoint locking.
Internal body (inside): 5 Top battery cover, 6 Internal handle, 7 Bottom battery cover, 8 AA battery slots (top), 9 Status indicator button, 10 Registration button, 11 Lock case (Induro 4-Point mortice shown), 12 Latchbolt, 13 Deadbolt, 14 Speaker hole, 15 AA battery slots (bottom).
How Multipoint Locking Works
Lifting the handle drives every locking point at once. In the Induro 4-Point configuration that is the latch, the deadbolt and the top and bottom shoot bolts into the frame head and sill. Pushing the handle down retracts them all. The single action is what gives the door both its security and its seal compression, and it is why the Latitude Slim suits large aluminium panels that tend to bow.
Induro 4-Point locking: top shoot bolt, latch, deadbolt and bottom shoot bolt, all thrown by one lift of the handle.
Auto lock does not throw the multipoint bolts
Auto lock, the inside status indicator button and the app all lock the door, but multipoint locking is only engaged by lifting and releasing a handle. If you leave through the door, lift the outside handle before auto lock runs; if you have come inside, lift the inside handle. This is a mechanical characteristic of every lift-to-lock system, not a fault.
Auto lock, the inside status indicator button and the app all lock the door, but multipoint locking is only engaged by lifting and releasing a handle. If you leave through the door, lift the outside handle before auto lock runs; if you have come inside, lift the inside handle. This is a mechanical characteristic of every lift-to-lock system, not a fault.
Dimensions
Manufacturer dimensional drawing, internal and external bodies. All figures in millimetres.
Induro 4-Point mortice case. All figures in millimetres. The backset dimension varies with the configuration ordered, and the lift-bolt depth varies per model.
Battery, Power & Emergency Access
- Runs on 4 x AA alkaline batteries (included), split two in the top compartment and two in the bottom. Lockwood rates a set at approximately 12 months.
- The low battery warning begins at 20%: the external LED flashes red, the lock speaks a replace-the-batteries prompt, and the app raises a notification. Replace all four batteries together.
- Use alkaline batteries only. Lithium and rechargeable cells can cause the lock to malfunction.
- If the batteries do go flat, a USB-C cable and a power bank on the port under the external body will power the keypad long enough to enter a code and get in. There is no mechanical key on this model, so keep a cable and power bank somewhere sensible.
- Battery life on any electronic lock is mostly a function of how well the door is aligned, because a binding door works the motor harder. See what really affects battery life.
Remote Access & Smart Home
- Out of the box the lock talks to the Lockwood Home App over Bluetooth. Lockwood and Yale smart products work together on one platform, so the same lock can be managed from either the Lockwood Home App or the Yale Home App, and a household running both brands sits on one account.
- Adding the Lockwood Home Hub (sold separately) is what turns on remote lock and unlock from anywhere, live activity notifications, remote PIN changes and the Works With integrations: Apple Home, Amazon Alexa
and Google Home 
. - One Home Hub covers up to 16 Lockwood and Yale Bluetooth smart devices plus 30 Zigbee actuators, so a front door lock, an interior lever and window actuators can all run from the same gateway. It communicates over Wi-Fi 2.4GHz, Zigbee and Bluetooth V4.2, is USB-C powered with the adaptor supplied, and is set up through the app. Compare gateways in Chapter 08.
- SyncPath: pairing a Yale Unity Screen Door lock and a Lockwood smart lock to the same Lockwood Home Hub links the front door and the screen in front of it. Read Dual Unlock explained and check your screen door clearance first.
- The Lockwood Home App is available for iOS and Android . Not sure which ecosystem suits you? Read which app platform is right for you.
- Door position sensing, voice assistant integration and remote access all depend on the lock and hub hardware rather than the app itself, so check the combination you are buying rather than assuming the app enables everything.
Security Features
Fake PIN code
Type any number of extra digits before or after your real 6-digit code and the lock still finds the genuine code inside the string. It is the simplest defence against someone watching you at the door.
Type any number of extra digits before or after your real 6-digit code and the lock still finds the genuine code inside the string. It is the simplest defence against someone watching you at the door.
Keypad lockout
Repeated failed code attempts lock the keypad for a set period, which makes guessing impractical. Entering a valid user code clears it.
Repeated failed code attempts lock the keypad for a set period, which makes guessing impractical. Entering a valid user code clears it.
Security lockout mode
Holding the inside status indicator button disables the external keypad and app control until you release it the same way. Useful overnight or while the house is occupied. The LEDs flash blue while it is active.
Holding the inside status indicator button disables the external keypad and app control until you release it the same way. Useful overnight or while the house is occupied. The LEDs flash blue while it is active.
Internal intrusion alarm
Armed from the keypad with the master code, this sounds if the door is opened from the inside. It is aimed at households wanting to know if a door is being used while they are home.
Armed from the keypad with the master code, this sounds if the door is opened from the inside. It is aimed at households wanting to know if a door is being used while they are home.
Tamper alarm
The lock sounds if the external body is separated from the internal body or if the door is forced. As a genuine ASSA ABLOY feature these alerts are real, not the phantom triggers seen on some other platforms.
The lock sounds if the external body is separated from the internal body or if the door is forced. As a genuine ASSA ABLOY feature these alerts are real, not the phantom triggers seen on some other platforms.
LED status at a glance
Green flash means unlocked, red means locked, blue means security lockout mode is on, and a red flash on the outside only is the low battery warning.
Green flash means unlocked, red means locked, blue means security lockout mode is on, and a red flash on the outside only is the low battery warning.
Frequently Asked Questions
Do I need a hub, and does the lock have its own Wi-Fi?
The lock has no Wi-Fi of its own. It talks Bluetooth, which is enough for the Lockwood Home App when you are near the door. Buy the Lockwood Home Hub only if you want control from anywhere plus Apple Home, Alexa and Google Home. More in Chapter 08 - do you need a gateway.
The lock has no Wi-Fi of its own. It talks Bluetooth, which is enough for the Lockwood Home App when you are near the door. Buy the Lockwood Home Hub only if you want control from anywhere plus Apple Home, Alexa and Google Home. More in Chapter 08 - do you need a gateway.
What is the difference between the 4-Point and 2-Point configurations?
4-Point adds a top and a bottom shoot bolt to the latch and deadbolt, and is the usual choice on aluminium frames and tall or wide panels because of the extra seal compression. 2-Point drops the shoot bolts and is the retrofit option for existing Optimum and Induro 2-Point systems, where no door routing is required, though the strike plate must be swapped because the projection changes to a lift bolt. Both are made across the backset range with short and long throw options - see Available Configurations for the published item codes.
4-Point adds a top and a bottom shoot bolt to the latch and deadbolt, and is the usual choice on aluminium frames and tall or wide panels because of the extra seal compression. 2-Point drops the shoot bolts and is the retrofit option for existing Optimum and Induro 2-Point systems, where no door routing is required, though the strike plate must be swapped because the projection changes to a lift bolt. Both are made across the backset range with short and long throw options - see Available Configurations for the published item codes.
There is no key. How do I get in if the batteries die?
Plug a power bank into the USB-C port on the underside of the external body and the keypad wakes up long enough for your code. The lock warns you at 20% battery through the LED, a voice prompt and an app notification, so a flat lock should never be a surprise. If a guaranteed mechanical backup matters to you, look at a keyed Lockwood model such as the 001Touch Plus Smart Deadlatch instead.
Plug a power bank into the USB-C port on the underside of the external body and the keypad wakes up long enough for your code. The lock warns you at 20% battery through the LED, a voice prompt and an app notification, so a flat lock should never be a surprise. If a guaranteed mechanical backup matters to you, look at a keyed Lockwood model such as the 001Touch Plus Smart Deadlatch instead.
Can I fit it myself?
Only if you are set up for it. The Induro mortice has to be installed first and the stile routed to the supplied template, then the external and internal bodies, the door position sensor cable and the strike all have to line up. Most owners are better served by a locksmith, because misalignment is the single biggest cause of smart lock complaints. See when to DIY and when not to, or book a site survey.
Only if you are set up for it. The Induro mortice has to be installed first and the stile routed to the supplied template, then the external and internal bodies, the door position sensor cable and the strike all have to line up. Most owners are better served by a locksmith, because misalignment is the single biggest cause of smart lock complaints. See when to DIY and when not to, or book a site survey.
Which configuration do I order?
Three choices decide it: backset (30mm, 40mm, 50mm or 60mm), locking points (4-Point or 2-Point) and bolt throw (short 12mm or long 23mm). The published item codes are listed in Available Configurations. Measure from the door edge to the centre of the spindle hole before ordering, because none of the three can be adjusted out on site. Help with measuring your backset, bolt throw and Chapter 02.
Three choices decide it: backset (30mm, 40mm, 50mm or 60mm), locking points (4-Point or 2-Point) and bolt throw (short 12mm or long 23mm). The published item codes are listed in Available Configurations. Measure from the door edge to the centre of the spindle hole before ordering, because none of the three can be adjusted out on site. Help with measuring your backset, bolt throw and Chapter 02.
Additional Information
Latitude Slim and Unity Slim are the same lock
ASSA ABLOY is progressively moving this product from the Yale brand to the Lockwood brand. The Lockwood Latitude Slim and the Yale Unity Slim are the same lock with different brand marking, which is why one runs happily on either app. If you already have one on the house and are adding a second door, either badge will match the first for function.
ASSA ABLOY is progressively moving this product from the Yale brand to the Lockwood brand. The Lockwood Latitude Slim and the Yale Unity Slim are the same lock with different brand marking, which is why one runs happily on either app. If you already have one on the house and are adding a second door, either badge will match the first for function.
The master code is keypad-only, and it matters
The master code is set at the lock and can only be changed at the lock, never in the app. Lose it and the only route back is a full restore of default settings, which wipes every user code. Write it down and store it away from the door.
The master code is set at the lock and can only be changed at the lock, never in the app. Lose it and the only route back is a full restore of default settings, which wipes every user code. Write it down and store it away from the door.
Once the app is connected, the keypad stops being the control panel
After pairing, user codes, one-time codes, auto lock, auto unlock and volume are customised in the app. That is a deliberate design choice, not a fault, and it catches out owners who set the lock up at the door first. If you never intend to use the app, the lock can be programmed entirely from the keypad instead, at the cost of auto unlock, remote access, the activity trail and guest scheduling.
After pairing, user codes, one-time codes, auto lock, auto unlock and volume are customised in the app. That is a deliberate design choice, not a fault, and it catches out owners who set the lock up at the door first. If you never intend to use the app, the lock can be programmed entirely from the keypad instead, at the cost of auto unlock, remote access, the activity trail and guest scheduling.
Door alignment is the whole job
A multipoint lock is only as good as the frame it closes into. The shoot bolts, the deadbolt and the latch all have to find their keeps at the same time, and the door position sensor magnet has to sit directly opposite the sensor. Allow for adjustment on a door that has settled rather than forcing it. Common errors are set out in three common installation mistakes.
A multipoint lock is only as good as the frame it closes into. The shoot bolts, the deadbolt and the latch all have to find their keeps at the same time, and the door position sensor magnet has to sit directly opposite the sensor. Allow for adjustment on a door that has settled rather than forcing it. Common errors are set out in three common installation mistakes.
Coastal exposure and the warranty
The Latitude Slim is UV tested and IP55 on the outside module, which suits it to an exposed Gold Coast front door far better than most. The warranty still excludes corrosion from coastal air and salt spray, so a wash-down of the external escutcheon every few months is a sensible habit within a couple of streets of the water. Background: how long do digital locks last.
The Latitude Slim is UV tested and IP55 on the outside module, which suits it to an exposed Gold Coast front door far better than most. The warranty still excludes corrosion from coastal air and salt spray, so a wash-down of the external escutcheon every few months is a sensible habit within a couple of streets of the water. Background: how long do digital locks last.
Lockwood Warranty
Genuine Lockwood products bought new in Australia from authorised retailers are covered against defects in materials and workmanship. Lockwood publishes a 25 Year Mechanical Warranty across its premium range. Electrical and electronic components carry a shorter separate term, and batteries are excluded.
Genuine Lockwood products bought new in Australia from authorised retailers are covered against defects in materials and workmanship. Lockwood publishes a 25 Year Mechanical Warranty across its premium range. Electrical and electronic components carry a shorter separate term, and batteries are excluded.
Finishes, cosmetic wear, batteries, normal wear and tear, misuse, unauthorised modification and corrosion (including coastal air and salt spray) are excluded. Proof of purchase is required for all claims. Terry's manages warranty claims on your behalf.
This warranty is in addition to your rights under the Australian Consumer Law.
Lockwood Latitude Slim - FAQ, Setup and Owner's Guide
A deep reference for the Lockwood Latitude Slim Smart Lock (item code LWL/LSSL) covering access, multipoint locking behaviour, remote access, power, fit, programming and troubleshooting. It is written from the Lockwood Smart Locks Catalogue and the Latitude Slim Brochure, together with the owner documentation for the identical Yale-badged model, and reworded for Australian buyers. For general questions see Chapter 13 - Smart Lock FAQ, and for the full range read the Ultimate Smart Lock Buyer's Guide.
Brand and Model
Is the Lockwood Latitude Slim the same lock as the Yale Unity Slim?
Yes. ASSA ABLOY owns both Lockwood and Yale, and is progressively moving this model from the Yale brand to the Lockwood brand. Apart from the brand marking the two are the same lock, which is why the Lockwood catalogue says it is controllable by the Lockwood Home App or the Yale Home App. The Yale-badged listing is the Yale Unity Slim.
Yes. ASSA ABLOY owns both Lockwood and Yale, and is progressively moving this model from the Yale brand to the Lockwood brand. Apart from the brand marking the two are the same lock, which is why the Lockwood catalogue says it is controllable by the Lockwood Home App or the Yale Home App. The Yale-badged listing is the Yale Unity Slim.
Do the item codes carry across between the two badges?
No. The Lockwood codes are the LWL/LSSL series and the Yale codes are the YURSSL series. They describe the same configurations in a different format, so quote the code printed on the lock or the carton you actually have. The Lockwood decoder is in Available Configurations.
No. The Lockwood codes are the LWL/LSSL series and the Yale codes are the YURSSL series. They describe the same configurations in a different format, so quote the code printed on the lock or the carton you actually have. The Lockwood decoder is in Available Configurations.
Who owns Lockwood?
ASSA ABLOY. Lockwood is an Australian brand within the ASSA ABLOY group, alongside Yale, and has been supplying the Australian locking market for decades. That shared ownership is exactly why Lockwood and Yale smart products sit on one app platform and one hub. Brand context is in Chapter 10 - Brand Profiles.
ASSA ABLOY. Lockwood is an Australian brand within the ASSA ABLOY group, alongside Yale, and has been supplying the Australian locking market for decades. That shared ownership is exactly why Lockwood and Yale smart products sit on one app platform and one hub. Brand context is in Chapter 10 - Brand Profiles.
Access and Credentials
How many codes can the Latitude Slim hold?
One master code plus up to 100 personalised user codes, and a one-time code on top of those. User slots are numbered in sequence, with the hundredth slot entered as 00 when you are programming at the keypad.
One master code plus up to 100 personalised user codes, and a one-time code on top of those. User slots are numbered in sequence, with the hundredth slot entered as 00 when you are programming at the keypad.
How long can a PIN code be?
Exactly six digits. Unlike some brands there is no 4 to 8 digit range on this model, so user codes, the master code and the one-time code are all six digits. Compare credential types in Chapter 03 - Access Methods.
Exactly six digits. Unlike some brands there is no 4 to 8 digit range on this model, so user codes, the master code and the one-time code are all six digits. Compare credential types in Chapter 03 - Access Methods.
What is a one-time code and when should I use it?
A single-use six-digit code that the lock deletes automatically the moment it is used. It suits a one-off tradesperson or delivery. Only one one-time code exists at a time.
A single-use six-digit code that the lock deletes automatically the moment it is used. It suits a one-off tradesperson or delivery. Only one one-time code exists at a time.
How do I wake the keypad?
Touch the keypad with your palm. The numbers light up and you can enter your code. This is a wake gesture, not a palm credential.
Touch the keypad with your palm. The numbers light up and you can enter your code. This is a wake gesture, not a palm credential.
How does the Fake PIN feature actually work?
Enter random digits before your real code, after it, or both, then confirm. The lock searches the string for a valid code and opens. Anyone watching sees a long meaningless sequence. It is the single most useful anti-shoulder-surfing feature on any keypad lock.
Enter random digits before your real code, after it, or both, then confirm. The lock searches the string for a valid code and opens. Anyone watching sees a long meaningless sequence. It is the single most useful anti-shoulder-surfing feature on any keypad lock.
Can I use a key tag or a card?
No. The Latitude Slim is keypad and app only. Within the Lockwood range, key tags work on the 001Touch Plus Smart Deadlatch, which ships with two.
No. The Latitude Slim is keypad and app only. Within the Lockwood range, key tags work on the 001Touch Plus Smart Deadlatch, which ships with two.
Is there a fingerprint option?
Not on the Latitude Slim. The fingerprint model in the Lockwood smart range is the Lockwood Lume interior smart lever, which holds up to 100 fingerprints but is an interior-door product and is not weather rated.
Not on the Latitude Slim. The fingerprint model in the Lockwood smart range is the Lockwood Lume interior smart lever, which holds up to 100 fingerprints but is an interior-door product and is not weather rated.
Can I give a tradesperson access for a day?
Yes. The app issues tailored user access including temporary and time-sensitive windows, and access can be revoked instantly. The 24/7 activity trail then shows who came and went. For short-stay letting, read Chapter 07 - Airbnb and Short-Stay.
Yes. The app issues tailored user access including temporary and time-sensitive windows, and access can be revoked instantly. The 24/7 activity trail then shows who came and went. For short-stay letting, read Chapter 07 - Airbnb and Short-Stay.
Locking Behaviour and Multipoint
How do I lock the door properly when I leave?
Push the handle down to unlock and open the door, step outside, then lift and release the outside handle. That lift is what engages multipoint locking. If auto lock is enabled, lift the handle before the timer runs.
Push the handle down to unlock and open the door, step outside, then lift and release the outside handle. That lift is what engages multipoint locking. If auto lock is enabled, lift the handle before the timer runs.
And when I come home?
Unlock with the keypad, the app or auto unlock, push the handle down and open the door. Once inside, lift and release the inside handle to re-engage multipoint locking.
Unlock with the keypad, the app or auto unlock, push the handle down and open the door. Once inside, lift and release the inside handle to re-engage multipoint locking.
Does auto lock throw the shoot bolts?
No. Auto lock, the inside status indicator button and the app all secure the door, but only lifting and releasing a handle drives the full multipoint set. After locking by any of those other methods, lift the inside handle to complete the multipoint engagement. This is the single most common misunderstanding about lift-to-lock hardware.
No. Auto lock, the inside status indicator button and the app all secure the door, but only lifting and releasing a handle drives the full multipoint set. After locking by any of those other methods, lift the inside handle to complete the multipoint engagement. This is the single most common misunderstanding about lift-to-lock hardware.
How long is the auto lock delay?
It is set in the app once the lock is paired. When auto lock is on and the lock is not muted, it beeps as the door closes to warn you it is about to lock.
It is set in the app once the lock is paired. When auto lock is on and the lock is not muted, it beeps as the door closes to warn you it is about to lock.
How does auto unlock know I am home?
It combines your phone's Bluetooth, Wi-Fi and GPS to detect that you left the area and have returned, then unlocks as you reach the door. It can only be switched on and tuned in the app, and it needs location permissions left enabled on the phone.
It combines your phone's Bluetooth, Wi-Fi and GPS to detect that you left the area and have returned, then unlocks as you reach the door. It can only be switched on and tuned in the app, and it needs location permissions left enabled on the phone.
What does the door position sensor add?
DoorSense tells the app whether the door is actually closed, not just whether the lock has thrown. That prevents the lock trying to secure an open door and lets you check from your phone whether the door was left ajar. The magnet sits in the strike opposite the sensor, which is why strike alignment matters so much on this lock.
DoorSense tells the app whether the door is actually closed, not just whether the lock has thrown. That prevents the lock trying to secure an open door and lets you check from your phone whether the door was left ajar. The magnet sits in the strike opposite the sensor, which is why strike alignment matters so much on this lock.
Why does multipoint locking matter on an aluminium door?
Large aluminium panels flex. A single latch pulls the door tight at one point only, which lets the top and bottom of the leaf stand off the seal, and that is where draughts, water and noise get in. Throwing bolts at the head and the sill pulls the whole leaf into the frame evenly, so you get the seal compression as well as the security. It is the reason Lockwood specifies 4-Point for aluminium frames and large panels.
Large aluminium panels flex. A single latch pulls the door tight at one point only, which lets the top and bottom of the leaf stand off the seal, and that is where draughts, water and noise get in. Throwing bolts at the head and the sill pulls the whole leaf into the frame evenly, so you get the seal compression as well as the security. It is the reason Lockwood specifies 4-Point for aluminium frames and large panels.
Remote Access, Voice and SyncPath
What exactly does the Lockwood Home Hub unlock?
Remote lock and unlock from anywhere, remote PIN changes, live activity notifications and the Works With integrations, which Lockwood lists as Apple Home, Amazon Alexa and Google Home. Without it the lock is a capable Bluetooth lock and everything still works at the door. Full spec on the Lockwood Home Hub page.
Remote lock and unlock from anywhere, remote PIN changes, live activity notifications and the Works With integrations, which Lockwood lists as Apple Home, Amazon Alexa and Google Home. Without it the lock is a capable Bluetooth lock and everything still works at the door. Full spec on the Lockwood Home Hub page.
How many devices will one hub run?
Up to 16 Lockwood and Yale Bluetooth smart devices plus 30 Zigbee actuators, including Lockwood Smart Aeris and Yale Aeron window actuators. So a front door Latitude Slim, an interior Lume and a set of window actuators all sit on the one Home Hub. Home size, layout and building materials affect coverage, so a larger house may need the hub relocated or additional devices.
Up to 16 Lockwood and Yale Bluetooth smart devices plus 30 Zigbee actuators, including Lockwood Smart Aeris and Yale Aeron window actuators. So a front door Latitude Slim, an interior Lume and a set of window actuators all sit on the one Home Hub. Home size, layout and building materials affect coverage, so a larger house may need the hub relocated or additional devices.
Where should the hub go?
Within Bluetooth reach of the lock and on 2.4GHz Wi-Fi. Brick, stone and concrete internal walls between hub and lock will cut the range, and a large home may need the hub relocated rather than a second one. Placement advice in Chapter 08 - placement.
Within Bluetooth reach of the lock and on 2.4GHz Wi-Fi. Brick, stone and concrete internal walls between hub and lock will cut the range, and a large home may need the hub relocated rather than a second one. Placement advice in Chapter 08 - placement.
What happens if the internet drops out?
You lose remote access and voice control only. The keypad and the app over Bluetooth keep working, and the hub reconnects by itself when the internet returns. See what happens when the internet is down and why smart locks drop off Wi-Fi.
You lose remote access and voice control only. The keypad and the app over Bluetooth keep working, and the hub reconnects by itself when the internet returns. See what happens when the internet is down and why smart locks drop off Wi-Fi.
What is SyncPath?
Lockwood's name for linking a front door and the security screen door in front of it. The catalogue states that SyncPath requires pairing a Yale Unity Screen Door lock and your Lockwood smart lock with the Lockwood Home Hub. It relies on an internet connection, so keep a way into both doors independently. Read Dual Unlock explained.
Lockwood's name for linking a front door and the security screen door in front of it. The catalogue states that SyncPath requires pairing a Yale Unity Screen Door lock and your Lockwood smart lock with the Lockwood Home Hub. It relies on an internet connection, so keep a way into both doors independently. Read Dual Unlock explained.
Can I run Lockwood and Yale locks in the same app?
Yes. Lockwood and Yale smart products work together, so a household with a Latitude Slim on the front door and a Yale lock elsewhere can control both through either the Lockwood Home App or the Yale Home App. Choosing between platforms is covered in Chapter 15 - App Platforms.
Yes. Lockwood and Yale smart products work together, so a household with a Latitude Slim on the front door and a Yale lock elsewhere can control both through either the Lockwood Home App or the Yale Home App. Choosing between platforms is covered in Chapter 15 - App Platforms.
Power and Batteries
Which batteries, and how many?
Four AA alkaline cells, two in the top compartment and two in the bottom, supplied with the lock. Lithium and rechargeable cells must not be used because they can make the lock malfunction. Replace all four at once, never in pairs.
Four AA alkaline cells, two in the top compartment and two in the bottom, supplied with the lock. Lithium and rechargeable cells must not be used because they can make the lock malfunction. Replace all four at once, never in pairs.
How will I know the batteries are low?
The external LED flashes red, the lock speaks a replace-the-batteries prompt when you lock or unlock, and the app raises a low battery notification. Lockwood prints the warning threshold at 20%.
The external LED flashes red, the lock speaks a replace-the-batteries prompt when you lock or unlock, and the app raises a low battery notification. Lockwood prints the warning threshold at 20%.
What do I do if the lock is completely flat?
Connect a power bank to the USB-C port on the underside of the external body. That powers the keypad temporarily so you can enter a user code and get inside, then change the batteries. There is no mechanical key on this model, which is why a cable and power bank in the car or a neighbour's house is a sensible precaution.
Connect a power bank to the USB-C port on the underside of the external body. That powers the keypad temporarily so you can enter a user code and get inside, then change the batteries. There is no mechanical key on this model, which is why a cable and power bank in the car or a neighbour's house is a sensible precaution.
Twelve months sounds optimistic. Is it realistic?
The published figure assumes a well-aligned door and ordinary residential traffic. A door that drags, a stiff multipoint mechanism or heavy traffic will shorten it. Cold and very humid conditions also cost some capacity. Our honest take is in the realities of electronic door locks.
The published figure assumes a well-aligned door and ordinary residential traffic. A door that drags, a stiff multipoint mechanism or heavy traffic will shorten it. Cold and very humid conditions also cost some capacity. Our honest take is in the realities of electronic door locks.
Fit, Installation and Door Preparation
Will it fit my door?
It suits aluminium or timber hinged doors 35mm to 60mm thick, in 30mm, 40mm and 50mm backsets per the catalogue specification table with a 60mm option in the ordering range, in 4-Point or 2-Point with short or long throw, and works on left or right-hand opening doors. The escutcheon is only 37.5mm wide, which is what lets it go on slender stiles. Measure before ordering using Chapter 02 - stile width.
It suits aluminium or timber hinged doors 35mm to 60mm thick, in 30mm, 40mm and 50mm backsets per the catalogue specification table with a 60mm option in the ordering range, in 4-Point or 2-Point with short or long throw, and works on left or right-hand opening doors. The escutcheon is only 37.5mm wide, which is what lets it go on slender stiles. Measure before ordering using Chapter 02 - stile width.
Short throw or long throw - how do I choose?
Bolt throw is how far the bolt projects into the frame. Lockwood offers 12mm short throw and 23mm long throw. A longer throw resists a kicked door better and suits frames where the gap between door and jamb is wider; a short throw suits a standard, well-fitted aluminium frame. If you are replacing an existing multipoint lock, match what is already there, because the strike and keeps are cut for that projection. Background in what is bolt throw.
Bolt throw is how far the bolt projects into the frame. Lockwood offers 12mm short throw and 23mm long throw. A longer throw resists a kicked door better and suits frames where the gap between door and jamb is wider; a short throw suits a standard, well-fitted aluminium frame. If you are replacing an existing multipoint lock, match what is already there, because the strike and keeps are cut for that projection. Background in what is bolt throw.
Does the door have to be routed?
For a new 4-Point installation, yes. The stile is routed to the supplied 1:1 template. Replacing an existing Optimum or Induro 2-Point system with the 2-Point Latitude Slim needs no routing, but the strike plate must be changed because the projection becomes a lift bolt. That is a Lockwood instruction, not a preference.
For a new 4-Point installation, yes. The stile is routed to the supplied 1:1 template. Replacing an existing Optimum or Induro 2-Point system with the 2-Point Latitude Slim needs no routing, but the strike plate must be changed because the projection becomes a lift bolt. That is a Lockwood instruction, not a preference.
How is the handing set?
Both handles are rotated to suit the door's opening direction during installation. On the external body the handing tab sits under the gasket, which has to be peeled back and then refitted properly so the gasket spigots seat in their holes and the weather seal is maintained. Handing explained in door handing in Australia.
Both handles are rotated to suit the door's opening direction during installation. On the external body the handing tab sits under the gasket, which has to be peeled back and then refitted properly so the gasket spigots seat in their holes and the weather seal is maintained. Handing explained in door handing in Australia.
Which spindle and screws do I use?
That depends on door thickness. Short and long spindle sets and three screw lengths are supplied so the fixing can be matched across the 35mm to 60mm range, and a compression spring goes into the internal body handle hole in every case. Use the combination the installation instructions specify for your measured thickness rather than the longest that will go in.
That depends on door thickness. Short and long spindle sets and three screw lengths are supplied so the fixing can be matched across the 35mm to 60mm range, and a compression spring goes into the internal body handle hole in every case. Use the combination the installation instructions specify for your measured thickness rather than the longest that will go in.
Is there anything easy to get wrong?
Three things. Do not fit the batteries and operate either body before both are mounted on the door, because that can make the lock malfunction. Do not pinch the external body cable or the door position sensor cable when you draw the bodies together. And the plugs on the internal circuit board only fit one way, so never force them. Test by lifting and lowering the inside handle before the covers go back on.
Three things. Do not fit the batteries and operate either body before both are mounted on the door, because that can make the lock malfunction. Do not pinch the external body cable or the door position sensor cable when you draw the bodies together. And the plugs on the internal circuit board only fit one way, so never force them. Test by lifting and lowering the inside handle before the covers go back on.
What if the old lock has left marks on the door?
Lockwood does not publish a Latitude Slim scar plate. On a retrofit where the previous hardware footprint is wider than the 37.5mm escutcheon, talk to us before you cut, because the options are a plate, a filler or a different lock. Background on sizing and materials in scar plates for smart locks.
Lockwood does not publish a Latitude Slim scar plate. On a retrofit where the previous hardware footprint is wider than the 37.5mm escutcheon, talk to us before you cut, because the options are a plate, a filler or a different lock. Background on sizing and materials in scar plates for smart locks.
Setup and Programming
What is the recommended setup order?
Register the master code at the keypad first, then download the app, create or sign in to an account, choose to set up a new device, scan the QR code behind the top battery cover or on the box, put the lock into pairing mode and finish in the app. Pairing mode stays open for a few minutes only.
Register the master code at the keypad first, then download the app, create or sign in to an account, choose to set up a new device, scan the QR code behind the top battery cover or on the box, put the lock into pairing mode and finish in the app. Pairing mode stays open for a few minutes only.
Why did my keypad settings disappear after I connected the app?
Connecting to the app restores every lock setting except the master code to default. It is expected behaviour. From that point user codes, one-time codes, auto lock, volume and auto unlock are managed in the app, so set the lock up in the app first and add your codes there.
Connecting to the app restores every lock setting except the master code to default. It is expected behaviour. From that point user codes, one-time codes, auto lock, volume and auto unlock are managed in the app, so set the lock up in the app first and add your codes there.
Can I run the lock without the app at all?
Yes. Everything essential can be programmed at the keypad: register or change the master code, add and delete user codes, set the one-time code, delete all user codes, enable or disable auto lock and set the volume to high, low or mute. You give up auto unlock, remote access, the activity trail and guest scheduling.
Yes. Everything essential can be programmed at the keypad: register or change the master code, add and delete user codes, set the one-time code, delete all user codes, enable or disable auto lock and set the volume to high, low or mute. You give up auto unlock, remote access, the activity trail and guest scheduling.
Where is the registration button?
Under a battery cover on the internal body, marked with an R. It starts and completes programming sessions at the keypad. The status indicator button sits beside it and is used for locking from inside and for security lockout mode.
Under a battery cover on the internal body, marked with an R. It starts and completes programming sessions at the keypad. The status indicator button sits beside it and is used for locking from inside and for security lockout mode.
What happens if I forget the master code?
It cannot be recovered or reset from the app, only from the lock. You will need a full restore of default settings, which erases every user code including the master code, and then create a new master code before anything else can be programmed. Store it somewhere safe. The reset procedure for the identical Yale-badged model is walked through in our Unity Slim reset guide.
It cannot be recovered or reset from the app, only from the lock. You will need a full restore of default settings, which erases every user code including the master code, and then create a new master code before anything else can be programmed. Store it somewhere safe. The reset procedure for the identical Yale-badged model is walked through in our Unity Slim reset guide.
Troubleshooting and Reset
What is the difference between a factory reset in the app and restoring default settings at the lock?
A factory reset in the app disconnects your account from the lock. Restoring default settings at the lock deletes all user codes and the master code and returns every feature to default, but does not disconnect the app account. If you are handing the lock on to a new owner, do both. Our troubleshooting and reset guide for the identical Yale-badged model walks through each one.
A factory reset in the app disconnects your account from the lock. Restoring default settings at the lock deletes all user codes and the master code and returns every feature to default, but does not disconnect the app account. If you are handing the lock on to a new owner, do both. Our troubleshooting and reset guide for the identical Yale-badged model walks through each one.
How do I restore default settings at the lock?
Take off the battery covers and batteries, remove the internal body to reach the reset button, hold that button while you reinstall the batteries, and release it when you hear the completed prompt. Refit the covers, then create a new master code, which is the only option available until you do.
Take off the battery covers and batteries, remove the internal body to reach the reset button, hold that button while you reinstall the batteries, and release it when you hear the completed prompt. Refit the covers, then create a new master code, which is the only option available until you do.
An alarm is sounding. How do I stop it?
For the internal intrusion alarm and the tamper alarm, open the door from the inside with the internal handle and press the button. For a keypad lockout, enter a registered user code. To leave security lockout mode, hold the internal status indicator button until you hear the prompt.
For the internal intrusion alarm and the tamper alarm, open the door from the inside with the internal handle and press the button. For a keypad lockout, enter a registered user code. To leave security lockout mode, hold the internal status indicator button until you hear the prompt.
The handle feels stiff or the bolts will not throw cleanly.
That is nearly always alignment rather than the lock. Check that the door closes flush, that the shoot bolt keeps line up in the head and sill, and that the strike is packed correctly. A door that has dropped on its hinges will fight a multipoint mechanism every time. Start with misalignment.
That is nearly always alignment rather than the lock. Check that the door closes flush, that the shoot bolt keeps line up in the head and sill, and that the strike is packed correctly. A door that has dropped on its hinges will fight a multipoint mechanism every time. Start with misalignment.
The keypad is not responding.
Palm touch it first to wake it, then check the LED. A red flash on the outside only means the batteries are low. No response at all usually means flat batteries, so try the USB-C emergency power. If it lights but rejects a known code, the lock may be in security lockout mode or a keypad lockout. More at keypad unresponsive.
Palm touch it first to wake it, then check the LED. A red flash on the outside only means the batteries are low. No response at all usually means flat batteries, so try the USB-C emergency power. If it lights but rejects a known code, the lock may be in security lockout mode or a keypad lockout. More at keypad unresponsive.
Suitability, Care and Compliance
Can I use it on a gate?
No. Lockwood states the product is only suitable for residential applications on hinged doors. The IP55 rating covers the outside module in normal door service, not full weather exposure of the whole assembly on an open gate.
No. Lockwood states the product is only suitable for residential applications on hinged doors. The IP55 rating covers the outside module in normal door service, not full weather exposure of the whole assembly on an open gate.
Is it fire rated?
No. The Latitude Slim carries AS4145.2.2008 SL7 security and D7 durability but no fire rating. For a fire door in the Lockwood range you need a Cortex lockset such as the CTX530 or the mortice CTX3772. Background in Chapter 05 - Fire Door Smart Locks.
No. The Latitude Slim carries AS4145.2.2008 SL7 security and D7 durability but no fire rating. For a fire door in the Lockwood range you need a Cortex lockset such as the CTX530 or the mortice CTX3772. Background in Chapter 05 - Fire Door Smart Locks.
Is it suitable for an NDIS or accessible project?
The Latitude Slim is not a DDA-certified leverset. Where AS1428.1 compliance is specified, the Lockwood answer is a Cortex lockset with a DDA lever. See Chapter 09 - DDA, NDIS and Accessibility.
The Latitude Slim is not a DDA-certified leverset. Where AS1428.1 compliance is specified, the Lockwood answer is a Cortex lockset with a DDA lever. See Chapter 09 - DDA, NDIS and Accessibility.
How should I clean it?
A damp cloth only. Never use solvents, petrol or benzene, because they damage the electronics and strip the finish. On a coastal door, rinse salt off the external escutcheon regularly. Corrosion is excluded from the warranty, and salt air is the single biggest killer of electronic locks on the Gold Coast.
A damp cloth only. Never use solvents, petrol or benzene, because they damage the electronics and strip the finish. On a coastal door, rinse salt off the external escutcheon regularly. Corrosion is excluded from the warranty, and salt air is the single biggest killer of electronic locks on the Gold Coast.
Is it a good choice for a rental or holiday let?
It works well where you want codes instead of keys and no key handover at all, though remember there is no mechanical backup and the guest experience depends on the app for scheduling. Add a Lockwood Home Hub if you need to change codes remotely between stays. See Chapter 07 - Airbnb and Short-Stay.
It works well where you want codes instead of keys and no key handover at all, though remember there is no mechanical backup and the guest experience depends on the app for scheduling. Add a Lockwood Home Hub if you need to change codes remotely between stays. See Chapter 07 - Airbnb and Short-Stay.
What spare parts are available?
Lockwood does not currently publish separate Latitude Slim service parts, so there is no listed strike assembly, magnet housing, strike packer, screw pack or scar plate kit under a Lockwood item code. Everything the installation needs is in the carton. If you need a part later, quote the item code from your lock and we will source it through ASSA ABLOY rather than fit a substitute.
Lockwood does not currently publish separate Latitude Slim service parts, so there is no listed strike assembly, magnet housing, strike packer, screw pack or scar plate kit under a Lockwood item code. Everything the installation needs is in the carton. If you need a part later, quote the item code from your lock and we will source it through ASSA ABLOY rather than fit a substitute.
Related Products, Guides and Buyer's Guide Chapters
Lockwood smart range: Lockwood Home Hub | 001Touch Plus Smart Deadlatch | Lume Interior Smart Lever.
Lockwood digital and electronic locksets: Cortex CTX530 (fire rated) | Cortex CTX3772 (fire rated, key override) | Cortex CTX5782 (narrow stile, 30mm backset) | Code Handle keyless lockset.
The Induro and Optimum mechanical systems this lock relates to: Induro 4-Point 30mm backset | Induro 4-Point 40mm backset | Induro 2-Point 30mm backset | Induro 2-Point 40mm backset | Induro 2-Point 50mm backset | Optimum hinged door mortice lock.
Same platform, Yale badge: Yale Unity Slim (the same lock) | Yale Unity Security Screen Door Lock (Matt Black) | Yale Unity Security Screen Door Lock (Silver) | Yale Unity Entrance Smart Lock.
Buyer's Guide chapters: 01 What Is a Smart Lock | 02 Measuring Your Door | 03 Access Methods | 04 Door Types | 05 Fire Doors | 07 Airbnb and Short-Stay | 08 Gateways | 09 DDA and NDIS | 10 Lockwood Brand Profile | 11 Australian Standards | 12 Installation and Troubleshooting | 13 Smart Lock FAQ | 15 App Platforms.
Guides and blogs: Slim multipoint lock troubleshooting and reset guide | Which app platform is right for you | Measuring your lock backset | What is bolt throw | Door handing in Australia | Mechanical key override | Realities of electronic door locks | How long do digital locks last | Why smart locks drop off Wi-Fi | 3 common DIY installation mistakes | Dual Unlock explained | Check screen door clearance | Scar plates for smart locks | Site survey and installation.
What's In The Box - Lockwood Latitude Slim
External body, internal body, Induro 4-Point lock, strike, door position sensor and 4 x AA alkaline batteries. The supplied strike may differ from the one shown.
- External body with keypad, LED indicator, handle and USB-C emergency power port
- Internal body with handle, status indicator button, registration button and two battery compartments
- Induro 4-Point mortice lock, or the 2-Point mortice where that configuration is ordered
- Stainless steel strike
- Door position sensor
- 4 x AA alkaline batteries
- Spindle sets, mounting screws and a compression spring to suit 35-60mm door thickness
- Installation instructions, routing template and user guide
Not included
The Lockwood Home Hub is sold separately and is only required for remote access, voice control and Works With integrations. Installation tools are also not supplied: you will need a flat head screwdriver, a Philips head screwdriver and a clamp.
The Lockwood Home Hub is sold separately and is only required for remote access, voice control and Works With integrations. Installation tools are also not supplied: you will need a flat head screwdriver, a Philips head screwdriver and a clamp.
Installation & Assembly
Exploded assembly: internal body, mounting screws, spindle, Induro mortice lock, strike and external body. The supplied strike may differ from the one shown.
Installation sequence in brief: fit the Induro mortice first, set the handing on both handles, remove the battery covers, feed the door position sensor wire through the mortice hole, choose the spindle and screws for your door thickness, fit the compression spring, mount the external body and then the internal body, plug in the external body and sensor cables, fix the bodies together, test the handle lift, fit the strike so its magnet sits opposite the sensor, then install the batteries.
Do not power the lock before it is on the door
The batteries must not be installed and the external or internal body operated before both are mounted on the door. Doing so can make the lock malfunction. Take equal care not to pinch either cable as the bodies are drawn together, and never force the circuit board plugs, because they only fit one way.
The batteries must not be installed and the external or internal body operated before both are mounted on the door. Doing so can make the lock malfunction. Take equal care not to pinch either cable as the bodies are drawn together, and never force the circuit board plugs, because they only fit one way.
Full step-by-step detail is in the printed installation instructions and the 1:1 routing template supplied with the lock. If you would rather not cut the door yourself, book a Terry's installation.
Lockwood Latitude Slim - Dimensions
Lock bodies. Both the external and internal escutcheons measure 37.5mm wide and 287mm high, with 182mm fixing centres, a 22mm spindle boss projection and 49mm to the outside of the handle. All figures in millimetres.
Induro 4-Point mortice case: 210mm overall, 180mm case body, 85mm from spindle to cylinder centre, 24mm forend width, 12mm latch and 13mm deadbolt projection. Backset varies with the configuration ordered and the lift-bolt depth varies per model. All figures in millimetres.
Short throw strikes take a 12mm projection and long throw strikes take 23mm. The 1:1 routing template supplied with the lock is the authority for door preparation. Confirm your backset and door thickness before ordering.
Lockwood Latitude Slim - Product Brochure
Page 1 - Overview, key features and the product details table
Page 2 - Interior and exterior views, dimensional drawings and feature icons
Page 3 - The 4-Point system, trade pack item codes and mortice drawings
Page 4 - The 2-Point system and trade pack item codes
Page 5 - The ordering table showing how an item code is built
PDF Files
Explore the Lockwood Smart Lock Range
Lockwood is an ASSA ABLOY brand and the most recognised name in Australian locking. Its smart range is small and deliberate: one lock for the narrow-stile aluminium or timber entry door, one for retrofitting an existing deadlatch, one for interior doors, and the hub that connects them. All four run on the Lockwood Home App and, because Lockwood and Yale share a platform, on the Yale Home App as well.
Lockwood Smart Range Comparison
Fire-rated and DDA-compliant Lockwood options sit outside the smart range, in the standalone Cortex family, which uses RFID and PIN rather than an app.
Browse All Lockwood Products
The complete range of Lockwood smart locks, digital locks, mortice locks, door furniture and security accessories stocked by Terry's.
View the entire Lockwood range
Slim Line Smart Locks
Built for narrow door frames and tight stiles. Slim-profile smart locks for aluminium and narrow-frame doors, across every brand we stock.
View all slim line locks
Need help choosing?
Talk to Terry's about your door type, security requirements and smart home plans before you order. Backset, stile width and door thickness all have to be right, and a five-minute conversation is cheaper than the wrong lock. Start with the Lockwood brand profile or book a site survey.
Talk to Terry's about your door type, security requirements and smart home plans before you order. Backset, stile width and door thickness all have to be right, and a five-minute conversation is cheaper than the wrong lock. Start with the Lockwood brand profile or book a site survey.
Lockwood Warranty
Lockwood branded products are covered by manufacturer warranties issued by ASSA ABLOY Australia Pty Ltd. Warranty periods vary by product type, with separate cover for mechanical components, electrical and electronic parts, keys, and finishes.
The summary below sets out the standard warranty structure. All warranty claims are handled by Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries. Full terms and exclusions are set out in the official Lockwood warranty document linked at the base of this page.
Warranty Summary
Finish Coverage Guide
- Everbrass finishes: up to 25 years against corrosion, tarnishing and discolouration.
- Stainless steel, polished stainless steel, chrome plating and anodised finishes: typically up to 10 years.
- PVD and VIVID finishes: typically up to 10 years.
- Symmetry range finishes: typically up to 5 years.
- Decorative finishes (Antique Copper, Architectural Bronze, Oil Rubbed Bronze, Aged Brass, Polished Brass, Satin Brass and related variants): typically up to 2 years against corrosion.
- Unlacquered brass finishes naturally age and change appearance over time. This is not considered a defect.
- Tea staining of stainless steel is not covered where the required cleaning and maintenance have not been followed.
How to Make a Claim
For full returns and warranty claim procedures, visit our Returns & Warranty page - this is kept up to date and is the authoritative reference for current claim steps.
- Contact Terry's Tradies Pty Ltd and its associated websites, trading names, and subsidiaries with your proof of original purchase.
- Keep the product securely packed and clearly identified, ready for assessment.
- Where a claim is escalated to the manufacturer, ASSA ABLOY may issue a case number before goods are returned.
- ASSA ABLOY assesses the claim and determines repair, replacement with the same or closest equivalent product, or refund of the purchase price.
Exclusions
- Normal wear and tear.
- Misuse, abuse, accidental damage or use outside published specifications.
- Improper maintenance or failure to follow care instructions.
- Unauthorised modification, repair or use of non-genuine parts.
- Exposure to corrosive environments including coastal air, salt spray, chemicals or pollution.
- Removal, refitment or associated labour charges.
- Products not originally sold in Australia through authorised channels.
Australian Consumer Law
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
These manufacturer warranties apply in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. Where a failure does not amount to a major failure, you are entitled to have the goods repaired or replaced.
It can be overwhelming with all the choices out there. We can help! We are experts with decades of experience in fitting locks of all types, not just Smart Locks. It is a free service we offer, and with just some photos and a few minutes of your time you can get expert advice and product recommendations tailored precisely to suit your needs.
Click on the image below to begin your expert Smart Lock consultation
